accounts

Job Title : QA Lead (AI/ML Products)

Employment Type : Full Time

Experience : 4 to 8 Years

Location : On-site

Mandatory Skills : Strong hands-on experience in testing AI/ML (LLM, RAG) applications with deep expertise in API testing, SQL/NoSQL database validation, and advanced backend functional testing.

Role Overview :

We are looking for an experienced QA Lead who can own end-to-end quality for AI-influenced products and backend-heavy systems. This role requires strong expertise in advanced functional testing, API validation, database verification, and AI model behavior testing in non-deterministic environments.

Key Responsibilities :

• Define and implement comprehensive test strategies aligned with business and regulatory goals.
• Validate AI/ML and LLM-driven applications, including RAG pipelines, hallucination checks, prompt injection scenarios, and model response validation.
• Perform deep API testing using Postman/cURL and validate JSON/XML payloads.
• Execute complex SQL queries (MySQL/PostgreSQL) and work with MongoDB for backend and data integrity validation.
• Analyze server logs and transactional flows to debug issues and ensure system reliability.
• Conduct risk analysis and report key QA metrics such as defect leakage and release readiness.
• Establish and refine QA processes, templates, standards, and agile testing practices.
• Identify performance bottlenecks and basic security vulnerabilities (e.g., IDOR, data exposure).
• Collaborate closely with developers, product managers, and domain experts to translate business requirements into testable scenarios.
• Own feature quality independently from conception to release.

Required Skills & Experience :

• 4+ years of hands-on experience in software testing and QA.
• Strong understanding of testing AI/ML products, LLM validation, and non-deterministic behavior testing.
• Expertise in API Testing, server log analysis, and backend validation.
• Proficiency in SQL (MySQL/PostgreSQL) and MongoDB.
• Deep knowledge of SDLC and Bug Life Cycle.
• Strong problem-solving ability and structured approach to ambiguous scenarios.
• Awareness of performance testing and basic security testing practices.
• Excellent communication skills to articulate defects and QA strategies.

What We’re Looking For :

A proactive QA professional who can go beyond UI testing, understands backend systems deeply, and can confidently test modern AI-driven applications while driving quality standards across the team.

Data Strategy and Planning:

Collaborate with stakeholders to develop and implement data management strategies aligned with business objectives.

Define data standards, policies, and procedures to ensure consistent and accurate data collection and storage.

Data Collection and Integration:

Identify and assess various data sources, both internal and external, to gather relevant and reliable data.

Design and implement data collection methods and processes to ensure data is captured efficiently.

Oversee data integration initiatives to consolidate data from different sources into a unified database.

Data Quality Assurance:

Develop and enforce data quality standards to ensure the accuracy, completeness, and consistency of data.

Implement data validation processes and routines to identify and rectify data discrepancies or errors.

Database Management:

Maintain and optimize data storage systems, including databases, data warehouses, and data lakes.

Ensure data security and compliance with relevant data protection regulations.

Data Analysis and Reporting:

Collaborate with analysts to provide clean and structured data for analysis.

Assist in creating data visualizations and reports to communicate insights and findings to stakeholders.

Team Collaboration:

Work closely with IT teams, data scientists, analysts, and other stakeholders to define data requirements and resolve technical issues.

Provide guidance and training to team members regarding data management best practices.

Manage inbound and outbound customer calls in a timely manner.

Ability to understand the customers needs and articulate a solution

Research every issue and provide solutions to them

Ability to explain features and benefits without using scripts

Build strong relationships with customers

Meet qualitative and quantitative targets

Work in brick and mortar call center

Requirement-

Previous experience in a call center customer support, sales and or retention

Previous experience with US market

Strong phone and verbal communication skills

Excellent listener and time management skills

Accent Neutral

Additional Advantage

Understanding of USA Credit Bureau, Credit Report and Credit Score culture

Customer Success Associate

Industry Type-BPO / Call Centre

Functional Area-Customer Success, Service & Operations

Employment Type-Full Time, Permanent

Roles and Responsibilities:

• Possess complete understanding of individual project or modules within a larger project.
• Guide the software engineers in good programming discipline.
• Multi-task/work on several projects effectively and deliver within timeline.
• Exhibit excellent coding skills, adhering to standards, with minimal defects.
• Integrate software components into a fully functional software system.
• Understand low level designs and adhere to architecture decisions.
• Understand high level designs and participate in architectural discussions.
• Work independently and contribute to the overall delivery.
• Ability to interface 1-1 with the customer. Articulate the work done.
• Implement technical solutions that are proposed by Leads or Tech Specialist to solve real time business problem.
• Exposure to Full stack development or frameworks depending on technology stack.
• Exhibit strong full stack or appropriate framework and platform knowledge and propose solutions to customers.
• Participate and contribute to technical discussions / architecture proposals.
• Work on POCs and ability to present technical solutions.
• Come up with alternative solutions to effectively solve customer problems.
• Certified developers either internally or externally in their area of expertise.
• Takes interest in mentoring juniors and software engineers.

Skills required:

Apex, Visualforce, Lightning Aura, Objects & Fields Set up, Process builder, Workflow rules, Validation rules, Formula Fields, LWC, Flows and Basic Integration experience, HTML, CSS, Javascript, Deployment using Change Set, Using tools like VS code, developer Console, Workbench and Dataloader

Nice to have:

Advanced and complex Integrations, Apex Design patterns

Certifications:

Good to have: PD1 (Platform Developer 1), PD2 (Platform Developer 2) and App Builder

We are seeking a skilled React Native Developer to join our development team in Noida. As a React Native Developer, you will be responsible for designing, developing, and maintaining high-quality mobile applications using the React Native framework. You will work closely with cross-functional teams to deliver outstanding mobile solutions.

Responsibilities:

• Develop and maintain mobile applications using React Native for iOS and Android platforms.
• Collaborate with designers and backend developers to implement intuitive user interfaces and ensure seamless user experiences.
• Write clean, efficient, and maintainable code, following coding standards and best practices.
• Integrate third-party libraries and APIs to enhance application functionality.
• Conduct thorough testing and debugging to identify and resolve any issues or bugs.
• Stay updated with the latest industry trends, technologies, and best practices in mobile application development.
• Collaborate with backend developers to ensure smooth integration of server-side logic.
• Participate in code reviews and provide constructive feedback to team members.

Requirements:

• 2-5 years of professional experience in mobile application development.
• Strong proficiency in React Native framework and JavaScript.
• Good understanding of mobile app development concepts, including UI/UX design principles and mobile-specific considerations.
• Experience with RESTful APIs and asynchronous programming.
• Familiarity with version control systems, such as Git.
• Knowledge of mobile app performance optimization techniques.
• Strong problem-solving and debugging skills.
• Excellent communication and collaboration abilities.
• Ability to work effectively in a fast-paced and dynamic environment.
• Bachelor's or Master's degree in Computer Science or a related field.

Preferred Skills:

• Have practical experience on deploying an app on "Play store"

Job Description

Desired Skills: Oops, Core Java/J2EE, Collections, Exception Handling, Multi-Threading, JDBC.

Key skills: 

• Should have good knowledge on object-oriented design, good adaptive skills.
• Good knowledge in designing and developing applications using Java EE platforms
• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance

Come Join Qualifyde’s Interviewing world and be part of the next generation of technical interviews.

QUALIFYDE Tech nerds are a network of software professionals, including software development managers, software engineers, and freelancers covering the full technology stack.

Technical Interviews with QUALIFYDE occur 24/7 with candidates located throughout the world

Conduct interviews based on your own availability — whether that be five times a week, 10 times a week, mornings, nights, or weekends.

Utilize the QUALIFYDE Interviewing infrastructure and process to conduct fair, equitable technical interviews in a wide variety of roles.

Who can apply; -

• Software developers/engineers with hands-on coding experience and experience conducting technical interviews
• Strong Communication Skills in English (Oral & Written)
• Stable, Consistent internet connection
• Equipped with a working webcam

Core Responsibilities:

• Design and build solutions for complex business workflows
• Understanding the user persona and deliver a slick experience
• Take end to end ownership of components and be responsible for the subsystems that you work on from
• design, code, testing, integration, deployment, enhancements, etc.
• Write high-quality code and taking responsibility for their task
• Solve performance bottlenecks
• Mentor junior engineers
• Deliver with quality, on-time in a fast-paced start-up environment

Required Skills:

• Bachelor/Master's in computer science or relevant fields
• 4+ years of relevant experience
• Strong sense of ownership
• Excellent Java and object-oriented development skills
• Experience in building and scaling microservices
• Strong problem-solving skills, technical troubleshooting and diagnosing
• Expected to be a role model for young engineers, have a strong sense of code quality and enforce code
• quality within the team
• Strong knowledge in RDBMS and NOSQL technologies
• Experience in developing backends for enterprise systems like eCommerce / manufacturing / supply chain etc
• Excellent understanding of Debugging performance and optimization techniques
• Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka
• Experience in developing any large scale Experience in cloud technologies
• Demonstrated ability to deliver in a fast-paced environment