Head of Design

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Job Summary:

We are looking for a highly skilled DevOps Engineer with proven expertise in managing infrastructure across multiple cloud platforms and deploying containerised applications using Kubernetes in production environments. The ideal candidate will have a deep understanding of DevOps principles, automation, CI/CD pipelines, and infrastructure as code (IaC), and be passionate about building scalable, secure, and highly available systems.

Key Responsibilities:

• Design, manage, and scale infrastructure across multi-cloud platforms (e.g., AWS, Azure, GCP).
• Develop and maintain Kubernetes clusters (EKS/AKS/GKE or self-managed) for production workloads.
• Implement containerization best practices using Docker and Helm.
• Automate application deployments using CI/CD pipelines
• Monitor and troubleshoot system performance, availability, and security using observability tools like Prometheus, Grafana, ELK, or Datadog.
• Write and manage Infrastructure as Code (IaC) using Terraform, CloudFormation, or Pulumi.
• Ensure system reliability and scalability through auto-scaling, load balancing, and backup strategies.
• Collaborate with development and SRE teams to streamline DevOps workflows and improve deployment efficiency.
• Apply security best practices in cloud and container environments, including role-based access control (RBAC) and secrets management.
• 
  

Required Skills:

• Proficiency in AWS services.
• Experience with CI/CD tools and processes.
• Hands-on with Docker, Kubernetes, and IaC tools.
• Strong scripting skills (Bash, Python).
• Expertise in monitoring and logging tools.

Elightwalk is looking for a Content Writer to join our team.

Location: Ahmedabad

Experience: (1-2 Years)

Requirements:

• At least a year of experience in copywriting and content writing. Must have relevant experience in the IT industry and relevant technical knowledge.
• Knowledge and understanding of communicating with the audience and creating brand identity.
• Should be able to create content for blog posts, social media posts, online descriptions, user manuals, etc., for in-house as well as customer needs.
• Fluent in English with proper soft skills and marketing psychology.
• Coming up with new ideas to create content that can connect with the audience, coming up with topics/subjects.
• Must have a passion for marketing and can also lead digital campaigns when given responsibilities.
• Should have a basic understanding of Content planning, scheduling, SEO, SMO, graphic content, and how they all play together.

Benefits:-

• 5 Working Days a Week
• Training Sessions & Monthly Events
• Hybrid Working
• Employee First Policy
• Dedicated Pantry Area
• Unparalleled Career Growth Opportunity
• Birthday & Work Anniversary Celebration
• Flexible Timings

Kindly share your resume at you can directly apply on our website https://www.elightwalk.com/career

We’re in search of an experienced product manager to lead a multidisciplinary development team. The ideal candidate will have a keen eye for gaps in consumer product offerings and an innovative mindset for filling them. This person should be a highly skilled market analyst with a proven ability to strategize the full lifecycle of a product, from conception to release. We’re looking for a confident leader who can guide cross-functional teams in the creation of products that improve customer experience and grow market share.

Job Profile:

Location: Chennai/WFM

Experience: 8-10 yrs

Role and responsibility

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience, and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Develop product pricing and positioning strategies.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with engineering teams to deliver quick time-to-market and optimal resources.
• Drive product launches including working with the public relations team, executives, and other product management team members.
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed.
• Act as a product evangelist to build awareness and understanding.
• Represent the company by visiting customers to solicit feedback on company products and services.

Skills and qualifications

• Bachelor’s or master’s degree in product design or engineering.
• Previous experience in software development will be added advantage.
• Rich experience in a dynamic product management role – 8-10 Years.
•  Should have work experience in Travel industry/booking industry- 5-6 Years.
• Proven success in overseeing all elements of the product development lifecycle.
• High effectiveness in managing cross-functional teams.
• Good writing skills (Product Feature, Requirement gathering, user story, etc), combined with strong presentation and public speaking skills.

Something we will like in you -

You enjoy the excitement of developing new software, mobile apps, and you have a vision for building stable, reliable, and performant systems.

You must have solid foundational knowledge in software development and debugging.

You might have a Computer Science or Engineering degree, or you might not. Your university is not what we're looking for. We care about what you can do at work and how you do it.

This is a remote job. You're free to work where you work best, anywhere in the world: home, co-working space, coffee shops.

Do you recognize yourself in these statements:

• You are comfortable under pressure, and you enjoy working on a broad array of projects with different technical requirements.
• You love unwinding tricky problems, finding the causes, and fixing them for good.
• You take pride in your work with or without accolades from others.
• You care about your coworkers and want to make their lives better.
• You enjoy working across teams to help ship new features and fix bugs.
• You approach your work with curiosity, enthusiasm, and tenacity.

Pay and benefits

• The salary for this position is INR 20000 - INR 30,000
  We assess your seniority relative to the team at Shimbi Labs during the interviewing process. It doesn't matter how many years you worked before.
• Work from anywhere.
• Allowance for the Internet connection.
• Laptop and power backup (After a year).
• 21 days paid leaves.
• Health insurance after a year with us (After a year).

We are looking for a humble, but ambitious, razor-sharp engineering technical leader who can teach us a thing or two. We promise to return the favor. Like us, you take product development, cloud services research and platform engineering seriously; you’re passionate about technology and, even more so, about leadership. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints. That’s where you come in.

We are currently seeking a Fullstack technical lead of core product development to help senior management drive the technical vision, architectural guidance and provide leadership for a team of software engineers in an innovative and fast-paced environment. Our selection process will emphasize hands-on engineering and other technical or architectural skills as well as leadership/management/SDLC process/organizational skills equally. The ideal candidate must be a master of their domain and be able to contribute as an individual contributor (software engineer and architect) half of the time. Furthermore, the ideal candidate must be able to improve SDLC and Scrum processes or inspire, champion and teach his / her team when the need arises. We are looking for a rare mix of intelligence, integrity, domain knowledge, verbal and written agility, and diplomacy which allows you to rapidly earn the trust of technically astute engineers.

mail resume fullstack @ theintegrityglobal.com

• Responsible for championing persistence, business logic and other back-end layers architectural and SDLC process strategy as well as the planning and successful execution of said strategy
• Effectively balance technical leadership and software engineering individual contributor responsibilities
• Directly or indirectly drive projects and provide architectural and technical leadership in an innovative and fast-paced environment
• Continually retrospect and drive innovation within the back-end development process to ensure our software engineers execute at the highest possible level
• Hire, onboard, develop and manage back-end and user interface engineers
• Manage technical debt 
• Responsible for execution of SDLC processes to include sprint pre-planning/planning, retros, demos, architecture and code reviews
• Work closely with the rest of the tech leads, data scientists, senior engineering leadership and product managers to ensure we're building awesome, feature-rich, scalable and secure product and features
• Work closely with the rest of the tech leads and senior engineering leadership team to ensure we're building the highly reusable codebase
• Provide mentoring and guidance to junior engineers. Create an environment for engineers to continually reach new heights within their career

• The ability to take technical ownership of assigned projects from high-level project scope down to details of the individual class and API design
• Experience in a product-based environment, balancing the competing priorities of project management, and your development team
• Developed Java-based server-side solutions such as JEE and Spring
• Solid experience and passion for working with data structures and data model
• Proficiency in Hibernate and SQL
• Passion and commitment to work in a start-up environment.
• Experience of working in an Agile environment.
• Developed solutions using AWS services. 
• Developed scalable and distributed solutions
• Experience with JavaScript, ReactJS/ AngularJS, Docker, relational databases
• Experience with AWS services like EC2, Lambda, RDS, Redshift, S3, Kinesis, EMR
• Excellent oral and written communication skills

• Bachelor’s degree in engineering from a reputed institution. Master’s degree preferred. 
• 9+ years of full-stack development experience
• Experience in leading software development teams before, ideally using Agile Scrum methodology