Cutshort logo
Leading Gaming Company logo
Customer Support executive
Leading Gaming Company
Customer Support executive
Leading Gaming Company's logo

Customer Support executive

at Leading Gaming Company

Agency job
via Unnati
2 - 6 yrs
₹2L - ₹4L / yr
Delhi, Delhi, Gurugram, Noida
Skills
Email Marketing
Cold calling
chat
Deliver extraordinary customer services by responding to customer concerns regarding customer accounts



- Should have excellent communication and English language skills (written and verbal) with good typing speed



- Process customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat



- Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service always



- Grow and nurture customer relationships on every interaction that results in measurable Customer value



- Document necessary account information and offer custom solutions that benefit the customer



- Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality



- Balance customer interests with the interests of company



- Resolve all customer queries and follow established problem ticket recording procedures as appropriate



- Gather relevant information from customers as required and update it accurately to facilitate the decision process
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Dev Aurum, Prahladnagar, Ahmedabad , Gujarat
0 - 2 yrs
₹1L - ₹3L / yr
Marketing
Sales

 Fresher Most Welcome (Education Background – Marketing only)

 Must have Good Knowledge with Marketing

 Must have Knowledge with Product Sales

 Experience with Product Sales or Marketing (Plus Point)

Read more
Plumhq
at Plumhq
3 recruiters
Shimran Gupta
Posted by Shimran Gupta
Bengaluru (Bangalore)
4 - 8 yrs
₹20L - ₹40L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconHTML/CSS

About Plum

 

We are making health insurance - simple, accessible and affordable. Hundreds of businesses of all sizes from startups to large corporates trust Plum for their employee's health protection.

 

Healthcare in India is seeing a phenomenal shift. Healthcare cost is seeing an inflation that is three times the general inflation. Treatments of diseases including Covid-19 can wipe out entire household savings. Majority of Indians won't be able to afford a health insurance on their own. As many as 600mn Indians would depend on employer-sponsored insurance.

 

Enter Plum. Plum is re-imagining the health insurance stack, and accelerating the penetration of health insurance in India to 100%. Plum has forged new underwriting and fraud detection algorithms to enable companies as small as 2 to benefit from a group insurance. The platform enables realtime insurance design & pricing to enable companies to buy insurance in 3-clicks. And offers employees a hassle-free claims experience through an integrated digital process.

 

Plum is backed by leading global investors including Tiger Global, Sequoia Capital, Tanglin Ventures and Incubate Fund (read more https://www.plumhq.com/blog/plum-series-a-funding">here)

 

About the role

 

Having found exceptional product/market fit, we’re in the midst of transitioning from 'start-up' to ‘scale-up’, and looking for a full stack engineer to help us scale Plum.

 

You will have a direct impact on the customer experience through the design and implementation of new features and functionalities in our product. You'll work as part of a small but rapidly growing high-energy team delivering incredible, creative improvements to our product. You'll be in charge of reviewing the implementation of applications following code standards and style guides.


Roles and Responsibilities:

  • Spec, build, test, and deliver new features while improving the performance and quality of the product.
  • Run test-harness to guarantee the structure, integrity, and design of the application.
  • Solve complex CSS, HTML, and User Interface compatibility issues across browsers.
  • Optimize JavaScript implementations to ensure that code remains performant.
  • Implement front-end development workflows: build systems, dependency management, quality checkers (linting), etc.
  • Push things over the line, ship awesome features, and delight customers.

Experience and Qualifications:

  • 4+ years of hands-on experience building web applications with Nodejs, React.
  • Comfortable with Responsive Web Design and Development and weave out beautiful code in React.
  • Strong product and design sensibilities and has an obsessive attention to detail.
  • Write testable, maintainable code that's easy to understand.
  • Understand complex problems and break them down into smaller tasks.
  • Strong sense of ownership and integrity demonstrated through clear communication and collaboration.
Read more
EbixCash
Gourang Parmar
Posted by Gourang Parmar
Mumbai
0 - 3 yrs
₹2L - ₹4L / yr
Customer Service
Customer Support

Job responsibilities of the candidate include

  • Politely speaking with customers and understanding their queries.
  • Documenting customer queries in system.
  • Responding to customer queries based on SOP.
  • Min 12th passed

 

Read more
B2B2C Loyalty Platform of one of India's Largest retailer
B2B2C Loyalty Platform of one of India's Largest retailer
Agency job
via Merito by Gaurav Bhosle
Bengaluru (Bangalore)
8 - 13 yrs
₹80L - ₹99L / yr
Technical Architecture
Solution architecture
Information architecture
Java Architecture for XML Binding (JAXBJava Architecture for XML Binding...
Enterprise architecture
+8 more

Hello

Job Description

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech
 
It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.
 
The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem
 
Role description:
 
We are looking for a competent CTO (Chief Technology Officer) who will be our first technology go-to expert and play an integral role in setting the company’s strategic direction, development, and future growth. In this position, you will oversee our overall technology development and technology utilization plan to manage all information technology resources of our company.
 
Key Responsibilities
 
● CTO will be leading, building, and operating exciting products with a passionate team.
 
● We are looking for someone who has developed and deployed software with a strong focus on end-user experience. We are seeking someone with a proven track record of shipping web scalable products.
 
● The ideal candidate will have a track record of building and delivering cloud solutions with delightful consumer experiences, combined with ease of implementation/reliability.
 
● Experience with massively scalable distributed compute product architectures.
 
● Experience with micro services-oriented architectures, Experience with scaling Big Data infrastructure.
 
● Experience delivering platform technology and creating an ecosystem of applications and services across multiple verticals and solution offerings
 
● Experience successfully scaling technology infrastructure to support rapid customer /data
 
growth.
 
● Experience with fast-paced, rapidly-iterating, design-forward, product-focused companies.
 
● "Roll-up-your-sleeves" entrepreneurial, start-up attitude, team player with record of leading and mentoring employees
 
 
Why is this a great opportunity for the right candidate
 
● Experienced founding team
 
● Backed by India’s biggest retailer which gives an edge over working with different D2C and traditional brands ecosystem which is necessary to win in this market
 
● The existing app customer base of 20Mn registered and 4Mn MAU + which gives us ahead
 
start and starting customer base
 
● Right to win - The founding team knows the business & its secrets inside out. We are
 
starting with a significant head start and a precise plan of action
 
● Barriers to entry - This is a specialized play with natural barriers to entry, allowing for
 
significant value creation for all equity holders
 
● Exposure to all aspects of company building - exposure to investors, fund-raising, decision
 
making, building the team & culture
 
● All of the above perks of joining a high potential company very early, along with a
 
competitive market salary.
 
Founders Profile
 
One of the co-founders is a graduate of IIT Bombay. In his last few roles, he was a product and business head at leading fintech startups ZestMoney, MoneyTap - Freo and Paytm- He thinks about Product, Business Models and Company Building, here
 
Another co-founder is a graduate of Bombay He spent his first 5 years at EverStone, across Singapore & India to manage 10-15 PE businesses. He has done various large scale growth initiatives in the retail business. He thinks about Product, Data and Tech here.
 
Let’s Chat!
 
We are now building our leadership team and would love to chat with you This is a great time to join the rocketship and participate in the upside -
 
● You will have super interesting & challenging problems to solve
 
● In a super fast-paced environment that will challenge you
 
● With enough resources to play offense
 
● You will be building industry-first product
 
● You will be the core founding team member

Requirements

Candidate Experience: Desired skills
 
● He/she should have prior work experience of 6-12 years on large-scale SaaS/Mobile app products and can rapidly familiarize yourself with complex products
 
● Strong track record of being able to develop and set release plans, track deadlines, deliverables, resource allocations, issues/risks and create mitigation strategies as needed to deliver a quality product on time
 
● Strong technical and architecture skills in wide areas of platform engineering with proven ability to dive deep in any area as needed.
 
 
● Extensive experience with eCommerce platforms, cloud systems, payment solutions, digital marketing technology, automation, and multi-device development is required; AWS experience is a strong plus
 
● Experience managing small teams and remote teams is a strong plus
 
● Competent in driving a culture of continuous learning to improve technology and remove roadblocks that hold the team back.
 

Benefits

Attractive fixed salary + ESOPs
Read more
Bengaluru (Bangalore)
3 - 7 yrs
₹6L - ₹12L / yr
skill iconGo Programming (Golang)
skill iconJava
skill iconPython
skill iconRuby
skill iconRuby on Rails (ROR)
Must Have Skill

3+ years of hands-on experience in Go Lang & its design patterns
Worked in telecom domain
Good understanding of events & handler
Strong understanding & hands on experience in concurrency, go routines & channels
Strong understanding & hands on experience in Spring frameworks and their modules
Integration experience with REST or SOAP APIs
Strong hands-on experience in webservices and API

Good to have:
Docker & Kubernetes
Python development knowledge
Experience in Cloud technologies

Soft Skills:
Good communication skills & presentation skills.
Self-driven work attitude
Should be independently able to drive the tasks.
Read more
Antino Labs Private Limited
Sandhya Dwivedi
Posted by Sandhya Dwivedi
Gurugram, sector- 49, sohna road
1 - 6 yrs
₹4L - ₹15L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
SQL
+3 more
-Building interactive Web Applications Backend
-Creating Rest based Backend for both Web & Mobile Apps
-Standard Code Quality
-Can work on both SQL and NoSQL DB
-Familiar with GraphQL

Required Candidate profile

-Experience creating backend using Node.JS
-Hands on experience with JavaScript Development on both client and server-side
-Experience with modern frameworks and design pattern
Read more
HealthTech Startup
HealthTech Startup
Agency job
via Jobdost by Riya Roy
Bengaluru (Bangalore)
2 - 5 yrs
₹7L - ₹15L / yr
skill iconFlutter
DART
skill iconJavascript
skill iconHTML/CSS
Software Development Engineers FE will be responsible to participate in all stages
of the software product development life cycle. This will include analyzing system
and user requirements, designing software flowcharts, creating user interfacing
applications (Web Or Mobile) , troubleshooting bugs, and running tests to improve
system functionality.
An ideal candidate would be someone who has proficiency in JavaScript or Flutter
frameworks, good analytical skills, the ability to anticipate issues and frame
remedial actions, and excellent teamwork skills.
What will you be doing?
● Write simple, efficient, and maintainable code.
● Design, develop, scale and maintain User Application written in JS or Dart.
● Manage individual priorities, deadlines, and deliverables.
● Validating the functionality and security of the application.
● Function well in a fast-paced, rapidly changing environment
● Ensuring best coding standards and practices to improve and maintain
quality.
● Meeting with the engineering and product team to discuss project definitions
and goals.
What will you need ?
● Bachelor/Master degree in CS or related field from a reputed college
● 2-6 years of experience in frontend software development
● Sound knowledge of JavaScript or Flutter technologies.
● Solid grip on the programming basics like DS and algorithms, OOPS.
● Understanding & experience with restful APIs and microservice
architecture
● Prior experience in start-ups or health-tech will be a plus
Read more
Jain Software
at Jain Software
3 recruiters
shubham verma
Posted by shubham verma
Raipur
0 - 1 yrs
₹5L - ₹5L / yr
skill iconJavascript
User Interface (UI) Development
skill iconHTML/CSS
User Interface (UI) Design

We are looking for a creative, skilled UI developer to design websites with functionality and aesthetics in mind. The UI developer will work with back-end developers and web developers to ensure that the website is optimized for several devices and presented in an attractive way.

To be successful as a UI developer you should have excellent knowledge of HTML, JavaScript, and CSS. In addition to this, you must work well in a team as there are several individuals involved in the development process.

UI Developer Responsibilities:

  • Work with other developers to ensure that the website is functional and visually appealing.
  • Liaise with the client to gauge their needs and expectations.
  • Plan the layout of the website.
  • Ensure that the website is optimized for various devices.
  • Use analytics to test client enjoyment.

UI Developer Requirements:

  • Proficiency in HTML, JavaScript, jQuery, and CSS.
  • Knowledge of Adobe Illustrator.
  • Good interpersonal skills.
  • Understanding of key design principles.
  • Good problem-solving skills.
Read more
Testing Services is a new age of Quality Engineering. (QA1)
Testing Services is a new age of Quality Engineering. (QA1)
Agency job
via Multi Recruit by Meghana S
Bengaluru (Bangalore)
2 - 7 yrs
₹12L - ₹15L / yr
SAP
SAP FICO
SAP HCM
SAP EWM
Functional testing
+6 more
  • Strong understanding of all of any of the following SAP Modules - FICO, HCM, MM, SD, CAR & EWM 
  • Should be aware of the business processes, integrations & implementations using above SAP modules
  • Hands-on experience in Functional Testing, Integration testing & E2E testing of these SAP Applications  (3-5 years)
  • Good understanding of Testing Processes and releases
  • Strong Debugging skills
  • Good communication skills, and Problem Solving skills
  • Good at DB & SQL
  • Good Programming Skills (Preferably)
  • Any experience with SAP Test Automation using tools like Microfocus or Tricentis (Preferably)

 

 

Read more
E-Commerce
E-Commerce
Agency job
via SAG GROUP by Yamini HR
Goa
1 - 4 yrs
₹2L - ₹3L / yr
Team Management
Operations
ecom
Qualification-Any Graduate Experience-1-4 years of E-commerce experience Location-Goa Note-Only Male candidates
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos