Quality Assurance Engineer

We are seeking a motivated and experienced Associate Project Manager to oversee and deliver high-impact projects in the banking and fintech domain. You will play a key role in planning, coordinating, and executing projects in collaboration with internal teams and clients. Your ability to manage timelines, align cross functional teams, and ensure compliance with financial regulations will be essential to the success of this role.

Key Responsibilities

• Manage end-to-end delivery of complex projects across product, engineering, and operations.
• Define project scope, timelines, milestones, and deliverables in collaboration with stakeholders.
• Lead daily stand-ups, sprint planning, retrospectives, and project reviews using Agile/Scrum methodologies.
• Track progress, manage risk, and proactively identify and resolve issues or blockers.
• Communicate project status to internal and external stakeholders, ensuring transparency and alignment.
• Facilitate cross-functional collaboration between technical and non-technical teams.
• Drive continuous improvement in project delivery processes and tools.
• Ensure all projects comply with relevant fintech regulations and security standards.

Qualifications

• 7+ years of experience in project management, preferably in fintech or SaaS environments.
• Strong understanding of Agile methodologies (Scrum, Kanban) and project management tools (Jira, Notion, Asana).
• Proven track record of managing multiple complex projects simultaneously.
• Excellent stakeholder management, communication, and interpersonal skills.
• Ability to thrive in a fast-paced, high-growth startup environment.
• Familiarity with fintech products such as APIs, payments, identity verification, or financial data is a plus.
• PMP, Prince2, or Agile certifications are advantageous but not required.

Greetings from People First!!!

We are hiring for the position of Automation Tester for one of a US Product based company.

Location: Chennai

Skills: Automation Testing, Postman, Cypress, API Testing.

Roles and Responsibilities:

• Bachelor's Degree or higher in Computer science or related field preferred
• 5+ years of experience writing and executing detailed test cases, test plans and test design documents
• 2+ years of hands-on experience implementing an automation framework of front-end, back-end, and REST API services\applications.
• Experience in leading test automation practices for Agile and DevOps teams across an agile environment.
• Experience and strong understanding of automation tools such as Selenium Web driver, SoapUI, Client UFT, and JMeter.
• Hands-on experience in unit test frameworks like NUnit/ MS Test.
• Experience with tools such as JIRA, Confluence, Test Rails to log bugs and test results.
• Working knowledge and experience of Agile with Scrum methodology.
• Excellent communication skills.
• Ability to explain complex technical issues to both technical and non-technical audiences.
• Team player as well as a self-starter who needs little supervision. Able to use independent judgment to plan, prioritize and organize a diversified workload.
• Demonstrated ability to collaborate and foster a team-oriented, results-driven culture.
• Comfortable working in a fast-paced and dynamic environment.
• 
  

Knowledge, Skills, and Competencies:

• Ability to create test plans from business requirements and technical specifications.

• Strong Knowledge of Selenium WebDriver, JavaScript, Postman, Web Services, and Rest services.

• Demonstration work experience in API Testing using Postman.

• Strong Knowledge of Zephyr Scale in Jira for UI testing.

• Advanced technical QA experience.

• Knowledge of best practices, procedures and software development lifecycle.

• Solid understanding of the software development life cycle (SDLC) and associated methodologies.

• Solid understanding of SQL/SQL queries and automated testing, preferred.

• Ability to create test plans from business requirements or technical specifications.

• Strong skills that promote and facilitate the performance of project team members.

• Prioritizes and uses time efficiently; develops realistic action plans

• Highly flexible and able to make quick assessments of needs and priorities.

• Initiative to recognize and resolve problems.

• Familiarity with Automation Testing.

• Excellent communication skills and experience communicating with a variety of staff levels.

• Experience communicating plans and reporting status to both team, executive management and pertinent stakeholders.

• Advanced Skills in MS Office applications including Excel, Word, and Outlook.

• Regular attendance is required.

The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request fulfilment processes in line with Service Desk objectives.

Project/Process:

• Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
• Acts as Incident Analyst/Service Request Analyst and responsible for the Day-to-day operation of the Incident Management/Service Request management process.
• Record all End user transactions in Remedy ticketing tool.
• Responsible for handling tickets and capturing quality information by following ticket handling process as defined in Runbook
• Responsible for maintaining SLA/KPI‘s for self.
• Responsible for providing quality deliverables and enhancing customer satisfaction
• Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)
• Contribution to knowledge management by updating/creating the knowledge articles
• Adherence to security and compliance requirements
• Adherence to communication etiquettes
• Quality – Should adhere to the basic guidelines laid down for the ticket/voice quality feedbacks provided by Leads/DAT POCs
• Contribute to and participate proactively in knowledge sharing sessions
• Contribute to Continuous Improvement and Innovation plans (CII)
• Analyst under Batch Process Monitoring shall monitor all the in-scope process/jobs.
• Notify SME’s/Shift Leads in case of any challenges in the process.
• Preparing handover of Batch Process Monitoring report and sharing it with the next shift members, at the end of each shift.
• Notify the lead immediately in case of complaints and escalations
• Participate in Shift Huddles on daily basis and discuss technical/Process updates.

• Bachelor’s or Master’s Degree in any discipline
• Geographical Flexibility
• 2 – 3 years experience in Pharma or Healthcare sales experience with a demonstrated performance track record. Freshers can also apply. (Experience in Software and EHRs sales is a Plus)
• Passion for sales/business development of new products and drive to succeed.
• Strong in relationship building, client connection and grass root business development.
• Responsible, self-motivated and able to work independently.
• Excellent interpersonal, communication and presentation skills
• Knowledge of MS Excel, Word, and PPT. & other IT skills.
• Fluent in English & Regional languages as per assigned territory.
• Achieve Sales, volume, and growth of listed products
• Working independently to identify and evaluate new markets & clients.
• Working with teams to develop and implement strategic sales plans.
• To maintain an excellent relationship with existing and potential clients.
• Report customer engagement activities for enhancing customer interaction and experiences.
• Collaborate with and identify potential new sources of Business.

Job Brief: AGENCY09 is looking for a mind that loves words and working with them. A believer of ideas and communication, the mind should be able to create and edit. Working in a fast paced environment, the copy supervisor will be part of the core thinking process for plenty of brands.The main objective is to have quality control for the content produced by AGENCY09

Experience :  1 + Copywriting experience in a fast paced digital agency 

Salary - As per market standards

         
Location: Open for both WFH Position and Mumbai Office. (Bandra)

Responsibility:

You will be part of the content team that constantly has to bring new ideas to the market. 

Primary - Campaigns, Special Days, Social Media Content, Website Content, Video Led ideas

Secondary - Brand Communication, Other offline communication and SEO 

• Write, edit and publish content for websites, blogs, videos, social media posts/campaigns, email campaigns, podcasts, e-books, whitepapers, and more
• A good understanding of brands/markets in India, current advertising trends, consumer behavior and related sense of the markets to be able to offer solutions(in conjunction with the creative team) to clients.
• Through copy, be able to deliver tangible results to clients/brands and make a difference through exemplary strategy and creativity.
• Creative/Out-of-the-Box thinking.
• Discussing the client's core message and target audience.
• Brainstorming visual and copy ideas with the team.
• Excellent command over the English language. Expert in writing skills, editing and proofreading abilities. Ability to write concise, attention-grabbing and hard-hitting copy that clearly puts the message across.
• Think ideas and work towards implementing the same.
• Work closely with the Art & Tech team on the projects.
• Ability to deliver within short-frames and meet the deadlines.
• Should have in-depth understanding of the digital media and the ability to write well, crack campaign ideas across digital platforms like facebook, Twitter, Should have the creative knack to deliver the best possible quality work. 

Education - Bachelors' or above. Or a portfolio that never raises the question. 

Skills:

• Proficient using microsoft office 
• Ability to think and write for different audiences and mediums
• A passion for words and communicating the essence of a story. 
• Ability to self-manage, take initiative and prioritize tasks in a fast-paced environment.

• Structuring campaigns and ad groups, and determining the best settings
• Conducting social media audits to ensure best practices are being used
• Coordinating with the sales team to create marketing campaigns
• Monitoring key online marketing metrics to track the success
• Optimizing content for the website and social media platforms
• Analyzing campaign metrics/data and providing interpretation and suggestions for improving performance
• Ensuring that the brand message is consistent
• Executing new and creative collaborations among technologies and platforms
• Determining what content will reach customers

• Bachelor’s degree in any discipline is required
• Exceptional knowledge and experience in lead generation/performance marketing on Google and Facebook
• Analytical mindset with experience in Google Analytics and Google Tag Manager
• Minimum 1 year of proven work experience
• Ability to work independently and in a team environment
• SEO, SEM Knowledge
• Google AdWords and Facebook Ads
• Knowledge of PPC
• Campaign Delivery
• Managing Campaign Budgets
• Campaign optimization

• Design and plan how test automation will be used within the company, you will then need to execute the plan.
• Test simple to moderately complex application components based on functional requirements in production and dev environments.
• Work closely with the development team to identify, report, and troubleshoot defects; verify problem fixes in a detailed, efficient, and timely manner
• Conduct end-to-end testing to ensure deliverables meet requirements and expectations
• Perform SQL queries to analyze and manipulate data.
• Detects and tracks software defects and inconsistencies and reports them to development and project management teams.
• Working with product owners and developers to define acceptance criteria, identify risks, and plan testing coverage for upcoming features
• Work both individually and as part of a team.

 TECHNICAL SKILLS:

• 4 years of experience testing solutions in object-oriented design and web applications developed using Python, Django, and Web API. Strong working knowledge of architecture and GUI usability.
• 4-year experience using selenium
• Minimum 1 year of experience in database testing with the ability to understand, write and execute SQL queries.
• A good understanding of software fundamentals including software design, algorithm development, data structures, code modularity, and maintainability.
• Ability to understand and approach projects in a logical and systematic manner so testing is detailed, thorough, and accurate.
• Experience with scripting experience is nice-to-have.
• Ability to communicate well and comfort in working with multiple internal and external teams.

PERSONAL QUALIFICATIONS:

• Bachelor’s Degree in Computer Science/related field or relevant work experience
• Minimum 3 years of software testing experience through a full system development life cycle, including implementing test plans, test cases, and test procedures
• Ability to teach yourself new technologies, processes, and products at a fast pace.

Company:   

GrowSmart SMB Solutions Private Limited - We are a fast-growing vertical SaaS company based in Chennai. Our all-in-one, vertical-focused ERP product - GrowSmart - is used by industry leaders all across India. We work with companies in the following verticals: HVAC, MEP, Medical Equipments, Industrial Equipments, System Integrators, Fitness Equipments, and the like.  Our Website: https://growsmartsmb.com

Our Culture: Young, friendly, and flat team; respect for every individual; challenging work environment; larger responsibilities earlier in your career; freedom to innovate; commitment towards results; recognition for hard work; good work-life balance.

About the job: We are in the Scale-Up phase of our journey. We are looking for growth-orientated SDRs to join us and help scale our growth. We are focused on India and Asia. So, no night shifts. 

Designation: Sales Development Representative

Experience: 1-3 years experience in an outbound SDR role in a B2B SaaS environment.

Key Responsibilities:

1. Gain a clear understanding of the product, ICP, value proposition, and product positioning.
2. Research, Identify, prospect, and qualify leads in assigned industry verticals.
3. Generate SQLs through outbound campaigns - cold calling, email campaigns, LinkedIn.
4. Consistently meet monthly targets for activities, demos, and SQLs.
5. Experiment, measure, learn, and refine the outbound playbook.
6. Maintain contacts/leads, activities in CRM
7. Nurture leads through emailers, social media engagements.

Skills:

1. Demonstrated expertise in prospecting and lead generation in B2B SaaS.
2. Excellent verbal communication - English, Hindi (optional). Excellent email and written communication.
3. Proven track record of prospecting via email, cold calling, and LinkedIn.
4. Consultative sales - understand and clearly articulate value proposition to potential customers.
5. Work with cross-functional teams to answer customer questions.
6. Passionate, energetic, and persuasive
7. Positive attitude and demonstrated ability to deal with rejections
8. Strong analytical and reasoning skills. Ability to learn new concepts quickly.

Location: Chennai