- Should have excellent communication and English language skills (written and verbal) with good typing speed
- Process customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service always
- Grow and nurture customer relationships on every interaction that results in measurable Customer value
- Document necessary account information and offer custom solutions that benefit the customer
- Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balance customer interests with the interests of company
- Resolve all customer queries and follow established problem ticket recording procedures as appropriate
- Gather relevant information from customers as required and update it accurately to facilitate the decision process
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Back-End Developer
Experience 3-8 years
Job Qualifications and Skill Sets(T3-T4)
T3:
1. Bachelor's degree or above, computer or related major, more than 3 years of Java EE development experience.
2. Have a solid foundation in JAVA, have strong OOP and OOD development ideas, and be familiar with common design patterns. Have strong coding skills, have business design experience, and be able to solve more complex technical problems.
3. Proficient in using mainstream JAVA open-source frameworks, such as Spring, Spring boot, Spring cloud, myBatis, etc.
4. Familiar with MySql, capable of database design and optimization, familiar with redis caching technology, familiar with message middleware, and ElasticSearch.
5. Have strong learning ability, communication ability, teamwork ability and independent problem-solving ability, high sense of responsibility, and be able to withstand greater work pressure. Able to guide junior engineers and specialists to complete simple business development work.
6. Those with Internet platform development experience and familiarity with distribution and concurrency will be given priority
T4:
1. Bachelor's degree or above, computer or related major, more than 5 years of Java EE development experience.
2. Have a solid foundation in JAVA, have strong OOP and OOD development ideas, and be familiar with various design patterns. Have strong coding skills, have business design experience, and be able to solve more complex technical problems.
3. Proficient in using mainstream JAVA open-source frameworks, such as Spring, Spring boot, Spring cloud, myBatis, etc.
4. Familiar with MySql, capable of database design and optimization, familiar with redis caching technology, familiar with message middleware, and ElasticSearch.
5. Familiar with distributed development and application scenarios of distributed components
6. Have some experience in concurrent processing and be familiar with performance optimization
7. Have strong learning ability, communication ability, teamwork ability and independent problem-solving ability, high sense of responsibility, and be able to withstand greater work pressure. Able to guide junior engineers and specialists to complete simple business development work.
Note: Kindly apply only if your open to Work from Office Bangalore and available to join immediate to 10 days.
Interested candidates connect @Bhavani P on the LinkedIn
or message your number/ id on the cut short chat.
About the Role:
We are seeking a skilled Python Backend Developer to join our dynamic team. This role focuses on designing, building, and maintaining efficient, reusable, and reliable code that supports both monolithic and microservices architectures. The ideal candidate will have a strong understanding of backend frameworks and architectures, proficiency in asynchronous programming, and familiarity with deployment processes. Experience with AI model deployment is a plus.
Overall 5+ years of IT experience with minimum of 5+ Yrs of experience on Python and in Opensource web framework (Django) with AWS Experience.
Key Responsibilities:
- Develop, optimize, and maintain backend systems using Python, Pyspark, and FastAPI.
- Design and implement scalable architectures, including both monolithic and microservices.
-3+ Years of working experience in AWS (Lambda, Serverless, Step Function and EC2)
-Deep Knowledge on Python Flask/Django Framework
-Good understanding of REST API’s
-Sound Knowledge on Database
-Excellent problem-solving and analytical skills
-Leadership Skills, Good Communication Skills, interested to learn modern technologies
- Apply design patterns (MVC, Singleton, Observer, Factory) to solve complex problems effectively.
- Work with web servers (Nginx, Apache) and deploy web applications and services.
- Create and manage RESTful APIs; familiarity with GraphQL is a plus.
- Use asynchronous programming techniques (ASGI, WSGI, async/await) to enhance performance.
- Integrate background job processing with Celery and RabbitMQ, and manage caching mechanisms using Redis and Memcached.
- (Optional) Develop containerized applications using Docker and orchestrate deployments with Kubernetes.
Required Skills:
- Languages & Frameworks:Python, Django, AWS
- Backend Architecture & Design:Strong knowledge of monolithic and microservices architectures, design patterns, and asynchronous programming.
- Web Servers & Deployment:Proficient in Nginx and Apache, and experience in RESTful API design and development. GraphQL experience is a plus.
-Background Jobs & Task Queues: Proficiency in Celery and RabbitMQ, with experience in caching (Redis, Memcached).
- Additional Qualifications: Knowledge of Docker and Kubernetes (optional), with any exposure to AI model deployment considered a bonus.
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 5+ years of experience in backend development using Python and Django and AWS.
- Demonstrated ability to design and implement scalable and robust architectures.
- Strong problem-solving skills, attention to detail, and a collaborative mindset.
Preferred:
- Experience with Docker/Kubernetes for containerization and orchestration.
- Exposure to AI model deployment processes.
The client is an industry leader in CRM messaging solutions on SAS platform. They work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness, and more. Our customers range from small and mid-size businesses to large global enterprises.
As a Director of Information Systems , you will oversee and manage the organization's information technology (IT) and information systems operations. You will leverage Information systems, tools, data and analytics to support stakeholders across Product, Sales, Marketing, Operations, and Finance.
You will lead and directly manage a team of data analysts, while partnering with other teams across the organization and directly report to the COO.
Key Responsibilities:
● Collaborate with senior management to understand their data requirements and develop data management strategy aligned with the organization's goals and objectives. Define KPI around data and lead the initiatives.
● Develop and implement data architecture, which is a blueprint for how data is organized and stored within an organization. Provide necessary interventions to ensure critical business decisions are taken well in time.
● Implement master data management (MDM) processes and solutions to establish a single source of truth for critical data entities. Define data hierarchies, data models, and data stewardship responsibilities. Oversee the maintenance and synchronization of master data across systems.
● Work with other departments to identify data trends and patterns that support the organization’s objectives. This will include using data visualization tools, such as dashboards and charts, to help identify trends and insights.
● Evaluate, select, and manage vendors and service providers to ensure effective delivery of services and solutions.
● Build and manage a high-performing systems and information team.Set clear goals, performance expectations, and KPIs for the team, conducting regular performance reviews and providing guidance/feedback.
Qualifications and Skills:
● Bachelor's degree in computer science, information systems, or a related field.
● Experience ( 7-10 years) in systems management, information technology, or a related role within the SaaS industry.
● Strong knowledge of data analysis methods, tools, and best practices. Experience in Salesforce and Power BI is a must.
● Ability to do requirements analysis of business processes for efficiency, data accuracy, data control, and make data-driven recommendations
● Excellent problem-solving and decision-making skills, attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.
● Knowledge of industry best practices and emerging trends in systems management and information technology.
● Demonstrated ability to lead and manage cross-functional teams, fostering collaboration and driving results.
● Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
Job Description
We are hiring full-stack developers for luxury-commerce platform that is well-funded and is now ready for its next level of growth. It is backed by reputed investors and is already a leader in its space. The focus for the coming years will be heavily on scaling the platform through technology. Market-driven competitive salary for the right candidate
Roles & Responsibilities:
- Work with the Business Teams & Product Managers, understand the requirements and design the technical architecture and implement it
- Build the code independently according to the technical specifications, detailed design, maintainability, and coding and efficiency standards
- Create a technical design from Functional Design Doc / Requirements Doc and be able to troubleshoot with debugging skills
- Own product and its features from conception to delivery.
Qualifications:
- Proficiency in Node JS, and React JS.
- Hands on experience in developing customer facing Node JS based applications is a must.
- Knowledge of front-end technologies such as HTML, CSS, and JavaScript.
- Familiarity with datastores such as MySQL, Oracle, Redis, and Solr/Elasticsearch.
- Knowledge of logging frameworks such as fluentd, logstash etc.
- Knowledge of Containerization (Docker, Kubernetes etc.) will be an advantage
- Writing and utilizing RESTful API services and performance tuning web applications
- Experience with cloud providers such as AWS, Azure etc.
- Passion for building & scaling consumer-facing products.
- Attention to detail, good communication and organizational skills
jumpingMinds (jM) is a Mental Health Tech startup leveraging the power of community and
technology to disrupt the growing global Mental Health & Wellness industry. It's a
first-of-its-kind anonymous safe space designed to make someone under stress feel better
instantly through personalized smart solutions. We have consistently seen that ~70% of jM
users feel better after just one conversation. We launched the product ~18 months ago, and
have been receiving an amazing response with over 500k+ community and Better than Best
In Class metrics across the board. We have been awarded 7 times out of which we have
been recognized by Google thrice already!
Job Description
We are hiring for talented Graphic Designer to join our team and create engaging & impactful designs
Responsibilities
- Taking design briefs to understand requirements
- Conceptualizing and developing design concepts, graphics, and layouts.
- Designing and producing collateral in accordance with brand guidelines.
- Presenting ideas, concepts, and design solutions to various stakeholders and incorporating their feedback into the final design.
Requirements and Skills :
- Bachelor’s Degree in Design, Fine Arts or a related field
- Have prior experience of 6 months as a Graphic Designer as well as a strong portfolio of related projects
- Possess good knowledge of design tools such as Adobe InDesign, Illustrator, Dreamweaver, Photoshop
- Has strong attention to detail and a keen eye for aesthetics
- Has excellent communication skills and can clearly articulate ideas, designs, and suggestions
- Is a strong team player who can collaborate effectively with different stakeholders
What is in store for you?
- Opportunity to learn, grow and be a role model for young team members
- Market Competitive salary
- Opportunity to work with the Founding Team members
Location: Remote
Description: Microsoft C# XAML Developer who will design and build cutting edge user
experiences for our client’s consumer facing application. The Senior Software Developer will work
closely with product owners, UX designers, front-end, and back-end developers to help build the
next generation platform.
Qualifications
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• 5-8+ years of experience in an enterprise or consumer software development environment
• Strong knowledge of C# language and the .NET framework
• Solid understanding of object-oriented programming
• Expert level programming skills creating UWP or WPF applications using C#/XAML
• Experience with modern frameworks and design patterns, with a broader understanding of the
MVVM pattern
• Experience developing consumer facing user interfaces and supporting UI controls/components
• Ability to write clean, readable, maintainable code
• Possess excellent written and verbal communication skills
Responsibilities
• Architect, design & build modern user interface for consumers
• Collaborate with UI/UX teams to deliver high performing and easy to use applications
• Participate in code reviews with staff as necessary to ensure a high quality, performant product
• Develop a deep understanding of client goals and objectives, and articulate how your solutions
address their needs
• Unit testing/test-driven development
• Integration testing
• Deployment
• Maintenance
• Post-deployment production support and troubleshooting
Requirements
• C#, .Net Core, MVVM, Rest API, Dependency Injection.
• Azure DevOps, CI/CD, YAML setup for mobile applications preferred.
• Strong understanding of design patterns.
• Familiarity with Agile software development methodologies.
• Advanced knowledge of using Git source control system.
Education- BE, BTech , MCA , BCA and Relevant qualifications
REVOS is a smart micro-mobility platform that works with enterprises across the automotive shared mobility value chain to enable and accelerate their smart vehicle journeys. Founded in 2017, it aims to empower all 2 and 3 wheeler vehicles through AI-integrated IoT solutions that will make them smart, safe, connected. We are backed by investors like USV and Prime Venture.
Duties and Responsibilities :
- Automating various tasks in cloud operations, deployment, monitoring, and performance optimization for big data stack.
- Build, release, and configuration management of production systems.
- System troubleshooting and problem-solving across platform and application domains.
- Suggesting architecture improvements, recommending process improvements.
- Evaluate new technology options and vendor products.
- Function well in a fast-paced, rapidly-changing environment
- Communicate effectively with people at all levels of the organization
Qualifications and Required Skills:
- Overall 3+ years of experience in various software engineering roles.
- 3+ years of experience in building applications and tools in any tech stack, preferably deployed on cloud
- Recent 3 years’ experience must be on Serverless/cloud-native development in AWS (preferred)/Azure
- Expertise in any of the programming languages – (NodeJS or Python preferable)
- Must have hands-on experience in using AWS/Azure - SDK/APIs.
- Must have experience in deploying, releasing, and managing production systems
- MCA or a degree in engineering in Computer Science, IT, or Electronics stream