Customer care representative

1. Job Overview: The position requires a dynamic Sales and Marketing Engineer with experience in BUILDING AUTOMATION SOLUTIONS Project Sales. The role involves driving sales, building client relationships, and promoting BUILDING AUTOMATION SOLUTIONS to achieve business objectives.

2. Responsibilities:

Sales and Marketing Strategy:

 Develop and implement comprehensive sales and marketing strategies for BUILDING AUTOMATION SOLUTIONS.

 Identify and pursue new business opportunities in target markets and industry segments.

 Collaborate with the marketing team to create compelling promotional materials.

Client Engagement:

 Build and maintain strong relationships with existing clients while actively seeking new partnerships.

 Conduct client needs assessments and propose tailored BUILDING AUTOMATION SOLUTIONS

 Conduct product demonstrations and presentations to showcase the benefits of offerings.

Technical Expertise:

 Possess in-depth technical knowledge of BUILDING AUTOMATION SOLUTIONS & ELV systems.

 Provide technical support to clients during pre-sales and post-sales phases.

 Stay abreast of industry trends to position solutions competitively.

Market Analysis:

 Conduct market research to identify industry trends, competitor activities, and market demands.

 Analyze customer feedback and market dynamics to enhance product offerings.

3. Qualifications:

 Bachelor& degree in Instrumentational / Electronics Engineering, Automation, or a related field.

 Proven experience in sales and marketing of BUILDING AUTOMATION SOLUTIONS.

 Strong technical understanding of HVAC and BUILDING AUTOMATION SOLUTIONS.

 Excellent communication and presentation skills.

 Results-oriented with a track record of meeting or exceeding sales targets.

4. Key Skills:

 Automation Sales BUILDING AUTOMATION SOLUTIONS/ELV /Project Sales

Additional Skills:

 Automation Products/Project Knowledge.

5. Benefits

 Competitive salary and commission structure.

 Health insurance and other benefits.

 Opportunities for professional development.

Experiences: 8 – 10 years

• Minimum 4 yrs. of experience in Requirement Elicitation, Data Management and Data cleansing experience.
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Ability to communicate clearly and effectively with both technology/development
• Must be proficient in MS office (Word, Excel, Visio, and PowerPoint)
• Ability to create and present executive level dashboards and status reports to Senior Leadership and cross-functional stakeholders

• Understand customers’ business needs and devise appropriate solutions using Sainapse.
• Document the requirements along with DFD and Swimlane diagrams.
• In depth analysis of the Past Data and perform Data Labeling.
• Finding out the Outliers in the data and extreme cases.
• Prepare the data for training of the Machine Learning model.

As a Front-end developer, you will work with motivated individuals who are passionate-beyond-measure to offer the Ultimate Shopping experience to consumers. You will leverage the latest technologies (HTML5, Javascript, ajax) and application paradigms (web apps on the desktop) to create a beautiful client that runs seamlessly on windows, mac, chrome, firefox, IE, safari.

Responsibilities:

• Implement Visual Designs in standards compliant, clean markup (HTML5/CSS3/JS)
• Develop responsive designs and thoroughly test cross browser compatibility of all product interfaces
• Identify and research new UI technologies
• Suggest and implement improvements to existing product interfaces
• Assist in building wireframes/prototypes
• Make data driven decisions based on analytics to improve user engage
• Advise, collaborate with, and synthesize feedback from designers and the backend team.
• Ready to explore and perform tasks that are out of your own pool of expertise
• Fulfil several project requests simultaneously while meeting tight deadlines.
• Make pages optimized for both performance as well as SEO

Requirements:

• Expert in making scalable and modular Front End code
• In depth knowledge of HTML, CSS & JavaScript
• Good experience in making Progressive Web Apps
• Knowledge of cross browsers & devices development issues and inconsistencies
• Good knowledge and experience in ReactJS and Server Side Rendering
• Experience in setting up & running task runners like Gulp & Webpack
• Experience in CSS pre and post processors like SASS/Stylus & PostCSS (we use SASS combined with PostCSS) & BEM style coding
• Experience in creating transitions/animations at 60fps especially on mobiles

Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London in 2004 and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. In 2013 Deliveroo was launched. Fast forward to 2020 and we operate in 12 markets with over 60,000 riders who deliver orders from 60,000 restaurants in over 500 cities worldwide.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.

We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allows us to deliver our orders in around 30 minutes.

And we're just getting started.

The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it's clear that our journey in the food sector has only just begun.

We are already a multi-billion pound company that has grown rapidly. Deliveroo came top in the FT's' list of Europe's fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte's 'UK Top 50' two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.

The Role

• Work as part of a full stack product team to develop solutions to ensure optimal experiences for our customers, riders, and restaurants

• Utilise a variety of backend technologies to build scalable products

• You'll take part in decisions related to how we undertake new projects

• You'll gather requirements and scope out projects with the rest of the team

Our skills include:

We want to emphasise that we don’t expect you to meet all of the below but would love you to have experience in some of these areas.

• Pride in readable, well-designed, well-tested software

• 5 to 10 years professional experience writing web-based applications in any language, and a willingness to quickly get up to speed on our stack (Ruby/Rails, Go, Python, Scala, or Rust)

• Experience with TDD environments (RSpec, Minitest, Capybara, Selenium)

• Experience with relational databases (PostGreSQL, MySQL) and key-value stores (Memcache, Redis)

• Experience with front-end web technology, bonus points for React

• Experience with web architecture at scale (20krpm and above)

• Experience with PostGIS, or any geography-heavy applications

• Experience with "NoSQL" data backends (Redis, MongoDB, ElasticSearch)

• Experience solving logistical problems with software

Life at Deliveroo

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

Diversity

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-ups around. 

• You have a strong appreciation for design and interaction, as well as an intimate understanding and appreciation for presentation layer code.
• You love puzzles, problem-solving and have proven in-depth knowledge in a variety of tech stacks.
• You are passionate about being precise in the implementation of designs and do not compromise on quality.
• You are comfortable working in a high-pressure environment and are able to adapt to the needs of the day.
• You are open-minded and curious to learn

Expectations and Responsibilities

• See a project through from conception to finished product
• Strong organizational skills. You should not need someone to “manage” you
• Excellent verbal communication skills
• Good problem-solving skills
• Attention to detail
• Be able to push the boundaries of technology to deliver an unparalleled product
• Able to research and use cutting edge tools to deliver seamless experiences for users

We expect you to have some exposure to the following technologies

• HTML5, CSS, SASS, JS
• CSS Libraries - Boostrap, CSS Grid
• Front-end frameworks (React/Angular/Vue)
• Git

Responsibilities:

• To build next-generation complex web applications that are efficient and modular.
• Works closely with UX designers and back-end engineers to implement versatile front-end solutions and new features.
• Responsible for integration with the services that reside on the back end.

Must-have skills:

• 2+ years of experience in building Single page applications using HTML5 CSS3 and AngularJS.
• In-depth knowledge on HTML5 and CSS is mustHands-on experience integrating upstream services, REST APIs.
• Hands-on with JS and preferably worked with Angular2+.
• Hands-on with automation/bundler like Gulp, Grunt or webpack.
• Extremely detail-oriented to strive for pixel perfection across all browsers.

We are looking for experts who can authoritatively write How-to guides, tips, and tricks for iPhone, Mac, Windows, Video Games, and the web in general.

The job requires you to have the following skills:

• You must be a computer geek. That kind of person who is the source of all things tech in the family.
• You must be able to write and explain tech in a way that is understandable to even non-expert users.
• You must have solid English writing skills.

Below are a few examples of the kind of work we expect you to do:

• https://allthings.how/how-to-use-snap-camera-filters-in-microsoft-teams/">How to Use Snap Camera Filters in Microsoft Teams
• https://allthings.how/how-to-enable-and-use-breakout-rooms-in-zoom/">How to Enable and Use Breakout Rooms in Zoom
• https://allthings.how/best-ai-writing-assistant-apps/">Best AI Writing Assistant Apps and Tools of 2020
• https://allthings.how/how-to-freeze-your-screen-on-google-meet/">How to Freeze your Screen/Camera on Google Meet
• https://allthings.how/how-to-scan-documents-using-files-app-on-iphone/">How to Scan Documents using Files app on iPhone
• https://allthings.how/how-to-intelligently-block-websites-in-chrome-and-microsoft-edge/">How to Intelligently Block Websites in Chrome and Microsoft Edge
• https://allthings.how/how-to-change-dns-server-easily-on-a-windows-10-pc/">How to Change DNS server easily on a Windows 10 PC

Think you're a good fit for the job? Let's talk.

Duties and Responsibilities:

Contribute to and influence the direction of social media strategy

- Design and execute marketing campaigns

- Analyze and report on the search performance

- Provide an SEO perspective on content creation and social media

- Improve the SEO of all company sites

- Analysis of competitor campaigns

- Regular KPI reporting

- Work closely with the SEO, online marketing and affiliate marketing teams to help coordinate all integrated online output.

Should be able to work on Designing tools like Canva, Adobe Photoshop, Lightroom, and other digital marketing designing tool.