- Interacting via various channels, such as live chat, emails, social media and direct calls
- Modifying sales pitches in response to customer demand
- Acquiring and retaining contact information databases
- Put forward suggestions in accordance with the requirements of the consumer
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
- Must be comfortable with on-site shift
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IT Senior Manager Requirements:
• A bachelor's degree in computer science or a related field.
• A master's degree in computer science is preferred.
• Proof of continued education, such as software certifications, is desirable.
• Experience with ERP, CRM, Business Intelligence, Warehouse Management (WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS 365, Marketing Automation and other business applications
• Knowledgeable in successful API integration of CTI and other communication technologies like whatsapp with business applications
• Identifying vendors, developing SOW and wireframes, successfully managing projects to completion for Websites (js/node/react/shopify/wordpress etc) and application development
• Use of low code/no node application development in MS platforms would be desirable
• At least 3 to 5 years of experience.
• Excellent written and spoken communication and interpersonal skills.
• Strong leadership and project management skills.
• Solid analytical and problem-solving skills
Overseeing all technology operations including Software, Networking, Hardware and Security along with evaluating them according to established goals.
• Devising and establishing IT policies and systems to support the implementation of strategies set by upper management with plans for redundancy, zero to no downtime and constantly improving business operations and processes
• Analyzing the business requirements of all departments to determine their technology needs.
• IT Head manages and supervises an organization's technical operations which includes overseeing IT department employees and ensuring all technology. systems and applications support the organization's goals and objectives.
• IT Head should have in-depth knowledge of new software development, be able to prepare Wireframe design & Architecture, able to design and describe SOW for all new IT software development.
• Overseeing all IT operations infrastructure.
• Developing, implementing, and evaluating IT projects in line with organizational objectives.
• Liaising with other departments to determine and address their IT needs and requirements.
• Managing and supervising employees in the IT department.
• Ensuring the maintenance of current projects and technology systems. • Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.
• Proposing strategic solutions and recommending new systems and software.
• Preparing financial budgets and performance reports.
• Building and maintaining relationships with external advisors and vendors.
• Ensuring reported issues are resolved promptly
Is iThink Logistics a Logistics Company?
No, we’re not. Surprised? Let us tell you a little on what IThink is all about.
At IThink, we think about serving only the best for our customers while helping them grow their
businesses easily and efficiently.
Think of it as us making the whole painful process of delivery and shipment a walk in the park
for everyone!
Then what exactly is IThink?
Here’s the answer you’re looking for:
IThink is a courier aggregator company where we assist numerous e-commerce sellers to ship their products across multitudes of pin codes with the help of our courier partners. In simple words, we make the entire process of delivering parcels and smiles to customers easy for
eCommerce sellers.
Our services extend to more than 26,000 pin codes across the country. How does that sound for expansion? Haha!
Sounds pretty cool, doesn’t it? We know!
Who are we on the lookout for?
Before we move on to what we are looking for, let’s look at one word that describes what we aren’t looking for; a robot.
Competitive, trustworthy, someone who can help us construct and shape our business activities.
A Sales Shishya at ITL would be discovering and pursuing new sales prospects, negotiating deals, and maintaining customer satisfaction.
Contributing to our company’s rapid and sustainable growth, if you’re right for the position, you will be helping us demonstrate our services and products through emails and calls.
Who can apply?
Think you’ve got it in you? Let’s check the requirements:
Having min 2 years’ experience in B2C Sales. Preferably from Ecom or Logistics Industry.
Proficiency in English and local language.
Proficiency in MS Office. Hands-on experience with CRM software is a plus.
Self-motivated with a results-driven approach.
Oh, and did we mention convincing power and the ability to simply have fun? Those will be some pluses too!
What duties does the job involve?
During your time as a Business Development Executive in our ITL team, you will:
Conduct market research to identify selling possibilities and evaluate customer needs.
Actively seek out new sales opportunities through cold calling, networking, and social media. (Keep an eye out)
Set up meetings with potential clients and listen to their wishes and concerns.
Prepare and deliver appropriate presentations on products and services. (now’s the time to fight that irrational stage fright!).
Create frequent reviews and reports with sales and financial data.
Participate on behalf of the company in exhibitions or conferences (added advantage if you’re an extrovert, sorry).
Negotiate/close deals and handle complaints or objections.
Collaborate with team members to achieve better results, and always remember, that teamwork makes the dream work.
Gather feedback from customers or prospects and share it with internal teams.
Why you should become a part of our ITL team:
If we were to define our team in one hashtag, it would be #squadgoals, how is that for team spirit?
If you’re someone that wishes to work at a place where you can grow, learn and have fun at the same time, iThink is just the workplace for you. We make sure you never feel like work is a chore, because we sure don’t think of it that way! Come work with us?
What are the perks and benefits of working with us?
As an ITL team member, you can get a deeper understanding of your career with our industry experts. With us, you will have:
Paid leaves / maternity/ paternity leave.
Paid period leaves for women
Health Insurance.
Flexible working hours.
What duties does the job involve?
During your time as a Business Development Executive in our ITL team, you will:
Achieve assigned International Products Sales Target.
Prospect assigned market and add monthly new Customers.
Actively seek out new sales opportunities through cold calling, networking and social media.
Follow a structured Sales process to close new deals.
Retain and grow existing Customers.
When needed, coordinate internally to resolve Customer disputes to their satisfaction.
Maintain local market competitive intelligence.
Maintain Sales Report and MIS.
Represent Company in external events and opportunities like exhibitions or conferences.
Collaborate with team members to achieve better results.
Why you should become a part of our ITL team:
If we were to define our team in one hashtag, it would be #squadgoals, how is that for team spirit? If you’re someone that wishes to work at a place where you can grow, learn and have fun at the same time, iThink is just the workplace for you. We make sure you never feel like work is a chore, because we sure don’t think of it that way! Come work with us?
We are looking for highly motivated Systems Engineers/Systems Administrators (Certified CCNA). The position requires strong technical and communication skills.
As a Systems Engineer, you will be working on the latest products like Windows 11, Windows Server 2022, Microsoft 365, Microsoft Fabric, Azure Databricks, Azure Networking, Hyper V, Spark, SQL Server 2022, Chrome OS, Data Warehousing etc.
Responsibilities:
Deploying, automating, maintaining AWS / Azure-based cloud resources
Evaluate new technology options and vendor products
Develop and maintain custom SharePoint Online pages
Complete certifications and training on the latest technologies
Perform SharePoint Online administrative functions
Develop and maintain PowerShell scripts for regular task automation
Monitor systems, networks, and functions
Identify and document common recovery procedures for service impacting incidents
Establish and follow a ROB (Rhythm of Business) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group
Develop, communicate and drive Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy
Drive operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure
Manage customer interaction with the utmost professionalism, courtesy, and responsiveness
Responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation
Candidate Profile:
Male Candidates Only
B.E./ B. Tech. in Computer Science /Information Technology or MCA from a reputed university with a minimum 60% aggregate throughout their education
Skills and Abilities:
Excellent communication skills (spoken and written English)
Ability to work in rotational shifts
High-level technical troubleshooting ability Customer orientation
Ability to multitask and work 6 days a week (54 hours per week at a minimum)
Excellent problem resolution, judgment, and decision-making skills
Knowledge about Azure
Knowledge of Power Apps, Microsoft Teams, Microsoft Power Automate
Experience: 1-3 years of proven work experience as a Technical Support Engineer
Requirements:
• Minimum 3 years of experience in React Native.
• Integration of Rest APIs in react native.
• Firm grasp of the JavaScript and Typescript language and its nuances, including ES6+ syntax
• Knowledge of functional and object-oriented programming
• Ability to write well-documented, clean JavaScript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle, Android studio and IntelliJ
• Proficient understanding of releasing and monitoring apps on IOS App store, Play store.
• Should be able to communicate to backend developers on API building and modifications needed.
• Testing and releasing builds Experience in application testing software’s Appium is preferable.
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like Jest or Mocha
• Experience with handling production mobile apps.
• Experience with performance testing and optimization.
Responsibilities:
You’ll
• We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms.
• You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.
• Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
• Build pixel-perfect, buttery-smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.
Dropwizard or Springboot like technology
Algorithms and Data structures .
About Company
Long-term accommodation booking platform for students (think booking.com for student housing). They help 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process. We are the leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities. We are growing rapidly and targeting $400M in annual gross bookings value by 2022. If you are passionate about making international mobility and living, seamless and accessible, then - Join us in building the future of student housing!
About the role:
HRBP should live our Values and be a champion for our culture and play a critical role in building and sustaining a positive, engaging work environment, Challenge current practices, and think outside the box to generate creative ways to scale Employee relations and HR programs and develop innovative ER solutions that meet timelines and deliverables, raise the bar and exceed the stakeholder's expectations. Lead and partner projects to develop and implement employment policies and processes, scale up and sync new hire onboarding, employee relations, succession planning, recognition, and engagement.
Key Responsibilities:
-Lead & execute a best-in-class new hire onboarding program by partnering with business leaders and HR partners to deliver a positive and effective new hire experience.
- Counsel Business Leaders regarding company policies, procedures, and workplace issues. Provide coaching and resolution regarding all employee relations issues.
- Organize skip-level meetings and empathetically address employee grievances.
- Works closely with Business Leaders on internal performance evaluation programs like Capability Development Program, Performance improvement plan, one on one performance discussions, and FGDs.
- Design, Plan, coordinate & execute Monthly, Quarterly & Annual engagement programs by utilizing the budgets effectively, building a culture of caring, sharing, and celebrating with handholding and sailing to go beyond the target.
- Take initiatives and plan HR interventions to strategize retention, control attrition, and effective manpower utilization through rewards recognition, succession planning, and benchmarking.
- Maintain effective channels of information inflow to feel what is on the employee's nerves and proactively take corrective preventive actions and address employee grievances with a high sense of urgency.
- Establish the best implementable HR practices based on facts and figures for employee success.
- Introduce effective organizational culture-linked Retention Programs. - Coach and mentor employees and promote a culture of knowledge sharing.
Requirements:
- At least three (3) years as an HR Business Partner/Engagement Partner in a start-up and 4-8 years of overall HR or related work experience.
- Advanced knowledge and skills in multiple HR functions including Performance & management, Compensation & benefits, employee relations, and talent management.
- Excellent interpersonal and customer service skills.
- Strong problem-solving and critical-thinking acumen with an ability to make timely, effective, ethics-based decisions.
- Exceptional influencing, communication, and stakeholder management skills.
- Must be humble, results-oriented, collaborative, and have a sense of humor and a strong EQ.
- Strong acumen with the ability to influence employees and managers at all levels and hands-on expertise in implementing multiple employee engagement initiatives
- People & Culture Manager simultaneously. - Hands-on with creating promotional material for employer branding internal-external communication.
- Ability to create confidence among employees to reach you for their grievances.
- Ability to access and identify the root cause for grievance and enable them to overcome the grievance and create a Happy Culture.
- Strong experience in understanding the requirements of employees in the Product Software Industry.
- Good communication (Verbal and Written) and interpersonal skills.
- An eye for detail, results-driven and takes the accountability to meet expectations.
Role: PHP Developer
Experience: 8-10 yrs
Location: Bangalore
Notice Period: 15 days or less
Job description:
The ideal candidate is a highly resourceful and innovative developer with extensive experience in the layout, design and coding of websites specifically in PHP format. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases.
Responsibilities
- Perform a mix of maintenance, enhancements, and new development as required
- Work in a data analyst role and with business intelligence applications
- Document features, technical specifications & infrastructure Responsibilities
- Work cross-functionally to convert business needs into technical specifications
Qualifications
- 8-10 years of experience in web development and software design
- Expertise in front-end technologies (HTML, JavaScript, CSS), PHP frameworks, and MySQL databases
- Good experience in Laravel
Employment Type
- Full-time
Desired candidates must have 2-6 years experience as NodeJs Developer. If the candidate is not able to relocate to Gurgaon then we can also provide permanent Work from home for this position.
Roles and responsibilities:
- Responsible for understanding functional and business requirements and translate them into effective code
- Provide support till deployment of code into production.
- Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
- Implement solutions as per the pre-defined framework /guidelines and adherence to processes
- Finding an optimal solution for the problem statement
- Conduct peer code review.
What candidate should know about:
- Excellent hands-on experience with Node.Js, Express.Js, JavaScript
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
- Ability to build REST services, Authentications, MVC applications
- Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
- Experience with Elastic Search, Redis.
- Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
- Self-learning abilities are required
- Familiarity with upcoming new technologies is a strong plus
We are looking for a Technology Leader to help us build the next-generation InsureTech platform from scratch. You will work with an amazing set of engineers on some of the most challenging tech problems and impact million of lives.
Responsibilities:
- Define the technical architecture for Vital
- Complete responsibility of the development of the backend, web app, and the native app
- Recruit, manage and mentor a team of frontend developers, backend developers and quality engineers
- Ensure timely delivery of all features
- 50% of the time will be in the actual development and 50% in code reviews, management and building the team
Requirements:
- 10+ years of application development experience in a good product company
- Expert knowledge of data structures, algorithms, databases, and caching technologies
- Must have managed a team of developers and QA engineers
- Must be hands-on with coding and development
- Undergrad CS degree from NIT or a good regional college is a MUST
- To appoint Block Sales Manager in their respective Districts.
- To manage sales operations in assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct trainings to sales team.
- To work with team to implement new sales techniques to obtain profits.
- To assist in employee recruitment, promotion, retention and termination activities.
- To conduct employee performance evaluation and provide feedback for improvements.
- To contact potential customers and identify new business opportunities.
- To stay abreast with customer needs, market trends and competitors.
- To maintain clear and complete sales reports for management review.
- To build strong relationships with customers for business growth.
- To analyze sales performances and recommend improvements.
- To ensure that sales team follows company policies and procedures at all times.
- To develop promotional programs to increase sales and revenue.
- To plan and coordinate sales activities for assigned projects.
- To provide outstanding services and ensure customer satisfaction.