Quality Analyst

About Us

Euphoric Thought Technologies is a fast-growing technology company focused on delivering scalable, high-performance digital solutions. We are looking for a skilled Backend Developer to join our dynamic team and contribute to building robust and efficient systems.

Key Responsibilities

 Design, develop, and maintain scalable backend services and APIs

 Write clean, maintainable, and efficient code

 Collaborate with frontend developers, DevOps, and product teams

 Optimize applications for maximum speed and scalability

 Troubleshoot, debug, and upgrade existing systems

 Implement security and data protection best practices

 Participate in code reviews and technical discussions

Required Skills & Qualifications

 4–5 years of hands-on experience in backend development

 Strong proficiency in at least one backend language such as Java and Core Java

 Experience with frameworks like Spring Boot, Django, Express.js, etc.

 Good understanding of RESTful APIs and Microservices architecture

 Strong experience with databases (MySQL, PostgreSQL, MongoDB)

 Familiarity with version control systems (Git)

 Experience with cloud platforms (AWS/Azure/GCP) is a plus

 Knowledge of Docker, Kubernetes, CI/CD pipelines is an added advantage

 Strong problem-solving and analytical skills

• Deliver full-cycle Tableau development projects, from business needs assessment and data discovery, through solution design, to delivery to client.

• Enable our clients and ourselves to answer questions and develop data-driven insights through Tableau.

• Provide technical leadership and support across all aspects of Tableau development and use, from data specification development, through DataMart development, to supporting end-user dashboards and reports.

• Administrate Tableau Server by creating sites, add/remove users, and provide the appropriate level access for users.

• Strategize and ideate the solution design. Develop UI mock-ups, storyboards, flow diagrams, conceptual diagrams, wireframes, visual mockups, and interactive prototypes.

• Develop best practices guidelines for Tableau data processing and visualization. Use these best practices to quickly deliver functionality across the client base and internal users.

• Degree in a highly-relevant analytical or technical field, such as statistics, data science, or business analytics.

· 5+ years as a Tableau developer and administrator.

· Extensive experience with large data sets, statistical analyses, and visualization as well as hands-on experience on tools (SQL, Tableau, Power BI).

· Ability to quickly learn and take responsibility to deliver.

What you’ll do?

Partnering with internal business owners (product, marketing, edit, etc.) to understand needs anddevelop custom analysis to optimize for user engagement and retention.

Good understanding of the underlying business and workings of cross functional teams for successful execution.

Design and develop analyses based on business requirement needs and challenges.

Leveraging statistical analysis on consumer research and data mining projects, including segmentation, clustering, factor analysis, multivariate regression, predictive modeling, etc.

Providing statistical analysis on custom research projects and consult on A/B testing and otherstatistical analysis as needed.

Other reports and custom analysis as required.

Identify and use appropriate investigative and analytical technologies to interpret and verify results.

Apply and learn a wide variety of tools and languages to achieve results.

Use best practices to develop statistical and/ or machine learning techniques to build models thataddress business needs.

Collaborate with the team in order to improve the effectiveness of business decisions throughthe use of data and machine learning/predictive modeling.

Innovate on projects by using new modeling techniques or tools.

Utilize effective project planning techniques to break down complex projects into tasks and ensure deadlines are kept. C

ommunicate findings to team and leadership to ensure models are well understood and incorporated into business processes.

Who you need to be?

Typically has 2 - 6 years of relevant experience.

Preferred education: Bachelor's degree in a technical field or equivalent experience Experience in advanced analytics, model building, statistical modeling, optimization, and machinelearning algorithms.

Machine Learning Algorithms: Crystal clear understanding, coding, implementation, error analysis, model tuning knowledge on Linear Regression, Logistic Regression, SVM, shallow Neural Networks, clustering, Decision Trees, Random forest, XGBoost, Recommender Systems, ARIMA and Anomaly Detection.

Feature selection, hyper parameters tuning, model selection and error analysis, boosting and ensemble methods.

Strong with programming languages like Python and data processing using SQL or equivalent andability to experiment with newer open-source tools.

Experience in normalizing data to ensure it is homogeneous and consistently formatted to enablesorting, query and analysis.

Experience designing, developing, implementing and maintaining a database and programs tomanage data analysis efforts.

Experience with big data and cloud computing viz. Spark, Hadoop (MapReduce, PIG, HIVE)

Experience in risk and credit score domains preferred.

Job location  Chennai/Bangalore (work from office-Hybrid)

Position Title: Golang Developer 

Exp: 3+Yr

Location: Pune

Working Mode: Onsite

Primary Skill: Golang, GIT, RESTful APIs

Qualification:  Degree in Computer Science or similar relevant field  

Roles and Responsibilities:  

- Develop and maintain robust and scalable software solutions using the 

Go programming language, with a focus on performance and reliability. 

- Collaborate closely with cross-functional teams to translate project 

requirements into well-designed and efficient code. 

- Conduct thorough testing and debugging to ensure the delivery of high-

quality and error-free software. 

- Stay up-to-date with the latest Go language updates, industry trends, and 

best practices to continually enhance development processes. 

- Optimize software applications for maximum performance and 

efficiency, taking advantage of Go's concurrency capabilities. 

- Actively participate in code reviews, providing constructive feedback to 

improve code quality and maintain coding standards. 

- Troubleshoot and resolve issues related to software functionality, 

performance, and integration, ensuring a seamless user experience. 

Required Skills:  

- Demonstrated experience as a Golang Developer, with a portfolio of successfully deployed applications or services. 

- Proficiency in Golang for both microservices and monolithic architectures, showcasing strong knowledge of Go standard libraries. 

- Familiarity with RESTful APIs and gRPC, essential for the integration of Go-based applications with other systems and services. 

- Solid understanding of data storage solutions, including experience with SQL and NoSQL databases such as PostgreSQL and MongoDB. 

- Expertise in concurrent programming, understanding Go routines, channels, and the sync package to optimize performance. 

- Experience with version control systems like Git, fostering collaboration and code manageability. 

- Strong analytical and problem-solving skills, capable of designing and implementing scalable, maintainable solutions. 

- Ability to work independently or in a team-oriented, agile development environment, meeting tight deadlines and adapting to changing requirements. 

- Excellent communication and interpersonal skills, enabling effective collaboration with team members, stakeholders, and clients. 

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.

Requirements:

• Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
• Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
• Design, create and manage applications, and software integration/migration deployments.
• Implementation services are delivered within scope or manage any changes in project scope, plans.
• Identify potential issues and collaborate with leadership when needed, to develop contingency
• Working with other departments and personnel to ensure information on customer needs are communicated.
• Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
• Assist in Educational webinars, workshops, and more.
• Staying up to date with product features and releases.
• Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
• Updates customer journey playbooks.
• Demonstrate technical acumen to convert plans into workable solutions.
• Communicate a passion for customer success with a team player attitude.
• Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
• Conduct analysis of approved customer content and create a transition plan or migration plan.
• Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
• Responsible for driving consulting milestones and achieving the agreed-upon implementation
• schedule.
• Provide guidance to customers to address critical and/or outstanding issues impacting the
• successful Implementation.
• Actively lead the consulting engagement throughout the implementation.
• Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
• Handle basic support requests during the implementation phase.
• Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
• Always looking for ways to improve our onboarding delivery.
• Maintain product knowledge and consistent education.
• Cross-training with other success functions.
• Other duties may be assigned and/or modified as business needs change

Responsibilities:

• Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
• 2-3 years of experience using HighLevel or other similar vertical solutions.
• Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
• Strong understanding and proficiency in software solutions and professional service offerings.
• 2+ years of customer consulting work experience preferred.
• 2+ years of marketing experience is a plus!
• Strong verbal and written communication skills.
• IT technical skills and platform integrations.
• Experience in managing a diverse group and training each according to company standards.
• Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
• Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
• Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
• Strong analytical and organizational skills with superior attention to detail.
• Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
• Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Job Description:

We are seeking an experienced NetSuite Developer with strong hands-on experience in SuiteScript, workflow management, and PDF handling. The ideal candidate will also have proficiency in Celigo integration and excellent English communication skills.

Key Responsibilities:

• Develop and customize NetSuite solutions using SuiteScript 2.0 and 2.1.
• Design, implement, and manage complex workflows within NetSuite.
• Handle PDF generation and customization within NetSuite.
• Integrate third-party applications and automate processes using Celigo.
• Collaborate with cross-functional teams to gather and analyze business requirements.
• Provide technical support and guidance for NetSuite-related issues.

Requirements:

• Proven hands-on experience with SuiteScript 2.0 and 2.1.
• Strong expertise in NetSuite workflow management and PDF handling.
• Solid experience with Celigo integration tools.
• Excellent verbal and written English communication skills.
• Ability to work independently and in a team-oriented environment.

Preferred Qualifications:

• NetSuite certification or relevant technical certifications is a plus.
• Familiarity with other integration tools and platforms.

Responsibilities:

• Work with the Product and Marketing team to identify content required for specific user journeys and create a plan for a technical enablement solution.
• Create and maintain content for continuous updates and improvements.
• Ensure content is valuable and highly useful.
• Edit content to adhere to the writing process and best practices.
• Identify and contribute to improve Writing Best Practices, Style Guides, Processes, and other Technical Writing guidelines.

Requirements:

• Identify projects that deliver the most value and then meet deadlines and reprioritize as needed to complete timely delivery of content projects.
• Professional experience writing and editing content for a technical audience (application developers; programmers, system architects, or similar) in a Product environment.
• An analytical mindset, with good research, prioritisation, and exploration skills.
• Proactive and curious about problems and willing to take responsibility for their solutions.
• Capture business value, priorities, and product context.
• Fluent in both written and spoken English.

• Liaise with fellow developers.
• Designing and implementing microservices which use the spring boot framework.
• Working in compliance with the full Software Development Life Cycle.
• Connecting microservices to interact with databases.
• Understanding of how streaming technologies work such as Kafka.
• Identifying and finding solutions to bugs.
• Ensure you've written adequate test cases to verify design requirements are being met.
• Create well written documentation for the individual microservices.