
Creatives/presentations
Roles & Responsibilities:
- Collaborate with stakeholders and product managers
- Conduct user research, conceptualize user flows and wireframes
- Design prototypes and high fidelity mockups
- Analyze user interface problems and create design solutions that meet measurable business goals and requirements
- Create user-centred designs by considering market analysis, customer feedback technical constraints/opportunities and usability finding
- Work closely with the business team to develop user scenarios, storyboards, and high-level requirements
- Design the UI architecture, interface, and interaction flows for on-device software applications for a variety of screen sizes and interaction models
- Create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviours
- Develop and maintain detailed user-interface specifications
- Present design work to the user experience team, product team, and executives for review and feedback
Qualifications & Skills:
- Willingness to work in a fast-paced environment
- Relevant work experience in designing consumer products
- An impressive portfolio/website/blog
- Good problem solver with an analytical bent of mind
- Exhibits initiative and demonstrates the ability to function independently
- Being open to feedback, and willingness to implement changes based on feedback and requirements
- Knowledge of software such Figma, Sketch, Adobe Photoshop, Adobe Illustrator, Interaction Design - Adobe after effects or principle, Invision, Marvel or any other software used for making prototypes

About GaragePlug
About
GaragePlug is a transportation cloud-based platform that assists service organizations in increasing their operational efficiency and creating a memorable customer experience that will win a client for life. Specifically, GaragePlug helps these organizations win customers for life by providing them with an unforgettable experience.
It was established in 2017 by seasoned professionals in the automotive business, and it is now being supported and extended by hundreds of industry experts. Its one-of-a-kind digital customer engagement and operations management system was developed with careful consideration given to all of the potential obstacles that a company that provides automotive service may face. Currently relied on by hundreds of enterprises across more than 12 countries, GaragePlug is rapidly growing internationally!
Candid answers by the company
GaragePlug is an automotive cloud platform that helps service businesses achieve operational efficiency and enhance customer experience. The platform provides end-to-end digital solutions for auto repair workshops and detailing centers.
Connect with the team
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Key Responsibilities
1. Performance Management & PMS Excellence
• Drive end-to-end execution of the annual PMS cycle including goal setting, mid-year reviews, year-end assessments, calibration, moderation, and communication.
• Manage PMS governance calendar, dashboards, compliance tracking, and stakeholder coordination across IBUs.
• Support calibration forums by preparing insights, analytics, and ensuring consistency of performance outcomes.
• Partner on PMS process improvements, technology enhancements, workflow optimisation, and reporting requirements.
• Build performance insights to support talent, rewards, and workforce decisions.
________________________________________
2. Talent Reviews & Succession Planning
• Execute annual talent review and 9-box processes in partnership with Business Leaders and HRBPs.
• Support identification and segmentation of critical talent, HiPos, emerging leaders, and talent pools.
• Maintain talent dashboards and heat maps highlighting capability strength, readiness, and talent risks.
• Support succession planning for critical roles through readiness assessment, successor identification, and development actions.
• Enable integration between performance outcomes, talent reviews, succession, and internal mobility.
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3. Leadership Development & Talent Programmes
• Support design and execution of leadership development journeys across manager, mid-level, and leadership populations.
• Coordinate flagship talent programmes, mentoring, coaching, and development interventions.
• Track programme effectiveness through participation, capability improvement, movement, retention, and business impact metrics.
• Support IDP frameworks and development planning for HiPo and critical talent segments.
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4. Culture & Organisational Health
• Support culture initiatives through employee listening insights, engagement data, GPTW inputs, and organisational health metrics.
• Drive execution of culture activation initiatives including manager connects, leadership engagements, and employee experience interventions.
• Support employer recognition programmes including GPTW and workplace benchmarking submissions.
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5. Talent Analytics & Reporting
• Develop and maintain talent dashboards covering:
o Talent pipeline
o Succession readiness
o HiPo movement
o Performance insights
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o Leadership capability indicators
• Provide periodic talent insights and recommendations to enable leadership decision-making.
• Partner with HR Technology teams on talent systems, data accuracy, and reporting improvements.
________________________________________
Key Stakeholders
Internal:
Head – Talent Management COE | HRBPs | Business Leaders | L&D | C&B | HR Technology | Corporate Communications
External:
Leadership development partners | Assessment providers | Talent advisory firms | Employer recognition platforms
________________________________________
Qualifications & Experience
• MBA / PGDM in Human Resources from a reputed institution.
• 10– 14 years of HR experience with strong exposure to Talent Management, Performance Management, OD, or HR COE roles.
• Experience in executing enterprise talent processes including PMS, talent reviews, succession planning, and leadership development.
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