
- Should have excellent communication and English language skills (written and verbal) with good typing speed
- Process customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service always
- Grow and nurture customer relationships on every interaction that results in measurable Customer value
- Document necessary account information and offer custom solutions that benefit the customer
- Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balance customer interests with the interests of company
- Resolve all customer queries and follow established problem ticket recording procedures as appropriate
- Gather relevant information from customers as required and update it accurately to facilitate the decision process

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Shiprocket is a logistics platform which connects Indian eCommerce SMBs with logistics players to enable end-to-end solutions.
Our innovative data-backed platform drives logistics efficiency, helps reduce cost, increases sales throughput by reducing RTO and improves post order customer engagement and experience.
Our vision is to power all logistics for the direct commerce market in India including first mile, linehaul, last mile, warehousing, cross border and O2O.
Requirement:
We are looking for a Software Engineer who will develop, record and maintain cutting edge applications for Shiprocket Platform (Frontend)
Skills
- Well versed with writing Functional and Object Oriented Javascript.
- Solid understanding of MVC structure.
- Well versed with AngularJS and it’s best practices.
- Experienced with CSS precompilers (SASS, SCSS, LESS).
- Understands the importance of writing unit test cases.
- Prior experience working with task runners/ bundlers (Gulp, Grunt, Webpack, Rollup, Browserify)
- Strong command of Web standards, cross-browser compatibility & browser performance.
- Experience with Git and Github.
- Active contributions to github & stackoverflow a plus.
- Knowledge of Laravel is a plus
Responsibilities:
-
Plans site design by clarifying goals; designing functionality.
-
Collaborate with the Product Team to develop fully responsive web application.
-
Cooperate with the backend developer in the process of building RESTful APIs.
-
Excellent understanding of JavaScript standards and ability to produce front-end code independently.
-
Work on Bug-fixes and improving web app performance
business.
Understanding in-depth knowledge to make suitable recommendations based on
customers' needs and preferences.
Continually meeting or exceeding daily and monthly targets with respect to call
volume and sales
Accurately recording details of customers’ purchase orders.
Processing all customer purchases accordingly.
Generating promising leads to pursue.
Managing customer accounts by ensuring that existing customers remain satisfied
with the company's services
Technical Architect - Drupal
Location: Remote
Experience Range: 8+ Years
Responsibilities:
Srijan’s team of enterprise Drupalists are helping our customers build cutting-edge web experiences, migrate to Drupal, tune and improve their Drupal implementations, and advise on all things Drupal and web architecture. With the rapid adoption of Drupal as a web platform, and with our growing number of technical development projects supporting our clients and partners, our Technical Architects are in high demand. They consult remotely or travel on-site periodically to work with some of the most talented technologists and some of the hottest web properties on leading-edge web development projects. Engagements vary by customer and can include anything from custom coding and mentoring of partner and client teams to application design and ongoing guidance on architecture through development and application launch.
Requirements:
- Prior experience building, leading and architecting Drupal
- Knowledge of Drupal 8, 9 is a
- Knowledge of at least 1-2 non php
- Perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems
- Ability to guide technical discussions with both technical and non-technical audiences
- Ability to negotiate mutually agreeable outcomes with clients, partners, and Srijan stakeholders.
- Ability to perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems
- Experience defining and scope a technical solution for large scale Drupal projects
- Experience working in a consulting or agency environment with direct interaction with enterprise-level clients
- Excellent ability to partner with both internal and external
- Strong leadership and presentation
- Passion for the web, open-source
- Deep experience architecting web
- Understanding of HTTP Layers
- Understanding of API Modeling
- Understanding the caching layers
- Understanding of Microservice
- Understanding of the Event bus
- PHP, Drupal, MySQL, SQL administration, and optimization, and Unix/Linux or Windows
- 5+ years relevant experience developing Drupal
- Must be a self-starter that thrives in a fast-paced work
- Knowledge of or experience with other CMS technologies and/or open-source technology is a
- Long-time Drupalists, that are active contributors, are well rewarded, but we’ll also help great developers and consultants become one
- Experience providing technical support or consulting strongly
- Strong problem-solving abilities, initiative, and the ability to thrive under
- Excellent interpersonal and English communication
- Bachelor's or Master's degree in Computer Science or related discipline preferred
- Understanding of Virtualisation and
- Well versed with Build, Bake and Run process of CI/CD
- Understanding of Debugging, Performance optimization and CI/Cd
- Should have a pulse of the latest technology
Key responsibilities:
1. Reach out to existing and potential learners to present our service offering (100-150 calls on a daily basis with at least 60 connect)
2. Create and apply an effective sales strategy
3. Drive sustainable financial growth through boosting sales and forging strong relationships with clients
4. Utilize their skills to generate high-quality leads, build a strong relationship with customers, and close deals
5. Exceed targets for new sales, referrals, or renewals in an individual contributor role
6. Respond quickly to assigned leads (no cold calling targets)
7. Work on achieving enrollment targets (end to end sales)
8. Counsel parents for the child's future
Probation:
Salary during probation: 20,000 INR /month
Annual CTC: 3 - 7 LPA
Annual CTC breakup:
1. Fixed component: 80%
2. Variable component: 20% ( Unlimited upside)
1. Graduation is mandatory (in any field)
2. Working knowledge of spreadsheets (Excel, Google Sheets) and PowerPoint
3. Only candidates who can join in a week can apply
4. Mandatory Language Fluency: English
5. Should have a laptop/wifi - sim card and data plans will be reimbursed (laptop and mobile device will not be provided)
6. Proven B2C sales track record of exceeding targets (ed-tech preferred, not mandatory)
7. Willingness to be measured by weekly and monthly metrics
8. Fluency in English
9. Ability to deliver in a high-pressure environment
Additional Information
1. Working days: 6 working days with 1 day-off which may be during the week
2. Variable Compensation: Industry highest variable model. There is no cap (we are early stage, there is no restriction on what you can earn).
Netzila Technologies Hiring for Website Developer on urgent basis.
JOB DESCRIPTION
- Must have a solid technical background with understanding and/or hands-on experience in web technologies.
- Key Skills: HTML/CSS ,jQuery, PHP, MySQL, AJAX, jQuery, and also PHP Frameworks like Laravel .
- Also having knowledge of CMS like WordPress , Shopify.
EXPERIENCE REQUIRED: 2yrs to 3-yrs.
Primary responsibilities:
- Architect, Design and Build high performance Search systems for personalization, optimization, and targeting
- Designing systems with Solr, Akka, Cassandra, Kafka
- Algorithmic development with primary focus Machine Learning
- Working with rapid and innovative development methodologies like: Kanban, Continuous Integration and Daily deployments
- Participation in design and code reviews and recommend improvements
- Unit testing with JUnit, Performance testing and tuning
- Coordination with internal and external teams
- Mentoring junior engineers
- Participate in Product roadmap and Prioritization discussions and decisions
- Evangelize the solution with Professional services and Customer Success teams
Minimum requirements:
- Tech/M.Tech in computer Engineering or related fields or MCA
- At least 10-14 years of software development experience
- Expert in Java, Scala or any other object oriented language
- Proficient in SQL concepts (HiveQL or Postgres a plus)
- Additional language skills for scripting and rapid application development
Desired skills and experience:
- Working with large data sets in the PBs
- Familiarity with UNIX (systems skills a plus)
- Working experience in Solr, Cassandra, and Kafka
- Working in a distributed environment and has dealt with challenges around scaling and performance
- Working with distributed teams across multiple locations
We’re a small team looking for passionate, execution-focused, self-starters to help us build the next generation eCommerce platform and equal the playing field for all. Our success depends on building teams who can challenge each other's assumptions with fresh perspectives. To that end, we don’t just accept differences – we celebrate them. If that sounds exciting to you, let’s talk!
We are expanding our Engineering team to India and building a stellar and diverse team composed of owners. We are looking for a backend engineer with a demonstrated track record of developing and maintaining production services, innovative thinking, and technical excellence. As a backend engineer, you will be responsible for building out the service layer that powers our frontend applications. You should have a solid understanding of software development lifecycle and software design principles. This is a great opportunity if you are looking for a huge impact at a small start-up with immense growth potential.
What you will do?
Create technical plans of projects assigned to you.
Come up with well-structured solutions to ambiguous problems and implement them.
Ship high-quality, well-tested, secure, and maintainable backend code.
Provide technical direction on our various products and upcoming projects.
Champion reliability and quality by using best practices in software engineering and modular design.
Ensure all components are scalable, maintainable, and have in-built metrics instrumentation and monitoring
Deliver an exceptional user experience to our customers. Put the customer first and have quality in mind.
Own the full release cycle from development to deployment.
What you will need?
3+ Years of experience as a software engineer working on backend applications.
Advanced knowledge of Python (preferably, the Django framework) and relational databases.
Experience with agile, test-driven development, continuous integration, and automated testing.
Experience with building, modifying, and extending API endpoints (REST or GraphQL) for data retrieval and persistence.
Experience with the full software development life cycle, including requirements collection, design, implementation, testing, and operational support.
Excellent verbal and written communication, teamwork, decision making and influencing skills.
Experience with scrum or other agile software development methodology.
Hustle. Thrives in an evolving, fast-paced, ambiguous work environment.
Bonus if you have
Experience working in the eCommerce domain.
Experience with AWS technologies like Elastic Beanstalk, Amplify, etc.









