SEO Executive

Job Title: Technical Business Analyst| B2B

Work Location: Work from Home

Job Type: Full-time

Experience: 1+ year

Company Location : Work from Home

Website : https://www.mayuraconsultancy.com/careers/mcs-business-systems-analyst-opening?r=jlp

Skills:

• Proficiency in business analysis tools (e.g., Microsoft Excel) and documentation tools (e.g., JIRA, Confluence).
• Strong understanding of business processes and requirement gathering
• Excellent communication and stakeholder management skills.
• Experience with Agile methodologies is a plus.

About Us:

Mayura Consultancy Services (MCS) is a leading software consultancy and development company, serving a customer base in more than 25 countries. Specializing in digital transformation, MCS offers a comprehensive range of innovative solutions tailored to diverse business needs. Our offerings include custom software development, e-Commerce development, mobile and web applications, cloud integration, and enterprise resource planning (ERP) systems that enhance efficiency and streamline operations.

Job Overview

We are seeking a skilled and motivated Business Analyst to join our dynamic team. The Business Analyst will be responsible for gathering, analyzing, and documenting business requirements, and working closely with cross-functional teams to ensure that business needs are met. This role will play a key part in improving business processes, optimizing systems, and ensuring the successful delivery of projects.

What You Will Be Doing:

• Requirement Gathering & Documentation: Work with stakeholders to gather and document business requirements through interviews, workshops, and research. Develop detailed specifications and use cases.
• Process Analysis & Optimization: Analyze current business processes and workflows to identify areas for improvement. Propose solutions and strategies to enhance business performance.
• Data Analysis & Reporting: Conduct data analysis to support decision-making and provide insights into business performance. Create dashboards and reports for business stakeholders.
• Collaboration with Teams: Work closely with product managers, developers, and other business units to ensure seamless implementation of business requirements.
• Project Management Support: Assist in project management activities, including tracking progress, managing timelines, and ensuring project goals are met.
• Stakeholder Management: Communicate effectively with stakeholders at all levels to ensure expectations are aligned, and business needs are understood and delivered.

Benefits of Working with MCS:

• Work From Home: Enjoy the flexibility of working entirely from the comfort of your home, achieving a better work-life balance while contributing to impactful research initiatives.
• Direct Collaboration with Founders: Collaborate directly with MCS's founding team, gaining valuable insights and mentorship while contributing to the company's growth.
• Access to Premium Tools: Utilize the latest research tools and software to enhance your work efficiency and effectiveness.
• Recognition and Growth Opportunities: Potential for career advancement based on performance, with opportunities to take on more responsibilities and grow within the company.
• Comprehensive Benefits: Enjoy insurance coverage, paid leaves, and additional perks that support your well-being and work-life balance.

Ready to start your journey as a Business Analyst? Apply Now!

Apply : Please apply using the URL below Once you complete the application form, we will review your profile and get back to you.

Website:

https://www.mayuraconsultancy.com/careers/mcs-business-systems-analyst-opening?r=jlp

Job Brief:

• Proficient with Microsoft .NET & .NET Core development using C#, Web API.
• Good understanding of Design Patterns and Principles.
• Must have an experience on Angular6/7//8.
• Having knowledge of in NodeJS / VueJS / ReactJS will be an added advantage.
• Excellent Communication, presentation, problem-solving and team working skills
• Interact with Clients & handle single project.

COVID-19 considerations:
Currently all our employees are doing Work From Home till situation goes better

Experience :
Dot Net Framework and Dot Net Core: minimum 6 months (Preferred)
Angular 6/7/8 : Minimum 6 months ( Preferred)

Our Client, is a leading manufacturer of high-quality stainless-steel kitchenware, sheet metal products, and industrial components. With a strong legacy of innovation and manufacturing excellence, we cater to both domestic and global markets.

We are looking for a competent and detail-driven Costing Engineer Mechanical Engineer with 3+ years of experience in the manufacturing industry preferably sheet metal. The role focuses on accurate costing of components and assemblies made from stainless steel and other materials, ensuring competitive pricing and cost control.

Key Responsibilities:

• Analyze engineering drawings and specifications to prepare detailed cost estimates for sheet metal parts and assemblies.
• Evaluate raw materials, laser cutting, bending, welding, powder coating, and assembly, punching, deep drawing, TIG welding, buffing/polishing costs.
• Collaborate closely with production, procurement/purchase and design teams for costing inputs and feasibility analysis.
• Analyse cost variances and suggest cost optimization strategies.
• Coordinate with suppliers and vendors for material pricing and rate negotiations.
• Support the sales team by providing costing details for RFQs and pricing decisions. Maintain and update costing records using ERP tools.
• Assist in budgeting and pricing strategies for new and existing products.

Qualifications and Skills:

• B.E./B.Tech in Mechanical Engineering or equivalent.
• Minimum 3 years of experience in costing within the sheet metal/stainless steel manufacturing domain.
• Strong understanding of manufacturing processes and shop floor operations.
• Experience with costing software and MS Excel
• Ability to interpret engineering drawings and BOMs.
• Strong analytical, documentation, and coordination skills.
• Positive attitude and commitment to continuous improvement.
• Proficient in reading and interpreting technical drawings (AutoCAD/SolidWorks).
• Knowledge of fabrication processes shearing, punching, bending, welding, powder coating.
• Good negotiation and vendor management skills.

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.