- Should have excellent communication and English language skills (written and verbal) with good typing speed
- Process customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service always
- Grow and nurture customer relationships on every interaction that results in measurable Customer value
- Document necessary account information and offer custom solutions that benefit the customer
- Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balance customer interests with the interests of company
- Resolve all customer queries and follow established problem ticket recording procedures as appropriate
- Gather relevant information from customers as required and update it accurately to facilitate the decision process
Shubham Vishwakarma
Full Stack Developer - Averlon
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Interested candidates connect @Bhavani P on the LinkedIn or message your number/ id on the cut short chat.
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1) Good experience in Java
2) Hands-on experience in Spring boot
3) Hands-on experience in Microservices
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Deliver best engineered products from all engineering aspects like designing, architecting across multiple product lines
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simplicity
Champion engineering and operational excellence, establishing metrics and process for
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Drive best practices, and is a pro with agile methodologies/practices-SCRUM, Test Driven Development (TDD) Manage headcount, deliverables, schedules across on-going projects,ensure that resources are appropriately allocated and timelines are met in accordance with the project roadmaps.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon