Product Designer

Key Responsibilities

• Design, develop, and maintain full-stack web applications using MongoDB, Express.js, React.js, and Node.js
• Build and optimise RESTful APIs and micro services
• Work closely with product managers, designers, and developers to deliver scalable solutions
• Write clean, maintainable, and testable code
• Ensure application performance, security, and responsiveness
• Mentor junior developers and contribute to code reviews

🔹 Must-Have Skills

• Strong hands-on experience with MERN stack (MongoDB, Express, React, Node.js)
• Proficiency in JavaScript (ES6+), HTML5, CSS3
• Experience with Redux / State Management in React
• Solid backend expertise with Node.js & Express.js
• Database design, queries, and performance tuning in MongoDB
• Good understanding of REST APIs, authentication (JWT, OAuth)
• Familiarity with Git, CI/CD pipelines, and Agile methodology
• Exposure to cloud platforms (AWS, Azure, GCP) is a plus

🎯 Preferred Skills

• Experience with TypeScript
• Knowledge of GraphQL, Docker, Kubernetes
• Unit testing with Jest / Mocha
• Experience mentoring or leading small teams

🎓 Education

• Bachelor's / Master's in Computer Science, IT, or related field

Job Summary:

Technical Support Associates

We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.

Key Responsibilities:

- Provide technical voice support to B2B (enterprise) customers.

- Troubleshoot and resolve issues related to:

- SQL, DNS, VPN, Server Support (Windows/Linux)

- Networking (TCP/IP, routing, firewalls)

- Cloud Services – especially Microsoft Azure

- Application and system-level issues

- Assist with technical configurations and product usage.

- Accurately document cases and escalate unresolved issues.

- Ensure timely resolution while meeting SLAs and quality standards.

Required Skills & Qualifications:

- 2.5 to 5 years in technical support (voice-based, B2B preferred)

 Proficiency in:

- SQL, DNS, VPN, Server Support

- Networking, Microsoft Azure

- Basic understanding of coding/scripting

- Strong troubleshooting and communication skills

- Ability to work in a 24x7 rotational shift environment

Profile: Azure Presales Consultant / Azure Solution Architect

Experience: 2 To 5 years

Requirement : Solution Provider, Technical Documentation, Public Cloud Solution, Client Interaction, Solution Designing, etc.

Location: Noida Sector 63 (Work From Office)

Organization : i2k2 Networks Pvt Ltd

Website: www.i2k2.com

Email id : Nidhi(a)i2k2.com

Prefer Immediate Joiners to 15 days.

Job Description:

Azure Pre-Sales Consultant

• Proactively identifies and scopes the technical solutions necessary to address customer requirements, thoroughly assessing both met and unmet needs, while recommending optimal solutions that align with the proposed architecture.
• Adopts a consultative and solution-oriented sales approach to ensure the client’s needs are accurately understood and effectively met.
• Collaborates closely with the Solution Manager and Development team to gain insights into product direction and design, and ensures relevant information is communicated effectively to the sales team.
• Ensures that pre-sales resources are continuously aligned with the evolving needs of the sales team.
• Actively participates in scheduled client meetings, offering valuable insights and expertise.
• If needed, assumes the role of Project Manager for each deal to ensure the final solution meets customer expectations and aligns with initial proposals.
• Delivers clear, effective, and professional presentations on i2k2 products and services to clients.
• Ensures all activities adhere to legal, ethical, and i2k2 policy standards.
• Monitors market trends through client engagement and participation in industry events, seminars, and meetings, providing regular feedback to the Sales Head.
• Demonstrates expertise in Azure Presales/Solution Architecture, with a strong background in solution design, technical documentation, and client interaction.

 Company Profile:

i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:

    Managed IT Services

    Dedicated Web Servers Hosting

   Cloud Solutions

    Email Solutions

    Enterprise Services

    Round the clock Technical Support

www.i2k2.com

1. Establish a strong rapport with potential clients via all communication channels, including phone, email, and LinkedIn, to set up meetings for the Demo Engineers and Account Executives. This involves engaging in meaningful conversations, understanding their needs, and building a relationship of trust and credibility.
2. Craft and lead outbound campaigns for potential markets, utilizing various channels such as email, social media, and other relevant platforms. These campaigns should focus on educating prospects about Clickpost's value proposition, highlighting the benefits and unique features of the product or service.
3. In order to excel in this role, having a minimum of 2+ years of experience in sales roles would be beneficial. If this experience is specifically in the SaaS, logistics, or eCommerce industry, it would be considered a bonus. This background would provide valuable insights into the target market and an understanding of the challenges and opportunities within these industries.

Language: Java, SQL , JavaScript.

Software Ideology : Design Pattern , SOLID principle , YAGNI , KISS , Microservices, CLEAN/LAYERED architecture.

Framework: Spring (Boot, MVC, DataJPA, Security), JMS(Rabbit MQ/Apache camel/active MQ), ORM tool(Criteria API/Criteria Builder/Query DSL/Springdata JPA), REST(Jersey, Spring MVC , Feign Client) , Vaadin/GWT/jHipster/Google Polymer

Database : RDMS(Oracle/, Postgresql) , NoSql(MongoDB). Subversion : SVN , Git

Preferred Knowledge: Angular, HTML/CSS, Kotlin, Kafka , JUnit/TestNG , Docker, Kubernetes

1. Responsible for writing business logic and integrating it end to end (from DB-WS to UI & vice versa).
2. Creating Rest endpoints to be used by other applications which will suffice the business requirements.
3. Deploying the applications in cloud
4. Lead and develop engineers in the engineering
5. Lead technical risk mitigation, design and planning activities
6. This role requires a level of technical experience and interpersonal skills to be able to work effectively as a team player with our internal
7. Proactive thinking with a ‘can do’
8. Improve development efficiency with new tools/frameworks
9. Responsible for server-side web application logic and integration of the work
10. Write the web services and APIs used by dependent application

• Database creation, integration, and
• Cloud Knowledge
• Using back-end frameworks to build server-side software
• Cloud computing integration
• API integration
• Security audit

Roles & Responsibility:

• Develop a growth strategy focused both on financial gain & customer satisfaction.
• Contacting potential clients to establish rapport & arrange meeting.
• Researching Organizations & individuals to find new opportunities.
• Growing business through the development of new leads and new contracts.

Requirements:

• Candidates with Bachelor’s degree in any stream.
• Experience required at least 2-5 years in sales, marketing & related field
• Representative skill with communication
• Excellent Organizational skill

• Expertise in software design and development.
• Proficiency with at least one Object Oriented language(e. g. Java)
• Experience with building high-performance, highly available and scalable distributed systems
• Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story.

• Strategies for engaging, creative, and innovative content for regularly scheduled posts, keeping in touch with all the latest Trends on Social Media for brand development.
• Oversee all existing clients, along with overview and maintenance of social media accounts on Facebook, Instagram, Twitter, Linkedin, Youtube, Behance,etc.
• Coordinating with the team to create relevant and engaging content which will add to the Recall Value.
• Audit and analyse social media presence, including digital advertising costs and returns.
• Analyse social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for campaign improvement.
• Get in touch with businesses which would be interested in our services and products, both international and domestic.
• Should be active 24/7 on Social Media and ensure that Our Online Presence is always active, by liking, commenting, sharing, tagging and retweeting relevant content on all platforms.
• We need someone who knows how to reach the masses by tailor making content to attract followers.
• We need an influencer with a large social media presence, who know all the cheat codes required to increase our online presence and following.