Sales Executive

Senior Cloud Security & Reliability Engineer (GCP)

Searce Inc | Mumbai, Maharashtra | On-site | 4–7 Years

About Searce

Searce is a global, AI-native, engineering-led technology consultancy and a Premier Google Cloud Partner — recognized as the Google Cloud Workplace AI Transformation Partner of the Year, APAC (2026). With 20+ years of experience and 3,000+ clients across 10+ countries, we help businesses stay ahead of the cloud curve. The Role We're looking for a Senior Cloud Security & Reliability Engineer with deep GCP expertise to join our Mumbai MSP team. You'll own reliability, security, and optimization of enterprise client GCP environments — 24/7.

What You'll Do

Own Reliability — Lead 24x7 GCP cloud operations and incident management. Define and enforce SLOs.

Engineer the Blueprint — Build scalable, secure GCP architectures and maintain IaC modules and playbooks.

Automate Everything — Embed AI-driven automation and AIOps to eliminate toil and preempt incidents.

Drive FinOps — Own GCP cost optimization for clients with quantified impact.

Be the Expert — Represent deep GCP expertise in client conversations and documentation.

Mentor & Elevate — Coach junior engineers through code reviews and problem-solving.

What We're Looking For

Experience

4–7 years total with 4+ years on GCP cloud infrastructure Background in Cloud Managed Services / MSP environments

2+ years in a client-facing technical role

Technical Skills (Must-Have)

GCP: GKE, IAM, VPC, Cloud Monitoring, Stackdriver — in work experience

Kubernetes: GKE — demonstrated in production

IaC: Terraform — module-level, demonstrated in work experience Observability: Prometheus + Grafana minimum

Security: GCP IAM, VPC controls, Security Command Center

Scripting: Python

Nice to Have

GCP Professional Cloud Architect / Pro DevOps Engineer certification BFSI or enterprise domain experience Thanos, Vault, Istio, ArgoCD FinOps Foundation Certification

Why Searce?

🏆 Google Cloud Partner of the Year — APAC 2026

🌍 Enterprise clients across US, APAC, and India

🤖 AI-first, engineering-led culture

📈 Fast-growing MSP team with real career ownership

🤝 HAPPIER values — Humble, Adaptable, Positive, Passionate, Innovative, Excellence, Responsible

📧 Interested? Share your profile and let's connect.

Role & Responsibilities

We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.

• Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
• Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
• Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
• Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
• Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
• Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement

Ideal Candidate

• Strong Technical Account Manager (Publisher Side) Profile
• Mandatory (Experience 1) – Must have minimum 6+ years of total experience, including 5+ years as a Technical Account Manager in AdTech, Programmatic Advertising, or Digital Media
• Mandatory (Experience 2) – Must have hands-on experience managing end to end top publisher accounts or supply-side relationships; technical onboarding, integrations, troubleshooting, and providing technical assistance to publishers
• Mandatory (Experience 3) – Strong working knowledge of SSPs, programmatic ecosystem, ad-serving workflows, and ability to explain technical concepts clearly to non-technical stakeholders
• Mandatory (Experience 4) – Demonstrated experience conducting live product demos, explaining features/benefits, and tailoring demos for publisher / stakeholders
• Mandatory (Experience 5) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption
• Mandatory (Experience 6) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption
• Mandatory (Company) – Must come from an AdTech, Programmatic, SSP, Publisher-side, or Digital Media Tech organisation dealing with supply partnerships / publisher ops
• Preferred (Experience) – Must have strong real-time problem solving skills with ability to independently troubleshoot technical issues during onboarding and ongoing publisher support

Job Title: QA Manual Engineer

Job Type: Full Time

Location: Indore

Summary/Objective:

We are seeking an experienced Automation QA (Quality Assurance) professional to join our team in Indore. As an Automation QA, you will be responsible for designing, developing, and executing automated test scripts to ensure the quality and reliability of our software products. You will work closely with the development team to identify areas for automation and implement efficient testing strategies.

Responsibilities/Duties:

1.     Design, develop, and maintain automated test scripts using Selenium WebDriver and other automation tools.

2.     Execute automated test suites to validate software functionality, performance, and reliability across different platforms and environments.

3.     Work closely with cross-functional teams to understand project requirements, identify test scenarios, and develop comprehensive test plans.

4.     Collaborate with developers to ensure that test cases are integrated into the continuous integration/continuous deployment (CI/CD) pipeline.

5.     Analyze test results and report defects in a clear and concise manner, providing detailed information to facilitate debugging and resolution.

6.     Participate in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives to provide QA input and feedback.

7.     Continuously research and evaluate new testing tools, technologies, and methodologies to improve efficiency and effectiveness.

8.     Contribute to the development and maintenance of QA documentation, including test cases, test scripts, and test reports.

Qualifications/Requirements:

Education:

• Bachelor's degree in Computer Science, Engineering, or related field.

Experience:

• 2 to 3 years of experience in automation testing, preferably in a software development environment.
• Experience with automation testing tools such as Selenium, Appium, or similar.
• Strong understanding of software testing methodologies, tools, and processes.
• Experience with cloud-based testing environments (e.g., AWS, Azure).
• ISTQB or similar certification in software testing.

Skills:

• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.

·        Excellent attention to detail and ability to work independently or as part of a team.

·        Ability to multitask and prioritize tasks in a fast-paced environment.

As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries, troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat.

Role & responsibilities:

• Good Computer Skills

• Candidates must have good communication skills

• Must be a Graduate

• Willing to work in night shift (UK or US)

• Able to work in Order Processing & Customer Service (both Chat & Calling).

The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).

On the SUPPORT side, you’ll be doing things like… (80% of your day)

• Helping customers and potential customers on LIVE Chat (we use Intercom)
• Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
• Manage customer success pipeline (we use Hubspot)
• Relaying bugs to our development team to get taken care of (we use Jira)
• Creating user stories around customers wants, needs, issues (Asana)
• Using Stripe to process payments, refunds, and all things billing
• Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
• Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
• Create videos and animated gif's that show people how to DO things (people love walk-throughs)

On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)

• Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
• Create surveys and google forms to gain feedback from current customers
• Reach out to “likely to churn” customers to help them get value from Salesmsg
• Engage with canceling customers and design a system for tracking for later followup.
• Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
• Onboard new customers

About us: Nexopay helps transforming digital payments and enabling instant financing for parents, across schools and colleges world-wide.

Requirements:

• Strong algorithm and problem solving skills with passion to innovate.
• Good understanding of SDLC processes, practices and key tools.
• The candidate should have past or current experience in development and understands the development aspects thoroughly.
• Good exposure to working in Application performance, scalability and application security is preferred.
• Knowledge in web services (RESTful APIs), Software integrations is mandatory.
• Experience working with technologies like Java, Spring, Hibernate, JSPs, MySQL is mandatory.
• Inclination towards UI/UX and experience working in Angular is preferred.