Customer Support executive

Required - Sales Head - Solar PV Industry

Location: SURAT, Gujarat, India

Industry- solar PV Module

4-6 years of experience, must be experienced in the solar PV Module industry only."

Job Description:

We are currently seeking a highly motivated and experienced Sales Head to lead our sales team in the solar PV industry. As the Sales Head, you will be responsible for overseeing all aspects of our sales operations, driving revenue growth, and expanding market presence. This role requires a strategic thinker with a proven track record of success in sales leadership and a deep understanding of the solar energy sector.

Key Responsibilities:

1. Develop and implement comprehensive sales strategies to achieve company objectives and revenue targets in the solar PV industry.
2. Lead, mentor, and motivate a team of sales professionals, providing guidance, support, and training to maximize their potential and performance.
3. Establish sales objectives, quotas, and KPIs in alignment with organizational goals, and monitor team progress towards meeting and exceeding targets.
4. Identify new business opportunities and market segments for expansion, leveraging industry trends, customer insights, and competitive intelligence.
5. Build and maintain strong relationships with key clients, partners, and stakeholders, representing the company as a trusted advisor and solution provider.
6. Collaborate cross-functionally with marketing, product development, and operations teams to drive product innovation, enhance customer value propositions, and optimize sales processes.
7. Stay abreast of industry developments, regulatory changes, and emerging technologies, providing strategic insights and recommendations to senior management.
8. Prepare and present regular sales reports, forecasts, and performance analyses to executive leadership, highlighting achievements, challenges, and opportunities for improvement.
9. Lead by example through active participation in sales activities, customer meetings, and industry events, fostering a culture of excellence, integrity, and continuous improvement within the sales organization.

Qualifications:

1. Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.
2. 4-5 years of progressive experience in sales leadership roles, preferably in the solar PV industry or renewable energy sector.
3. Demonstrated success in developing and executing strategic sales plans, driving revenue growth, and achieving business objectives.
4. Strong leadership and team management skills, with the ability to inspire, motivate, and empower individuals to excel in a fast-paced and competitive environment.
5. Excellent communication, negotiation, and interpersonal skills, with a customer-centric approach and a focus on building long-term relationships.
6. Proven analytical abilities, with the capacity to analyze market data, identify trends, and develop actionable insights to inform decision-making.
7. Proficiency in CRM software, sales analytics tools, and Microsoft Office suite for sales tracking, reporting, and forecasting purposes.
8. Willingness to travel as needed to meet with clients, attend industry conferences, and visit regional offices.

Our IT Project Managers are responsible for assisting various tasks throughout the project lifecycle. Being a central liaison between all project stakeholders consisting Executive Board, Developers, and QA, they makes sure that we do not miss any deliverables from the schedule.

Curious about your work?

• Processing new projects that come in from the client.
• Attending calls/meetings with the client’s teams as needed.
• Determining work flow, steps and timelines for all projects.
• Assisting in the creation of documentation and reports such as project overviews and communicating the same to various internal stakeholders.
• Maintains ongoing daily communication with other departments and resources regarding project status.
• Ensuring each project flows within the timeline, receives checks, and is completely ready for delivery on time.
• Providing timely updates to the client side

Who will you work with?

Everyone, in a way! At SimplePlan, ours is an intentionally flat setup — you will be working directly with team leads, execution heads as well as team members across the length and breadth of the agency.

Who are you?

We're looking for someone who is passionate about scaling teams and working with groups of people towards a common objective — someone who:

• has 0-1 year of experience in Website Projects
• has a tech bachelors' degree
• is proactive as we care deeply about what we do & when we see opportunities/problems, we act
• is good on getting on and doing things
• is clear, concise and precise with a lot of documentation
• has an ability to communicate effectively and professionally with clients

You'll fit right in if:

• you really care about nurturing a delightful team environment
• you possess excellent active listening, presentation and communication skills
• you enjoy solving problems
• you have an innate sense of ownership when it comes to work
• you enjoy discourse on people and operations management
• you enjoy close collaboration with cross-functional teams and individuals from different backgrounds
• you are good with people and to people - whether it’s your fellow team leads, or those who help run SimplePlan behind the scenes

You won't fit right in if:

• you default to waiting for instructions rather than figuring things out yourself
• you are disinterested in being on top of everything
• you would rather keep quiet than speak up in a meeting

We are looking for a Blockchain Developer who has around 2-3 years of experience, and has past experience with working on blockchain-based systems and scenarios. The ideal candidate would be someone who understands the concepts of Blockchain technology and having working experience on Rust and Solana.

• Desire to work in a startup environment, fun@work culture and able to self-manage.

• In Depth understanding of at-least two blockchain network like Rust, Substrate, Polkadot Solana, Hedera Hashgraph, Tezos, BlockApps, Algorand, Corda, Lambda, Cargo etc

• Familiarity with basic cryptography to understand the essentials of blockchain systems.

• Hands on in Rust

• Designing and writing well-structured APIs in Node.js and MongoDb to connect to Blockchain infrastructure

• Staying up to date with new developments and news in integrated chains.

• Past experience with Wallets or Crypto Exchanges would be a major plus.

• Experience with third-party libraries and APIs.

• Experience working in an agile development process.

• Documenting architecture and guidelines.

• Be proficient in using version control and continuous integration, with tools such as Gitlab, Git and Jenkins.

• Write clear, maintainable and testable code that you are proud of.

• Attend training and education where necessary to up-skill themselves.

• Experience in writing smart contracts for large-scale production blockchain applications.

• Cross-team contribution whenever required.

• Familiarity with basic cryptography.

• Should have a deep understanding of the blockchain and cryptocurrency space and smart contract systems, specifically having a deep understanding of Rust.

Designation: Lead - UI Designer (ABL_SS_481), Senior UI Developer (ABL_SS_433)

Position description:

• Design experiences for mobile and web.
• Perform the entire design cycle of assigned projects; i.e. understand objectives, ideate solutions, wireframe & prototype, create visual designs, and make iterative improvements.
• Develop a thorough understanding of the users from research and be their champion in all internal discussions.
• Instill form and function in your designs with thoughtful use of layout, color, gradient, type, icons, imagery, and interaction.
• Interface with developers to ensure that the final development matches your design vision.
• Create and manage style-guides for swift and consistent performance of the team.

Primary Responsibilities:

• UI Design for Mobile and Web application platforms.

Reporting Team

• Reporting Designation: Head - Digital Strategy (ABL_SS_251)
• Reporting Department: Digital Strategy (2172)

Educational qualifications preferred

• Field specialization: Design and visual communication, Web Designing and Computer Graphics

Required Competencies:

• Designer competent in creating excellent mobile and web experiences. You have premier work to showcase in your portfolio.
• Believe in user-centric design and can justify your design decisions with sound logic and backing.
• Obsessed with being pixel-perfect and are well-versed with platform design guidelines (Material Design, iOS guidelines, etc).
• Possess good knowledge of usability, color, typography, iconography, and interaction design.
• Keen to interact with your users and optimize your design based on the principles of UX research.
• Able to design cross-platform experiences with clarity on what will work on desktop and mobile, and what will not. 
• Should have fluent verbal and written communication skills in English.

Required Skills:

• 5-8 years of experience in digital design for mobile and web.
• Competence in prevalent design tools (like Sketch/XD, Photoshop, Illustrator, and InVision/Zeplin)
• An elaborate and consolidated portfolio showcasing your work and skills.

• Research and test novel machine learning approaches for analysing large-scale distributed computing applications.
• Develop production-ready implementations of proposed solutions across different models AI and ML algorithms, including testing on live customer data to improve accuracy,  efficacy, and robustness
• Work closely with other functional teams to integrate implemented systems into the SaaS platform
• Suggest innovative and creative concepts and ideas that would improve the overall platform

‍

The ideal candidate must have the following qualifications:

• 5 + years experience in practical implementation and deployment of large customer-facing ML based systems.
• MS or M Tech (preferred) in applied mathematics/statistics;  CS or Engineering disciplines are acceptable but must have with strong quantitative and applied mathematical skills
• In-depth working, beyond coursework, familiarity with classical and current ML techniques, both supervised and unsupervised learning techniques and algorithms
• Implementation experiences and deep knowledge of Classification, Time Series Analysis, Pattern Recognition, Reinforcement Learning, Deep Learning, Dynamic Programming and Optimization
• Experience in working on modeling graph structures related to spatiotemporal systems
• Programming skills in Python is a must
• Experience in developing and deploying on cloud (AWS or Google or Azure)
• Good verbal and written communication skills
• Familiarity with well-known ML frameworks such as Pandas, Keras, TensorFlow

Most importantly, you should be someone who is passionate about building new and innovative products that solve tough real-world problems.

Chennai, India