Product Manager

The L1/L2 Laptop/LAN Support Technician is responsible for providing technical assistance and support related to laptop and Local Area Network (LAN) systems. This role involves troubleshooting, maintaining, and repairing hardware and software issues, ensuring minimal downtime, and providing excellent customer service to end-users. The technician will handle both Level 1 (basic) and Level 2 (intermediate) support tasks, escalating more complex issues to higher-level support teams when necessary.

Key Responsibilities:

1. Technical Support:

- Provide first-level (L1) and second-level (L2) technical support for laptops, desktops, and LAN systems.

- Diagnose and resolve hardware and software issues related to laptops, desktops, printers, and other peripherals.

- Troubleshoot network connectivity issues, including wired and wireless connections.

- Install, configure, and update operating systems, drivers, and software applications.

2. Network Support

- Assist in the setup, configuration, and maintenance of LAN infrastructure, including routers, switches, and access points.

- Monitor network performance and troubleshoot network-related issues.

- Ensure network security by implementing and maintaining firewalls, VPNs, and other security measures.

3. Hardware Maintenance

- Perform hardware repairs and upgrades on laptops and desktops, including replacing hard drives, memory, and other components.

- Conduct routine maintenance and inspections of hardware to ensure optimal performance.

- Manage inventory of spare parts and equipment.

4. User Assistance

- Provide hands-on and remote support to end-users, guiding them through troubleshooting steps and resolving issues.

- Educate users on basic troubleshooting techniques and best practices for using laptops and LAN systems.

- Create and update user documentation and FAQs.

5. Incident Management

- Log and track support tickets using a ticketing system, ensuring timely resolution and follow-up.

- Escalate complex issues to L3 support or other specialized teams as needed.

- Maintain detailed records of issues, resolutions, and user interactions.

6. Compliance and Security

- Ensure compliance with company policies and procedures related to IT security and data protection.

- Implement and enforce security measures to protect sensitive information and prevent unauthorized access.

7. Collaboration

- Work closely with other IT team members to ensure seamless support and service delivery.

- Participate in team meetings, training sessions, and knowledge-sharing activities.

Qualifications:

- High school diploma or equivalent; associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred.

Technical Skills:

- Proficiency in Windows and macOS operating systems.

- Knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.

- Familiarity with remote desktop tools and support software.

- Basic understanding of cybersecurity principles and practices.

Soft Skills:

- Strong problem-solving and analytical skills.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Customer-focused with a commitment to providing high-quality support.

Experience: 5 years

No. of Positions: 2

Job Type: Full-time

Benefits: Health Insurance

Work Days: Monday to Friday

Required Skills:

• Thorough knowledge on Sheet metal component design, material and thickness selection
• Competent on Electrical harness modeling in CATIA V5 – Electrical harness Routing (EHI) and Electrical Fitting installation.
• Independently handle Electrical harness modeling related to subsystem and car level..
• Able to interpret electrical schema and good understanding and able to apply while routing the harness
• Wire Bundle calculation
• Selection of protection, connectors, conduit, etc…
• Good Knowledge of materials  & mechanical characteristics
• Ability to perform a weight assessment on assemblies, aggregates and installations
• Ability to analyze manufacturing non-conformity and to validate a back-up solution.

Job Title: Mid-Level Frontend Developer (React/TypeScript)

Job Description: We are looking for a Mid-Level Front End Developer with 2-3 years of experience in React and TypeScript to join our team. The ideal candidate should have a strong understanding of React and TypeScript, and be able to write high-quality, maintainable code. They should also be familiar with module CSS, have experience working with component libraries and state management frameworks, and have a passion for creating beautiful and intuitive user interfaces.

Responsibilities:

●      Develop high-quality, scalable, and maintainable code using React and TypeScript

●      Collaborate with cross-functional teams to design and implement new features

●      Participate in code reviews and contribute to code quality improvement initiatives

●      Use our in-house component library and Storybook to develop reusable components

●      Work with Recoil.js for state management and Context API for in-house libraries

●      Write clean, efficient, and well-documented code that follows best practices

●      Ensure code quality and maintainability through automated testing, linting, and code analysis

●      Stay up-to-date with the latest trends and technologies in front-end development

Requirements:

●      2-3 years of experience in developing front-end applications using React and TypeScript

●      Strong understanding of HTML, CSS, and JavaScript

●      Familiarity with module CSS and component libraries

●      Experience with state management frameworks like Recoil.js and Context API

●      Strong understanding of code quality and best practices

●      Excellent problem-solving and analytical skills

●      Good communication and teamwork skills

●      Bachelor’s degree in Computer Science or a related field is preferred

InViz is Bangalore Based Startup helping Enterprises simplifying the Search and Discovery experiences for both their end customers as well as their internal users. We use state-of-the-art technologies in Computer Vision, Natural Language Processing, Text Mining, and other ML techniques to extract information/concepts from data of different formats- text, images, videos and make them easily discoverable through simple human-friendly touchpoints. 

TSDE - Data 

Data Engineer:

• Should have total 3-6 Yrs of experience in Data Engineering.
• Person should have experience in coding data pipeline on GCP. 
• Prior experience on Hadoop systems is ideal as candidate may not have total GCP experience. 
• Strong on programming languages like Scala, Python, Java. 
• Good understanding of various data storage formats and it’s advantages. 
• Should have exposure on GCP tools to develop end to end data pipeline for various scenarios (including ingesting data from traditional data bases as well as integration of API based data sources). 
• Should have Business mindset to understand data and how it will be used for BI and Analytics purposes. 
• Data Engineer Certification preferred 

Java Developer Responsibilities:

• Designing and implementing Java-based applications.
• Analyzing user requirements to inform application design.
• Defining application objectives and functionality.
• Aligning application design with business goals.
• Developing and testing software.
• Debugging and resolving technical problems that arise.
• Producing detailed design documentation.
• Recommending changes to existing Java infrastructure.
• Developing multimedia applications.
• Developing documentation to assist users.
• Ensuring continuous professional self-development.

Java Developer Requirements:

• Degree in Computer Science or related field.
• Experience with user interface design, database structures, and statistical analyses.
• Analytical mindset and good problem-solving skills.
• Excellent written and verbal communication.
• Good organizational skills.
• Ability to work as part of a team.
• Attention to detail.

Graphics Designer

• Study design briefs and determine requirements
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos, and other designs using software or by hand
• Use the appropriate colors and layouts for each graphic
• Work with copywriters and creative director to produce the final design
• Test graphics across various media
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

Required Skills:

• Proven graphic designing experience
• Must have knowledge on Page maker
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus

• Design and Build cloud architecture/infrastructure
• Provision, maintain and administer MS Azure Cloud Environment
• Windows server administration.
• Implement and maintain cloud monitoring, auditing and network management functions.
• Optimize the processes for cloud-based data storage, backups and restores.
• Implement cloud security to protect data, applications, and infrastructure.
• Develop, maintain, and execute Configuration Management scripts.

• Experience in server hardening best practices
• Knowledge of special security arrangements like Network security, DoS Protection, OS firewall, etc
• Ability to work with software firewalls and web application firewalls
• Log management and replication to a central server
• Ability to architect a secure deployment in Azure/Aws cloud using the native abstractions and services provided by respective cloud service providers.
• Ability to conduct a self VAPT of the network and servers, so that the environments are better prepared for external audits by customers' info sec teams and/or auditors.
• Ability to use DevOps automation to setup environments from scratch and also patch them from time to time to handle the changes resulting out of various factors e.g. VAPT audits, customer requests
• Experience building solutions using MS Azure DevOps.
• Knowledge of general networking concepts (e.g., DNS, TCP/IP, and firewalls).
• Experience development & maintenance of a CI/CD system.
• In-depth knowledge of build and deployment automation technologies.
• An attitude and ability to take ownership and deliver a high-quality product, on time.
• Experience of implementing DevOps
• Experience in DevOps Architectural decisions, tools selection, best practices.
• Constant research and learning on new tools and technologies in DevOps space.