Mechanical Engineer

As a Customer Success Specialist, you’ll be the driving force behind exceptional learner experiences—from the moment they join to achieving their career goals. Your mission? Enhance user love and transform learning journeys into success stories!

What You'll Do:

• Manage the Learner Journey: Own the entire user lifecycle, from onboarding to post-course support, ensuring a seamless and rewarding experience.
• Be the Voice of LearnTube: Engage with learners via calls, chat, and email, resolving queries, offering guidance, and ensuring they get the most out of our courses.
• Drive Performance Excellence: Meet and exceed key performance metrics: quality, productivity, and user feedback, setting new standards for success.
• Build Strong Relationships: Go beyond solving queries: foster deep learner engagement and loyalty by actively listening and responding to their needs.
• Elevate the Learning Experience: Ensure every paid learner receives top-notch attention and support, making their upskilling journey smooth and enjoyable.
• Support Career Success: Help learners land their dream jobs by providing career guidance, insights, and expert assistance in job placements.

About Us: At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:

• AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback.
• Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.

Meet the Founders: LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes.

We’re proud to be recognized by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.

What We Are Looking For:

• 1-2 years of experience in core operations/ customer success
• Strong communication & interpersonal skills
• MS Excel proficiency
• Detail-oriented mindset
• Passion for learning & helping others grow

Why Join Us?

• Fast-growing startup: Be part of something big, with real impact on people’s careers.
• High autonomy & ownership: Your ideas matter, and you’ll see them in action.
• Collaborative & transparent culture: Great teamwork.
• Endless learning opportunities: Upskill while helping others do the same.

About us

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Position: Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.

Duties & Responsibilities:

• Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
• Replenishing retail shelves as per store requirement
• Managing store visual merchandising and managing customer billing and gift-wrapping
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
• Maintaining a safe and healthy work environment
• Following the cleaning and hygiene guidelines set by the store

Candidate Qualifications & Skill Requirements:

• Candidate should ideally have 2- 3 years of experience in a similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask

Reporting Manager: Store Manager

Company Overview: Welcome to Office Advisor – where technology meets the future of commercial real estate in India! With our advanced technology platform, we're simplifying the office search process, connecting businesses with their ideal workspace effortlessly. Join us as we redefine the future of workspace solutions at Office Advisor.

Position Overview: We're on a mission to redefine the way companies find their perfect office space in India. As a Business Development Associate, you will be at the forefront of our efforts, engaging with companies to understand their needs and guiding them through the process of finding their ideal workspace. If you're passionate about forging connections and driving business growth, we'd love to have you on board!

Key Responsibilities:

• Prospect and identify potential clients who are in search of office space, ranging from startups to established corporations.
• Engage with clients through various channels, including phone calls, emails, and networking events, to understand their requirements and introduce them to the Office Advisor platform.
• Conduct site visits and property tours with clients, showcasing available office spaces and addressing any questions or concerns they may have.
• Lead negotiation meetings between clients and landlords, advocating for our clients' best interests while fostering positive relationships with all parties involved.
• Collaborate with internal teams to ensure a smooth transition from client inquiry to successful leasing transactions.
• Stay informed about market trends, competitor activities, and industry developments to identify new business opportunities and enhance our services.

Qualifications:

• Bachelor's degree in business administration, marketing, or a related field.
• Proven experience in sales, business development, or a similar role, preferably B2B.
• Strong interpersonal and communication skills, with the ability to build rapport and influence decision-makers.
• Results-driven mindset with a focus on achieving and exceeding targets.
• Flexibility to adapt to evolving business needs and market dynamics.

Join us in revolutionizing the commercial real estate sector in India and be part of a passionate team committed to driving innovation and excellence. Apply now to embark on an exciting journey with Office Advisor!

Responsibilities:

• Collaborate with cross-functional teams to define, design, and ship new features.
• Develop and maintain web applications using Angular
• Design, build, and maintain efficient, reusable, and reliable code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.
• Work with external data sources and APIs.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Collaborate with other developers and stakeholders to ensure successful project completion.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• 2+ years of experience in web application development using Angular.
• Strong knowledge of Angular 2+ and TypeScript.
• Experience with Angular Material and Bootstrap.
• Knowledge of relational database design and development using SQL Server.
• Familiarity with agile development methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience with Entity Framework Core.
• Experience with Azure Cloud Services.
• Familiarity with unit testing frameworks such as NUnit and xUnit.
• Experience with source control management tools such as Git.
• Knowledge of CI/CD pipelines using Azure DevOps or similar tools.

Touted as “Uber” for trucks, Trucknetic is a tech-first startup redefining the freight industry by creating a unique marketplace connecting shippers and carriers for the front and return loads using AI-ML, analytics, and associated technologies.

Trucknetic aims to play a crucial role in India's booming logistics sector and become the first platform in the world to provide any truck for any commodity from anywhere in the country.

Our company is looking for an experienced Accounting Manager to oversee our accounting department. The Accounting Manager will be responsible for monitoring general accounting practices, budgeting, developing internal accounting controls, tracking high-volume corporate client accounts and building a strong financial team. The successful candidate for this position will report directly to our CEO and play an instrumental role in the financial future of the company.

What You'll Be Doing

• Manage day-to-day accounting operations and ensure that there is a redundant process backup in place for every critical operation
• Create new internal accounting corporate policies and maintain existing policies
• Monitor emerging technology to determine ways to automate the accounting process without sacrificing accuracy and accountability
• Develop monthly and quarterly accounting reports for the management and executive teams
• Implement and monitor the month, quarter and year-end closeout accounting schedules
• Oversee and manage the general accounting functions, including, but not limited to accounts payable, accounts receivable, general ledger, and taxes
• Help with quarterly and year-end financial audit activities and the annual corporate financial controls audit
• Assess current practices and procedures, and make recommendations for improvements

Requirements

• Bachelor’s Degree in Accounting or Finance required (Master’s degree preferred)
• 3+ years experience in an accounting leadership role
• Exceptional leadership abilities
• Strong budgeting, financial forecasting and financial analysis skills required
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

What Is On Offer

• Work with a young & passionate team to excel and make an impact.
• Work directly with the founder.
• Attractive ESOPS.
• A super passionate team with deep conviction which has stayed together during covid.
• Very high ownership role in a fast-paced environment.
• Great Culture -> No hierarchy/politics nonsense guaranteed!

We at OYO are expanding our design team and looking for a Senior Product Designer / Product Designer - II to join us. The role will be an advocate for OYO design, shaping product experiences by creating designs that delight our users and make them successful.

We believe in doing the right things and in that spirit, we are looking to hire the right people - those who are humble, hungry and smart.

Responsibilities

• Working closely with the Principal Product Designers, Business Teams, Product and Tech teams to deliver high impact data-driven design solutions.
• Creating cohesive style guides ensures a consistent design language is applied across the product.
• Designing new products, interfaces, and user experiences across multiple platforms.
• Simplify complex user interactions, highlight the product’s brand and unique personality.

You will also be exposed to the whole spectrum of UX design at OYO. If you're looking for opportunities to do practical User Research, Design Sprint, Content Strategy, Data-Driven Design, Usability Testing and Design Systems, this is the place.

Requirements

• 4 - 8 years of experience in product designing.
• Detail orientation, execution excellence and entrepreneurial spirit.
• A design portfolio demonstrating design principles, problem-solving approach and the solution for web and/or mobile platforms.
• Hands-on experience in Figma design tool and familiarity with other design tools including but not limited to: Sketch, adobe application or micro interaction tools.
• A strong foundation in visual and interaction design.
• Expertise with mobile and consumer facing UX design.
• Good knowledge in design fundamentals, such as design thinking frameworks, and the ability to take on a structured approach in solving problems.
• Effective team player, communication, presentation and problem-solving skills.

Why Should You Join

• A chance to work in a team that is at the forefront of innovation that has constantly created a tangible difference in peoples’ lives across the world.
• You’d be working closely with the world-class leadership team at OYO, and thereby allowing you access to great learning, growth and exposure.
• This role will be a precursor to several long-term exciting growth and leadership opportunities within the organization.

About OYO

OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157,000 hotel and home storefronts in more than 35 countries including India, Europe, and Southeast Asia as of March 31, 2021. For more information, visit http://www.oyorooms.com.

• Monitoring room sales and improving sales technique
• Answering questions about property facilities/services and room accommodations
• Handling inquiries and obtaining correct information regarding details of reservation
• Confirming and processing reservation requests
• Ensuring all information pertaining to reservations are properly taken and entered into the system
• Overseeing accuracy of room blocks, reservations, and group market codes
• Keeping up to date rooms available for sale and any changes in hostel room rates
• Helping maximize room sales by upselling through different packages
• Maintaining and updating all room reservation transactions, room availabilities
• Handling group bookings as well as end to end reservations processes
• Working closely with Sales Front Desk, Marketing and other departments, to ensure guest requirements are met

Desired Candidate Profile

• Experience in voice and email process both
• Background in handling reservation for Hotels/Travel/Tourism in BPO/Call Centre(Hospitality)