Customer Support executive

A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction. 

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or in-person.

- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.

- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.

- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.

- Collaborate with IT teams to implement new technologies and improve existing systems.

- Provide training and support to users on new software applications and tools.

- Assist in the setup and deployment of new workstations and peripherals.

- Monitor and maintain system performance, applying updates and patches as necessary.

- Document technical procedures and solutions for future reference.

Qualifications:

- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.

- Proven experience in a desktop support role or similar technical support position.

- Strong knowledge of Windows and macOS operating systems, as well as common software applications.

- Familiarity with networking concepts and troubleshooting techniques.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication skills, both verbal and written, with a customer-focused attitude.

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.

Job Details

- Job Title: Legal Manager / Lead

- Industry: Healthcare

- Experience Required: 5-10 years

- Working Days: 5 days/week

- Function: Legal

- Job Location: Hyderabad

- CTC Range: Best in Industry

Required Skills: Negotiation & Commercial Acumen

Criteria:

• Education Qualification required is LLB or LLM from a recognized university.
• Candidate should have 5 to 10 years of relevant legal experience
• Strong hands-on experience in drafting, reviewing, and negotiating commercial contracts (MSAs, SoWs, NDAs, vendor and customer agreements)
• Proven ability to independently lead contract negotiations with enterprise clients
• Deep understanding of liability, indemnity, SLAs, data protection, and contractual risk allocation
• Strong stakeholder management and Business Communication skills
• Ability to work closely with Finance, Sales, HR, and Leadership teams as a legal advisor
• Experience in managing contract repositories and documentation processes

Description

Role Overview:

Company is looking for a hands-on Legal Manager / Legal Lead to own end-to-end customer, vendor, and compliance agreements, and act as a trusted legal and risk partner to the Finance, Business, and Leadership teams. 

The role requires strong ownership of commercial negotiations, contractual risk, and compliance, with the ability to balance business growth and financial risk in a fast-scaling environment. 

Success Metrics (KPIs) 

• Contract turnaround time (TAT) for customer and vendor agreements 
• Quality and consistency of liability, indemnity, and risk clauses 
• Accuracy and completeness of contract documentation and repositories 
• Stakeholder feedback from Finance, Sales, and Leadership 
• Implementation of scalable contracting and compliance processes 

Key Responsibilities 

• Draft, review, negotiate, and manage customer contracts (MSAs, SoWs, amendments, renewals) 
• Lead commercial and legal negotiations with enterprise customers 
• Own liability, indemnity, data protection, SLAs, and risk clauses 
• Draft and manage vendor, partner, and service agreements, including NDAs 
• Ensure compliance with contractual and regulatory requirements 
• Conduct legal and financial risk assessments for deals and partnerships 
• Act as a legal advisor to Finance, Sales, HR, Operations, and Leadership 
• Establish and improve contracting, documentation, and compliance processes 
• Maintain contract repositories, approvals, and obligation tracking 
• Support audits and finance-led governance reviews 

Key Skills & Competencies 

• Strong experience in commercial, customer, and vendor contracts 
• Deep understanding of liability, risk allocation, and compliance frameworks 
• Proven ability to independently lead negotiations 
• Strong business and financial risk judgment 
• Clear communication and stakeholder management skills 

Who Will Do Well in This Role 

• Comfortable operating in a founder-led, fast-growing organization 
• Able to balance business growth with legal and financial risk 
• Takes ownership and works independently 
• Interested in building scalable legal and compliance foundations 

·      Problem-Solving Skills, should be able to convert Idea on Paper to Code

·      Bachelor’s degree in computer science or related field, or equivalent professional experience.

·      0 - 4 years of database experience (Oracle SQL, PL/SQL)

·      Proficiency in Oracle, with Hands-on experience in database design

·      Creation & implementation of data models.

·      Strong experience with Oracle functions, procedures, triggers, packages.

·      Willing to learn, grasp & quickly adapt needed cutting-edge tools & technologies in shorter timeframe.

·      Should be able to write basic Procedures & Functions.

JD-

• Experience in C# ASP.NET + MVC + Entity Framework development

• Experience in JavaScript and jQuery

• Experience in Web Services and third party API Integrations

• Experience in SQL Server databases

Responsibilities

• Design, code, test, and manage various applications

• Collaborate with the engineering team and product team

• Follow outlined standards of quality related to code and systems

• Deploy tested code to the production environment

PPC Specialist:

Job Responsibilities:

• Perform daily account management on Google Ads, FB ads, Taboola or other search platforms for a variety of projects.

• Provide recommendations and execute strategies for Campaign Structuring, Targeting, Creatives, and other facets of paid search in accordance with goals for Google channels

• Generate weekly and monthly client reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives.

• Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals.

• Communication to team and management on project development, timelines, and results.

• Work with leadership to explain and modify strategic plans

• Understand and stay current on industry trends, competitive landscape and internal product development efforts

Skills:

• Should be a tech graduate/MBA with experience in Search Engine Marketing (SEM) and Paid Search (PPC)

Preferably someone with 3-7 years of PPC/ SEM experience

• Are passionate about Search and internet marketing

• Have an outstanding ability to think creatively, and identify and resolve problems

• Have excellent communication and interpersonal skills, with the ability to be personable yet persistent Have the ability to learn new industries and new business types quickly and can apply this knowledge to internet marketing initiatives and achieving client goals

• Have high levels of integrity, autonomy, and self-motivation

Should have handled monthly campaigns of 10lacs and above

• Have excellent analytical, organizational, project management skills including demonstrated ability to think end-to-end, and manage multiple projects simultaneously AdWords / Facebook certification is a plus.

And if you’re excited about:

• Being a part of the company doing something really amazing & redefining stuff.

• Making a splash in a the exciting Real estate industry, Learning & Growing far beyond your current horizon •

Competitive Compensation with the usual benefits

• A place full of like-minded & smart folks

• A start-up culture that you’d cherish forever in your work life Then, we would love to have a chat with you

Designation : IOS Developer

Location : HSR, Bangalore

About the Company

Making impact driven by Data. 

Vumonic Datalabs is a data-driven startup providing business insights to e-commerce & e-tail companies to help them make data-driven decisions to scale up their business and understand their competition better. As one of the EU's fastest growing (and coolest) data companies, we believe in revolutionizing the way businesses make their most important business decisions by providing first-hand transaction based insights in real-time.. 

About the Role

We are looking to hire an iOS Developer to design and build functional applications compatible with a range of iOS devices. Your primary focus will be developing high-end iOS applications with a commitment to delivering sophisticated design, creation of quality products and collaborating with the design team for new features,  identifying and fixing application bottlenecks, maintaining the core code, and updating applications published on the App Store.

 If you have a strong working knowledge of iOS Frameworks and IMAP Protocol, are hungry to learn, compassionate about your work and are familiar with the mentioned technical skills, we’d love to speak with you.

What you’ll do

• Design, build, upgrade and boost email client applications to create an exceptional user experience
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Help maintain code quality, organization, and automatization of application
• Translate application storyboards and use cases into functional applications
• Identify bottlenecks and devise elegant solutions to improve the scope of functionality of the application

• Ensuring quality and performance as per expected specifications.
  

  
  What you need to have

  TECHNICAL SKILLS

  • Extensive experience with iOS Frameworks and understanding of Apple’s design principles and interface guidelines.
  • Deep understanding of native iOS languages & technologies such as Swift, Xcode, UIKit etc.
  • Proficient at coding, client communication and product development.
  • 2 or more years of working experience as an iOS Developer.
  • More than 1 year of working experience with communication-based applications

   

  You are

  
  
  • Excited to learn, are a hustler and “Do-er”
  • Passionate about building products that create impact.
  • Updated with the latest technological developments & enjoy upskilling yourself with market trends.
  • Keen on benchmarking and optimizing deliverables by taking ownership. 
  • Willing to experiment with novel ideas, take calculated risks & work efficiently
  • Driven to achieve objectives by collaborating proactively with team members
  • Someone with a problem-solving attitude, ability to handle multiple tasks while meeting expected deadlines and exceptional communication skills
  • Interested to work as part of a supportive, highly motivated and fun team.

• Own the delivery of multiple features of the product end to end while hands-on in development as well
• Advocate best development practices such as continuous integration/continuous delivery, automation (testing and infrastructure) and code modularity, extensibility, quality
• Adopt security- first approach in the product development and ensure automated and manual security checks in place across the delivery pipeline
• Lead by example and mentor other developers in the team both technically and professionally
• Support other Senior Product Engineers and contribute to their growth professionally
• Work with  tech leads and the team to ensure shared technology vision and develop state of the art design and architecture for any product development
• Work with other functions such as testing, analysis, infra management, support to ensure faster delivery of products
• Ensure timely and accurate communication with broader team in order to share understanding of product functionality, features, and technology vision
• Look out for technology trends across the industry and apply relevant developments to the products
• Work with the decentralised application business owners to ensure their vision is realised through efficient technology and delivery timelines
• Work in a dynamic, collaborative, transparent, non-hierarchical, and ego-free culture where your talent is valued over a role title 
• Develop personally and professional outside of the confinement of a traditional career path by focusing on what you’re passionate about rather than a predetermined one-size-fits-all plan 

• Must have extensive hands on experiencing designing and building mobile applications on Android
• Must have excellent programming, debugging and scripting skills with a solid understanding of Object-Oriented Design principles
• Must have ability to learn/iterate quickly in a rapidly changing technical stack with nascent codebase and developer tools
• Must possess a passion for delivery-focused development, and overcoming challenges through teamwork and self-motivation
• Ability to work in a variety of client settings and in a team-oriented, collaborative environment 
• Ability to communicate technical vision and direction of the product and make significant impacts to technology and design choices

• Architectural design while leading and inspiring software development teams 
• Leading development of large, custom-built object-oriented applications 
• Continuous integration tools and test automation
• Managing systems in production and understands release process, monitoring, and debugging
• Working and developing in agile environment working with XP/Scrum development practices

• Expertise in end to end Android development and release management
• Proficiency in at least two of the following: Java,  NodeJS, Go, JavaScript, Python programming stacks, and passion for software engineering and craftsman-like coding prowess 
• Knowledge of software practices like refactoring, clean code, domain driven design, Encapsulation etc 
• Hands on experience managing databases like MongoDB, Cassandra, Redis
• Exposure to event driven systems and event streaming engines like Kafka
• Good knowledge of DevOps tooling like docker, kubernetes, ansible/chef, AWS.
• Solid OO skills, including strong design patterns knowledge and enterprise integration