SEO Executive (Remote)

🚨 We’re Hiring | Customer Support Executive

Blended Process (Chat + Voice) | Work From Home

Company - Techno Task

Process - Blinkit

We are looking for enthusiastic and customer-focused professionals to join our remote support team. If you have strong communication skills and a reliable system setup, this is a great opportunity to build a long-term career from home.

🔹 Role Details

Position: Customer Support Executive

Process: Blended (Chat + Voice)

Work Mode: Work From Home / Remote

Languages Required: Hindi + English

🔹 Key Responsibilities

Handle customer queries via chat and voice calls

Provide accurate information and effective resolutions

Maintain professionalism, quality standards, and customer satisfaction

Document interactions clearly and correctly

🔹 Eligibility & Requirements

Excellent communication skills in English

Comfortable handling both chat and voice support

Ability to work in rotational shifts

🔹 System & Internet Requirements (Mandatory)

Laptop/Desktop with Windows 11

100 MBPS internet speed

UPS / Power backup to avoid downtime

🔹 Shift Details

24/7 Rotational shifts

6 days working, 1 rotational week off

🔹 Salary & Compensation

Freshers: ₹19,000 CTC (₹15,000 approx. in-hand)

Experienced: ₹21,000 CTC (₹17,000 approx. in-hand)

🔹 Interview Process

HR Round

Operations Round

Online Assessment

Client Round

Responsibilities:

• Design multi-tier Elasticsearch architecture (hot/warm/cold/frozen) with ILM.
• Architect Active-Active/Passive HA and DR across production and disaster recovery data centers.
• Define and implement observability standards, data schemas, naming conventions, and ILM policies per domain.
• Develop and manage ingestion pipelines using Logstash, Beats, and Elastic Agent
• Parse and enrich structured/unstructured logs; implement scalable and fault-tolerant pipelines.
• Deploy and configure Elastic APM agents for Java/.NET/Python services
• Ensure end-to-end distributed tracing, span enrichment, and service dependency mapping
• Optimize trace sampling, error logging, and business transaction visibility
• Design end-to-end observability solution using Elastic stack: log analytics, metrics, traces, APM, and ML.
• Integrate machine learning for anomaly detection.
• Oversee implementation of distributed tracing and service mapping. Ensure that every critical banking transaction can be traced end-to-end.
• Drive adoption of observability standards (SLOs/SLIs, tagging, dashboards).

Key Responsibilities:

1. Design marketing creatives for social media, websites, emailers, and WhatsApp campaigns
2. Create offline collaterals including posters, brochures, flyers, standees, and presentations
3. Ensure brand consistency across all digital and print assets
4. Translate marketing briefs into clear, effective visual concepts
5. Adapt creatives for multiple formats, platforms, and campaign requirements
6. Manage parallel design requests while meeting timelines

Must Have's

1. 1–3 years of professional graphic design experience
2. Proficiency in Adobe Photoshop, Illustrator, and InDesign
3. Strong understanding of typography, layout, and color theory

Share your updated resume along with Portfolio on hitanya@ zohomail.in

• Experience in Node.js Frameworks
• Hands-on experience with MongoDB
• Strong proficiency with JavaScript, Socket IO, ExpressJS & SailsJS
• Experience working with third-party developer tools, including documentation, APIs, and SDKs
• Good Grasp of Asynchronous Programming and Its Workarounds
• Database Schema design for Business Processes
• Working Knowledge of JWT-based passport Authentication
• Can Write and Refactor Efficient Codes
• Experience in Implementing Data Protection
• Must have demonstrated the ability to deliver high-quality products on time
• Knowledge of GIT, SVN technology

Job Description

Job Description

Payroll Lead - APAC EMEA and North America Region JD:

Experience: 4-6 yrs of Exp.

Shift : 4 pm to 1 am

Oversee the payroll operations in EMEA & APAC and North America (Exp in Countries - Germany, France, UK and Spain)

Provide direct support and governance to third party payroll vendor. Implement, direct, and maintain procedures to ensure accurate and timely processing of payroll outside the U.S., in conjuncture with HR.

Work with Legal, Finance, Accounting and HR to ensure payroll compliance in all regions. Be the point of contact for day-to-day international payroll operations. Ensure service delivery is accurate, timely and aligned with service level agreements.

Manage the ongoing relationship with the payroll vendor across the regions, coordinating with HR, Finance, Accounting, and local teams where needed. Track and report on the global payroll vendor's performance (i.e., open tickets, SLAs, etc.). Work with the vendor to effectively address employee inquiries.

Act as point of contact regarding the update of international payroll data to

Qualifications

Mandates : 

•Strong history of payroll coordination across multiple international countries including APAC,EMEA and North America

•Experience of working with projects, making process improvements or new vendor implementations would be advantageous.

•Experience managing a third-party payroll vendor.

•Experience of dealing with key stakeholders (HR, IT, Finance)

•Significant progressively responsible experience in a similar role within a fast-paced environment

•Excellent analytical and problem solving with confidence to make decisions and manage escalations

•Must be highly engaging, confident communicator and detail orientated.

•Experience on ADP SPM, ADP workforce and Ceridian Dayforce 

•B. Com / M.Com with 4-6 years relevant experience.

•Strong verbal and written communication skill.

•Team player and ability to work with strict timeline.

•Flexible to work in US shifts.

•Good in Microsoft Office.

•Ability to take ownership of the work.

•Ability to manage the stakeholders independently.

Additional information

Skills

payroll

Skills:

• Strong working knowledge of AWS.
• Implements AWS cloud platform.
• Infrastructure as Code, GitLab CI/CD, and DevOps standard methodologies
• scripting in Shell, Python, Ruby or any preferred scripting language

Terraform expertise is a MUST for this role.

a short exercise on terraform to all shortlisted candidates to demonstrate their hands-on skills on terraform before rolling out the offer

Desired Profile

 Providing expertise on all matters related to CI, CD and DevOps.

 Building and maintaining highly available production systems.

 Developing and maintaining release related documents, such as release plan, release notes etc.

 Ensuring quality releases and managing release and configuration change conflicts to resolution.

 Tracking release and publishing release notes.  Investigating and resolving technical issues by deploying updates/ fixes.

 Onboard applications to DevOps process.

 Setup and configure build jobs.

 Create automated deployment scripts.

 Configure JIRA workflow, and integrate with Jenkins / Micro-services.

Qualification

 Degree/Diploma in Computer Science, Engineering or related field and have previous experience as a DevOps Engineer.

 AWS Certification will be a plus.

 Experience of automation and provisioning approaches, using tools such as Terraform & Cloud Formation

Skillset Required

 Solid experience within release management, infra architecture, CI&CD.

 Highly goal driven and work well in fast paced environments.

 Proven experience of using Jenkins, Unix Shell Commands, Container technology (Docker, Kubernetes),

Java Programming, Groovy Script, Git, Code Branching Strategy, Maven, Gradle, JIRA, ECS, OpenShift.

We are building a global content marketplace that brings companies and content

creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.
Our mission is to become the world’s largest content creation and distribution platform for all kinds of content creators and brands.

Our Team

We are a 25+ member company and is scaling up rapidly in both team size and our ambition.

If we were to define the kind of people and the culture we have, it would be -

a) Individuals with an Extreme Sense of Passion About Work

b) Individuals with Strong Customer and Creator Obsession

c) Individuals with Extraordinary Hustle, Perseverance & Ambition

We are on the lookout for individuals who are always open to going the extra mile and thrive in a fast-paced environment. We are strong believers in building a great, enduring

a company that can outlast its builders and create a massive impact on the lives of our

employees, creators, and customers alike.

Our Investors

We are fortunate to be backed by some of the industry’s most prolific angel investors - Kunal Bahl and Rohit Bansal (Snapdeal founders), YourStory Media. (Shradha Sharma); Dr. Saurabh Srivastava, Co-founder of IAN and NASSCOM; Slideshare co-founder Amit Ranjan; Indifi's Co-founder and CEO Alok Mittal; Sidharth Rao, Chairman of Dentsu Webchutney; Ritesh Malik, Co-founder and CEO of Innov8; Sanjay Tripathy, former CMO, HDFC Life, and CEO of Agilio Labs; Manan Maheshwari, Co-founder of WYSH; and Hemanshu Jain, Co-founder of Diabeto.
Backed by Lightspeed Venture Partners