The Role
We're looking for a Revenue Operations Specialist who is equal parts systems thinker, AI enthusiast, and the connective tissue across our entire go-to-market engine. This isn't a "keep the lights on" ops role. This is a builder role — you'll be architecting the processes, automations, and AI workflows that let our BD, Sales, and Marketing teams scale faster than they ever could manually. Half your time will be spent building intelligent agents and workflows using cutting-edge AI tools. The other half? Making sure every lead, every deal, and every data point is exactly where it should be.
What You'll Own
AI-First Operations (50% of your time)
● Design, build, and iterate on AI agents and automated workflows across the entire revenue stack
● Use tools like n8n, Make, Zapier, Clay, or custom LLM pipelines to eliminate manual, repetitive work
● Proactively identify where AI can replace or augment human effort across BD, Sales, and Marketing
● Stay ahead of the curve — experiment with new AI tooling and bring the best back to the team
● Be our internal AI evangelist and help the broader GTM team use AI in their own workflows
CRM & Data Integrity
● Own the CRM (end-to-end) — structure, hygiene, workflows, and governance
● Ensure every contact, company, deal stage, and activity is accurate, consistent, and actionable
● Build dashboards and reporting that give leadership real-time visibility into pipeline health
Tools, Stack & Integrations
● Manage and optimize the GTM tech stack across Sales, BD, and Marketing
● Ensure all tools are properly integrated and data flows seamlessly between systems (CRM ↔ enrichment ↔ outreach ↔ marketing ↔ analytics)
● Evaluate and onboard new tools with a ruthless focus on ROI and adoption
Process & Enablement
● Define and document the end-to-end lead lifecycle — from first touch to closed deal
● Build scalable playbooks and SOPs that the team actually uses
● Act as the operational bridge between BD, Sales, and Marketing — breaking silos and keeping everyone aligned
● Ensure leads never fall through the cracks, and every handoff is seamless
Shubham Vishwakarma
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