Sales and Marketing Executive

Client Success Engineer – Refined Job Description

Job Title: Client Success Engineer

Key Responsibilities

Customer Project Management

• Ensure all required order information is received and projects can be delivered within the committed timeline.
• Complete the Discovery Phase by gathering and validating customer requirements.
• Coordinate with customers and internal teams to ensure timely project completion.
• Create project plans and provide regular progress reports to customers.

Customer Service

• Handle customer calls whenever required and resolve escalated support cases.
• Support and resolve issues escalated by the First Level Support team.
• Ensure solutions are provided within the agreed turnaround time.
• Maintain accurate records of all customer interactions and case activities.
• Ensure services provided are properly billed and paid for.
• Document issues and resolutions through Knowledge Base Articles for future reference.
• Create and modify Crystal Reports as per customer requirements.

Training & Customer Enablement

• Plan, package, and deliver customer training sessions remotely or onsite.
• Help customers become familiar with the Windowmaker software through demos, trials, and guided sessions.
• Prepare presentations, training materials, and videos for advanced or complex features.
• Provide training and guidance to the First Level Support team.

Management Reporting

• Prepare and submit daily and weekly reports to management regarding project and support activities.

Data Projects

• Analyze customer requirements and prepare project specifications.
• Perform data setup and configuration based on approved specifications.
• Conduct code/release testing and quality assurance activities.
• Ensure compliance with company standards and processes.

Qualifications & Experience

• Engineering Graduate with basic computer knowledge, preferably in software or IT-related fields.
• 1 to 8 years of experience in Customer Support, Client Success, or Technical Support roles.
• Freshers with excellent communication skills are also encouraged to apply.
• Good analytical, problem-solving, and coordination skills.
• Strong verbal and written communication skills. 

Web Designer

We are looking for a talented Web Designer with video editing skills to create amazing user experiences. The ideal candidate should have an eye for clean and artful web design, along with strong abilities in video editing and content creation. They should also have superior user interface design skills.

The successful candidate will be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional designs.

Responsibilities:

• Conceptualize original creative ideas that bring simplicity and user friendliness to complex roadblocks.
• Testing and improving the design of the website.
• Establishing design guidelines, standards, and best practices.
• Maintaining the appearance of websites by enforcing content standards.
• Designing visual imagery for websites and ensuring they align with branding for clients.
• Working with different content management systems.
• Communicating design ideas using user flows, process flows, site maps, and wireframes.
• Incorporating functionalities and features into websites.
• Designing sample pages including colours and fonts.
• Preparing design plans and presenting the website structure.
• Digital retouching, image editing, and video editing for web and social media content.
• Creating and editing videos.

Requirements:

• Proficiency in Photoshop, Illustrator, Figma, or other visual design and wire-framing tools.
• Proficiency in front-end development web programming languages such as HTML, CSS, jQuery, and JavaScript.
• Experience with video editing tools such as Adobe Premiere Pro, After Effects, or similar.
• Keeping up to date with design trends and technological, software, and accessibility developments.
• Good understanding of content management systems.
• Good understanding of search engine optimization principles.
• Proficient understanding of cross-browser compatibility issues.
• Excellent visual design skills.
• Up-to-date experience with international web protocols, standards, and technologies.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.
• Excellent communication skills.

Qualifications:

Graduate/Diploma/Commercial Arts/Any Graduate

Experience:

3+ years

Benefits:

• Best package in the industry
• Great technical guidance to expand your career/professional knowledge
• Very friendly environment
• Five days working
• Our timings are 9.30–6.30 - Monday to Friday
• Referral Bonus

Job Location: Ahmedabad, Gujarat, India

www.positiwise.com

Strong Sales manager, business development manager, accounts sales executive profile

Mandatory (Experience 1): Must have 7+ years of overall Business Development experience in SaaS, or technology solutions/servcies

Mandatory (Experience 2): Must have atleast 3+ years of experience in Selling SaaS of which 1+ should be in global market (USA market preferred)

Mandatory (Experience 3): Must have end-to-end ownership of sales pipeline — lead gen, prospecting, pitching, negotiations, and closure.

Mandatory (Experience 4): Must have hands-on experience driving new business growth, not just managing accounts or partnerships.

Mandatory (Experience 5): Must have demonstrated strong deal-closing capability, including negotiations with C-level or senior stakeholders

Mandatory (Tech Skills ): Must be proficient in CRM tools, sales enablement tools, presentation tools, and proposal documentation.

Mandatory (Company): B2B SaaS (preferred HealthTech, PharmaTech, Biotech, DrugTech..)

Mandatory (Stability): Must have atleast 2+ years of experience in each of the previous companies (if less exp, then proper reason)

We are seeking an experienced and dynamic Corporate Sales Professional with strong expertise in new business development and client acquisition within the insurance broking industry. The ideal candidate should have a proven track record in driving corporate sales, building client relationships, and delivering revenue growth.

Key Responsibilities

• Drive new business acquisition by identifying, approaching, and converting potential corporate clients.
• Develop and execute effective sales strategies for corporate insurance solutions.
• Build and maintain long-term relationships with clients, ensuring superior service delivery.
• Collaborate with internal teams to design tailored insurance solutions for corporate clients.
• Meet and exceed monthly/quarterly/annual sales and revenue targets.
• Monitor market trends, competitor activities, and emerging opportunities in the corporate insurance space.
• Prepare and present proposals, negotiations, and closure of deals with CXOs and decision-makers.
• Ensure compliance with regulatory guidelines and company policies.

Key Requirements

• 7+ years of experience in corporate sales within the insurance broking industry.
• If from an insurance company, must have direct sales (corporate clients) exposure.
• Strong network and established relationships with corporate clients.
• Demonstrated success in new business development & client acquisition.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently with a target-driven approach.
• Strong understanding of corporate insurance products and solutions.

What We Offer

• Competitive salary with performance-linked incentives.
• Opportunity to work with a reputed and growing insurance broking firm.
• Exposure to diverse industries and corporate clients.
• Career growth and professional development opportunities.

Job Role: Director / Sr. Director, Marketing

Experience Range: 14 to 18 years

Job Location: Pune / Mumbai / Bengaluru - Remote India

About Company:

It is an innovative and forward-thinking start-up, backed by venture capital, dedicated to delivering cutting-edge 'Future of Work' solutions to global industry leaders. Our core expertise lies in Source-to-Pay applications, where it distinguishes itself through a distinctive ServiceNow platform strategy and proprietary AI technologies. What sets us apart from competitors is our unwavering commitment to redefining industry norms and providing unmatched value to our clients. At the helm, we are proud to have a management team comprised of seasoned industry veterans with a proven track record of building and leading successful organizations.

What are we looking for?

We are seeking an accomplished and visionary Director of Marketing to join our high-impact team. As the Director of Marketing, you will be instrumental in shaping and executing our marketing strategy, elevating our brand presence, and driving demand for our cutting-edge SaaS solutions, globally. This role presents a unique opportunity to lead marketing efforts in a rapidly growing company that is reshaping the landscape of Source-to-Pay applications. This role requires a combination of strategic thinking, technical expertise, strong leadership skills, and a customer-centric mindset.

Roles & Responsibilities:

• Marketing Strategy Development: Develop and execute a comprehensive marketing strategy aligned with our business goals, targeting key industries and personas within the Source to Pay and Contract Lifecycle Management domain on the ServiceNow platform.

• Content Excellence: Oversee the creation of high-quality content, including whitepapers, blog posts, case studies, articles, videos, and infographics, that showcase our thought leadership and address the pain points of our target audience.

• Demand Generation: Drive demand generation initiatives through inbound and outbound marketing tactics, including SEO, SEM, email marketing, webinars, events, and strategic partnerships.

• Sales Enablement: Equip the sales team with the necessary tools, collateral, and training to effectively communicate our value proposition to potential clients.

• Data-Driven Insights: Continuously analyse marketing performance metrics, track ROI, and leverage data-driven insights to refine campaigns and strategies for maximum impact.

• Budget Management: Manage the marketing budget judiciously, allocating resources for optimal ROI while ensuring alignment with company objectives.

• Brand Elevation: Champion the creation and maintenance of a strong brand presence in the market, ensuring consistency in messaging and visual identity across all marketing channels.

• Product Evangelism: Collaborate closely with the product team to develop compelling product

positioning and messaging, ensuring alignment with market needs and competitive differentiation.

• Team Leadership: Build and mentor a high-performing marketing team, fostering a culture of innovation, collaboration, and excellence.

Qualifications & Skills:

• Bachelor’s degree in marketing, Business, or a related field (MBA is a plus).

• Proven experience (minimum 10-12 years) in B2B marketing, in the SaaS industry, with at least 3+ years in a leadership position.

• Proven track record in B2B SaaS, with a preference for experience in Source To Pay, Procure To

Pay, Spend Management, or Accounts Payable domains. Experience within the ServiceNow

Ecosystem is highly desirable.

• Strong understanding of the ServiceNow platform and its ecosystem.

• Demonstrated success in developing & executing marketing strategies that drive growth & revenue.

• Proficiency in marketing automation, CRM, and analytics tools.

• Excellent communication, leadership, and team management skills.

• Creative thinking and a passion for staying up-to-date with industry trends.

• Excellent leadership, team management, and people development skills.

• Exceptional communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.

Job Title: Field Sales Engineer

Experience: 2 to 6+ Years

Location: North India

Job Type: Full-Time

Job Brief

Are you ready to embark on a dynamic journey as a Field Sales Engineer in the vibrant landscape of North India? We are seeking an enthusiastic individual to join our team, where you will play a pivotal role in engaging with customers and distributors, driving demand creation, and achieving design wins. This is not just a job; it's an opportunity to be a key player in a collaborative and innovative environment.

Responsibilities

• Regular meetings with our valued Indian customers and distributors to understand their needs and win business.
• Drive demand creation at distributors, ensuring the achievement of annual revenue goals.
• Collaborate with distributors to maximize pipeline, and increase design win count, and revenue.
• Monitor and report on sales and demand creation activities in a timely manner.
• Work closely with our technical team to successfully achieve design wins.
• Manage monthly customer forecasts and prepare regular reports.
• Provide training to distribution branch offices for enhanced performance.
• Conduct market research and keep an eye on competitor products.
• Define available market and share by applications.
• Identify projects with high growth potential and acquire resources to maximize design wins.

Qualifications

• Excellent written and spoken communication skills in English; knowledge of another language is advantageous.
• Customer-facing role requiring 75% travel across the region.
• Ability to collaborate effectively in teams with different functions.
• Proactive attitude with a drive for results.
• Strong time management skills for on-time project delivery.
• Ability to build influential relationships.

Requirements

• 2 years of work experience with a Bachelor's degree in Electronic Engineering or equivalent.
• Over 1 year of sales experience as a Channel/Distribution Sales Engineer or Manager.
• Extensive knowledge of the Electronics Components/Systems industry, with a preference for expertise in Appliance, AC-DC, and quick chargers.
• Proficiency in English and the local language.
• Strong interpersonal and effective communication skills, including the ability to deliver formal presentations to senior staff.

Why Join Us?

• Be part of a dynamic team driving innovation in the semiconductor industry.
• Collaborate with diverse talents and foster a culture of creativity and excellence.
• Opportunities for personal and professional growth.
• Competitive compensation and benefits package.
• Contribute to cutting-edge technology solutions in power supply and management IC domains.
• If you're ready for an exciting journey where your skills make a significant impact, join us in shaping the future of electronic engineering in India North!

• Strong experience in building UI and Backend process, APIs using PHP and CI technology stack
• Excellent knowledge and experience of CodeIgniter CI
• Good core knowledge of HTML5, CSS3, jQuery, and Bootstrap
• Good knowledge and experience in MySQL
• Good experience in the build and deployment process

• Bachelor’s degree in computer science or a similar field.
• Knowledge of PHP web frameworks including Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Ability to project manage.
• Good problem-solving skills.