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Roles and Responsibilities – IT Support & Infrastructure Engineer (Brief Overview)

• System & Hardware Installation: Responsible for setting up and configuring hardware such as servers, workstations, and projectors, ensuring all devices are properly installed and functional.
• Network & Server Administration: Maintain and manage core IT infrastructure including servers, Cisco routers and switches, firewalls, LAN, and VPN connections to ensure uninterrupted network operations.
• Troubleshooting Support: Diagnose and resolve issues related to both data and voice networks, minimizing downtime and ensuring service continuity.
• Team Training & Technical Support: Train new staff on the IT environment and tools, and support the internal IT team with guidance and technical assistance as needed.
• IT Planning & Solutions: Analyze business requirements to plan IT infrastructure improvements and recommend effective technology solutions to address operational challenges.
• Operating System & Scripting Proficiency: Utilize strong knowledge of Windows and Unix/Linux environments along with scripting capabilities to automate and streamline IT tasks.
• Network Protocols & Security: Apply expertise in routing, switching, and network security principles to maintain efficient and secure IT infrastructure.
• Help Desk & Ticketing Management: Oversee IT support operations through ticketing systems, ensuring timely response and resolution of user issues.
• Data Center & Server Maintenance: Manage the upkeep of critical systems such as data centers, syslog servers, and proxy servers, ensuring optimal performance and compliance with standards.

Qualifications

• Bachelor's or Master’s Degree in IT or a related field.
• IT certifications (such as CCNA, MCSA, or CompTIA) are preferred.
• 3–6 years of hands-on experience in IT support roles with a focus on data and voice networks.

Job brief

We are looking for a talented UI Designer to create amazing user experiences. The ideal candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.

Responsibilities

• Collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals and experience
• Execute all visual design stages from concept to final hand-off to engineering
• Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
• Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
• Present and defend designs and key milestone deliverables to peers and executive level stakeholders
• Conduct user research and evaluate user feedback
• Establish and promote design guidelines, best practices and standards

Requirements and skills

• Proven UI experience
• Demonstrable UI design skills with a strong portfolio
• Solid experience in creating wireframes, storyboards, user flows, process flows and site maps
• Proficiency in Photoshop, Illustrator, OmniGraffle, or other visual design and wire-framing tools
• Proficiency in HTML, CSS, and JavaScript for rapid prototyping.
• Excellent visual design skills with sensitivity to user-system interaction
• Ability to present your designs and sell your solutions to various stakeholders.
• Ability to solve problems creatively and effectively
• Up-to-date with the latest UI trends, techniques, and technologies

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program

• Operating as the lead point of contact for any and all matters specific to your accounts (Web, SEO, Content & Email)

• Leading a team of Web, SEO, Content and Email experts
• Collaborating with internal departments to facilitate client need fulfillment.
• Present strategies to clients and ensuring timely execution and delivery
• Analyze the effectiveness of strategies implemented
• Time to time recommend, design and implement new projects to increase their ROI
• Set up a list of KPIs to track for each client
• Prepare and present reports on their progress
• Building and maintaining strong, long-lasting customer relationships
• Collecting and analyzing data to learn more about consumer behavior.
• Maintaining updated knowledge of company products and services and upselling them time to time
• Resolving complaints and preventing additional issues by improving processes.
• Keep abreast with new trends in digital technology
• ​Lastly, manage the P/L of the team and accounts assigned

• Knowledge of digital tools and technology
• Understanding and knowledge of websites, search and email
• Experience in customer service
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player & leader
• Good time-management skills and organized
• Great interpersonal and communication skills

Job Summary
SQL development for our Enterprise Resource Planning (ERP) Product offered to SMEs. Regular modifications , creation and validation with testing of stored procedures , views, functions on MS SQL Server.
Responsibilities and Duties
Understanding the ERP Software and use cases.
Regular Creation,modifications and testing of

• Stored Procedures
• Views
• Functions
• Nested Queries
• Table and Schema Designs

Qualifications and Skills
MS SQL

• Procedural Language
• Datatypes
• Objects
• Databases
• Schema