Enterprise Sales Manager

About Optiblack LLC

Optiblack LLC is a company that specializes in providing tech and analytics services. We offer a range of solutions to help businesses meet their goals, including:

• Data Analytics: we can help you extract insights from your data to make informed decisions.
• Web Development: we can design and build custom websites for your business.
• Mobile App Development: we can create mobile apps for both iOS and Android platforms.
• AI and Machine Learning: we can leverage these technologies to automate tasks and improve efficiency.

Optiblack LLC has a team of experienced professionals who can help you with your project. They have a track record of success in delivering high-quality solutions to our clients.

About the Role

We are looking for a passionate and talented intern developer to join our growing team at Optiblack LLC. This is a fantastic opportunity to gain hands-on experience building and maintaining our React Native mobile application. You will work alongside experienced developers and contribute to a product used by millions of users.

Responsibilities:

• Develop new features and functionalities for our React Native mobile application.
• Collaborate with designers and backend developers to ensure a seamless user experience.
• Write clean, maintainable, and well-documented code.
• Fix bugs and identify areas for improvement in the existing codebase.
• Stay up-to-date with the latest trends and technologies in React Native development.
• Participate in code reviews and provide constructive feedback.

Qualifications:

• Strong understanding of React Native development concepts.
• Experience with JavaScript (ES6+) and related frameworks.
• Familiarity with React development principles is a plus.
• Experience with Git version control system.
• Excellent problem-solving and debugging skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• A passion for learning and staying updated with the latest technologies.

Bonus Points:

• Experience with building cross-platform mobile applications.
• Experience with UI/UX design principles.
• Experience with unit testing frameworks like Jest or Mocha.
• Experience working on Social Media Apps or having an interest in working on them.

** Internship Duration:** 3 Months

Location: Remote

To Apply:

Please submit your resume and a cover letter explaining your interest in the position and why you think you would be a good fit for our team

Is iThink Logistics a Logistics Company?

No, we’re not. Surprised? Let us tell you a little on what IThink is all about.

At IThink, we think about serving only the best for our customers while helping them grow their 

businesses easily and efficiently.

Think of it as us making the whole painful process of delivery and shipment a walk in the park 

for everyone!

Then what exactly is IThink?

Here’s the answer you’re looking for:

IThink is a courier aggregator company where we assist numerous e-commerce sellers to ship their products across multitudes of pin codes with the help of our courier partners. In simple words, we make the entire process of delivering parcels and smiles to customers easy for 

eCommerce sellers.

Our services extend to more than 26,000 pin codes across the country. How does that sound for expansion? Haha!

Sounds pretty cool, doesn’t it? We know!

Who are we on the lookout for?

Before we move on to what we are looking for, let’s look at one word that describes what we aren’t looking for; a robot.

Competitive, trustworthy, someone who can help us construct and shape our business activities.

A Sales Shishya at ITL would be discovering and pursuing new sales prospects, negotiating deals, and maintaining customer satisfaction.

Contributing to our company’s rapid and sustainable growth, if you’re right for the position, you will be helping us demonstrate our services and products through emails and calls.

Who can apply?

Think you’ve got it in you? Let’s check the requirements:

 Having min 2 years’ experience in B2C Sales. Preferably from Ecom or Logistics Industry.

 Proficiency in English and local language.

 Proficiency in MS Office. Hands-on experience with CRM software is a plus.

 Self-motivated with a results-driven approach.

Oh, and did we mention convincing power and the ability to simply have fun? Those will be some pluses too!

What duties does the job involve?

During your time as a Business Development Executive in our ITL team, you will:

 Conduct market research to identify selling possibilities and evaluate customer needs.

 Actively seek out new sales opportunities through cold calling, networking, and social media. (Keep an eye out)

 Set up meetings with potential clients and listen to their wishes and concerns.

 Prepare and deliver appropriate presentations on products and services. (now’s the time to fight that irrational stage fright!).

 Create frequent reviews and reports with sales and financial data.

 Participate on behalf of the company in exhibitions or conferences (added advantage if you’re an extrovert, sorry).

 Negotiate/close deals and handle complaints or objections.

 Collaborate with team members to achieve better results, and always remember, that teamwork makes the dream work.

 Gather feedback from customers or prospects and share it with internal teams.

Why you should become a part of our ITL team:

If we were to define our team in one hashtag, it would be #squadgoals, how is that for team spirit?

If you’re someone that wishes to work at a place where you can grow, learn and have fun at the same time, iThink is just the workplace for you. We make sure you never feel like work is a chore, because we sure don’t think of it that way! Come work with us?

What are the perks and benefits of working with us?

As an ITL team member, you can get a deeper understanding of your career with our industry experts. With us, you will have:

 Paid leaves / maternity/ paternity leave.

 Paid period leaves for women

 Health Insurance.

 Flexible working hours.

What duties does the job involve?

During your time as a Business Development Executive in our ITL team, you will:

 Achieve assigned International Products Sales Target.

 Prospect assigned market and add monthly new Customers.

 Actively seek out new sales opportunities through cold calling, networking and social media. 

 Follow a structured Sales process to close new deals.

 Retain and grow existing Customers.

 When needed, coordinate internally to resolve Customer disputes to their satisfaction. 

Maintain local market competitive intelligence.

 Maintain Sales Report and MIS.

 Represent Company in external events and opportunities like exhibitions or conferences.

 Collaborate with team members to achieve better results.

Why you should become a part of our ITL team:

If we were to define our team in one hashtag, it would be #squadgoals, how is that for team spirit? If you’re someone that wishes to work at a place where you can grow, learn and have fun at the same time, iThink is just the workplace for you. We make sure you never feel like work is a chore, because we sure don’t think of it that way! Come work with us?

We are looking for a Senior Developer to build and implement programs. As a senior developer, you’ll gain valuable management experience delegating responsibilities to the rest of your team and reviewing the work of junior developers.

Requirement

• Bachelor’s Degree in Computer Science required.
• 3+ years of experience in web and software development with NODE.JS and REACT.JS.
• Ability to work independently and multi-task effectively.
• Demonstrated understanding of projects from the perspective of both client and business.

Technical Skills

• Node Js
• MERN Stack
• Jira
• Version Control
• PHP, MySQL
• CSS
• OOP
• Agile Development

Roles & Responsibility

• Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle.
• Documents and demonstrates solutions by developing. documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Improves operations by conducting systems analysis and recommending changes in policies and procedures.
• Meeting deadlines.
• Accomplishes engineering and organization mission by completing related results as needed.
• Troubleshoot, debug and upgrade existing software  

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

• Designing And Implementing Applications
• Developing And Testing Software
• Resolving Technical Issues
• Fixing Bugs

In Brief
Urgent Hiring • Re-location Required
Company Founded 2018 • 1-5 employees
Internet and Technology Startup • Bootstrapped

About us
Based out of Egypt and with presence in the GCC, Quesst Technologies is an early Internet and Tech Startup committed to helping thousands of nationals, residents and travelers in the MENA region, saving them time and effort in seeking reliable and credible knowledge within their communities and localities.

Quesst, the company's flagship platform, is a hyper-local Q&A and knowledge sharing platform that offers the necessary infrastructure for users seeking information to meet, share, engage and interact with one another and with verified subject matter experts.

Who we're looking for
Ideally the successful candidate will have experience in the start-up world and is in a position for a new challenge to take this company to the next level. Someone who is passionate about delivering a scalable and highly performant state-of-the-art cloud-based platforms built with technologies utilizing the JavaScript ecosystem, AI/ML and the latest web technologies to help solve exciting real world problems.

We are looking for an agile and entrepreneurial leader with strong people leadership and technical capability who has a problem-solving and analytical aptitude, excellent communication and presentation skills, is familiar with statistics, has a business acumen, independent, positive can-do attitude, and passion for excellence to the workplace.

Your role and our tech stack
Reporting to the founder, you will be expected to develop, deploy and oversee the execution of the tech strategy, product road-map and operations to ensure alignment with our businesses goals as we grow and scale. You will play a key part in the organisation's success, taking the current MVP and developing it further to move the company through to early stage funding and into profit.

Quesst's is built using React.js [Frontend], Node.js [Backend], PostgreSQL [DB], Amazon EC2 [Application Hosting], Amazon S3 [Media Storage Service], and Amazon SES [Email Sending Service]. You will be responsible for implementing full-stack features and collaborate with other team members to plan each sprint. You’ll be working across the entire system architecture and be responsible for designing, implementing and maintaining restful APIs, micro-services and databases.

Your key responsibilities

• Develop, improve and optimize the structure, quality, and extensibility of current software technologies, codebases and databases
• Prototype ideas to quickly access viability and iterate based on feedback from the team
• Build robust, web-based applications interacting with databases, file-systems and APIs
• Write custom code or integrate open source technologies as needed to find solutions to problems
• Design and build effective APIs; Create servers and databases for functionality
• Design client-side and server-side architecture; Design the data model ensuring scalability
• Accurately translate screen designs into functional front-end code; Develop features and with a mobile responsive design
• Write high-quality, extensible, testable and reusable code and libraries; Conduct code reviews and establishment of best practices
• Participate in planning activities; Estimate accurate stores for new features and design product features
• Help define processes and build tools as needed to scale the solution and the team
• Create and lead the product road-map; Proactively breakdown work, manage development sprints, identify risks and explore solutions
• Test software to ensure responsiveness and efficiency; Troubleshoot, debug and upgrade software; Aggressive problem diagnosis and creative problem solving
• Steer the business on timescales, prioritization and costs on competing development requirements
• Drive rigorous, and weekly product releases and lead required integration efforts with partners and/or third-party software services
• Guide the development in design, architecture and platform choices with strong focus on quality, speed, stability and scalability
• Identify and establish best practices and frameworks keeping in mind parameters of performance, responsiveness, security, maintainability, extensibility, and reuse; Work collaboratively in a lean and agile environment; Write technical documentation
• Recommend and implement new technologies, improvement of existing tech and set-up and future-proofing our technology that can help the company optimize efficiency and productivity and lead edge thinking and knowledge of innovative technologies i.e. AI, ML, blockchain, etc..

Your qualifications

• Minimum of BSc in Computer Science/IT/Electronics/Software Engineering or a comparable degree program
• Proven experience of 2-5 years of full-stack development of web applications; 2+ years building front-end interfaces with React.js & Redux workflows and 2+ years building back-end and maintaining server applications on Node.js, PostgreSQL and designing APIs
• Expert in traditional web-dev stack (HTML5, CSS3, JS); Strong in core JavaScript (ES5, ES6, ESNext, TypeORM and Typescript) and JS object model
• Experience with Linux environments and using the shell and command line terminals (preferred)
• Professional coding experience in object-oriented and scripting languages; Extensive experience building client-side web applications using React
• Proficient with:
  • JavaScript Frameworks (ReactJS/NextJS/Redux) and Node.js Frameworks (Express.js)
  • Client-side MVC frameworks such as NodeJS, React JS, NextJS, Redux, and AngularJS; Knowledge of isomorphic React
  • Configuration of various servers to run web application servers, databases, etc.; Web server technologies like Nginx, NodeJS, Apache, etc.
  • Frontend CSS frameworks like Bootstrap, Material UI and preprocessors like SASS and SCSS/LESS
  • Writing and integrating middleware; Experience with Redux Saga and Thunk
  • Architecture, design, queries of Relational databases (PostgreSQL, MySQL and other RDBMS)
  • Modern JS tooling (NPM, Webpack, Babel, ESLint and Prettier)
  • Developer tools, such as Visual Studio Code
  • Code versioning tools and Git version control systems (Github); Containerization systems (Docker)
  • Strong in data structures, XML technologies, JSON parsing
  • Caching frameworks and mechanisms, work-task queues, transactions and messaging queues (Redis, Memcached, RabbitMQ and others)
  • Building real-time applications using Web Sockets (Socket.io)
  • Web and mobile push notifications and cloud message APIs (GCM, APNS, OneSignal, etc.)
  • Setting up cron jobs and schedule task execution
  • Handling Services, RESTful, APIs, third party libraries and APIs (Google APIs, AWS, Zendesk, etc.)

• Experience with API gateway, distributed infrastructure architectures and applications tuning/profiling; Experience working with microservices
• User authentication and authorization between multiple systems, servers, and environments; Understanding of “session management” in a distributed server environment
• Experience with REST API and web service construction, integration and architecture and working with remote data via REST and JSON
• Knowledge of modern authorization mechanisms, such as JSON Web Token, Authentication and Security Technologies
• Familiarity with building secure systems (OWASP secure coding practices or similar)
• Architect and cloud-deploy applications on AWS and other cloud providers
• Deep understanding of Test-Driven Development (TDD)
• Build and manage end-to-end and UI tests; Experience writing tests (unit, integration, functional, etc.), and using testing frameworks
• Build third-party integrations like Slack, Stripe, Google and supporting their workflow
• Provision DevOps tooling with continuous integration; Build modern Front-end build pipelines and tools
• Contribute to API documentation including API description languages like Swagger; Document and diagram functional flows and architectures
• Experience in building rich PWA applications; Experience in responsive design, cross browser compatibility and website performance
• Understanding of how browsers and DOM work; Understanding and experience with asynchronous processing, partial page refresh, DOM traversal and manipulation
• Expert level using Web Analytics tools (Google Analytics and others); Experience with open source software development
• Experience with localization and internationalization of applications (working with multi-site setups, multi-language, i18n, etc.)

Some desired extras and good to have skills

• Knowledge of cyber-security, malware analysis, threat detection and/or sandboxing technology
• Preferably has knowledge of working in big data (Spark, Kafka, Hadoop) and machine learning ecosystems
• Strong background in security and data analytics and on-premise data experience
• Experience and familiarity with:
  • Architecture, design, queries and aggregation of NoSQL databases (MongoDB, Cassandra and others)
  • Elasticsearch and ELK stack
  • Developing integrations for global OTAs
  • OpenAPI
• Knowledge of multiple backend languages and framework

We offer you

• A unique entrepreneurial opportunity to build something from the ground up and scale it up to a major regionally recognizable brand
• A great learning curve in a collaborative environment with no barriers for initiatives
• Leading compensation package including salary free of local taxes, accommodation allowance for local hire or shared accommodation for international hire, free medical care from company physician, free government healthcare membership, transport allowance, paid airfare to the country of origin, paid leave and end of service according to local labor law.

Your professional career growth opportunities
As you help us grow Quesst, we will help you grow and professionally develop. Joining us at this stage, you will have the opportunity to be part of the core team if you prove you have what it takes and will be given the opportunity to:

• Lead and develop a technical strategy for the company, which involves goal setting, discussing options, and analyzing risks with the management team, CEO and board members
• An opportunity to build and manage a business unit from scratch and scale it up to success at a regional level
• Attract and retain top tech talent, mentor and manage the team as it grows
• Develop and manage KPIs for the tech team and create a challenging work environment

Have we caught your attention?
Send us your application including your resume, salary expectations and earliest starting date.

We’re looking forward to your application!