UX Designer

We are seeking an experienced and detail-oriented Tax Manager with expertise in U.S. taxation to oversee and manage all tax-related functions and ensure compliance with federal, state, and local tax laws. The ideal candidate will have strong technical knowledge of U.S. tax codes, experience in corporate tax planning, and a background in working with multinational or U.S.-based entities.

About Valuebound

Valuebound is a technology services firm trusted by enterprises and high-growth startups to solve complex digital challenges. We specialize in Digital Transformation, CMS platforms, and AI/ML-led innovation. Our clients include Fortune 500 companies and global organizations across sectors like BFSI, Media, Healthcare, and Manufacturing.

As we continue to scale, we’re looking for an experienced Account Manager who will serve as the strategic point of contact for our key enterprise and mid-market accounts, someone who can foster long-term client relationships, drive revenue growth, and ensure seamless project delivery in collaboration with our delivery, AI, and pre-sales teams.

Key Responsibilities

1. Client Relationship Management
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3. Build strong, lasting relationships with CXOs, business heads, and key stakeholders across client organizations.
4. Act as the primary point of contact for ongoing engagements, ensuring high client satisfaction and proactive communication.
5. Conduct regular QBRs (Quarterly Business Reviews) and strategic check-ins with clients.
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7. Account Growth & Revenue Ownership
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9. Own revenue targets for assigned accounts and work towards achieving growth through upselling, cross-selling, and renewals.
10. Identify opportunities to expand Valuebound’s footprint by understanding client pain points and aligning our capabilities (CMS, Digital Engineering, AI/ML, etc.).
11. Collaborate with pre-sales and delivery teams to create tailored proposals and pitch new solutions.
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13. Project Oversight & Delivery Collaboration
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15. Serve as the bridge between client expectations and internal teams to ensure timely and quality delivery of services.
16. Work closely with project managers, solution architects, and engineering leads to proactively mitigate risks or delivery challenges.
17. Escalate and resolve client issues effectively and with urgency.
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19. Strategic Planning & Account Mapping
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21. Map key stakeholders and decision-makers within client organizations to understand business priorities and influence strategy.
22. Stay on top of client industry trends and how they might impact the client’s roadmap or create new opportunities for Valuebound.
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24. Operational Excellence
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26. Maintain up-to-date account health dashboards, risk logs, and expansion plans.
27. Ensure adherence to CRM hygiene, reporting frameworks, and internal governance processes.

Key Skills & Competencies

• Strong client relationship and stakeholder management capabilities.
• Excellent verbal and written communication skills, including storytelling, executive presentations, and negotiation.
• Strong strategic thinking and commercial acumen, and the ability to align client goals with Valuebound’s service offerings.
• High responsiveness, ownership mindset, and a proactive approach to solving problems.
• Collaborative team player who can work closely with delivery, marketing, pre-sales, and leadership teams.

Preferred Qualifications & Experience

• 3–6 years of experience in a client-facing role within a technology services company.
• Prior experience managing enterprise and mid-market clients (mandatory).
• Proven track record in retaining and expanding key accounts.
• Exposure to international clients (especially US-based) is a strong plus.
• Understanding of digital transformation, CMS (Drupal/Adobe/WordPress), AI/ML, or custom product development services.
• Bachelor’s degree in Business, Engineering, or related fields; MBA is a plus.

What You’ll Love About Valuebound

• Work with cutting-edge clients across industries and geographies.
• Collaborate with teams building AI products, next-gen CMS solutions, and more.
• Flat, transparent, and ambitious work culture focused on growth and innovation.
• Opportunity to grow into a leadership role as we scale toward ₹100 Cr ARR.

Primary Responsibilities

• Architect and drive complex software performance improvement projects that mitigate the performance challenges of the product and establish new guidelines for future product features
• Work with the development team, and database administrators to analyze performance bottlenecks, make recommendations to address performance concerns, and co-design performance into new feature development
• Efficiently working with various profiling and monitoring tools to identify performance and concurrency bottlenecks, propose and implement optimizations to improve cloud product
• Review end-user usage patterns and customer logged performance defects and enhance performance test coverage based on gaps identified.
• Understand database internals, server and storage system design, application interactions with database queries and stored procedures and with other downstream systems
• Troubleshoot issues experienced by users and propose solutions

Basic Qualifications

• 8+ years of experience in implementing and driving software performance engineering projects and solutions. Advanced level experience with concurrency, multithreading, and distributed system architectures
• Experience analyzing performance bottlenecks with application code interfacing with databases using ORM Frameworks, cache layers, data storage, servers, networking, and database query protocols including developing stored procedures, SQL queries, and database applications
• Working knowledge of relational database internals (locking, consistency, replication, serialization, failover, recovery)
• Comfortable with Windows, SQL Server, .NET Framework/Core, GIT, Nuget, SPA, Modern UI Frameworks, ORM Framework NHibernate in terms of both tools and application development
• Passionate about finding software performance bottlenecks and optimizing code to produce a better customer experience
• Experience with APM (Application Performance Monitoring), RUM (Real User Monitoring), and other Dev tools used for Performance monitoring and analysis
• Experience with performance bottleneck analysis, system design for scaling

Location: Bangalore, Gurgaon, Work From Home

Function: Software Engineering → Mobile Development

What you need to have:

ThoughtWorks is a global software consultancy with an aim to create a positive impact on the world through technology. Our community of technologists thinks disruptively to deliver pragmatic solutions for our clients' most complex challenges. We are curious minds who come together as collaborative and inclusive teams to push boundaries, free to be ourselves and make our mark in tech.

Our developers have been contributing code to major organizations and open source projects for over 25 years. They’ve also been writing books, speaking at conferences and helping push software development forward, changing companies and even industries along the way. We passionately believe that software quality is driven by open communication, review and collaboration. That’s why we’re such vehement supporters of open source and have made significant contributions to open source tools for testing, continuous delivery (GoCD), continuous integration (CruiseControl), machine learning and healthcare. 

As consultants, we https://www.thoughtworks.com/careers/hub/consultant-life">work with our clients to ensure we’re evolving their technology and empowering adaptive mindsets to meet their business goals. You could influence the digital strategy of a retail giant, build a bold new mobile application for a bank or redesign platforms using event sourcing and intelligent data pipelines. You will use the latest Lean and Agile thinking, create pragmatic solutions to solve mission-critical problems and challenge yourself every day.

You’ll spend time on the following:

• You will champion best practices like writing clean and reusable code using practices like TDD, SOLID principles, OO design, and pair programming
• You will partner with other technologists from cross-functional teams advocating devops culture
• You will work in collaborative, product-focused teams to build innovative customer experiences
• Take ownership and accountability beyond individual deliverables, always pushing the envelope in order to deliver awesome results for our clients
• Learn, digest and subsequently apply the latest technology thinking from ourhttps://www.thoughtworks.com/radar"> tech radar to solve client problems

Here’s what we’re looking for:

• You have 2+ years* of experience using two or more development languages (Java, JavaScript, Ruby, C#, etc.) with experience in Object-Oriented programming
• You’re willing and able to commit to traveling up to 100% (back home on the weekends) across the US and Canada to help our clients solve their business problems
• You can write clean, high-quality code in a variety of languages and are also able to spot (and improve) bad code
• You’re resilient in ambiguous situations and can approach challenges from multiple perspectives
• You have experience with Agile, Lean and/or Continuous Delivery approaches such as Continuous Integration, TDD, Infrastructure as Code, etc.
• Bonus points if you have knowledge of cloud technology such as AWS, Docker or Kubernetes
• You’re willing and able to commit to travel to client sites in order to solve their business problems