Sales and Marketing Executive

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

**Qualifications:**

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

**Responsibilities:**

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

**Salary and Benefits:**

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

Job Overview: We are looking for a highly skilled and experienced Node.js Developer to join our team. The ideal candidate will have over 5 years of experience in developing scalable, high-performance backend applications using Node.js and related technologies. You will work closely with cross-functional teams to design, develop, and deploy robust solutions.

Key Responsibilities:

· Develop, maintain, and optimize server-side applications using VueJs, Node.js and Express.js.

· Design and implement scalable RESTful APIs and GraphQL APIs.

· Work with databases such as MongoDB, PostgreSQL, or MySQL.

· Ensure the security, performance, and responsiveness of applications.

· Collaborate with front-end developers, UX designers, and product managers.

· Implement automated testing and continuous integration.

· Debug and optimize existing code for performance improvements.

·  Stay updated with the latest trends and best practices in Node.js development.

Required Skills & Qualifications:

· 5+ years of experience in backend development using Node.js.

· Proficiency in JavaScript & TypeScript.

· Strong knowledge of Express.js, Nest.js, or similar frameworks.

· Experience with microservices architecture and cloud platforms (AWS, Azure, GCP).

· Expertise in database technologies such as MongoDB, PostgreSQL, or MySQL.

· Familiarity with Docker, Kubernetes, and CI/CD pipelines.

· Experience with authentication and security best practices (JWT, OAuth, etc.).

· Strong debugging and performance optimization skills.

·  Ability to work in an agile environment and collaborate with cross-functional teams.

Preferred Qualifications:

· Experience with message queues (RabbitMQ, Kafka, etc.).

· Knowledge of DevOps practices and infrastructure as code (Terraform, Ansible).

· Familiarity with front-end technologies such as VueJs or React.

· Contributions to open-source projects or a strong GitHub portfolio.

• Develop new sales opportunities through SDR generated leads and personal outbound outreach
• Drive revenue for CloudEagle, owning the entire sales cycle through close
• Lead tailored demos with customers that highlight the features they will utilize for their specific business needs and use cases  
• Develop strategies for closing opportunities within your assigned accounts
• Leverage sales methodologies to uncover customer needs and pain points
• Show CloudEagle’s value proposition by using the appropriate sales qualification standards
• Own sales activity and monthly revenue forecasting

What We Can Offer You

● Young and fast-growing company with a healthy work-life balance

● Great culture based on the following core values

○ Ownership

○ Transparency

○ Courage

○ Customer Obsession

○ Celebration

● Lean structure and no micromanaging. You get to own your work

● The company has turned two so you get a seat on a rocket ship that's just taking off!

● High focus on Learning & Development and monetary support for relevant upskilling

● Competitive compensation along with equity ownership for wealth creation

What You’ll Do

• Provide world-class customer service to both internal and external clients in all

interactions, striving to exceed client expectations.

• Take ownership of customers issues and follow problems through to resolution

within the SLA defined.

• Drive higher NPS through quality and timely resolution of customer issues.

• Coordinate across different departments and follow-up with them to ensure timely

resolution of user service requests.

• Coordinate with other departments to understand internal processes and suggest

changes if required to improve customer service.

• Maintain an orderly workflow according to priorities

• Ability to handle a high volume of requests in a fast-paced environment

• Explain and educate users about Grip’s offerings and its benefits

• Enable RMs manage and nurture relationship with existing and potential investor

• Other duties as assigned

Your Superpowers

• Bachelor’s degree

• Have an understanding of the wealth segment and product offerings (3-5 years’ work

experience in customer service)

• Command on MS Excel

• Strong written and verbal communication skills and ability to communicate with Retail,

HNIs, family office investors would be essential

• Strong phone presence

• Prior experience in financial services industry is preferred

• Should be a team player

Job Description

About:

Market network for digital creators. The platform provides a marketplace for YouTubers, twitch streamers, Instagrammers. It provides tools to creators to build their brand, business, and unlock new revenue streams while growing existing revenue streams.

Creators today find themselves at the mercy of social media platforms to get their content out in front of their fans. Its is a seed funded startup building a platform to encourage more creators to take full control of their growth, become self-sufficient, and not get exploited.Softwares have streamlined other industries to great benefit in the last 25 years. We think it’s inevitable that it will also happen in our ecosystem. In the last decade, we saw Shopify do that for e-commerce entrepreneurs and AngelList empower tech entrepreneurs. We want to do the same for media entrepreneurs. How do we plan on doing this? By helping creators globally to engage deeply with their fans and communities; monetize much earlier into their journeys of being successful independent businesses and empower them to effectively manage their business. The founding team of CreatorStack is a diverse mixture of seasoned technology entrepreneurs, musicians, content creators, and artists. We love solving problems. And we love solving them as a team. If you believe that chasing your creativity should be financially rewarding, then come join us.

Roles & Responsibilities:

• Work on a disruptive product that’s still in its early stages
• Be responsible for the development and maintenance of the CreatorStack mobile app aimed at iOS and Android
• Translate designs and wireframes into high-quality code
• Ensure the best possible performance, quality, and responsiveness of the CreatorStack app
• Mentor other engineers, define our technical culture and help to build a fast-growing team.

Must Have:

• Have experience in product development, architecture, and design for a 2 to 5 years
• Are proficient in Flutter language
• Have the ability to learn and look for ways to improve yourself and the processes around you
• Have strong knowledge of iOS and Android frameworks and the ability to deal with different screen sizes
• Are proficient with RESTful api's to connect mobile applications to back-end services
• Experience with storage, threading, and performance tuning
• The ability to mentor and support other team members by doing code reviews and applying your experience in process and technical leadership
• Experience working with agile team environments and if you are a self-starter, conscientious member of the team
• Good knowledge in pixel-perfect implementation of designs

Nice to have:

• If you have worked in a fast product-driven culture and have the ability to build an experience that solves users' problems - we like to work with team members who have a solid hold on product and design thinking
• If you have led teams in your past experiences
• If you also have experience in working with languages like React and Swift

Benefits :

• It is a market network platform for internet native digital content creators turns their passion into a profitable venture. Our products help them accelerate growth and increase direct monetization for creators around the globe

 Data auditing, validating and monitoring all data for accuracy.

Create daily, weekly, monthly and quarterly MIS report.

Coordinating  & collecting the data

Updated the data in CRM

Position: IT Auditor

Experience: 4-12 Years

Location: Pune

Key Skills Required:

CISA, CISSP, CISM, IT Audit, Technology Audit, IT Infrastructure Audit, Application Security Audit, Information Security Audit, Cyber Security Audit, Cloud Security, Ethical Hacker

Additional key words: Vulnerability assessment, Penetration Testing, ITGC testing, Cloud Computing,

IT AUDITOR is responsible to plan and perform the audit assignment starting from audit announcement, audit planning, field work, audit quality reviews, pre-closing / closing meetings with the respective Directors / Head of the Departments including writing of the audit report and its finalization as well as follow up of the audit actions. Additionally IT AUDITOR will also be responsible to:
•    Evaluate IT systems, processes and projects in place;
•    Determine risks to the Group’s information assets, and help identify methods to minimize those risks;
•    Ensure information management processes are in compliance with IT-specific laws, policies and standards;
•    Determine inefficiencies in IT systems, IT projects and associated management processes and
•    Consult in IT projects, new initiatives and organizational frameworks.

Description

Audit Planning

1)    Perform audits at Volkswagen Group entities. and other concerned Volkswagen Group Companies with focus on IT processes keeping the associated business risks in mind.
2)    Participate in the preparation of audit objective & scope document along with audit schedule based on the audit objective and timeline specified by Head of IT Audit India Hub.
3)    Participate in the preparation of work program

Audit Process

1)     Prepare and conduct preparatory interviews with the Directors and Heads of the audited departments to identify the processes to be assessed during the audit.
2)     Request and collect relevant audit data for analysis from respective business areas.
3)     Prepare audit matrix on periodic basis to record the audit field work and update the progress of the audit to IT Audit Manager and the Head of IT Audit Hub India.
4)    Define actions including relevant controls to mitigate the business risks identified based on the evidences provided during the audit.
5)    Organize and conduct pre-closing meetings with business areas to agree upon audit observations and relevant actions.
6)    Prepare and conduct closing meetings with the Directors / Heads of the Department for audited division to agree upon the audit observations, risks and proposed actions.
7)    Prepare the draft audit report and submit the same to the  IT Audit Manager and the Head of IT Audit India Hub for review.
8)    Ensure that adequate documentation is prepared for the audit assignment. Peer review changes are done before release of the final audit report to the business area.
9)    Contact business area to review the progress of the implementation of audit actions defined in the final audit report. Based on the review, write the status of the follow up and submit the same for upload in RIAS.
10)    Obtain necessary certifications / qualifications to support the job requirements by attending relevant trainings
11)    Support the conduction of unscheduled audits/special investigations and audits from the anti-corruption system.
12)    Relevant knowledge is shared among the team members.
13)    Consult in IT projects, new initiatives and organizational frameworks.
14)    Ensure information management processes are in compliance with IT-specific laws, policies and standards.
15)    Determine risks to the Group’s information assets, and help identify methods to minimize those risks.
16)    Evaluate IT systems, processes and projects in place.
17)    Determine inefficiencies in IT systems, IT projects and associated management processes.