Customer Success - Executive / Senior Executive

“If you can't explain it to a six year old, you don't understand it yourself.” If you live by this statement, you might be the one we are looking for. We at LogiNext believe that Information experience is a big part of the Customer Experience.

LogiNext is looking for a prolific and talented Senior Technical Content Creator/Writer to contribute to our vision of delivering the best information experience with great content. Your role will involve understanding the details of and around the product and articulate them in clear, concise and illustrated manner. This role requires a high level of creativity and attention to detail. You must be able to distil complex information into clear, concise text.

You must have a sound experience with Enterprise SaaS products & knack and love for writing, a comprehensive understanding of the technical products, and experience in blogging to achieve business goals.

Responsibilities:

Collaborate with developers, designers, product managers, marketers, subject matter experts and other influencers to obtain an in-depth understanding of the product and the documentation requirements Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes and other documentation Design infographics, develop feature walkthrough videos and other engaging content to impart product knowledge to various stakeholders Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments Execute the Content Calendar by building and delivering on the roadmap set by the management Work closely with the creative teams to represent the content in the most suitable visual format Suggest ways to further improve the quality of the documentation

Requirements:

Bachelor’s/Master’s degree in Computer Science or Information Technology, Arts or Communication 8 to 10 years of experience in technical content writing with minimum 4 years of experience in SaaS products Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics Ability to identify issues, challenges, and gaps associated with the content Ability to understand briefs and translate briefs into high-quality product collaterals Passion for technology, communication and strong understanding of the industry and organization’s mission Basic understanding of web technologies and programming languages to publish viral tech blogs Excellent command over written and verbal communication Good leadership and team handling experince. Adept at Multitasking, creative thinking and working independently

Job Profile 

Position	Technical Delivery Manager
Experience	12 – 14 Years of industry experience with 2 – 4 years in delivery/development management
Education	Graduate or Post Graduate in Engineering / Computer Science
Required	Comprehensive knowledge of concepts, principles, practices and procedures in software development including the complete SDLC process.  Strong experience in project estimation, planning, agile development & delivery   Strong knowledge of design patterns, SOA, event driven architecture, and REST services  Experienced in hands-on application development, preferably including .net & React technology stacks  Experience in managing large and complex fixed bid projects.  Experience in managing technical competencies and performance of team members.  Should have working knowledge on DevOps, microservices & containerization  Experience of heading software development teams of 40+ people  Experience of managing multiple concurrent projects  Strong people management skills  Excellent verbal, written, presentation and communication skills
Responsibilities	Drive application software development and delivery on multiple projects in parallel  Ensure projects are executed on time, on schedule and with high quality  Participate in the design and architecture of application solutions to business requirements.  Take full ownership of projects/products from development to production  Lead and manage teams of 40+ engineers across development, testing, business analysis, UI/UX and release management  Collaborate with solution architect and functional consultant to ensure appropriate alignment to technology framework and customer requirements.  Maintain an ongoing awareness of emerging developments and trends in technology that could impact current projects and influence new projects  Engage with client and vendors and mange relationships effectively
Desirable	Hands-on experience in development on low code, process automation or BPM platforms

What you can look forward to:
● We provide a platform for you to grow exponentially along with the organisation.
● Grow with a team having strong foundations in software engineering practices.
● First-hand experience with a wide range of technologies that work at scale.
● Your role is not just subjected to coding , you will be involved in the end to end product phase from ideation to the product going live.
● Our focus is not from which tier 1 college you come from rather it is the skills/competencies you have and the progression you have shown in your career graph.
● Learn in an environment passionate about knowledge-sharing.
● Have a pivotal role in the transformation of our engineering culture.

Responsibilities:

● Work closely with our product and design teams to customize the user experience.
● Design components by translating product requirements, break down projects into tasks and provide accurate estimates. Build scalable and reliable technology solutions at a rapid pace.
● Prototype new and redesign features.
● A focus on UI design principles and making apps work intuitively.
● Strong coding abilities and experience with Dart.
● Actively participate in design and code reviews to build robust applications and prototypes.
● A willingness to dive deep, experiment rapidly and get things done.
● Understanding of object-oriented software development.
● Prior experience in working with social apps is a plus.
● Experience in working with machine learning applications, hardware features is a plus.
● Prior product building experience or from a startup background would be a plus.

Minimum 1+ yrs of experience in frameworks Laravel/Codeigniter/Yii2 Good knowledge of MYSQL Hands on experience in Angular/Node.js/React.js an added advantage Good communication skills

Only Female Candidates Should Apply

• Work and develop the current prospect database within specified business sectors to generate effective leads & exceed sales targets for the business.
• Respond to inbound and outbound Requests for Information (RFI), Requests for Proposals (RFP) in a professional and creative manner.
• Calling clients to generate meetings.
• Handling data research, lead generation and business development teams.
• Leads Generation through Networking, database, CRM etc.
• Interaction with the Marketing managers, VP’s, etc using various Medias like E-mailing, Instant Messages, etc as appropriate within your market or geographic area to ensure a robust pipeline of opportunities.
• Research and build relationships with new clients.
• Strong Presentation, Negotiation & sales closing Skills.
• Client retention.

Requirements:

• Should have excellent communication skills.
• Should have a flare for sales
• Confident communicator, active listener with problem solving approach.
• Should have research skills.
• Should have knowledge about MS-Office.
• Should be willing to work from Office

 

Education: Any graduate

Remuneration:- 20,000/- (Monthly Inhand) +Incentives

Criteria:- Females only

Location- Unit No. 752-753, 7^th Floor, JMD Megapolis, Sector 48 Gurgaon, Haryana

 

• Design, develop and maintain automation framework, system, and functional test suites and contribute to Database platform development
• Test the product for performance, resiliency, security, scalability, and reliability.
• Fix defects identified via testing in the Database platform
• Understand the end-to-end configuration, technical dependencies, code paths, and overall behavioral characteristics of the products you test.
• Analyze and understand existing test coverage and test cases, identifying opportunities for redesign, replacement, reusability, and improvement in efficiency and performance.
• Define and inspire changes to our product with our development engineering team based on feedback from tests and customer issues.
• Develop and contribute to internal and external knowledge bases. Be a champion for our customers.
• Go above and beyond to ensure customers are getting the most out of their investment in the company platform.

You’ll Need

• Sound knowledge of C/C++ and Java programming languages.
• Sound knowledge of JDBC APIs.
• Sound knowledge of Data Structures and concurrent programming.
• Strong troubleshooting and testing skills.
• Sound knowledge of Distributed System Architecture and distributed processing.
• Good in Shell / Python scripting.
• A minimum of five years in SDET or development profile with BS or MS in CS or equivalent technical degree.
• Highly desirable skills
• Knowledge of database internals (concurrent B-tree access, transactions, recovery, query processing).

Nice to have:

• Familiarity with Big Data Ecosystem landscape. Like Kafka, Spark, Presto.
• Familiarity with ORM technologies like Hibernate, Django, etc.

Job Responsibilities: 

 

This role requires you to work on Linux systems and their associated services which provide the capability for IG to run their trading platform. Team responsibilities include daily troubleshooting and resolution of incidents, operational maintenance, and support for proactive and preventative analysis of Production and Development systems. 

1. Managing the Linux Infrastructure and web technologies
2. Patching and upgrades of Redhat Linux OS and server firmware. 
3. General Redhat Linux system administration and networking. 
   iii. Troubleshooting and Issue Resolution of OS and network stack incidents. 
   iv. Configurations management using puppet and version control. 
   v. Systems monitoring and availability. 
   vi. Web applications and application routing. 
   vii. Web-site infrastructure, content delivery, and security. 
4. Day to day responsibilities will include: Completing service requests, responding to Incidents and Problems as they arise as well as providing day to day support and troubleshooting for Production and Development systems. 
   3. Create a run book of operational processes and follow a support matrix of products. 
   4. Ensuring Internal Handovers are completed, and all OS documentation is updated. 
   5. Troubleshoot system issues, plan for future capacity, and monitor systems performance. 
   6. Proactive monitoring of the Linux platform and ownership of these tools/dashboards. 
   7. Work with the delivery and engineering teams to develop the platform and technologies, striving to automate where possible. 
   8. Continuously improve the team, tools, and processes, support regular agile releases of applications and architectural improvements. 
   9. The role includes participating in a team Rota to provide out-of-hours support. 

Person Specification: 
Ability / Expertise 

This position is suited to an engineer with at least 8 years of Redhat Linux / Centos Systems Administration experience that is looking to broaden their range of technologies and work using modern tools and techniques. 

We are looking for someone with the right attitude: - 

• 
  Eager to learn new technologies, tools, and techniques alongside applying their existing skills and judgment. 
  • Pragmatic approach to balancing different work priorities such as incidents, requests and 

Page Break troubleshooting. 

• Can do/Proactive in improving the environments around them. 
  • Sets the desired goal and the plans to achieve it. 
  • Proud of their achievements and keen to improve further. 

This will be a busy role in a team so the successful candidate’s behaviors will need to strongly align with our values: 
• Champion the client: customer service is a passion, cultivates trust, has clarity and communicates well, works with pace and momentum 
• Lead the way: innovative and resilient, strong learning agility and curiosity 
• Love what we do: Conscientiousness - has high self-discipline, carefulness, thoroughness, and organization, Flexible and adaptable 

 The successful candidate will be able to relate to the statements above and give examples that back them up.  We believe that previous achievements signpost a good fit at IG. 
 

Qualifications 

Essential: 

• At least 4 years’ Systems Administration experience with Redhat Enterprise Linux / Centos 5/6/7 managed through a Satellite infrastructure. 
• Managed an estate of 1000+ hosts and performed general system administration, networking, backup, and restore monitoring and troubleshooting functions on that estate. 
• 1 Years of experience with scripting languages (bash/Perl/Ruby) and automating tasks with Puppet and Redhat Satellite. Experience with custom RPM generation. 
• Strong analytical and troubleshooting skills. You will have resolved complex systems issues in your last role and have a solid understanding of the tools needed to do so. 
• Excellent Communication (Listening, speaking, the transmission of concepts with/without examples, etc). 
• Calm under pressure and work to tight deadlines. You will have brought critical production systems back to life. 

Role : React.js Developer ( Python & Django)

Location : (WFH/Remote)

Company : MORE

https : //www.more.global/

MORE is looking for a React.js Web Engineer to work on a range of web application builds. This role is responsible for managing the interchange of data between the server and its end users, as well as translating UI/UX designs & wireframes to code. This role will also be responsible for the design and overall architecture of various web applications and evolve them to ensure maximum performance and stability.

You will be working as a part of a collective of engineers and designers from various disciplines. MORE fosters a maker culture, pushing the boundaries of our craft through experimentation, collaboration and knowledge sharing.

Key Responsibilities :

- Architecture design of the web applications.

- Implementation of a robust set of services and APIs to power the web application.

- Building reusable code and libraries for future use.

- Optimization of the application for maximum speed and scalability.

- Writing reusable, testable, and efficient code.

- Design and implementation of low-latency, high-availability, and performant applications.

- Integration of user-facing elements developed by front-end developers with server

- Implementation of security and data protection.

- Translation of UI/UX wireframes to visual elements.

- Integration of the front-end and back-end aspects of the web application.

Skills & Qualifications :

- Bachelor's in computer science or equivalent work experience.

- 6+ years- experience developing web applications.

- Strong understanding of the Software design/architecture process.

- Expert in Python, with knowledge of at least one Python web framework such as Django, or Flask.

- Familiarity with some ORM (Object Relational Mapper) libraries.

- Able to integrate multiple data sources and databases into one system.

- Understanding of the threading limitations of Python, and multi-process architecture.

- Good understanding of server-side templating languages such as Jinja 2.

- Good understanding of front-end technologies, such as React,JavaScript, HTML5, and CSS3.

- Understanding of accessibility and security compliance.

- Knowledge of user authentication and authorization between multiple systems, servers, and environments.

- Familiarity with event-driven programming in Python.

- Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform.

- Able to create database schemas that represent and support business processes.

- Strong unit test and debugging skills.

- Good understanding of server-side templating languages such as Jinja or Jade.

- Good understanding of server-side CSS pre-processors Sass or Less etc.

- Standard 3rd party API integration and oAuth2.

- Proprietary 3rd party RESTful API experience is an advantage.

- Creating database schemas that represent and support business/systems processes.

- Data migration, transformation, and scripting.

- Management of hosting environment, including database administration and scaling an application to support load changes.

- Understanding of fundamental design principles behind a scalable application.

- Ability to implement automated testing platforms and unit tests.

- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery or other frameworks such as Zepto, MooTools, etc.

- Basic knowledge of image authoring tools, ability to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.

- Proficient understanding of code versioning tools e.g. Git or Mercurial.

- Familiarity with development aiding tools such as Bower, Webpack, Gulp, Bundler, grunt, etc.

We are looking for a Content Writer to join our editorial team and enrich our websites with new blog posts, guides and marketing.

Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.

Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness

We are seeking an enthusiastic sales professional with very strong communication skills to be a key member of our sales & marketing team. The role is a junior position reporting to and working closely with the Sales Head of the Company to achieve Namaste Credit’s key strategic objectives. We are planning to grow the team meaningfully over the coming year, which will result in significant growth potential for this role. Key responsibilities of the role include: Monitoring channel activity, analyzing performance, identifying areas of improvement Developing business through consultative engagement with lenders & channel partners Creation of relationships (with Business partners, clients and lenders) and ensure smooth servicing and operations Timely resolution of all discrepancies raised during application processing at underwriting stage and disbursement stage Timely closure of loan files through lenders across a range of areas - Home Loans, Business Loans, Mortgage Loans & Personal Loans