Rice Quality Manager

Job Summary:

We are seeking a motivated Technical Support Engineer with 2 years of experience in Active Directory and Windows Server administration. The ideal candidate will provide technical support for user account management, authentication, and directory services while assisting in maintaining a secure and stable IT infrastructure.

Key Responsibilities:

Provide Level 1 and Level 2 support for Active Directory–related incidents and requests.

Create, modify, and disable user accounts, groups, and organizational units (OUs) in Active Directory.

Manage password resets, account unlocks, and access permissions as per company policies.

Support and maintain Group Policy Objects (GPOs), DNS, and DHCP configurations.

Troubleshoot login issues, replication errors, and system access problems.

Assist in Windows Server administration and patch updates.

Work closely with senior engineers to implement security and compliance standards.

Maintain accurate documentation of configurations, processes, and troubleshooting steps.

Provide remote and onsite support for internal users and IT systems when required.

Required Skills & Qualifications:

Bachelor’s degree or diploma in Computer Science, IT, or related field.

1–2 years of hands-on experience in Active Directory administration or technical support.

Knowledge of Windows Server (2016/2019/2022) environment.

Familiar with DNS, DHCP, and Group Policy Management.

Basic knowledge of networking concepts (TCP/IP, VPN, firewalls).

Experience with PowerShell or command-line tools (preferred).

Strong analytical, troubleshooting, and communication skills.

Ability to work in a fast-paced IT support environment.

Preferred Qualifications:

Microsoft certifications such as MCSA, SC-300, or Azure Administrator Associate (optional but preferred).

Exposure to Azure Active Directory / Microsoft 365 user management.

Experience using ticketing systems (ServiceNow, Jira, etc.)..

About us:
Aeons ago (2015 :)), in the humble abode of Abhishek’s bachelor pad, our co-founders, Abhishek Ballabh & Sushil Mundada, set out to bring innovation into the world of admissions. Today, we are trusted with the admissions of over 300 educational institutions. Our team of 60 + team members (and growing!) are on a mission to help ExtraaEdge become the globally preferred Education Marketing Technology.

 The primary requirement for this role is:

• Sharp .NET & MVC framework knowledge & programming hands-on.

• Attention to Detail.

• Razor-sharp analytical & problem-solving skills.

• Experience in Agile methods & Test-Driven design.

Job Profile: 

• To be a part of the development initiatives at ExtraaEdge and work in a high-performance team.
• Minimum 0 to 2 years of development experience.
• Manage the backend services and controller changes when a new module is implemented.
• Manage the development roadmap in sync with the product roadmap.
• Suggest architectural changes & optimizations while fine-tuning the application.
• Being able to step into the shoes of the user/learner and identify the best design/coding strategies & frameworks.
• Interact with operations & sales to understand expectations.

Skills Required:

• 0 to 2 years of experience working on C#, .NET Core, .NET MVC.
• Proficient in Entity Framework, LINQ to Objects.
• Experienced in SQLServer, Database design, and understanding database queries.
• Advanced Database knowledge like Indexing, Stored Procedures.
• REST API design and implementation.
• Knowledge of Azure Cloud Management, WebApps & Deployments.
• Hands-on in writing Unit Tests.
• Familiarity with architecture styles/APIs (REST, RPC).
• Understanding of Agile methodologies.
• Excellent problem solving and communication skills.

We are looking for a Product Designer who will be responsible for creating great websites/apps for our product. Primary duties include conceptualising and implementing creative ideas for the product, as well as creating visual elements. You will be working closely with our development team to ensure proper and hassle-free implementation.

To be successful in this role, you will need to have excellent visual design skills and be proficient in graphic design software such as Adobe Photoshop, Adobe Illustrator, Adobe XD, and Figma.

Responsibilities:

• Conceptualizing creative ideas with the team.
• Testing and improving the design of the website/app.
• Establishing design guidelines, standards, and best practices.
• Maintaining the appearance of websites by enforcing content standards.
• Designing visual imagery for websites and ensuring that they are in line with branding.
• Working with different content management systems.
• Communicating design ideas using user flows, process flows, site maps, and wireframes.
• Incorporating functionalities and features into websites.
• Designing sample pages including colours and fonts.
• Preparing design plans and presenting the website structure.

Requirements:

• Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, Adobe XD, Figma and other visual design tools.
• Experience 5+ years
• Good understanding of content management systems.
• Proficient understanding of cross-browser compatibility issues.
• Excellent visual design skills.
• Up-to-date experience with international web protocols, standards, and technologies.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.
• Excellent communication skills.

Job brief:

A website catalogue specialist contributes to the growth of the online business for our clients. The individual is responsible for ensuring the high quality and timely update on websites for each of our client’s brands. 

Job description:

• Manage website operations for eCommerce including update product catalog through Shopify
• Responsible for individual and bulk listing with high quality Product Specifications across the Website
• Write engaging and descriptive product descriptions to improve customer experience
• Ensure that the catalog contains accurate, comprehensive and high-quality product information
• Create appropriate website content aligned with the Client’s strategy.
• Do the quality check for the catalog images as per Image guidelines, to review product catalogs based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.
• Collaborate with multiple stakeholders like Design Team, Marketing Team and other internal and external stakeholders on their requirements to deliver better results.
• Keep up-to-date with industry best practices and monitor competitor websites.

Job Requirement: 

• Graduate degree in computer science, or related qualification.
• 1+ years of work experience as a website specialist.
• Hands on experience on Shopify and SEO Management
• Ability to troubleshoot website issues in a fast-paced environment.
• Strong attention to detail with an analytical mind and outstanding problem-solving skills.
• Excellent content creation and writing skills.
• Fantastic time management skills with the ability to multitask

Job brief
We are looking for a pleasant and competitive Promoter that thrives in attracting new customers. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of product/services presentations, generating interest and qualifying sales prospects.

Responsibilities
Demonstrate and provide information on promoted products/services
Create a positive image and lead consumers to use it
Use lectures, films, charts, and/or slide shows
Distribute product samples, brochures, flyers etc. to source new sales opportunities
Identify interest and understand customer needs and requirements
Set up booths or promotional stands and stock products
Report on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc)
Requirements
Proven working experience as a Promoter
Track record of over-achieving quota
Ability to understand customer needs and handle different types of personalities
Strong listening, communication, presentation and social skills
High school degree or BS in Marketing