SEO Executive

• 5+ years of hands-on ServiceNow development experience.
• 3+ years of dedicated, in-depth experience implementing, configuring, and customizing the ServiceNow SPM/ITBM suite.
• Technical Certifications:
• Must-Have: ServiceNow Certified Implementation Specialist – Project Portfolio Management (CIS-PPM).
• Strongly Required: ServiceNow Certified Application Developer (CAD).
• SPM Module Expertise (Hands-On):
• Demonstrated mastery of the PPM suite (Demand, Project, Portfolio, Resource Management).
• Proven experience with Application Portfolio Management (APM).
• Solid understanding and configuration experience with Agile Development 2.0 and its integration points.
• Platform Skills:
• Expert proficiency in ServiceNow scripting (both client-side and server-side).
• Strong knowledge of the ServiceNow platform architecture, including the Common Service Data Model (CSDM).
• Experience building and consuming REST/SOAP web services.
• Analytical Skills:
• Excellent problem-solving skills with the ability to analyze complex business requirements and translate them into technical designs.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with both technical teams and business leaders.

Preferred Qualifications:

• BS degree in Computer Science or Engineering or equivalent experience

Roles & Responsibilities

Roles and Responsibilities:

• SPM Module Implementation: Lead the design, configuration, development, and implementation of core SPM applications, including:
• Project Portfolio Management (PPM): Including Ideation, Demand, Project, Program, and Portfolio modules.
• Application Portfolio Management (APM): For application inventory, rationalization, and technology portfolio management.
• Agile Development 2.0: Configure and manage stories, epics, themes, and sprints, ensuring seamless integration with PPM.
• Resource Management: Develop and configure solutions for capacity planning, resource allocation, and time management.
• Financial Management: Assist in configuring cost models, budgets, and financial reporting related to projects and portfolios.
• Custom Development & Platform Expertise:
• Develop high-quality, scalable, and maintainable custom solutions using ServiceNow platform capabilities, including Business Rules, Client Scripts, UI Actions, UI Policies, and Flow Designer/Workflows.
• Utilize advanced scripting skills in JavaScript, Glide APIs (GlideRecord, GlideAjax), and HTML/CSS to deliver custom functionality.
• Serve as the technical SME for the SPM module, providing guidance on best practices and platform limitations.
• Integrations:
• Design and implement integrations between ServiceNow SPM and other enterprise systems (e.g., Jira, Azure DevOps, financial systems) using IntegrationHub, REST, and SOAP APIs.
• Stakeholder Collaboration & Support:
• Collaborate with business analysts and stakeholders to gather requirements, create technical designs, and deliver solutions that meet business needs.
• Provide advanced support for SPM applications, troubleshoot complex issues, and perform root cause analysis.
• Reporting and Analytics:
• Create sophisticated reports, Performance Analytics dashboards, and custom visualizations to provide stakeholders with actionable insights into portfolio health, project status, and resource utilization.
• Governance and Maintenance:
• Manage application upgrades, patching, and release cycles for the SPM suite.
• Ensure adherence to coding standards, development best practices, and effective use of update sets for deployments.

Hello,

Greetings for the day !!!

We are hiring "Technical Support L1 - AD & Exchange" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!

Position: Technical Support L1 - AD & Exchange

Employment Mode: Contract to hire (Full time opportunity)

Work Mode: Work from office

Shift: 24*7 Rotational Shift

Location: 

Mumbai - Andheri

1. Specialized in Healthcare Recruitment

2. Responsible for Nurses manpower for all our units

3. Sourcing and attracting candidates by using databases, social media etc.

4. Conducting interviews and filtering nurse candidates for open positions.

5. Collaborate with Nursing Heads (Regional & Unit level) on a regular basis and proactively identify future hiring needs.

6. Prepare recruitment materials and post jobs to appropriate job board/newspapers/nursing colleges etc.

7. Provide analytical and well documented recruiting reports to the department head.

8. Act as a point of contact and build influential candidate relationships during the selection process.

9. Promote company reputation and brand among the applicants.

Benefits:

• Cell phone reimbursement
• Flexible schedule

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate: Chennai

Language:

• Hindi (Required)

Digital Media Marketing

The Digital Marketing, Online Marketing, and Digital Promotion specialist will be responsible for developing and executing marketing campaigns across a variety of online platforms, including Digital media, email, and the company website. This individual will work closely with the marketing team to identify target audiences and develop strategies to reach and engage potential customers.

Roles and Responsibilities

• Developing and implementing Digital Media Marketing campaigns to increase brand awareness and drive website traffic.
• Managing the company's media accounts and creating engaging content for a variety of platforms, including LinkedIn.
• Utilizing email marketing and automation tools to create and send targeted campaigns to potential customers.
• Developing and executing digital promotion campaigns, including paid advertising on Digital media platforms and search engines.
• Analyzing and reporting on the effectiveness of marketing campaigns using tools such as Google Analytics.
• Collaborating with the marketing team to develop and implement brand management strategies.
• Assisting with the development and execution of online advertisement campaigns, including banner ads and display ads.
• Utilizing SEO techniques to improve the company's search engine ranking and drive traffic to the website.

Perks and Benefits

• 6 Day Working (Monday-Saturday)
• Flexi Working Hours.
• Work from Home available (Need Basis)
• Salary is always on time.
• The best work Culture.
• The Best Working Environment.
• Alter Saturday leave

What we need...

• 2-3 years of development experience of consumer products with hands-on experience in designing, developing and testing applications.
• Experience in Swift, Auto-layouts, TDDs and willingness to learn more.
• Well versed with Core Data, Architecture & Design Patterns, Data Structures and Algorithms, etc.
• Passion for finding and sharing best practices and driving discipline for superior code quality
• Working knowledge of Xcode & code signing.

http://www.naukri.com/front-end-jobs">Front End

http://www.naukri.com/product-design-jobs">Product Design

 http://www.naukri.com/ios-development-jobs">Ios Development

http://www.naukri.com/architectural-design-jobs">Architectural Design

http://www.naukri.com/swift-jobs">Swift

http://www.naukri.com/xcode-jobs">XCode

• Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
• Mastermind creative ways to deliver an exceptional customer experience
• Developing and overseeing the implementation of customer service protocols
• Resolving complex customer problems or disputes in a professional manner
• Coaching and supporting team members to help them meet departmental goals
• Maintaining and documenting records of customer interactions for training purposes
• Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary

What you need to have:

• Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
• 5+ years prior experience in customer-facing roles
• Proven experience in a leadership role is required
• Excellent communication skills and the ability to anticipate the needs of customers
• Must demonstrate strong analytical thinking skills
• Should possess strong problem-solving skills and the ability to make sound judgement calls 
• Superior organizational and time management skills 
• Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
• Expertise in MS Excel, Word and PowerPoint 
• Customer Handling Experience in Fintech Setup Mandatory       

Informatica PowerCenter (9x ,10.2) : Minimum 2+ years experience

SQL / PLSQL: Understanding of SQL procedure. Able to convert procedures into Informatica mapping.

Good to have- Advantage if you have knowledge of Windows Batch Script.