Sales Engineer

 Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes. The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB). ·

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CMDB Management:

 Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.

 Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.

 Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

 Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.

 Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.

 Assist the CMDB Administrator with developing and maintain the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.

 Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.

 Strong hands-on experience in optimizing discovery, tailoring patterns and development.

 Validating discovery results and troubleshooting as required

 Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers  Define, create, and manage Service Mapping infrastructure, including patterns.

 Work with support teams to identify, investigate and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.

 Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB. General/Admin

 Assist with tasks related to implementing the ServiceNow application.  Document procedures for the discovery, configuration management functions

 Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow

2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools

3. Solid understanding of Configuration Management practices and principles

4. Experience implementing ServiceNow Service Mapping

5. ITIL foundations certification preferred

6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)

7. Effectively working under accelerated deadlines and working independently to complete objectives

8. Experience working in a team-oriented, collaborative environment with good interpersonal skill

9. Ability to translate business requirements into technical specifications and design.

10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision

11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude

12. Ability to manage multiple simultaneous tasks within an open and interactive environment 

Responsibilities

• You’ll also oversee paid search campaigns to ensure their success, and communication with clients to support their websites if needed.
• Candidate who is a skilled communicator and able to collaborate with various teams.
• Candidate must know to run Google ads, Linked ads, Facebook ads, Social media executive Google ads weekly report Facebook ads
• Develop and execute successful SEO , SMM strategies
• Proven experience as SEO Manager, SEM Manager or similar role
• Excellent communication skills
• Strong organizational and leadership skills
• Analytical mindset with numerical aptitude

- Role & responsibilities

Prospecting & Lead Generation:

• Leverage LinkedIn and other professional networks to identify and qualify potential leads within target industries.
• Build and maintain a strong pipeline of qualified prospects, ensuring steady new project acquisition.

Client Engagement & Relationship Management:

• Engage in consultative selling to understand clients' needs in marketing automation, web development, and digital marketing.
• Establish and nurture relationships with C-level executives and decision-makers.

Sales Process Management:

• Manage the end-to-end sales process, from initial outreach and discovery calls to negotiation and closing deals.
• Prepare tailored sales proposals and presentations aligned with clients business goals.

Market & Competitor Analysis:

• Conduct market research to identify industry trends, client requirements, and competitor offerings in the digital marketing and web development space.
• Provide insights to shape Gyanwaves service offerings and ensure alignment with market demand.

Cross-Department Collaboration:

• Work closely with the marketing, development, and project management teams to develop solutions that meet client needs and ensure successful project delivery.
• Act as a liaison between clients and internal teams to ensure project requirements are clearly defined and met.

Metrics & Reporting:

• Track and report on key performance indicators (KPIs) related to lead generation, conversion rates, sales cycle duration, and revenue growth.
• Regularly update the CRM with accurate and detailed information on all client interactions and deal progress.

- Preferred candidate profile

• Certification in digital marketing or web development.
• Experience in selling IT consultancy or software solutions.
• Knowledge of marketing automation platforms (e.g., Marketo, HubSpot) and web development frameworks.

We are looking out for Sr. PHP developers to join us at Intricare Technologies.

Your primary focus will be the development of all server-side logic using PHP Frameworks. You will be a part of a full-stack development team that is responsible for all aspects of the ongoing software development.

Responsibilities and Duties
> We are looking for an enthusiastic, diligent Senior PHP Developer
> Good communication skills and dedication to work
> Hands-on experience with any PHP Frameworks {such as Laravel or Yii 2.0 or Codeigniter)
> Excellent problem-solving skills and a positive attitude.
> Should be excited about working with the company in a dynamic work environment.

> Care a lot about product and user experience and take responsibility for thinking like a user. 

> Be comfortable in a fast-paced environment

> Build a great culture, product, and business

Bonus points if you: 

- Experience with rest API & microservices

- Experience with AWS Services

- Have worked with Vue.js in past

Kindly visit our website:- www.intricaretech.com

Designation : Senior Software Developer (Python)

Department : Software

Location : Airoli, Navi Mumbai

Office Time : 11am – 8pm / 12pm – 9pm

Skills and Experience:

• Should have relevant experience of 5-8 years
• Python programming experience 4+ years
• Django (python web framework) experience 2+ years
• Flask/FastAPI (API development) experience 1+ years
• Pgsql database experience 3+ years
• Machine learning (ML)/NLP experience 1+ years
• Good to have knowledge of OCR/Tesseract
• Good to have knowledge of LLM/BERT/GenAI
• Good to have knowledge of Celery for queuing
• Good to have knowledge of ML model/Python App deployment on Azure/AWS

TechUnity is looking for a highly motivated and skilled React JS / React Native software developer who is comfortable with both front and back-end programming. Developer will be designing and implementing attractive and intuitive Web-based user interface and developing backend services to support front-end requests. Developer will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Other Responsibilities:

· Seeing through a project from conception to finished product

· Designing and coding of frontend web architecture

· Designing user interactions on web pages

· Developing backend server architecture

· Creating specification for servers and databases needed

· Ensuring responsive performance of applications.

· Designing and developing APIs.

· Meeting both technical and consumer needs.

· Staying abreast of developments in web applications and programming languages

· Good problem-solving skills.

· Excellent verbal communication skills

Skills:

• Experienced in C# MVC ASP.Net, Net
• Should have good knowledge in JavaScript, SQL, RDBMS Concepts and Microsoft .NET
• Framework, practical implementation of Object Oriented Concepts, N-Tier Architecture
• Development and understanding of JSON, XML, SOAP.
• Good hands-on coding skills in Java Script, Ajax, C#, ASP.Net, ADO.Net, jQuery.
• Knowledge of working Android iOS mobile development would be added advantage
• Good communication and analytical skills are must.
• Candidates with experience will be preferred.

Primary Roles and Responsibilities:

• Participate in requirements analysis.
• Collaborate with internal teams to develop software design and architecture.
• Candidate should be able to write clean, scalable code using C#.
• Revise, update, refactor and debug code.
• Test and deploy applications.
• Resourcefulness and troubleshooting.
• Good analytical and problem solving skills.

Customer / Tech Support Engineer JD

We are looking for a Customer Support Engineer/Tech Support Engineer who will be solving high-priority customer technical issues in a fast-paced environment. The support team is the foundation of everything the company does, and we take the role of supporting our merchants seriously. This is a highly cross-functional role; you'll work closely with company’s merchants to uncover their business goals and then coach them on the best ways to use the company website to achieve them. Your role would involve explaining technical concepts, providing support for overall systems testing and implementation into the production, and creating and improving documents that help customers solve their problems. If you are someone who enjoys solving merchants' technical problems, we want to hear from you.

• Participate in requirement, design discussions, and come up with solutions according to functional specifications
• Develop in-depth product expertise as a master Fulfil user and teacher
• Translate highly complex business requirements into technical solutions through efficient design and using appropriate tools and technologies
• Technical support and troubleshooting production issues and solution implementation
• Collaborating with the product team to share customer feedback, ensuring we continue to learn and improve our product and processes
• Identifying and resolving application issues, providing feedback for product improvements and overall direction
• Proactively identify areas of improvement and talk to our customers to ensure they are getting the most out of the product
• Involved in other programming and documentation including API references, guides, and tutorials
• Take an analytical approach to tracking points of friction for users, and then work with other teams to make those parts of our platform better

• Demonstrated proficiency with Python and SQL
• Relevant experience in working with eCommerce industry APIs e.g. Shopify, Magento, shipping carriers (e.g. USPS, DHL, FedEx etc), and Payment platforms
• Ability to adapt and write high-quality code that will be peer-reviewed.
• Familiarity with code versioning tools like GIT.
• Experience in working with web services i.e. HTTP, REST, JSON
• Superior interpersonal and customer support skills to provide excellent service