Product Manager

• Represent our company, with a comprehensive understanding of our offerings
• Research consumer needs and identify how our solutions meet them
• Hire, train, motivate, and advise a team of sales representatives
• Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.
• Continuously develop personal leadership, hiring, and training skills while ensuring the team is using  effective sales tactics to meet revenue objectives.
• Generate leads, and build and nurture client relationships

• Create and execute a strategic sales plan that expands customer base and extends global reach
• Meet with potential clients and grow long-lasting relationships by understanding their needs
• Track, analyze, and communicate key quantitative metrics and business trends as they relate to partner relationships
• Recruit salespeople, set objectives, train and coach, and monitor performance ensuring assigned tasks and responsibilities are fulfilled
• Identify knowledge gaps within the team and develop a plan to fulfill them
• Oversee the sales team to ensure company quotas and standards are met by holding daily check-ins with team to set objectives for the day and monitor progress regularly
• Manage month-end and year-end close processes

Wednesday is a digital agency. We work with startups and enterprises to build digital products for their users.

At our core, we are a group of makers - designers, developers, product & project managers. We care about our work and think of it as a craft. We're always learning so we can build better and faster.

As a Technical Lead, your time will be divided between programming and technical oversight.

Core Responsibilities

• Code Reviews: Review all pull requests to ensure features are built correctly following the conventions and guidelines of the project.
• Communication: Work with your team to ensure they understand all the requirements clearly.
• Architecture: Have a clear picture of the system architecture in mind. Lead your teams to implement that design.
• Learn: Learn from the practices followed by other teams and evangelize your learnings.

Skills Required

• Technical expertise with our tech stack - JS, Nodejs, React, and AWS.
• Understanding of Agile processes and methodologies.
• Understanding of the continuous software delivery process using CD.
• The ability to debug corner cases, hypothesize and fix bugs.

Frontend Developer   

2-4 years/Remote or Kochi   
                                        

Farmers Fresh Zone, is a Direct to Consumer Brand Backed by the Indian Angel Network. The startup lives across 5 South Indian cities. We cater to the needs of urban customers with our safe-to-eat, pesticide-free fruits & vegetables that are directly sourced from our farmers. This is possible with our technology-driven platform & demand prediction model. In short, we’re the high-tech marketplace that’s beneficial to both, the consumers & farmers.

For more info visit our website: https://www.farmersfz.com/">https://www.farmersfz.com/

The role, in a nutshell

As a Frontend Developer at FFZ, you will be part of our core development team, and will have complete ownership of our frontend application. You will bring  concepts / user stories to life with ReactJS/Next.JS, HTML and CSS and an opportunity to create highly responsive web designs that work across multiple platforms and browsers. 

What you’ll do at FFZ

• Bring concepts / user stories to life with ReactJS/Next.JS , HTML and CSS
• Create highly responsive web designs that work across multiple platforms and browsers.
• Ensure the technical feasibility of UI/UX designs and implement them.
• Explore and implement SEO best practices

Who you are

• At least 2 years of experience working on Typescript/JavaScript, React/React Native
• Experience / willingness in working with Next.js
• Experience with front-end development tools, build tools and versioning tools.
• Ability to write clean code, necessary tests and ensure high code quality.
• Experience integrating REST APIs and services
• Understanding / familiarity with web security concepts.

Nice to have

• Experience working with Flutter (preferred) or any other cross-platform development tool
• Experience developing mobile applications.

What we offer 

• Complete ownership of our frontend application.
• Competitive salary and an excellent equity package.
• Stellar team, great start-up culture, work-life balance with generous holidays. 

Responsibility

• Manage largeamounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

Requirements

• Must be Graduated or Post-Graduated.
• Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.