Senior Manager - Research for a Strategy Consulting Firm

Job Description

We are looking for a Business Analyst to join our team.

In this role, you will contribute to various phases of the software development process or software testing.

Apply now for the role of Business Analyst at CodeBuddy that is opening doors for skilled, energetic and enthusiastic personnel.

If you are willing to work in fast-paced, multi-tasking, team environment, the engineers, internal partners, and stakeholders then you could be the perfect fit for the opening.

Responsibilities:

• Collaborate with the Development team to create a Functional Specification (FS) document.
• Gather requirements from clients and create documents that include Business proposals, BRD, and SRS.
• Provide mentoring & guidance to project team members in accordance with Agile principles.
• Assist the Project Manager and Lead Developer in the end-to-end project implementation.
• Must understand and be able to apply current market trends and prevalent technologies to help provide clients with potential solutions to address their business challenges.
• Design Wireframes by incorporating the fundamentals concepts of UX.
• Translate business requirements in functional and non-functional requirements.
• Assist/Coordinate conducting User Acceptance Tests(UAT)

What You Need To Apply:

• At least 1 year of relevant experience.
• Project Documentation and Research skills.
• Team coordination skills.
• Good understanding of Web & Mobile applications.
• Knowledge of software development life cycle(SDLC).
• Hands-on experience in strategic planning and business case development.
• Strong oral & written communication skills.
• Ability to effectively present projects, procedure and status updates and/or proposals to peers and upper management.
• Experience with Agile development methodologies.
• Proactive instead of reactive
• Looking for ways to improve self and projects

About Company

Our client works in the area of skilling and livelihoods for underserved youth. It is a pioneering program with a strong PPP model, an agency-led

approach to livelihoods and a vision of socio-economic transformation. The NGO runs through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together toward changing lives.

Responsibilities

● Design and execution of research into the impact of an agency-led approach to livelihoods.

● Design and execution of the appropriate baseline surveys in communities.

● Gaining an in-depth understanding of the impact of the NGO program at the community level.

● Identification of research partners as required.

● Building tools and systems for monitoring and evaluation of the Lighthouse program and guiding the work of the data & reporting team.

● Data quality audits for program-specific data across the organization.

Requirements

● Master’s degree in statistics or economics with a specialization in statistical methods, or social sciences with training in qualitative and quantitative research methods.

● Minimum 5 years of work experience in the social sector/ corporate sector.

● Critical thinking

● Analytical ability

● Result orientation

● Excellent written and oral communication in Hindi and English (Knowledge of Marathi

will be an added advantage)

● Creativity

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

Data Research Associate

Location: Noida Sector 62 (Work From Office - WFO , 5 days in a week)

Employment Type: Full-time

Candidates who have completed their Internship in same domain are also welcomed

Job Description:

We are seeking a highly motivated Data Research Associate to join our team at our Noida Sector 62 office. The ideal candidate will be responsible for gathering and analyzing data, primarily from LinkedIn, to support various business initiatives. This role offers a unique opportunity for interns to learn and contribute to our data research efforts.

Key Responsibilities:

1. Conduct in-depth research on individuals, companies, and industries through various online sources, with a primary focus on LinkedIn.
2. Utilize Boolean search techniques and advanced search operators to identify and compile data on target audiences.
3. Optimize LinkedIn profiles to enhance the visibility and branding of team members and the organization.
4. Create and execute data collection strategies that align with our business objectives.
5. Analyze and interpret data to provide actionable insights and recommendations.
6. Collaborate with the marketing and sales teams to support lead generation efforts.
7. Maintain accurate records of collected data and ensure data security and privacy compliance.
8. Participate in LinkedIn networking events, webinars, and groups to expand the organization's professional network.
9. Assist in CRM integration to facilitate relationship management and lead tracking.

Qualifications:

• Bachelor's degree in a relevant field (in-progress or completed) is preferred.
• Strong knowledge of LinkedIn and its features.
• Proficient in using Boolean search techniques for research.
• Excellent communication and interpersonal skills.
• Detail-oriented and able to maintain data accuracy.
• Strong analytical and problem-solving skills.
• Ability to adapt to changes and learn new LinkedIn features.
• Multilingual skills (a plus).

•  The Analyst will work with our Quant Research team and will assist in projects to improve stock selection, portfolio construction or implementation.
•  Main goals for the candidate would be around developing smart beta index portfolios.
•  Research on topics specific to quant trading, including AI/ML, statistical arbitrage, momentum, mean-reversion, factor investing and applications of statistics and econometrics models.