Content Marketer

About the Role

We are hiring an experienced MERN Stack Developer who can independently build and scale full-stack applications from scratch. The ideal candidate must have strong skills in TypeScript, React.js, Node.js, Redux, and REST APIs, along with a solid understanding of microservices architecture, mobile API integrations, and responsive design.

Experience with LLMs, RAG architecture, Kafka, Redis, webhooks, and database systems like PostgreSQL, MySQL, and MongoDB is essential. You’ll be working on scalable systems, enterprise-grade platforms, and AI-integrated products.

Key Responsibilities

• Develop and maintain full-stack web applications using React.js (with TypeScript) and Node.js (Express/NestJS)
• Build and document robust RESTful APIs and mobile-ready endpoints
• Implement and consume webhooks for third-party integrations and internal event-based workflows
• Ensure responsive design principles across devices and screen sizes
• Integrate with mobile applications via secure and scalable APIs
• Work with databases including PostgreSQL, MySQL, and MongoDB
• Integrate Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) pipelines
• Build and deploy microservices architecture using Kafka, Redis, Docker, etc.
• Manage application state using Redux or Redux Toolkit
• Write test cases using Mocha, Chai, Jest, or similar frameworks
• Participate in system design, architecture discussions, and scalability planning
• Follow Agile practices, perform code reviews, and contribute to CI/CD pipelines
• Collaborate with cross-functional teams including UI/UX, DevOps, QA, and Product Management

Required Skills & Experience

• Minimum 4 years of hands-on experience with the MERN stack
• Strong proficiency in TypeScript, React.js, Node.js, and Redux
• Proven experience in building and consuming REST APIs and webhooks
• Deep knowledge of responsive UI/UX development
• Hands-on experience with mobile-first API design and integrations
• Strong knowledge of PostgreSQL, MySQL, and MongoDB
• Experience with Kafka, Redis, Docker, and microservices
• Exposure to LLM, GPT, RAG, or similar AI models
• Solid understanding of software architecture and ability to build systems from the ground up
• Working knowledge of API security, JWT, OAuth, and rate-limiting
• Familiar with test-driven development and QA practices
• Familiarity with Git, version control, and collaborative workflows good to Have
• Experience with GraphQL and gRPC
• Experience in building SaaS or AI-integrated platforms
• Familiarity with ElasticSearch or RabbitMQ
• Experience with AWS, GCP, or Azure
• Understanding of serverless and event-driven architectures
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Benefits

• Competitive compensation with performance-based hikes
• Flexible remote or hybrid work options
• Opportunity to work on cutting-edge technologies including AI and scalable SaaS platforms
• Strong leadership and learning-driven environment
• Learning budget for courses, certifications, and conferences

We are looking for Aptitude and Computer Trainer (Basics)

Bachelor’s degree in Human Resources, Education, Psychology, Business Administration, or a related field.

Proven experience (3+ years) as a Soft Skills and Aptitude Trainer or in a similar role.

Strong understanding of soft skills and aptitude assessment techniques.

Excellent communication, presentation, and facilitation skills.

Ability to engage and motivate diverse groups of individuals.

Proficient in using training tools and technologies.

Certification in training or coaching is a plus (e.g., CPT, CTT+)

Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access).

Strong instructional and presentation skills with the ability to simplify complex concepts.

Experience in developing training materials and conducting assessments.

Certification in Microsoft Office Specialist (MOS) or similar credentials is a plus.

Excellent communication and interpersonal skills.

Ability to engage and motivate participants of varying skill levels.

Requirements:

• Good verbal and written communication skills and interpersonal skills required
• Software& Application learning abilities
• Any Graduation ( Technical will be preferred)
• Experience in a similar role or experience will be preferred
• Able to promptly answer & support related Phone calls, chats & Emails.
• Good knowledge of Microsoft excel and other tools

Roles & Responsibilities:

• Supporting the customer through an email ticketing system, live chat and phone calls to resolve customer queries
• To help solve customer problems and issues maintaining SLAs Troubleshooting technical issues and communicating back to the customer
• Should be able to customers get to the root of their problems quickly.
• Following up with clients to ensure the problem is resolved
• Maintaining records of each phone call for future reference.
• Offering exceptional customer service and satisfaction.
• Ability to meet deadlines and prioritize tasks.
• Produce periodic reports of technical support operations to company management.
• Using remote desktop connections to provide immediate support.
• Raising tickets to the technical team as and when required to solve technical issues
• Properly escalate unresolved issues to appropriate internal teams like development and QA teams
• Creating support manuals for end uses for step by step guide for the features

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.

Skills:

* Should have excellent manual testing skills.
* Good knowledge in automation testing using Selenium WebDriver.
* Should have good written & communications skills to write the test cases and documentation.
* Good Analytical skill, Proactive, Capability of thinking through a scenario.
* Knowledge in mobile automation testing using Appium is a plus point.

Responsibilities:

• Creation of automated test scripts to reduce the amount of time and effort spent on testing.
• Strongly adhere to specification and style guides.
• Ensure the application meets the performance, quality and targets.
• Leverage new and established testing methodologies.
• Translate the given design document into proper Test Cases for maintainability.
• Work hand-in-hand with developers to understand the flow of modules and document it.

• Execution of test cases/test scripts for manual/automation testing.
• Should have working knowledge of SQL server.
• Design and create test conditions and scripts to address business and technical use cases.
• Analyze data and results of tests, record defects, provide status.
• Document, track and escalate issues as appropriate, using JIRA or similar tools/means.
• Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution.
• Build Deployment on Test Environment.

Requirements:

• Experience in end-to-end user testing for minimum 1-2 yrs.
• Have prior experience with manual testing in web and Android applications.
• Logging bugs, detailed test reports, screenshots, and videos in the bug tracker during pre-release and post-release testing.
• User & usability testing on the design prototypes being passed to the development team.
• Well versed with Agile testing methodologies.
• Opportunity to define, design, tool and implement entire Automated testing using Selenium/TestNG/Appium or any other tool of choice.
• Ability to stick to deadlines.
• Manage regular exploratory testing campaigns by employing a large number of short-term remote testers.
• Ability to operate in white-spaces where ambiguity or lack of knowledge might be imminent in tackling problems. In short, love the entire startup experience.
• Good Knowledge of Core Java.
• Good Knowledge in Selenium.
• Troubleshoot problems related to scripts, framework components,application changes, etc., and repair issues.
• Experience in working with Agile Projects and Scrum Process.
• Enable and/or perform development of test automation by designing and writing automated test scripts based on defined test cases,including the definition of test data for consumption by scripts during test execution.
• Must have experience in writing TDD and BDD test cases.
• Analyze test logs, and report test results/metrics.