
- Should have excellent communication and English language skills (written and verbal) with good typing speed
- Process customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service always
- Grow and nurture customer relationships on every interaction that results in measurable Customer value
- Document necessary account information and offer custom solutions that benefit the customer
- Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balance customer interests with the interests of company
- Resolve all customer queries and follow established problem ticket recording procedures as appropriate
- Gather relevant information from customers as required and update it accurately to facilitate the decision process

Similar jobs

Experience: Minimum 5 years in blockchain development
Blockchain Networks: Hyperledger Fabric, Stellar, Solana
Key Skills:
Proficiency in Golang with a minimum of 4 years of experience
Strong understanding of cryptography, resource optimization, and data clustering
Hands-on experience with NoSQL databases (CouchDB, Cassandra, or DynamoDB preferred)
Familiarity with CI/CD tools and processes (Docker, Kubernetes, Jenkins, GIT)
Project Knowledge:
Crypto Exchange platforms
Smart Contract Development
Tokenization and NFT projects
Key Responsibilities:
Design and develop blockchain-based solutions aligned with business needs
Develop and optimize smart contracts and decentralized applications
Collaborate with cross-functional teams to deliver high-quality solutions
Implement and ensure security best practices across blockchain solutions
Analyze and enhance blockchain network performance.

Front-End Developer (React.js) – Mumbai | Immediate Joiners
Location: Mumbai
Experience: 2+ Years
Job Type: Full-Time
Notice Period: Immediate Joiners Only
About the Role
We are hiring a Front-End Developer to join our product engineering team. The ideal candidate has experience working in product-based companies and has contributed to at least one end-to-end e-commerce platform project.
Key Responsibilities
- Develop and maintain responsive UIs using React.js
- Convert UI/UX designs into reusable front-end components
- Optimize components for performance and cross-browser compatibility
- Integrate front-end with backend RESTful APIs
- Collaborate with product, design, QA, and backend teams
- Participate in code reviews, agile ceremonies, and testing
Required Skills
- Strong in JavaScript (ES6+), React.js, HTML5, CSS3
- Experience with Redux/Zustand for state management
- Knowledge of REST APIs, responsive design, and Git
- Familiarity with debugging and front-end performance optimization
Nature of Experience: exposure to any of the sections in production i.e. Core Coil Assembly,
Separate Phase Assembly, Winding, VPD Ovening, Tanking
Responsibilities:
Completion of shop floor loading & monitor closely productivity of workers.
Ensure completion of daily production targets adhering to defined standards of cost, quality
and time
Attend productivity meetings to discuss the discrepancies in the planned vs actual plan.
Preparation of productivity reports based on throughput & timeliness for presenting the same
in productivity meetings.
Undertake Production Planning and Control activities ensuring adherence to production
targets in terms of cost, quality, throughput & timeliness Coordinate with the technical
design (electrical and mechanical) function for a design review before the start of every work
order and for clarifications on design parameters during production
Ensure material requisitions are raised on time to obtain the material from the stores team
Ensure the adherence of the workers to the shift schedule.
Drive discipline on the shop floor and maintain healthy industrial relations in coordination
with the HR function
Drive a culture of continuous improvement in section of the production process
Ensure appropriate training is been given to the winding team by conducting various training
sessions.
Ensure all the documentation & statutory compliances are fulfilled in timely manner to
facilitate completion of all the audits.
Identify production bottlenecks and ensure elimination of the same in coordination with the
engineering function
Drive cost savings through cost effective utilization of resources, process improvements and
reduction in operational expenses / overheads
Ensure all production related documentations / records are maintained and updated through
SAP
Ensure compliance to SOP’s ,process flows and production protocol to ensure minimum
deviation from specifications
What will I be doing?
- Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos and other project related meetings
- Defining resource requirements and managing resource availability & allocation both internal and third party
- Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
- Managing delivery of the project according to this plan.
- Tracking projects and providing regular reports on project status to project team and key stakeholders.
- Managing and adjusting for any changes in project scope, schedule and / or budget.
- Identifying and mitigating potential risks.
- Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction
- Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of the project. Prepare reports for upper management regarding status of project
- Should be well versed with project management domains: Initiating, planning, executing, controlling and closing
What skill do I need?
- Experience in IT industry with 3+ years of proven delivery managing increasingly complex projects
- Proficient in Agile methodology with an ability to adapt quickly to changing technology requirements
- Document the development process, architecture, and standard components.
- Experience as a PHP/Node/Java developer or other technologies to lead a team of PHP programmers Workflow Management, design and implementation in all its stages
- Remove team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
- Leadership competencies for team building, client relations, Negotiation, decision making, problem solving and conflict management
- Proven organizational skills; ability to multi-task and work on several assignments concurrently but still be detail oriented
Required Qualification :
- Bachelor's degree in business or related field of study.
- Three years of experience in a related IT field
- Exceptional verbal, written, and presentation skills
- Ability to work effectively both independently and as part of a team.
- Experience using computers for a variety of tasks.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Knowledge of file management, transcription, and other administrative procedures
- Ability to work on tight deadlines.
- Hands Knowledge of utilities such as MS Teams, Zoom, Slack
- Analytical and problem-solving skills • Self-motivator and should be able to work in a team.
- Ability to work in a fast-paced, self-directed environment under deadline pressures
- Ability to manage own workload independently, multi-task and prioritize effectively
- Detail oriented and proactive
- Excellent time management skills, plan, prioritize, and manage development tasks for on-time delivery with quality as primary criteria. Requirements
1.Proven experience as a PPC Ads Specialist or similar role with a successful track record of managing and optimizing PPC campaigns.
2.In-depth knowledge & work experience of PPC platforms such as Google Ads, Bing Ads, and social media advertising platforms (Facebook, Instagram etc.)
3.Experience in Paid Search (PPC) / Create and manage Payper Click (PPC) campaigns.
4.Sound knowledge of keyword research tools, analytics platforms, and bid management systems.
5.Strong communication and collaboration skills.
6.Ability to work in a fast-paced, results-driven environment.
6.Certifications in Google Ads and other relevant platforms will be a plus.


Job Description:
1.Design mobile application interface design, navigation, and presentation along with developing
custom controls as required by the application.
2. Understand product development road map and execute rapidly to build mobile applications with
high quality.
3. Utilize native APIs to enable maps, in-app SMS and email features
4. Develop applications that controls handset resources
5. Able to lead and mentor team members
6. Troubleshoot to solve customer problems with help of Catalytic/firebase among other tools.
7. Deployment / Release understanding
8. Unit Testing
9. Good to have exposure to Kotlin, flutter, react native
10. Implement Deep Links and Notification Libraries
11. Understanding of battery/ram/network and other system resource saving strategies
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Manpower Planning
- Sourcing as per profile requirements
- Conducting Interviews
- Creating assessment mechanisms
- Joining and onboarding of employees
- Creating the induction module
- Streamlining exit process and formalities
- Maintaining employee data
- Remaining updated with current trends, policies and benefits
- Effectively introducing and executing policies and processes
- Creating the engagement calendar
- Organizing employee engagement programs independently
- Rolling out initiatives to strengthen core values
- Grievances handling and Employee counselling
- Handling queries around compensation and benefits
- Ensuring timely updation of HRMS Software for attendance for the smooth and timely running of payroll
- Creating job descriptions
- Creating a performance review mechanism
- Staying updated with new tools and ideologies related to performance
Desired Candidate Profile
What you need to have:
- Masters in HR
- Min 4 years of experience
- Analytical skills understanding of HR metrics
- Keeps updated with latest trends and market knowledge
- Ability to work under pressure
- Knowledge of various labor laws like PF, ESIC, PT, Minimum wages Act, Bonus Act , Maternity Benefit Act, Delhi Shops and Establishments Act etc .



- Build the front-end of applications through appealing visual design
- Good understanding of REACT application, Native Android, System architecture, and workflows
- Experience with function and class components, hooks and material UI, CSS, styled-components preferred
- Understanding of RESTful APIS, HTML/CSS, ES6 (variables and scoping, array methods), GIT, popular frontend development tools, CI/CD tools, DevOps
- Understanding in JavaScript, object model, DOM manipulation and event handlers, DataStructures, Algorithms, JSX
- Must have knowledge in Script frameworks ReactJS, Redux, jQuery and Android Language: Typescript/ JavaScript/ JAVA / XML
- Build reusable code and libraries for future use
- Good problem-solving, Open-minded team player, troubleshooting skills

You will be responsible for architecting and building applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.
Responsibilities:
Leverage native APIs for deep integrations with both platforms.
Diagnose and fix bugs and performance bottlenecks for performance that feels native.
Maintain code and write automated tests to ensure the product is of the highest quality.
Transition existing React web apps to React Native.
Skills:
Firm grasp of the JavaScript (TypeScript would be a plus)
Knowledge of functional or object-oriented programming
Ability to write well-documented, clean Javascript code
Familiarity with native build tools, like XCode, Android Studio
Understanding of REST APIs, the document request model, and offline storage
Experience with automated testing suites
Send across:
Your LinkedIn profile
Your Github profile
Links to projects you have built
Responsibilities:
- Develop backend systems for our first product
- Build reliable, secure and performant backend systems
- Drive test coverage and continuous delivery automation within the team
- Mentor and provide feedback to teammates
Requirements:
- 5+ years of software development experience
- Strong computer science fundamentals
- Deep and wide knowledge of Java ecosystem
- Can write code that is readable, maintainable, secure and performant
- Know the importance of tests and how to approach writing different types of tests
- Good intuition for REST API design
- Deep understanding of relational databases, transactions, entity-relationship modeling
- Comfortable writing highly concurrent systems
- Experienced in using profilers, tuning garbage collection, optimizing SQL queries
Bonus:
- Understanding of domain-driven design concepts like ubiquitous language, bounded contexts, aggregates and domain events
- Know how to use test driven development as a design tool
- Good intuition for the principles underlying object-orientation, particularly encapsulation
- Understand the importance of immutability and of reducing the state-space of objects
- Know how to refactor large codebases safely
- Seek to identify key underlying ideas and use those as building blocks before reaching for shiny new tools

