SAP S/4 HANA Technical Data Consultant

Job Title: IntelliMatch

Location: Bangalore (Hydrid)

Experience: 6+ Years

Employment Type: Full-time

Role:

We are looking for a highly skilled and experienced professional with deep knowledge in IntelliMatch and Microsoft SQL Server (MSSQL) to join our dynamic team. The ideal candidate should have a strong understanding of financial reconciliations and hands-on experience implementing IntelliMatch solutions in enterprise environments. Working experience with ETL tools preferably Informatica.

Key Responsibilities:

• Design, configure, and implement reconciliation processes using IntelliMatch.
• Manage and optimize data processing workflows in MSSQL for high-performance reconciliation systems.
• Working experience with ETL tools preferably Informatica
• Collaborate with business analysts and stakeholders to gather reconciliation requirements and translate them into technical solutions.
• Troubleshoot and resolve complex issues in the reconciliation process.
• Ensure data accuracy, integrity, and compliance with business rules and controls.
• Support end-to-end testing and deployment processes.
• Document technical solutions and maintain configuration records.
• 6+ years of IT experience with a strong focus on IntelliMatch (FIS) implementation and support.
• Hands-on expertise in MSSQL writing complex queries, stored procedures, performance tuning, etc.
• Strong knowledge of reconciliation workflows in financial services.
• Ability to work independently in a fast-paced environment.

Requirements:

• Must have experience on VC++ / C++ application programming, Visual Studio.
• Should have thorough knowledge in OOPS (Object-Oriented Programming) concept.
• Should have a strong technical background on Windows or Linux
• Should be familiar with MFC, STL, COM, Multi-threading, Socket programming, Data structures.
• Candidates with Financial domain /capital market experience would be an added advantage.

As a Customer Support Executive, you will be responsible for managing inbound calls through a dedicated support line and assisting with system-related queries. Your role involves documenting queries accurately, providing first-level support, and coordinating with the internal team for resolutions. This is a customer-facing role that requires strong communication skills, basic computer knowledge, and a service-oriented approach.

Key Responsibilities

Call Handling & Query Management

• Answer inbound calls on the dedicated support line with professionalism.

• Log and document customer/system queries accurately.

• Maintain structured records for tracking and reporting.

Basic System Support

• Provide timely and accurate first-level responses to customer queries, ensuring issues are resolved effectively.

• Guide the users through basic troubleshooting steps.

• Escalate unresolved or technical issues to the internal team.

Collaboration & Escalation

• Work closely with the internal support team to ensure timely resolutions.

• Communicate escalated issues with complete details for faster problem-solving.

• Follow up to ensure query closure and customer satisfaction.

Documentation & Reporting

• Maintain logs of queries and call outcomes for reference.

• Prepare simple reports on recurring issues and support trends.

• Share daily, weekly and monthly updates with the internal team.

Professional Communication

• Ensure clear, polite, and professional communication with customers. • Handle customer queries with patience and empathy.

• Represent SmartWinnr’s brand values in every interaction.

Customer Experience Executive

Location: Santacruz, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Note - Candidates must be flexible for 6 days and rotational shifts

• Identifying opportunities for new business development through following up on leads and conducting research on target clients.
• New business generation by meeting potential clients to understand needs and providing relevant solutions.
• Building strong relationships with the existing portfolio of clients.
• Good communication skills.
• Good knowledge of bidding portals (Upwork, Freelance)

• Generating leads By Email – Marketing
• Generating leads for website design and development

DESIRED SKILLS:

1. AWS (EC2/S3/Lambda)
2. DynamoDB
3. Node.Js + React.Js + Javascript
4. HTML5, CSS
5. Android Native (Java/Kotlin)
6. Socket.io / WebRTC (LiveStreaming)
7. Firebase
8. Elasticsearch
9. Prior experience in developing/integration livestreaming feature is essential.

JOB DESCRITION

1. Enhancing the existing features and developing the new features
2. Being able to develop the product independently and also with the team .
3. Being able to work under pressure and think out of the box.
4. Being a good leader with decent professional communication skills.
5. Knowledge and experience of Android Development is an added advantage

OUR PRODUCT

Understand The Product Features:

https://play.google.com/store/apps/developer?id=Lamamia&;hl=en_IN" target="_blank">https://play.google.com/store/apps/developer?id=Lamamia&;hl=en_IN

1. Our product offers on-demand video lessons and quizzes in local languages.
2. Teachers can independently create and share their content.

WHAT WE OFFER:

1. Opportunity to work as a core team member
2. Direct Reporting to Founders
3. Exponential and 360 degree learning
4. Working with an experienced team from IIM
5. 4.2 - 9 LPA (INR) CTC + ESOPs (Optional)*

Full Stack Developer – Java, Angular

Description

The Position holder is responsible for developing products and services based on Java & Linux systems, functions as a Senior Software developer, and assists in the entire software lifecycle. The position reports to the Project Manager.

Successful Position holders are excellent communicators, enjoy solving problems, and work well in teams.

Roles and Responsibilities

• Responsible for software development.
• Develop and implement micro services (Must-have)
• Documenting low-level design for the assigned development work.
• Help to integrate UI components using Angular with backend micro service.
• Build reusable libraries and code for future use.
• Optimize application for maximum performance and scalability.
• Interface with other teams across SLB to ensure collaboration.
• Build an effective system that adheres to automation and other engineering best practices.

Qualifications and Experience

• Degree and qualification level - B. Tech/B.E. in Engineering with 5-10 years of relevant experience.
• Strong hands on work experience in Design & Development of Responsive Web application
• Must have -> Experience on any cloud services (AWS/Azure/Google Cloud)
• Must have -> At least 5+ Years of experience in building applications using Java/J2EE
• Must have -> Knowledge of document store, Kubernetes, messaging queue
• Must have ->Strong hands on work experience in Design & Development of Responsive Web application
• Experience in Angular JS (2/4/5/6) & JavaScript
• Experienced in working in agile teams
• Knowledge of Agile methodology
• Knowledge of Secure Programming Principles
• Knowledge or Experience in any one scripting language (bash, python)
• Experienced in working in a DevOps model.