SEM Executive

Roles and Responsibilities

• Good Hands-on exp. in Spark
• Extensive exp. in Scala (IDE- Eclipse/IntelliJ)
• Working knowledge to create and work on Maven Project. Scala Maven Plugin. POM File
• Azure Data Factory, Azure Databricks

As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

Job Description: Business Development Manager

Position Overview:

As a Business Development Manager, you will play a pivotal role in driving the growth and success of our company. You will lead a dynamic team of Business Development Associates and Executives, overseeing their day-to-day activities and ensuring that they achieve their assigned targets. Your primary responsibility will be to cultivate and nurture relationships with both new and existing clients, understanding their unique needs and providing tailored solutions to meet their requirements. Additionally, you will be responsible for strategizing and implementing initiatives to expand our client base and increase revenue.

Key Responsibilities:

1. Lead Generation and Relationship Building:

Receive leads from the company and actively engage with potential clients to build and maintain strong business relationships. Understand clients' needs, challenges, and goals to recommend suitable products or services.

2. Sales Process Management:

Guide clients through the sales funnel by negotiating terms, addressing objections, and providing necessary support to facilitate the closing of deals. Utilize effective sales techniques to maximize conversions and achieve sales targets.

3. Client Feedback and Database Management:

Record client feedback, preferences, and interactions in a comprehensive database. Use this information to tailor future interactions and improve customer satisfaction levels. Maintain accurate records of client communications and transactions.

4. Team Leadership and Management:

Supervise a team of 10-15 Business Development Associates and Executives, providing mentorship, guidance, and support to help them achieve individual and team targets. Conduct regular performance evaluations and provide constructive feedback for professional development.

5. Strategic Planning and Execution:

Collaborate with senior management to develop strategic plans for business development and client acquisition. Implement initiatives to enhance market presence, generate leads, and drive revenue growth.

6. Meeting Facilitation and Reporting:

Conduct daily morning meetings to align team objectives, communicate targets, and provide updates on performance metrics. Prepare regular reports on sales activities, pipeline status, and revenue projections for management review.

Qualifications and Skills:

- Bachelor's degree in Business Administration, Marketing, or related field.

- Proven experience in business development, sales, or a related role.

- Strong interpersonal and communication skills.

- Ability to understand client requirements and propose suitable solutions.

- Leadership qualities with the ability to motivate and inspire a team.

- Proficiency in CRM software and Microsoft Office Suite.

- Excellent organizational and time management skills.

Join us in this exciting opportunity to drive business growth and make a significant impact in the industry!

Dear Job Seekers...!

Greetings from Vimishaitech..!

Job Title: Front End Developer

Locations: Coimbatore, Tamil Nadu, India

Minimum Experience: 5

Maximum Experience: 8

Position Overview:

Join our multinational team at the forefront of innovation! We are seeking a Senior Front End Developer with 5-8 years of experience, a tech virtuoso fluent in HTML, CSS, JavaScript, React, Angular, and other leading frameworks.

Responsibilities:

- Lead the development of sophisticated user interfaces for our global platforms.

- Collaborate closely with cross-functional teams to deliver high-impact solutions.

- Mentor junior developers and contribute to a culture of continuous learning.

Qualifications:

- 5-8 years of hands-on experience in front-end development.

- Expertise in HTML, CSS, JavaScript, React, Angular, and other modern frameworks.

- Proven track record in delivering complex, scalable web applications.

- Strong problem-solving skills and meticulous attention to detail.

- Proficiency in version control systems (Git).

Experience and Salary:

As par excellence in industry.

Company Description

Vimisha ITech was founded in 2012 and has become a leading software provider with a team of skilled professionals from diverse domains. The company is committed to delivering exceptional IT solutions to meet the business requirements of its clients. They strive to be the leading service provider in the burgeoning global IT market, catering to the demands of the worldly market tendency.

#SeniorFrontEndDeveloper #TechInnovation #GlobalOpportunity #HiringNow #WebDevelopmentJobs

Zycus is looking for applicants with a strong background in Analytics and Data mining (Web, Social and Big data), Machine Learning, Pattern Recognition, Natural Language Processing, Computational Linguistics, Statistical Modelling, Inferencing, Information Retrieval, Large Scale Distributed Systems, Cloud Computing, Econometrics, Quantitative Marketing, Applied Game Theory, Mechanism Design, Operations Research, Optimization, Human Computer Interaction and Information Visualization. Applicants with a background in other quantitative areas are also encouraged to apply.

We are looking for someone who can create and implement AI solutions. If you have built a product like IBM WATSON in the past and not just used WATSON to build applications, this could be the perfect role for you.

All successful candidates are expected to dive deep into problem areas of Zycus’ interest and invent technology solutions to not only advance the current products, but also to generate new product options that can strategically advantage the organization.

Roles & Responsibilities:

• Act as a technical thought leader in collaboration with the analytics leadership team, helping to set the strategy and standards for Machine Learning and advanced analytics
• Work with senior leaders from all functions to explore opportunities for using advance analytics
• Provide technical leadership, coaching, and mentoring to talented data scientists and analytics professionals
• Guide data scientists in the use of advanced statistical, machine learning, and artificial intelligence methodologies
• Guide the work of other Machine learning team members to provide support and assistance, while also ensuring quality

Responsibilities

• Deliver end to end quality and automation independently using agile methodologies
• Translate deep insight of architecture, product, specifications into a robust test plan covering all aspects of testing including functional, reliancy, performance, load, scalability and security. 
• Evaluate & apply the latest tools, techniques and research insights to drive improvements into a world-class data analytics engine
• Develop robust test automation that is reliable and maintainable and provides accurate assessment of product quality
• Integrate test automation scripts into build system for repeatable execution
• Collaborate with other engineering and customer success functions to simulate customer data and usage patterns  to execute test runs, identify and  fix customer issues and make sure that customers get highly reliable, reliant and optimized Dremio experience 
• Analyze and debug customer issues in customer environments.
• Actively participate in code and design reviews to maintain exceptional quality and deepen your understanding of the system architecture and implementation

Basic Requirements

• B.Tech/M.Tech/Equivalent in Computer Science or a related technical field 
• 8+ years of QA/automation engineering experience on large scale distributed systems
• Deep understanding in Authentication, Single Sign-on and Identity Management systems like AWS IAM, Azure AD, Ping, Okta and Auth0
• Hands on experience in testing Role based Access Control Authorization Model in Cloud and Database Systems
• Proficiency in any of Java/C++/Python/Go and automation frameworks
• Hands on experience in integration of automation using CI/CD tools like Jenkins
• Experience in planning and executing QA/Automation tasks to completion and taking ownership of quality during a set of sprints.
• Experience in designing, implementing, executing and analyzing automated  tests for complex, production system software.
• Experience in analyzing deep product issues and following issue resolution 
• Hands on experience of working projects on AWS, Azure and Google Cloud Platform 
• Understanding of distributed file systems like S3 or ADLS or HDFS and HIVE
• Hands on experience with various Backend/UI automation frameworks and tools

• Ability to create reusable components to automate repeatable, manual activities

• Ability to write technical reports and summary and present to leadership team
• Passion for learning and delivering using latest technologies
• Excellent communication skills and affinity for collaboration and teamwork
• Passion and ability to work in a fast paced and agile development environment.

Preferred Qualification 

• Hands on experience of multi-threaded and asynchronous programming models
• Hands on experience in Data Lake and Catalog systems

• Proficient in R and Python
• Work experience 1+ years with at least 6 months working with Python
• Prior experience with building ML models
• Prior experience with SQL
• Knowledge of statistical techniques
• Experience with working on Spatial Data will be an added advantage