Customer care representative

Job Summary

We are seeking a skilled and detail-oriented Certinia Financial Management Cloud Consultant with strong accounting and finance domain expertise. The ideal candidate should have hands-on experience in Certinia (FinancialForce) Financial Management Cloud and exposure to finance operations such as AP, AR, GL, billing, reconciliations, and financial reporting.

The candidate should possess a good understanding of ERP finance processes and experience working on the Salesforce platform.

Key Responsibilities

• Work on Certinia Financial Management Cloud (FinancialForce) modules
• Handle finance and accounting operations including:
• Accounts Payable (AP)
• Accounts Receivable (AR)
• General Ledger (GL)
• Billing & Invoicing
• Revenue Recognition
• Bank Reconciliation
• Financial Reporting
• Month-end and Year-end closing activities
• Support finance stakeholders in resolving accounting and system issues
• Collaborate with business users and cross-functional teams
• Perform reconciliation and audit support activities
• Work with Salesforce-based approvals and workflows
• Assist in ERP implementation, support, and enhancement activities
• Ensure compliance with accounting and taxation standards

Required Skills

• 4+ years of experience in finance/accounting operations
• Hands-on experience in:
• Certinia Financial Management Cloud / FinancialForce
• Salesforce Platform
• ERP Finance systems
• Strong knowledge of:
• AP
• AR
• GL
• Billing
• Financial reconciliation
• Accounting processes
• Good understanding of finance operations and reporting
• Experience in Excel and reporting tools
• Strong communication and stakeholder management skills

• Assist in preparation of landscape masterplans and detailed drawings
• Develop layout plans, sections, and technical landscape drawings
• Work on podium landscapes, villa developments, and amenity spaces
• Coordinate with architects, consultants, and execution teams
• Prepare presentation drawings, concept visuals, and documentation
• Support site coordination and design implementation when required
• Contribute to design discussions and studio workflows

Primary Responsibilities

• Understand current state architecture, including pain points.
• Create and document future state architectural options to address specific issues or initiatives using Machine Learning.
• Innovate and scale architectural best practices around building and operating ML workloads by collaborating with stakeholders across the organization.
• Develop CI/CD & ML pipelines that help to achieve end-to-end ML model development lifecycle from data preparation and feature engineering to model deployment and retraining.
• Provide recommendations around security, cost, performance, reliability, and operational efficiency and implement them
• Provide thought leadership around the use of industry standard tools and models (including commercially available models and tools) by leveraging experience and current industry trends.
• Collaborate with the Enterprise Architect, consulting partners and client IT team as warranted to establish and implement strategic initiatives.
• Make recommendations and assess proposals for optimization.
• Identify operational issues and recommend and implement strategies to resolve problems.

Must have:

• 3+ years of experience in developing CI/CD & ML pipelines for end-to-end ML model/workloads development
• Strong knowledge in ML operations and DevOps workflows and tools such as Git, AWS CodeBuild & CodePipeline, Jenkins, AWS CloudFormation, and others
• Background in ML algorithm development, AI/ML Platforms, Deep Learning, ML Operations in the cloud environment.
• Strong programming skillset with high proficiency in Python, R, etc.
• Strong knowledge of AWS cloud and its technologies such as S3, Redshift, Athena, Glue, SageMaker etc.
• Working knowledge of databases, data warehouses, data preparation and integration tools, along with big data parallel processing layers such as Apache Spark or Hadoop
• Knowledge of pure and applied math, ML and DL frameworks, and ML techniques, such as random forest and neural networks
• Ability to collaborate with Data scientist, Data Engineers, Leaders, and other IT teams
• Ability to work with multiple projects and work streams at one time. Must be able to deliver results based upon project deadlines.
• Willing to flex daily work schedule to allow for time-zone differences for global team communications
• Strong interpersonal and communication skills

Your Impact:

•                 Interact clearly with clients and the on-shore and off-shore project teams

•                 Regular involvement in thought leadership Best Practices development

•                 Facilitate end to end project design & development while working closely with global client

Your Skills & Experience:

•                 4 to 14 years of development experience in SFDC

•                 Excellent hands-on experience in Salesforce application development including VF, Apex Triggers, Asynchronous Apex

•                 Deep knowledge of Lightning framework

•                 Expertise in Business Requirement gathering, Analysis & conceptualizing high-level architectural framework & design

•                 Experience working with Sales or Service cloud, Community Cloud, Marketing Cloud

•                 Conceptualize end to end integration projects & knowledge of authentication mechanism

•                 Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration

•                 Working knowledge on continuous integration, working with repositories (e.g. Git)

•                 Should have experience to design the data flow and work with any ETL or dataloader

•                 Excellent experience in designing and architecting large scale applications

•                 Thorough understanding of Solution architecting & Estimation process

•                 Excellent consulting skills, oral and written communication, presentation, and analytical skills 

Set Yourself Apart With:

•                 Salesforce Certifications

•                 Knowledge of Heroku, Angular.js and Salesforce Einstein, Salesforce CPQ, CloudCraze B2B

•                 Incident and problem management skills

•                 Ability to provide necessary coaching to bring juniors up to speed on the technology

•                 Exceptional written skill for solution documentation creation for both technical and non-technical material

•                 Background in force.com platform and deployment experience in an outsourced service environment

•                 Articulation skills & Good team player

•                 Self-starter and self-learner with keen interest to grow

•                 Process orientation and the ability to define and setup processes

•                 Mentoring team members

Benefits of Working:

•                 Gender Neutral Policy

•                 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)

•                 Generous parental leave and new parent transition program

•                 Flexible work arrangements

•                 Employee Assistance Programs to help you in wellness and well being  

Oddr is looking for an experienced senior frontend engineer to help us build modern web-based Cloud applications. The ideal candidate should be able to bring new ideas to the table and design and implement the frontend architecture with a strong emphasis on its robustness, testability, re-usability, performance, and ease of maintenance. As a senior engineer, the candidate should be able and willing to mentor and guide fellow team members as the team scales and grows. The candidate should demonstrate leadership qualities, be a self-motivated team player, and take pride in what they deliver.

The candidate should be interested in a long-term stable career to grow with our company. The candidate will need to work late night hours because of the geographic distribution of the team.

Technical Requirements:

• Strong proficiency in React.js and its core principles
• Solid understanding of JavaScript/TypeScript, CSS, HTML, and other standard frontend technologies and tools
• Experience with frontend test automation frameworks and tools
• Familiarity with RESTful APIs
• Experience with modern authorization techniques like JWT
• Experience with monitoring and improving frontend performance
• General understanding and knowledge of the UI/UX best practices
• Ability to write clean, well-structured code with proper abstraction and re-usability
• Ability to work to tight deadlines, manage priorities, and take responsibility for delivering to time and quality requirements
• Ability to understand business requirements and translate them into technical requirements
• Excellent communication skills
• Excellent problem-solving skills

Minimum qualifications required:

• Bachelor's degree or relevant certification from a reputable institute.
• 5 years of experience with at least 2 years of building enterprise applications using React.js in recent projects.