Customer care representative

We're seeking a skilled Front-end Lead Engineer to lead an ongoing production-ready enterprise project and contribute to code while leading the frontend team. If you're adept at creating user-friendly products and eager to work with cutting-edge tech in a growing company, we want to hear from you. We value an entrepreneurial mindset and passion for technology in our team members.

Experience: 5+ Year

Working Time: 12.30 PM to 9.30 PM

• Collaborate closely with cross-functional teams, including design, engineering & QA, to deliver high-quality solutions.
• Participate in planning and decision-making processes related to technical architecture, design, and implementation.
• Lead and mentor the Front-end (FE) team, providing technical guidance, coaching, and support.
• Oversee the deployment of frontend applications, coordinating with teams as necessary.
• Drive agile development practices within the FE team, ensuring efficient project delivery.

Requirements

• Bachelor's degree in Computer Science or related field.
• Minimum of 3 years of experience in leading the front-end development team.
• Proven experience in frontend development, with expertise in ReactJS, NextJS, MaterialUI, and React Query.
• Proficient in TypeScript development, skilled in building type-safe applications and leveraging TypeScript configurations for enhanced development efficiency.
• Proven leadership skills, with the ability to lead and mentor a diverse team.
• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.

Benefits

• Gain real-world experience in corporate functioning.
• Learn to collaborate with diverse teams and meet deadlines in a professional environment.
• Access various learning and development programs to explore your passion.
• Work in a fast-paced, rapidly expanding tech team undergoing a revamp, with exposure to advanced technology and tools relevant to your role

About Springworks

At Springworks, we're on a mission to revolutionize the world of People Operations. With our innovative tools and products, we've already empowered over 500,000+ employees across 15,000+ organizations and 60+ countries in just a few short years.

But what sets us apart? Let us introduce you to our exciting product stack:

• SpringVerify: Our B2B background verification platform
• EngageWith: Spark vibrant cultures! Our recognition platform adds magic to work.
• Trivia: Fun remote team-building! Real-time games for strong bonds.
• SpringRole: Future-proof profiles! Blockchain-backed skill showcase.
• Albus: AI-powered workplace search and knowledge bot for companies

Join us at Springworks and be part of the remote work revolution. Get ready to work, play, and thrive in an environment that's anything but ordinary!

Role Overview

This role is for our Albus team. As a SDE 2 at Springworks, you will be responsible for designing, developing, and maintaining robust, scalable, and efficient web applications. You will work closely with cross-functional teams, turning innovative ideas into tangible, user-friendly products. The ideal candidate has a strong foundation in both front-end and back-end technologies, with a focus on Python, Node.js and ReactJS. Experience in Artificial Intelligence (AI), Machine Learning (ML) and Natural Language Processing (NLP) will be a significant advantage.

Responsibilities:

• Collaborate with product management and design teams to understand user requirements and translate them into technical specifications.
• Develop and maintain server-side logic using Node.js and Python.
• Design and implement user interfaces using React.js with focus on user experience.
• Build reusable and efficient code for future use.
• Implement security and data protection measures.
• Collaborate with other team members and stakeholders to ensure seamless integration of front-end and back-end components.
• Troubleshoot and debug complex issues, identifying root causes and implementing effective solutions.
• Stay up-to-date with the latest industry trends, technologies, and best practices to drive innovation within the team.
• Participate in architectural discussions and contribute to technical decision-making processes.
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Goals (not limited to):

1 month into the job:

• Become familiar with the company's products, codebase, development tools, and coding standards. Aim to understand the existing architecture and code structure.
• Ensure that your development environment is fully set up and configured, and you are comfortable with the team's workflow and tools.
• Start contributing to the development process by taking on smaller tasks or bug fixes. Ensure that your code is well-documented and follows the team's coding conventions.
• Begin collaborating effectively with team members, attending daily stand-up meetings, and actively participating in discussions and code reviews.
• Understand the company's culture, values, and long-term vision to align your work with the company's goals.

3 months into the job:

• Be able to independently design, develop, and deliver small to medium-sized features or improvements to the product.
• Demonstrate consistent improvement in writing clean, efficient, and maintainable code. Receive positive feedback on code reviews.
• Continue to actively participate in team meetings, offer suggestions for process improvements, and collaborate effectively with colleagues.
• Start assisting junior team members or interns by sharing knowledge and providing mentorship.
• Seek feedback from colleagues and managers to identify areas for improvement and implement necessary changes.

6 months into the job:

• Take ownership of significant features or projects, from conception to deployment, demonstrating leadership in technical decision-making.
• Identify areas of the codebase that can benefit from refactoring or performance optimizations and work on these improvements.
• Propose and implement process improvements that enhance the team's efficiency and productivity.
• Continue to expand your technical skill set, potentially by exploring new technologies or frameworks that align with the company's needs.
• Strengthen your collaboration with other departments, such as product management or design, to ensure alignment between development and business objectives.

Requirements

• Minimum 4 years of experience working with Python along with machine learning frameworks and NLP technologies.
• Strong understanding of micro-services, messaging systems like SQS.
• Experience in designing and maintaining nosql databases (MongoDB)
• Familiarity with RESTful API design and implementation.
• Knowledge of version control systems (e.g., Git).
• Ability to work collaboratively in a team environment.
• Excellent problem-solving and communication skills, and a passion for learning. Essentially having a builder mindset is a plus.
• Proven ability to work on multiple projects simultaneously.
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Nice to Have:

• Experience with containerization (e.g., Docker, Kubernetes).
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Knowledge of agile development methodologies.
• Contributions to open-source projects or a strong GitHub profile.
• Previous experience of working in a startup or fast paced environment.
• Strong understanding of front-end technologies such as HTML, CSS, and JavaScript.

About Company / Benefits

• Work from anywhere effortlessly with our remote setup perk: Rs. 50,000 for furniture and headphones, plus an annual addition of Rs. 5,000.
• We care about your well-being! Our health scheme covers not only your physical health but also your mental and social well-being. We've got you covered from head to toe!
• Say hello to endless possibilities with our learning and growth opportunities. We're here to fuel your curiosity and help you reach new heights.
• Take a breather and enjoy 30 annual paid leave days. It's time to relax, recharge, and make the most of your time off.
• Let's celebrate! We love company outings and celebrations that bring the team together for unforgettable moments and good vibes.
• We'll reimburse your workation trips, turning your travel dreams into reality.
• We've got your lifestyle covered. Treat yourself with our lifestyle allowance, which can be used for food, OTT, health/fitness, and more. Plus, we'll reimburse your internet expenses so you can stay connected wherever you go!
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Join our remote team and experience the freedom and flexibility of asynchronous communication. Apply now!

Know more about Springworks:

• Life at Springworks: https://www.springworks.in/blog/category/life-at-springworks/ 
• Glassdoor Reviews: https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm
• More about Asynchronous Communication: https://www.springworks.in/blog/asynchronous-communication-remote-work/

• Develop and implement strategies to grow and expand our business in the nursing training and overseas placement industry.
• Take responsibility for sales and placement targets.
• Build relationships with nursing professionals, hospitals, and other organizations to promote Bikham Academia's services.
• Manage a team of sales professionals and recruiters to achieve sales targets and placement goals.
• Monitor and analyze market trends and identify opportunities for growth and expansion.
• Develop and manage budgets, forecasts, and financial reports.
• Ensure compliance with all legal and regulatory requirements.
• Provide leadership and guidance to the team to ensure successful delivery of services to clients.
• Develop and implement marketing strategies to promote Bikham Academia's brand.

Requirements:

• Minimum 7+ years of experience in the overseas placement industry.
• Proven success track record of placing a good number of candidates throughout his/her career.
• Excellent communication and interpersonal skills.
• Strong leadership and team management skills.
• Ability to work independently and as part of a team.
• Open to monthly travel/touring.
• Strong problem-solving and analytical skills.
• Ability to handle multiple tasks and meet deadlines.

Education and Experience:

• .Experience in managing a team of sales professionals and recruiters.
• Understanding of the nursing profession and the OET training and overseas placement industry.

Job Description :

- Collaborate with cross-functional teams to define, design, and ship new features.

- Work with outside data sources and APIs.

- Worked on Dart.js

- Unit-test code for robustness, including edge cases, usability, and general reliability

- Work on bug fixing and improving application performance

- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Responsibilities And Duties :

- Must have built at least one Android, iOS, apps with Flutter or Hybrid Framework.

• 6+ months of proven experience as a Data Scientist or Data Analyst
• Understanding of machine-learning and operations research
• Extensive knowledge of R, SQL and Excel
• Analytical mind and business acumen
• Strong Statistical understanding
• Problem-solving aptitude
• BSc/BA in Computer Science, Engineering or relevant field; graduate degree in Data Science or other quantitative field is preferred