Customer Support executive

Industry: Leading Paint Industry

Job Type: Full-Time (On-Roll)

Work Location: Multiple Locations Across India

• States: Maharashtra, Gujarat, Karnataka, Andhra Pradesh, Telangana, Madhya Pradesh, Bihar, Odisha, Jharkhand, Uttar Pradesh, Delhi, Rajasthan, Himachal Pradesh, Punjab, Noida, Haryana, and West Bengal

Eligibility Criteria:

• Education: BTech / BE (Mechanical, Electrical, Civil) or any relevant degree
• Graduation Year: 2022, 2023, 2024 pass-outs only
• Experience: Freshers & experienced candidates welcome
• Mandatory Requirement: Candidate must own a two-wheeler with a valid driving license

Job Responsibilities:

✅ Sales Target Achievement: Meet and exceed sales targets for assigned locations.

✅ Business Development: Identify and explore new business opportunities to drive revenue growth.

✅ Channel & Influencer Engagement: Build and maintain strong relationships with distributors, contractors, and dealers.

✅ Customer Service: Provide excellent service by addressing client queries and ensuring customer satisfaction.

✅ Market & Competitor Analysis: Stay updated on market trends, competitor activities, and industry developments.

✅ Product Promotion & Network Expansion: Promote company products and expand the sales network in assigned areas.

✅ Commercial Transactions: Ensure smooth financial transactions with channel partners and clients.

Key Skills Required:

✔ Strong communication and negotiation skills

✔ Willingness to work in a field sales role

✔ Ability to build long-term customer relationships

✔ Self-motivated with a result-oriented approach

✔ Basic understanding of sales and marketing principles

Why Join Us?

🌟 Opportunity to work with a leading brand in the paint industry

🌟 Fast career growth with training & development support

🌟 Attractive incentives and performance-based rewards

🌟 Exposure to business development & client management

🌐 Visit our website: www.corporatestalwarts.com

• The candidate should have a minimum of three years of working experience. The candidate will be evaluated accordingly to their total work experience.

Expectation from the Candidate

• Deep understanding of ‘under the hood’ knowledge of Angular. i.e. in-depth knowledge of the Angular framework.

Skills and Qualifications

• Proficiency with TypeScript, and latest Angular version and HTML5
• Professional, precise communication skills
• Work experience writing Unit Tests using Jasmine and Karma
• Work experience in applying the best practices of Angular, Web Application development
• Extensive working knowledge of HTML5, CSS3, XML and JSON.
• Thorough understanding of Reactive Programming, RxJS framework, Databases, API,
• Implementing of Caching and RESTful services
• Applying a validation framework, performance tuning using Angular lazy loading concepts
• Working experience in an Agile team especially with SCRUM
• Good understanding of DevOps, CI/CD principles and practices to improve Software Quality & Efficiency

Following Skills will be an added advantage

• Work experience with JAVA (Spring Boot or Spring Cloud Services) or .NET backend
• Familiarity in working with Containers, Docker, Kubernetes, etc
• Service / API test – to test endpoints as thoroughly as possible
• End to End integration test system

Behavioral Skill

• Should be a quick learner with a problem-solving mindset
• Attention to detail and follow-through to achieve good quality
• Should have excellent written and verbal communication skills

We are looking for an upbeat Telemarketer to be responsible for contacting potential customers telephonically and informing them of our products and services. The Telemarketer will use a directory of contact numbers to phone individuals and read a scripted sales pitch to them.

To be successful as a Telemarketer you should have a positive attitude and excellent telephone etiquette. The ideal Telemarketer will remain calm and professional under pressure and always treat clients with respect.

Telemarketer Responsibilities:

• Contact potential clients telephonically.
• Read the prepared script when pitching the company's products and services.
• Provide any information that the client requests.

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

Responsibilities:

●       Studying, transforming, and converting data science prototypes

●       Deploying models to production

●       Training and retraining models as needed

●       Analyzing the ML algorithms that could be used to solve a given problem and ranking them by their respective scores

●       Analyzing the errors of the model and designing strategies to overcome them

●       Identifying differences in data distribution that could affect model performance in real-world situations

●       Performing statistical analysis and using results to improve models

●       Supervising the data acquisition process if more data is needed

●       Defining data augmentation pipelines

●       Defining the pre-processing or feature engineering to be done on a given dataset

●       To extend and enrich existing ML frameworks and libraries

●       Understanding when the findings can be applied to business decisions

●       Documenting machine learning processes

Basic requirements: 

●       4+ years of IT experience in which at least 2+ years of relevant experience primarily in converting data science prototypes and deploying models to production

●       Proficiency with Python and machine learning libraries such as scikit-learn, matplotlib, seaborn and pandas

●       Knowledge of Big Data frameworks like Hadoop, Spark, Pig, Hive, Flume, etc

●       Experience in working with ML frameworks like TensorFlow, Keras, OpenCV

●       Strong written and verbal communications

●       Excellent interpersonal and collaboration skills.

●       Expertise in visualizing and manipulating big datasets

●       Familiarity with Linux

●       Ability to select hardware to run an ML model with the required latency

●       Robust data modelling and data architecture skills.

●       Advanced degree in Computer Science/Math/Statistics or a related discipline.

●       Advanced Math and Statistics skills (linear algebra, calculus, Bayesian statistics, mean, median, variance, etc.)

Nice to have

●       Familiarity with Java, and R code writing.

●       Exploring and visualizing data to gain an understanding of it, then identifying differences in data distribution that could affect performance when deploying the model in the real world

●       Verifying data quality, and/or ensuring it via data cleaning

●       Supervising the data acquisition process if more data is needed

●       Finding available datasets online that could be used for training

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers.

• Designing the Mobile Application for our product offering
• Communicating effectively in a cross-functional product development team and present ideas and designs effectively.
• Identifying and correcting bottlenecks and fixing bugs
• Helping maintain code quality, organization, and automatization

What you need to have:

Technical Skills to work with http://asp.net/">ASP.NET Web Forms(2) & MVC(1), Win Forms, WCF/Web API, C#, JavaScript & JQuery, Stored Procedures (SQL Server/MySQL), HTML, CSS, IIS

1. Ability tounderstand requirements by reading Business Requirement Documents(BRD), Functional Requirement Documents(FSD)
2. Capability to visualize and document functional requirements into technical implementations using technical documentation and unit test cases
3. Ability to code technical implementations based approved technical designs
4. White box testing (unit test)
5. Ability to communicate regarding work related verbal and written
6. Other required soft skills to work in a team.
7. Ability to guide junior developers technically.