Customer Success - Executive / Senior Executive

• Oversee daily store operations, ensuring everything runs smoothly and efficiently.
• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
• Maintain high standards of customer service, addressing customer concerns and feedback.
• Monitor inventory levels, order stock, and manage product displays.
• Analyze sales data and prepare reports for senior management.
• Implement promotional activities and sales strategies to drive revenue.
• Ensure compliance with all company policies, health and safety regulations, and local laws.
• Conduct regular store audits and ensure the store's appearance is up to company standards.
• Handle store budgets, payroll, and scheduling efficiently.

We are seeking a highly motivated and results-oriented Business Development Executive to join our growing team. The ideal candidate will have a proven track record of success in IT sales, specifically in cloud solutions and software sales. This role requires a strong understanding of the IT landscape, excellent communication skills, and the ability to generate leads and close deals. The successful candidate will be responsible for achieving monthly sales targets.

Responsibilities

- Lead Generation:

• Proactively identify and qualify leads through various channels, including online portals, social media, networking events, and industry publications.
• Utilize online lead generation tools and platforms to identify potential clients.
• Develop and execute targeted outreach campaigns to generate new business opportunities.

- Sales Process:

• Manage the entire sales cycle, from initial contact to closing deals.
• Conduct product demonstrations and presentations to potential clients.
• Prepare and deliver compelling sales proposals and quotations.
• Negotiate contracts and close deals, ensuring profitability.
• Maintain accurate records of sales activities and customer interactions in CRM.

- Relationship Management:

• Build and maintain strong relationships with clients and partners.
• Understand client needs and provide tailored solutions.
• Provide excellent customer service and support.
• Identify opportunities for up-selling and cross-selling.

- Market Knowledge:

• Stay up-to-date with the latest IT trends, technologies, and competitor offerings.
• Understand the competitive landscape and identify opportunities for differentiation.

- Target Achievement:

• Achieve monthly sales targets consistently.
• Develop and implement sales strategies to meet and exceed targets.
• Provide regular sales reports and updates to management.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field preferred.
• Minimum of 2 years of experience in IT sales, with a focus on cloud and software sales.
• Proven track record of lead generation and sales target achievement.
• Strong understanding of the IT industry and cloud computing concepts.
• Excellent communication, presentation, and interpersonal skills.
• Ability to build rapport and establish trust with clients.
• Strong negotiation and closing skills.
• Self-motivated, results-oriented, and able to work independently.
• Ability to work under pressure and meet deadlines.

Job Requirements:  

• Strong command over language
• Strong visualisation skills
• Highly skilled with creating content and understanding the needs of the client and delivering the right grammar for the audience for each piece of content
• Can effectively research and organise data for all related topics for various industries/businesses
• Can create and edit original copy that is accurate, well-researched, and meets client/company needs and deadlines.
• Should have enough experience with creating content for B2B and for B2C marketing
• Should have written for videos, blogs, websites, podcasts,etc. 
• Having worked on content for corporate videos/ explainers will be an added advantage. 
• Can work well under pressure and to tight timelines
• Exposure to understanding the video production process would be an added benefit
• Understanding of global quality and trends in marketing content and content writing

Qualifications: 

• A bachelor's degree in English, Journalism, Communications, Marketing, or a related field is typically preferred. 
• Strong creative vision, insight-driven, problem solving skills and understanding of business objectives  and brand strategy
• A proven track record of leading and managing teams.
• Great communication and presentation skills
• Exceptional writing skills 
• Ability to craft engaging and persuasive content  that resonates with the target audience while adhering to brand guidelines and voice.
• Capacity to think outside the box and develop unique angles and approaches to communicate messages effectively.
• Ability to conduct thorough research to understand client needs, brand positioning, and competitive landscapes.
• The ability to work well under pressure and adhere to tight deadlines

• Java – Spring, Hibernate, Data Structures & Algorithms
  • Knowledge on a Database system.
  3+ years of experience in software development.

Preferably BE/B-Tech engineering degree, but not a must.
• 3 years’ experience developing server-side Java – Spring, Hibernate and REST
• Full-SDLC cycle, with large-scale live roll-out participation as a developer.
• Expert understanding of the object-oriented design and programming concepts
• Good understanding of relational and non-relational database/datastores/caches best practices and challenges
• Have a passion for quality and writing clean, solid, readable code that scales and performs well
• Proficient in Git and familiarity with continuous integration
• A team player who values collaboration, innovation, and inclusion
• Comfortable working in an Agile environment
• Strong verbal and written communication skills

• Creating and updating the listing on all the platforms
• Coordinating with Marketplace teams to set up and manage promotions (deals and price offs) for Amazon, Flipkart, Nykaa, Myntra, etc
• Setting up deals, opting in to relevant deals (on FK)
• Following up on confirmation of promotions
• Checking execution and performance of promotion
• Checking Debit Notes received against promotions
• Working with Stock Manager to ensure healthy inventory metrics on B2C Marketplaces
• Working with team members to ensure timely delivery of shipments to B2B Marketplace warehouses
• Working with team members to ensure timely payment from B2B Marketplaces
• Reviewing of Influencer program
• Working with the content team to develop and update content for product listings
• Maintaining properties such as Brand Pages
• Coordinating with the Content team and Marketplace teams to develop creatives for promotions
• Investigating and resolving of content related issues

Desired Candidate Profile

• BS/MS degree in marketing or a related field
• Proven working experience in digital marketing

• Designing and building infrastructure to support AWS, Azure, and GCP-based Cloud services and infrastructure.
• Creating and utilizing tools to monitor our applications and services in the cloud including system health indicators, trend identification, and anomaly detection.
• Working with development teams to help engineer scalable, reliable, and resilient software running in the cloud.
• Participating in on-call escalation to troubleshoot customer-facing issues
• Analyzing and monitoring performance bottlenecks and key metrics to optimize software and system performance.
• Providing analytics and forecasts for cloud capacity, troubleshooting analysis, and uptime.

• Should have strong experience of a couple of years, in leading DevOps team and planning, defining DevOps roadmap and executing as per the same along with the team 
• Familiarity with AWS cloud and JSON templates, Python, AWS Cloud formation templates
• Designing solutions using one or more AWS features, tools, and technologies such as EC2, EBS, Glacier, S3, ELB, CloudFormation, Lambada, CloudWatch, VPC, RDS, Direct Connect, AWS CLI, REST API
• Design and implement system architecture with AWS cloud - Develop automation scripts, ARM templates, Ansible, Chef, Python, Powershell Knowledge of AWS services and cloud design patterns- Knowledge on Cloud fundamentals like autoscaling, serverless
• Have experience with DevOps and Infrastructure as Code: AWS environment and application automation utilizing CloudFormation and third-party tools. CI/CD pipeline setup utilizing
• CI experience with the following is a must: Jenkins, Bitbucket/GIT, Nexus or Artifactory, SonarQube, WireMock or other mocking solution 
• Expert knowledge on Windows/Linux OS/Mac with at least 5-6 years of system administration experience
• Should have strong skills in using JIRA build tool
• Should have knowledge in managing the CI/CD pipeline on public cloud deployments using AWS
• Should have strong skills in using tools like Jenkins, Docker, Kubernetes (AWS EKS, Azure AKS), and Cloudformation.
• Experience in monitoring tools like Pingdom, Nagios, etc.
• Experience in reverse proxy services like Nginx and Apache
• Desirable experience in Bitbucket with version control tools like GIT/SVN
• Experience of manual/automated testing desired application deployments
• Experience in database technologies such as PostgreSQL, MySQL
• Knowledge of helm and terraform

Designation: Software Engineer

Experience: 1+ Years

Qualification: BE/B.Tech/BCA/MCA

Job Location: Noida Sector 2 (currently work from home)

Job Description:

• 1+ years of experience in Salesforce development.
• Strong understanding of Salesforce Declarative Programming and Administration (develop code, custom objects, Visual Force pages, Apex, reports, workflows and

assignment rules)

• Design and develop solutions primarily on the Salesforce platform using Apex programming language and Visual Force
• Develop software solutions using MS tools, Salesforce.com API framework, and 3rd party APIs
• Perform unit testing and defect fixes
• Work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.
• Provide consulting support on processes and systems issues.
• Author and update all technical documents relative to design, delivery, operation readiness and/or custom application development team site.
• Assist Business Analysts in troubleshooting technical issues with standard or custom programs and reports.
• Foster and maintain good relationships with customers and internal IT team members to meet expected customer service levels.
• Track all outstanding work through either the production ticket system or the Project Server.

Desired Skills

• Proven experience implementing solution using APEX, Visualforce, Lightning
• Strong working knowledge of Salesforce Query Language (SQL/SOQL)
• Solid understanding of web technologies, such as JavaScript, JQuery/AngularJS/Bootstrap, AJAX, HTML, DHTML, CSS
• Proficient in WebService Integration
• Experience with Heroku or Lightning Development (SFDC) preferred
• Experience with at least one object-oriented programming language, such as Java, C#, C++

Key Skills

SFDC, Salesforce Apex, Triggers, Work flow, Process builder, validation rules,

Lightning, Visualforce

QUALIFICATIONS

Preferred- BTech/ BE/ MCA/ BCA/ MSc IT/ BSc IT

Interested candidate may revert with the following details:

Total Experience:

Relevant Experience:

Current CTC:

Expected CTC:

Notice Period:

Current Location:

Reason for relocation:

Purpose:

We are looking for an analytical and perceptive Brand Manager, fluent in English & a skilled communicator. 

Role and Responsibilities:

• Conduct consumer and market research

• Identify how our brand is currently positioned in the market
• Design a research-based brand strategy
• Develop and execute marketing campaigns aimed at communicating our brand message 
• Communicate our brand personality internally and align company around foundational ideas
• Lead marketing team members through campaigns
• Measure and report on success of marketing campaigns
• Anticipate consumer trends and keep brand up to date

Qualifications and Education Requirements:

Bachelors is a must. PG Preferred.

Preferred Skills

• 1 – 2 years’ experience in Beauty and Healthcare
• Proficiency in MS Excel, PowerPoint, and Word
• Experience working with popular social media advertising platforms found in Facebook, Twitter, and LinkedIn in particular
• Experience working with popular social media monitoring tools (Google, Radian 6, Twitter Search, Social Mention, Traackr, etc) 
• Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools.
• Excellent presentation skills
• Working under pressure
• Being passionate and energetic about the brand
•  Organizational and methodical skills are also a bonus