Customer Support executive

Key Responsibilities:

1. Scriptwriting & Concept Development

Develop engaging scripts for advertisements across platforms such as YouTube, Instagram, Facebook, OTT, and digital campaigns.

Create storyboards, concepts, and frameworks that bring ideas to life visually and emotionally.

Write scripts for brand videos, explainer videos, testimonial videos, product launch videos, and motion graphics content.

Craft strong messaging aligned with brand tone, target audience needs, and marketing objectives.

2. Content & Creative Strategy

Work closely with marketing to understand campaign goals, audience behaviour, and positioning.

Participate in brainstorming sessions and develop creative concepts and themes for campaigns.

Ensure all scripts follow a strong creative direction, storytelling style, and narrative flow.

Adapt script ideas into shorter versions, teasers, reels, and platform-friendly formats.

3. Collaboration & Production Support

Work with video editors, designers, voice-over artists, and production teams to ensure the script vision is executed accurately.

Provide direction during video shoots or recordings when required.

Review final outputs and recommend creative improvements for higher impact.

4. Research & Insights

Study competitor ads, industry trends, student pain points, and content patterns to generate fresh ideas.

Experiment with different storytelling styles—emotional, humorous, inspirational, narrative-based, problem-solution, etc.

Analyze ad performance data to improve script quality and engagement.

- Skills & Requirements

Strong flair for creative writing, storytelling, and script development.

Ability to convert product benefits and educational concepts into relatable, high-impact scripts.

Excellent command over English and Hindi (bilingual scriptwriting is a plus).

Prior experience writing scripts for ads, short videos, digital content, or storytelling formats.

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Job Description:

We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have a minimum of 6 years of experience in Salesforce development, with strong expertise in Salesforce Configuration, Customization, and CPQ tools (Conga CPQ and Salesforce CPQ).

Key Responsibilities:

• Design, develop, and implement solutions within Salesforce, ensuring high-quality and scalable configurations and customizations.
• Work with Conga CPQ / Salesforce CPQ to design and optimize pricing, quoting, and billing solutions.
• Customize Salesforce using Apex, Lightning Web Components (LWC), and Batches to meet business requirements.
• Implement security best practices with Apex Security and ensure adherence to coding standards.
• Collaborate with cross-functional teams to define system requirements and ensure seamless integrations.
• Utilize DevOps tools such as GitHub for version control and CI/CD pipeline management.

Required Skills & Qualifications:

• Minimum of 6 years of experience as a Salesforce Developer.
• Hands-on experience with Salesforce CPQ (Conga CPQ + Salesforce CPQ).
• Strong knowledge of Salesforce Configuration and Customization (Apex, LWC, Batches).
• Expertise in Apex Security to maintain secure and efficient code.
• Familiarity with DevOps tools like GitHub, CI/CD processes, and version control.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills in a team environment.

If you are passionate about Salesforce development and enjoy working on scalable and innovative solutions, we would love to hear from you!

Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets.

Seek out the appropriate contact in an organization.

Generate leads and cold-call prospective customers.

Meet with customers/clients face to face or over the phone.

Foster and develop relationships with customers/clients.

Understand the needs of your customers and be able to respond effectively with a plan of how to meet these.

Think strategically - seeing the bigger picture and setting aims and objectives to develop and improve the business.

Work strategically - carrying out necessary planning to implement operational changes.

Have a good understanding of the business’s products or services and be able to advise others about them.

Ensure staff are on board throughout the organization, and understand the need for change and what is required of them.

Discuss promotional strategy and activities with the marketing department.

Liaise with the finance team, warehousing, and logistics departments as appropriate.

Seek ways of improving the way the business operates.

Attend seminars, conferences, and events where appropriate.

Keep abreast of trends and changes in the business world.

DevOps Engineer

The DevOps team is one of the core technology teams of Lumiq.ai and is responsible for managing network activities, automating Cloud setups and application deployments. The team also interacts with our customers to work out solutions. If you are someone who is always pondering how to make things better, how technologies can interact, how various tools, technologies, and concepts can help a customer or how you can use various technologies to improve user experience, then Lumiq is the place of opportunities.

Job Description

• Explore about the newest innovations in scalable and distributed systems.
• Helps in designing the architecture of the project, solutions to the existing problems and future improvements to be done.
• Make the cloud infrastructure and services smart by implementing automation and trigger based solutions.
• Interact with Data Engineers and Application Engineers to create continuous integration and deployment frameworks and pipelines.
• Playing around with large clusters on different clouds to tune your jobs or to learn.
• Researching about new technologies, proving the concepts and planning how to integrate or update.
• Be part of discussions of other projects to learn or to help.

Responsibilities

• 2+years of experience as DevOps Engineer.
• You understand actual networking to Software defined networking.
• You like containers and open source orchestration system like Kubernetes, Mesos.
• Should have experience to secure system by creating robust access policy and network restrictions enforcement.
• Should have  knowledge about how applications work are very important to design distributed systems.
• Should have experience to open source projects and have discussed the shortcomings or problems with the community on several occasions.
• You understand that provisioning a Virtual Machine is not DevOps.
• You know you are not a SysAdmin but DevOps Engineer who is the person behind developing operations for the system to run efficiently and scalably.
• Exposure on Private Cloud, Subnets, VPNs, Peering, Load Balancers and have worked with them.
• You check logs before screaming about error.
• Multiple Screens makes you more efficient.
• You are a doer who don’t say the word impossible.
• You understand the value of documentation of your work.
• You understand the Big Data ecosystem and how can you leverage cloud for it.
• You know these buddies - #airflow, #aws, #azure, #gcloud, #docker, #kubernetes, #mesos, #acs

Job Specification: (Education, training and experience)
• Bachelor's degree in Business, Engineering, Statistics, Computer Science, Mathematics,
or related field
• 2-4 years of experience with MVC, Entity Framework, JSON and responsive design
using Bootstrap
• 2-4 years of experience with Transact SQL with working knowledge of SQL Server
development
• 2+ years of experience with REST Services
• Develop mobile application using Xamarin, and Xamarin Forms
• 2+ years of experience with JavaScript, jQuery, Angular or other similar technologies
Experience with Azure PaaS is a plus
• Experience with unit testing (nUnit) is a plus
• Basic knowledge of Azure DevOps and Git Repos
• Experience working within Agile/SCRUM methodologies a plus
Competencies / Skills:
• 2-4 years overall IT/Software development experience
• 2+ years of full Software Development Life Cycle (SDLC) experience
• Minimum 2 years of recent experience programming C#, ASP.NET, Xamarin, and a
working knowledge of Visual Studio 2019/2022 IDE
• Strong results orientation: ability to set/hit timelines and work within a global, team
environment
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills

Roles and Responsibility: 

∙ Develop functional and fast-responsive web applications, using markup languages. ∙ Maintain websites. 

∙ Elaborate mobile-based and web-based features. 

∙ Troubleshoot apps for bugs. 

∙ Fix bugs if necessary and improve usability. 

∙ Improve apps for maximum speed. 

∙ Troubleshoot UI and improve its performance accordingly. 

∙ Employ the latest technology in order to re-built legacy apps. 

∙ Integrate UI elements with server-side ones. 

∙ Detect and fulfill front-end and back-end requirements. 

∙ Perform training and support activities. 

∙ Develop reusable code. 

∙ Write comprehensive manuals, guides, and documents. 

∙ Compile prototype and quality mockups. 

∙ Make sure that high-quality graphic standards are met.

- Experience with front-end technologies such as Angular or React with Redux. 

- Experience working in NodeJS with Express 

- Experience with PHP development using any one of it's framework will be considered as    a value add 

- Experience working with SQL or NoSQL databases, the ability to write efficient queries        and benchmark/profile them 

- Mastery of object oriented JavaScript, ES6, HTML, and CSS/SASS/StyledComponents 

- Experience in RESTful API development 

- Strong understanding of asynchronous programming 

- Experience with performance debugging and benchmarking 

- Experience with testing frameworks like Karma, mocha, or jest 

- Experience with Git version control 

- Understanding of CI/CD 

- Strong attention to design detail (UI/UX).