Enterprise Sales Manager

About us:

Torque Communications has over 20 years of consulting in communications management across domains and sectors. Over these years, we have consulted over 400 of the world’s best firms for an extended period of time. We have been advising governments, corporations, and NGOs. We have been instrumental in changes in policy, changes in communication paradigms, and changes in consumer behavior. Our sectoral experience ranges from information technology, pharmaceuticals, automobiles, and energy to entertainment, FMCG, healthcare, and services, among others.

Job description:

We are looking for communications professionals for managing client relationships, developing and executing content strategies, and fostering media relations. This multifaceted role requires a proactive and detail-oriented professional with excellent communication skills and a passion for delivering impactful PR mandates.

Location: Andheri, Mumbai.

Work schedule: Monday to Friday, work from office.

Responsibilities:

• Collaborate with clients to develop key messaging and content that resonates with target audiences.
• Create compelling and strategic content, including press releases, articles, and other materials based on client requirements.
• Cultivate and maintain relationships with journalists across relevant media outlets.
• Pitch client stories and secure media coverage, ensuring positive visibility for clients in targeted publications.
• Monitor and analyze media coverage; generate regular reports.
• Team management experience would be an added advantage.

Qualifications:

• Experience: Minimum 4 years in Public relations
• Educational Qualification: Minimum Bachelor’s degree in journalism, communication, or graduation in arts.
• Compensation: Commensurate with skills and years of experience.
• Desirable qualifications: Work in a PR or media platform handling diverse clients.

The L1/L2 Laptop/LAN Support Technician is responsible for providing technical assistance and support related to laptop and Local Area Network (LAN) systems. This role involves troubleshooting, maintaining, and repairing hardware and software issues, ensuring minimal downtime, and providing excellent customer service to end-users. The technician will handle both Level 1 (basic) and Level 2 (intermediate) support tasks, escalating more complex issues to higher-level support teams when necessary.

Key Responsibilities:

1. Technical Support:

- Provide first-level (L1) and second-level (L2) technical support for laptops, desktops, and LAN systems.

- Diagnose and resolve hardware and software issues related to laptops, desktops, printers, and other peripherals.

- Troubleshoot network connectivity issues, including wired and wireless connections.

- Install, configure, and update operating systems, drivers, and software applications.

2. Network Support

- Assist in the setup, configuration, and maintenance of LAN infrastructure, including routers, switches, and access points.

- Monitor network performance and troubleshoot network-related issues.

- Ensure network security by implementing and maintaining firewalls, VPNs, and other security measures.

3. Hardware Maintenance

- Perform hardware repairs and upgrades on laptops and desktops, including replacing hard drives, memory, and other components.

- Conduct routine maintenance and inspections of hardware to ensure optimal performance.

- Manage inventory of spare parts and equipment.

4. User Assistance

- Provide hands-on and remote support to end-users, guiding them through troubleshooting steps and resolving issues.

- Educate users on basic troubleshooting techniques and best practices for using laptops and LAN systems.

- Create and update user documentation and FAQs.

5. Incident Management

- Log and track support tickets using a ticketing system, ensuring timely resolution and follow-up.

- Escalate complex issues to L3 support or other specialized teams as needed.

- Maintain detailed records of issues, resolutions, and user interactions.

6. Compliance and Security

- Ensure compliance with company policies and procedures related to IT security and data protection.

- Implement and enforce security measures to protect sensitive information and prevent unauthorized access.

7. Collaboration

- Work closely with other IT team members to ensure seamless support and service delivery.

- Participate in team meetings, training sessions, and knowledge-sharing activities.

Qualifications:

- High school diploma or equivalent; associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred.

Technical Skills:

- Proficiency in Windows and macOS operating systems.

- Knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.

- Familiarity with remote desktop tools and support software.

- Basic understanding of cybersecurity principles and practices.

Soft Skills:

- Strong problem-solving and analytical skills.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Customer-focused with a commitment to providing high-quality support.

Experience: 5 years

No. of Positions: 2

Job Type: Full-time

Benefits: Health Insurance

Work Days: Monday to Friday

Responsibilities:

-- Contact potential and existing customers to inform them about fabric products and services using sales scripts

-- Answer questions about fabrics and the company

-- Understand customer requirements and close sales

-- Direct prospects to the field sales team when needed

-- Enter and update customer information in the database

-- Take and process fabric orders accurately

-- Handle customer grievances to preserve the company's reputation

-- Meet sales quotas and facilitate future sales

-- Keep records of calls, sales, and useful customer information

-Requirements:

-- 2+ years of proven experience as a telesales representative or in other sales/customer service roles

-- Demonstrated track record of successfully meeting sales quotas, preferably over the phone

-- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

-- Ability to learn about fabric products and services and describe/explain them to prospects

-- Excellent communication and interpersonal skills

-- Ability to handle rejection and remain cool-tempered

-- Outstanding negotiation skills with the ability to resolve issues and address complaints

-- High school diploma; BSc/BA preferred

About the company

"Since 1966, Luthra Exports has been a leading name in India's textile industry, specializing in premium Surat-based fabrics. With offices in New Delhi and Surat, Gujarat, we serve customers nationwide with a wide range of quality polyester and viscose fabrics.

Job Description:

• Manage our company's social media accounts.
• Research and plan content strategy for social media campaigns by considering the latest trends.
• Develop and publish engaging posts that engage audiences and promote our brand.
• Schedule social media posts using online schedulers.
• Build a community by engaging the audience with meaningful conversations and responding to their comments.
• Connect with industry influencers for brand promotions.
• Monitor brand mentions and promote user-generated content to connect with the audience personally.
• Analyze social media analytics to measure the performance of the campaigns.
• Stay updated about the latest features and other offerings of social media platforms.
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Requirements:

• 02-04 years of experience as a Social Media Executive or a similar role.
• Exceptional knowledge of leading social media platforms, such as Instagram, Facebook, Twitter, and LinkedIn.
• Portfolio of social media campaigns handled in the past.
• Having outstanding copywriting skills would be an added benefit.
• Good understanding of social media ads.
• Sound knowledge of influencer marketing.
• Bachelor's/Master's degree in marketing, media, or related field.
• Good written and verbal communication skills.
• Basic customer service skills.
• Good time management skills.

What you need to have:

Job Description

We are looking for a qualified Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications.

If you’re interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.

Ultimately, you should be able to create a functional and attractive digital environment for our company, ensuring great user experience.

Key Responsibilities

• Use markup languages like HTML to create user-friendly web pages
• Maintain and improve website
• Optimize applications for maximum speed
• Design mobile-based features
• Collaborate with back-end developers and web designers to improve usability
• Get feedback from, and build solutions for, users and customers
• Write functional requirement documents and guides
• Create quality mockups and prototypes
• Help back-end developers with coding and troubleshooting
• Ensure high quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies
• Create fast and functional and intuitive interfaces
• Follow coding standards, build appropriate unit tests, integrate tests and deployment scripts

• Translate designs and style guides provided by the UI/UX team into functional user interfaces, ensure cross-browser compatibility and performance

• Suggest improvements to user interface, software architecture or use of new technologies Deliver reliable solutions that handle massive data and high traffic.

Skills Required

• Hands on experience with markup languages
• Experience with JavaScript, CSS and jQuery
• Familiarity with browser testing and debugging
• In-depth understanding of the entire web development process (design, development and deployment)
• Understanding of layout aesthetics
• Knowledge of SEO principles
• Familiarity with software like Adobe Suite, Photoshop and content management systems
• An ability to perform well in a fast-paced environment
• Excellent analytical and multitasking skills
• BSc degree in Computer Science or relevant field
• Tech/ M.Tech in CS or other related fields such as EE or MCA from IIT/NIT/BITS but not compulsory.
• Good experience in JavaScript/ReactJS/Nodejs/HTML/jQuery/Css/SASS

• Experience in AngularJs/ Webpack/ Gulp will be a plus point but not mandatory Strong Javascript fundamentals along with experience with libraries.
• Well versed in software engineering principles, frameworks, and technologies

• Takes responsibility for successful delivery of the solutions Communicates continually with the project teams Explains progress on the development effort

• Self-directed team player who thrives in a continually changing environment A hands on and a passionate coder with minimalistic design sense

• Prior start up experience is preferred

• You will design and develop large scale distributed services.
• You will analyze and improve the efficiency, scalability, stability, and security of the platform as a whole.
• You will act as the primary owner of one or more components while driving innovation in your area of ownership.
• You will proactively research & evaluate new tools, technologies, and techniques to improve the value of the system.
• You will work with engineering leadership in solving and architecting solutions for challenging or complex development issues.
• You will work independently and handle dependencies with very minimal oversight.
• You will take initiatives in developing and maintaining integrations of best practices within the back-end.
• You will help identify systemic issues, performance bottlenecks and work on design/architect improvements.

• You have 2+ years of experience in product software development.
• You have designed and scaled up the system.
• You have a strong understanding of Data Structures and Algorithms.
• You are an incessant problem solver and tougher the problem gets, more fun you have.
• You have strong command in any one or more of the following languages: Python.
• You understand the business impact of your decisions.

·         Professional experience as UI/UX Designer, preferably who has worked in healthcare EMR and in designing mobile applications

·         Strong portfolio demonstrating effective and attractive designs

·         Mastery of standard design tools (Adobe XD, Photoshop, Illustrator, etc.)

·         Excellent knowledge of emerging UX and visual design trends

·         Experience in conducting users interviews and usability testing

·         Understanding of user centered and responsive design

·         Ability to clearly and effectively communicate design processes, ideas, and solutions

·         Be open to receiving feedback and constructive criticism

Job Summary:-

• Must have experience of Windows Application Development
• Must have good understanding of C#.NET, Win forms , API integration and development.
• Excellent Microsoft.NET technical issue diagnosis and problem solving skills.
• Strong in database (SQL Server / MySQL / SqLite ) skills
• Strong in Coding Skills and unit testing
• Good Team Player