RPA Developer

Must have:

• Experience of 1-2 years in social media management and staying updated with trends
• Experience in Coordination with Video editors for high quality content editing

Key Responsibilities:

• Review podcast content to identify engaging moments, themes, and insights for social media.
• Write compelling captions for podcast promotions and Instagram stories that resonate with our audience.
• Collaborate with editors to create visually striking thumbnails and short-form content from podcast episodes.
• Develop and manage a strategic content calendar to optimize reach and engagement on Instagram and YouTube.
• Create engaging street interview content that aligns with our brand's voice.
• Analyze performance metrics to refine strategies and improve content effectiveness.
• Stay updated with social media trends, particularly for Instagram Reels, YouTube Shorts, and emerging content formats.

Job Title: Coordinator – Customer Care (US Voice Process)

Experience: 1 – 4 Years

Batch Start Date: 20th October 2025

Job Responsibilities

• Handle loan-related customer inquiries over toll-free numbers (pre-foreclosure to delinquent accounts).
• Follow up with customers when payment commitments are not met.
• Accurately log borrower contacts into the loan servicing system.
• Provide long-term resolutions to resolve delinquency.
• Use autodialing systems effectively to maximize contact ratios.
• Ensure daily prescribed contact targets are met.
• Stay familiar with customer relations functions and services offered.
• Perform other duties as assigned by the department manager.

Education & Experience

• Strong customer service and communication skills (English fluency required).
• Graduate preferred; Undergraduates must have at least 6 months call center experience.
• Prior knowledge of mortgage loan servicing is desirable but not mandatory.
• Minimum 1 year of international voice process experience.

Work Schedule / Requirements

• Must be willing to work in US shift timings.
• Immediate joiners preferred.

Nice to Have

• More than 1 year of international voice process experience.
• Good understanding of KPI’s & KRA’s in a call center.
• Strong interpersonal and customer-handling skills.

Compensation & Benefits

• Attractive variable pay – employees have earned on average ₹20,000/month last year.
• This is not a Sales, Collection, Marketing, or Insurance process – variable pay is purely based on individual performance.

What’s in it for you?

Opportunity To Unlock Your Creativity

Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career

At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Opportunity To Unlock Your Creativity

Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Impact In This Role

Excellent problem solving, decision-making and critical thinking skills.

Collaborative, a team player.

Excellent verbal and written communication skills.

Exhibits initiative, integrity and empathy.

Enjoy working with a diverse group of people in multiple regions.

Comfortable not knowing answers, but resourceful and able to resolve issues.

Self-starter; comfortable with ambiguity, asking questions and constantly learning.

Customer service mentality; advocates for another person's point of view.

Methodical and thorough in written documentation and communication.

Culture oriented; wants to work with people rather than in isolation.

You will report to the Director of IT Engineering

What You’ll Be Doing

• Interface with Business Analysts and Stakeholders to understand & clarify requirements
• Develop technical design for solutions Development
• Implement high quality, scalable solutions following best practices, including configuration and code.
• Deploy solutions and code using automated deployment tools
• Take ownership of technical deliverables, ensure that quality work is completed, fully tested, delivered on time.
• Conduct code reviews, optimization, and refactoring to minimize technical debt within Salesforce implementations.
• Collaborate with cross-functional teams to integrate Salesforce with other systems and platforms, ensuring seamless data flow and system interoperability.
• Identify opportunities for process improvements, mentor and support other developers/team members as needed.
• Stay updated on new Salesforce features and functionalities and provide recommendations for process improvements.

Desired Traits

• 8-10 years of experience in Salesforce development
• Proven experience in developing Salesforce solutions with a deep understanding of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
• Have worked in Salesforce CPQ, Sales/Manufacturing Cloud, Case Management
• Experienced in designing and implementing custom solutions that align with business needs.
• Strong knowledge of Salesforce data modeling, reporting, and database design.
• Demonstrated experience in building and maintaining integrations between Salesforce and external applications.
• Strong unit testing, functional testing and debugging skills
• Strong understanding of best practices
• Active Salesforce Certifications are desirable.
• Experience in Mulesoft is a plus
• Excellent communication skills and the ability to translate complex technical requirements into actionable solutions.

Interested in learning more? We look forward to hearing from you soon.

- Own the end-to-end design process of the team to drive high-quality product design.

- Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.

- Find creative ways to solve UX problems(usability and findability)

About the Company

Ethics Infotech offers complete IT Outsourcing solutions to our customers with some specific services like ERP System, turnkey software solution for Pharma supply chain, Mobile Applications, Odoo/SAP, POS Machines, POS Systems e-commerce websites, Web Designing and development in India. We are full-service POS systems, ERP systems, Turnkey Software Solutions for Pharma Supply chain services, Odoo/SAP that partner with your venture to motivate plausibility. Our offices are Located at Various cities Vadodara, Surat, Rajkot, Dehradun, Gurugram & Ahmedabad. 

Designation: PHP Developer

Location: Vadodara (On-Site)

Job Description:

Role & Responsibilities

• Work on PHP/Laravel themes and plug-in development project.
• Work on PHP/Laravel customization project according clients Requirements.
• Work includes coding, handling support-requests, unit testing via Debugging code and project documentation.
• Explain and guide the flow of product/project to customers.

Requirements

• Exp using PHP of Minimum 3 years
• Exp using Laravel / Symphony / CodeIgniter minimum 1 years
• A motivated self-starter
• Creative approach to solving problems
• Knowledge of different-different frameworks will be plus
• Must have knowledge of Short code and API integration
• Knowledge with MySQL
• Understanding of cross-platform and cross-browser issues
• Good Communication Skill candidate have high preference

Job Description:

• As part of the core leadership team, you will spearhead sales acquisition and operations initiatives for the organization with respect to apartment societies.

• Leading a team in the large sales function of NoBrokerHood by demonstrating leadership skills through building teams, driving key process metrics, creating superlative work culture, bringing strong customer focus and leading the company to exponential growth.

• Manage a team of BD Managers, Operations team and responsible for overall performance of the team and city

• Will be responsible for strategic partnerships with Builders, Facility Management Companies etc.

• Working cohesively with a team of equally talented and passionate colleagues to develop short and long-term strategies to efficiently grow the business.

• Utilizing high level of work independence and autonomy of decisions to enable team for 100X growth

• Identifying, experimenting and executing innovative ideas for expansion

Desired Skills:

• Proven field sales experience (B2B or B2C)

• Team management skills to manage a field sales team

• Total Experience of 3 to 5 years with team management experience of minimum 1 year

What we have to offer-

• Working directly with leadership team; having high level of work independence, autonomy and empowerment to lead company-wide changes

• Being part of a start-up from an early stage, lead your area of expertise and be a part of this exciting growth journey of changing the real estate world

• Excellent platform for learning how to build teams, achieve goals and handle high growth situations. Ideal for people with entrepreneurial ambitions.

We are looking for a creative and detail-oriented communications and marketing specialist who can identify, develop and help amplify the stories that elevate the brand value of Bhumi. You will develop communication and marketing strategies for better engagement with employees, volunteers, donors, partner organisations, and corporate companies. You will be part of a dynamic, driven, and passionate young team of employees (~ 40 members) and volunteers (hundreds of them ) 

What You Will Do: 

• Craft compelling messaging and narratives that evoke positive and vibrant imagery of the organization, along with visually compelling content like videos and infographics
• Develop internal and external communications strategies, and execute them for projects, events, and the organization as a whole
• Partner with key stakeholders to understand upcoming initiatives across India and develop integrated communications plans, then execute. 
• Write memorable, engaging communication across all channels (e.g. Email Campaigns, Blogs, Social Media, PR, etc) that drive awareness of key initiatives and inspire volunteers and donors to take action 
• Plan, strategize and execute the large-scale events (Eg. Daan Utsav, Volunteer recruitment) and digital campaigns 
• Track the effectiveness of marketing campaigns, gain insight, and assess against goals
• Analyse metrics and optimise email and advertising campaigns
• Collaborate with key volunteers nationally to align and implement a communications strategy and messaging
• Manage the messaging on websites and ensure the brand perception is consistent across digital and offline channels
• Oversee the execution of newsletters and all communications (like annual reports, brochures, etc.)

What You Need

• Outstanding written and verbal communication, strong copywriting and content creation skills
• Willingness to work, network and collaborate with volunteer coordinators based out of cities where Bhumi is present
• Strong project management skills with the ability to supervise multiple projects
• Proven track record of developing and executing creative communications plans
• 5+ years of experience in the communications role
• Availability during weekends.

What Is Nice To Have

• Bachelors/Master’s degree in marketing, journalism, business, or related field
• Ability to communicate in Tamil, English and Hindi
• Prior experience of working or volunteering with NGOs
• Good network in the traditional media and digital/social media influencers 

Other Information:

• Designation: Manager to Director based on candidate’s profile
• Reporting to: Executive Director
• Scope: Full time
• Remuneration: CTC 6-9 Lakhs p.a. based on the candidate’s profile
• Expected Joining Date: Immediate