senior manager, member onboarding

JOB TITLE - SENIOR WEB DEVELOPER

KEY RESPONSIBILITIES

Roles and Responsibilities

·      Developing Content Management System.

·      Designing and building the website front-end.

·      You will be responsible for both back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.

·      Building wireframes and designs for website before execution.

·      Ensuring the alignment of web design and user experience, Able to interact with team and understand functional requirements and create design documents for new features.

·      To work in teams alongside back-end developers, graphic designers, and user experience designers to ensure all elements of web creation are consistent.

·      Utilizing a variety of markup languages to write web pages for e.g., HTML, CSS, JS

·      Review app and feature coding and plan future website upgrades with the development team.

·      Troubleshooting content issues.

·      Assure that all user input is validated before submitting to back-end

·      Generating WordPress themes and plugins.

·      Conducting website performance tests.

QUALIFICATIONS AND COMPETENCIES

·      Bachelor’s degree in computer science or a similar field.

·      Proven experience as a Full Stack Developer or similar role.

·      Experience designing and developing responsive design websites.

·      Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.

·      Knowledge of code versioning tools including Git, Mercurial, and SVN.

·      Experience working with debugging tools such as Chrome Inspector and Firebug.

·      Good understanding of website architecture and aesthetics.

·      Excellent communication and teamwork skills

·      Great attention to detail

·      Organizational skills

·      An analytical mind

KEY RESULT AREAS FOR THE ROLE

·      Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.

·      Ability to convert comprehensive layout and wireframes into working HTML pages.

·      Helping formulate an effective, responsive design and turning it into a working theme and plugin.

·      Accessibility and performance optimizations of websites across devices.

·      Building reusable components and front-end libraries for future use.

Key Responsibilities:

• Develop and execute regional strategies for IT services and reselling in the US, ensuring alignment with company objectives.

• Identify new business opportunities while managing and expanding existing customer relationships within the US region.

• Collaborate with C-level executives to understand their business needs, propose customized IT solutions, and foster long-term partnerships.

• Lead and manage a team focused on delivering high-quality IT solutions, ensuring exceptional customer satisfaction and retention.

• Develop and deliver compelling, solution-based proposals, presentations, and contracts to win new business.

• Drive revenue growth by optimizing sales cycles, identifying upsell/cross-sell opportunities, and negotiating large-scale deals.

• Coordinate regional sales and operations teams to ensure smooth execution of projects and services.

• Monitor market trends, competitor activities, and customer feedback to continually enhance service offerings.

• Work closely with internal teams (sales, marketing, technical support) to ensure seamless service delivery and project success.

• Report on sales performance, market insights, and team performance to senior leadership.

About Company:

In a world where digital-first (D2C) brands are thriving, our client is rewriting the rules of retail. Their mission is clear - democratize prime retail to empower digital-first brands with plug and play tools to seamlessly transition into the physical world. In the heart of innovation, brand emerges as a revolutionary retail space, an avant-garde fusion of shared economy, digital prowess, and tangible experiences

About the Role:

We are seeking a talented and experienced individual to join our team as a Brand Partnerships Lead. If you thrive in a fast-paced environment, have a proven track record of building brand partnerships, and possess a deep understanding of the Direct-to-Consumer (D2C) industry, we want to hear from you.

What You’ll Be Doing:

1. Brand Partnership Development:

• Identify and pursue new business opportunities for brand partnerships.

• Build and maintain a strong pipeline of potential partners within the D2C industry.

• Develop and execute strategies to expand the company's brand partnership portfolio.

2. Sales Funnel Management:

• Manage the end-to-end sales process, from lead generation to deal closure.

• Collaborate with cross-functional teams to ensure seamless execution of brand partnership agreements.

• Track and analyze sales metrics to optimize the sales funnel for efficiency and effectiveness.

3. Industry Knowledge:

• Stay abreast of industry trends and developments within the D2C space.

• Leverage industry knowledge to position our company as a strategic partner for potential brands.

• Provide insights and recommendations to internal teams based on market intelligence.

4. Relationship Building:

• Cultivate and nurture strong relationships with key stakeholders in potential partner organizations.

• Act as the main point of contact for brand partners, ensuring their needs are met and expectations exceeded.

• Collaborate with internal teams to enhance the overall partner experience.

Requirements:

1. Bachelor's or Master’s degree in Business, Marketing, or a related field.

2. Proven track record of 2-5 years in building and managing brand partnerships within the D2C industry.

3. Strong network and connections within the D2C space.

4. Excellent communication and negotiation skills.

5. Ability to work collaboratively in a cross-functional team environment.

6. Results-oriented with a focus on meeting and exceeding sales targets.

7. Adaptability and resilience in a rapidly changing business landscape.

If you are passionate about driving strategic brand partnerships, possess a deep understanding of the D2C industry, and thrive in a fast-paced environment, we encourage you to apply.

Location - Hyderabad

Technical Expertise

Mandatory:

• Should be a team player with at least 8 years of provensystem administrator/pre-sales experience.
• Should have deep technical knowledge and real-world usage ofapplication and operating system environments.
• Should have strong knowledge of windows/Linux operatingsystems.
•  Should have knowledge on networking concepts, network devices(VPN), security concepts (MFA), network protocols, filesystems & AAA.
•  Should have strong knowledge in any one Desktop Virtualization Technologies (Citrix Apps & Desktop / VMware Horizon / WVD/ MS RDP etc.).
•  Should be proactive, self-motivated and should be able to partnerclosely with the sales Account Manager.
•  Should have ability to map customer’s requirement to thecompany product.
•  Good to have expereince in RFP.
•  Should be aware about Telugu, Hindi, Engilsh language.
•  Should be able to articulate the advantages and disadvantages of the offerings based on real- world example.
•  Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of our solutions.  Should be willing to travel to customer location based on requirement.  Troubleshoot issues, resolve technical challenges, and ensure successful deployment and integration of the digital workspace solution.  Collaborate with cross functional teams, including support, engineering, and project management, to address customer needs and concerns.

Role and Responsibilities:

•  Learn & certify in on the Company's products.
•  Post certification, one should be able to articulate anddescribe company products during presentations & white-boarding sessions with customer.
•  Good knowledge of the competitive product mainly in VDI andVPN (remote access) domain.
•  Should conduct interactive demonstrations remotely or physically.
•  Pre-sales Account management and presentation.
•  Solution Designing, sizing, and deployment of Accopsproducts and related 3rd party products.
•  Prepare competitive study documents andarchitecture documents.
•  Build, improve and maintain high standard of pre-sales andpost-sales support.
•  Create knowledgebase around the product, including KBarticles, tutorial videos creation, FAQs, best practices documents.
•  Manage customer expectations and demonstrate a strongfollow-up on customer’s inquiries.
•  Give technical training to partner’s sales and pre-sales team.
•  Industry Knowledge
•  Understanding of industry trends, challenges, and best practices related to digital workspaces, remote work, and workforce transformation.
•  Familiarity with compliance regulations, security considerations, and data privacy requirements in relation to digital workspace solutions.

• Good to have:
•  Pre-sales experience in a Startup preferably in the VDI,VPN, MFA, MDM, Azure, AWS etc.
•  Prior knowledge of Accops products.
•  Knowledge in solution designing/ Solution architecture.
•  Customer interactions at management level.
•  Knowledge of windows server/windows
• 10/RDS license.
•  Prior experience in drafting RFP and understanding about process in RFP and GEM portal
•  Implementation of one or more of products mentioned in Technical skill requirement. 

Role : ServiceNow (ITSM +HRSD) Developer

Qualification :Bachelor's degree in computer science, Information Technology, or a related field.

Experience : 5 to 8 years

Location: Remote

Responsibilities:

• Collaborate with IT and HR stakeholders to gather requirements and translate them into technical specifications for ServiceNow ITSM and HRSD solutions.
• Design, develop, and configure ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
• Customize ServiceNow workflows, business rules, UI policies, and notifications to support ITSM and HRSD processes and automation.
• Integrate ServiceNow with other systems and external platforms using APIs and web services.
• Collaborate with cross-functional teams to define and implement ITSM and HRSD best practices, ensuring alignment with industry standards and organizational goals.
• Conduct thorough testing of ServiceNow configurations and customizations to ensure high-quality deliverables.
• Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing necessary fixes or enhancements.
• Stay updated with the latest ServiceNow releases and ITSM/HRSD-specific features, proactively identifying opportunities for process improvement and system optimization.
• Collaborate with other developers, administrators, and business analysts to deliver integrated solutions that meet the needs of IT and HR departments.
• Document technical specifications, user guides, and standard operating procedures for ServiceNow applications and configurations.
• Provide technical guidance and mentorship to junior developers, promoting knowledge sharing and professional growth.

Qualifications:

• Strong expertise in ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
• Proficient in ServiceNow development and configuration, including workflows, business rules, UI policies, and scripting using JavaScript.
• Experience with ServiceNow integration using APIs and web services.
• Familiarity with ITIL and HR processes, policies, and compliance requirements.
• ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and HR Service Delivery Implementation Specialist are highly desirable.
• Experience with Agile development methodologies.

Technologies & Languages

• Azure
  • Databricks
  • SQL Sever
  • ADF
• Snowflake
  • Data Cleaning
  • ETL
• Azure Devops
• Intermediate Python/Pyspark
• Intermediate SQL
• Beginners' knowledge/willingness to learn Spotfire
• Data Ingestion
• Familiarity with CI/CD or Agile

Must have:

• Azure – VM, Data Lake, Data Bricks, Data Factory, Azure DevOps
• Python/Spark (PySpark) 
• SQL

Good to have:

• Docker
• Kubernetes
• Scala

He/she should have a good understanding in:

• How to build pipelines – ETL and Injection
• Data Warehousing
• Monitoring

Responsibilities:

Must be able to write quality code and build secure, highly available systems.

Assemble large, complex data sets that meet functional / non-functional business requirements.

Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc with the guidance.

Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.

Monitoring performance and advising any necessary infrastructure changes.

Defining data retention policies.

Implementing the ETL process and optimal data pipeline architecture

Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.

Create design documents that describe the functionality, capacity, architecture, and process.

Develop, test, and implement data solutions based on finalized design documents.

Work with data and analytics experts to strive for greater functionality in our data systems.

Proactively identify potential production issues and recommend and implement solutions

• Develop user-facing features, while building reusable code & libraries for future use
• Optimize application for maximum speed & scalability
• Ensure the technical feasibility of UI/UX designs
• Ensure that all user input is validated before submitting to the back-end

Experience

• 1-3 Years work experience in Frontend
• Experience working with libraries/frameworks like ReactJS, AngularJS, KnockoutJS, BackboneJS, DurandalJS, etc.
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc
• Proficiency with HTML5, CSS3. Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
• Proficient knowledge of cross-browser compatibility issues & ways to work around them.
• Proficient understanding of code versioning tool - GIT
• Good understanding of SEO principles and ensuring that application will adhere to them