Quality Analyst

Strong Data Scientist / AI Engineer / Generative AI Engineer profile.

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Mandatory (Experience 1) - Must have 3+ years of hands-on experience in Data Science, Artificial Intelligence, Machine Learning, Deep Learning, NLP, or Generative AI application development.

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Mandatory (Experience 2) - Must have strong hands-on experience in Python programming, backend development, API development, and production-grade application support.

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Mandatory (Experience 3) - Must have experience working with Machine Learning and Deep Learning frameworks such as PyTorch, TensorFlow, Keras, or Scikit-learn.

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Mandatory (Experience 4) - Must have hands-on experience in NLP use cases such as text classification, sentiment analysis, entity recognition (NER), semantic search, embeddings, or document understanding.

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Mandatory (Experience 5) - Must have experience working with Large Language Models (LLMs) such as GPT, LLaMA, Mistral, Phi, Claude, Gemini, or similar models.

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Mandatory (Experience 6) - Must have hands-on experience building or implementing Retrieval Augmented Generation (RAG) solutions, vector search, semantic search, or knowledge-based AI applications.

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Mandatory (Experience 7) - Must have experience with Prompt Engineering and Generative AI frameworks such as LangChain, LangGraph, AI Agents, Azure OpenAI, or similar technologies.

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Mandatory (Experience 8) - Must have experience developing, consuming, or integrating APIs using Python frameworks such as FastAPI, Flask, or similar technologies.

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Mandatory (CTC) - The CTC breakup offered will be 75% fixed + 25% variable, as per company policy.

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Preferred (Experience 1) - Experience with LLMOps/MLOps tools for monitoring, evaluation, experimentation, and versioning of AI models.

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Preferred (Experience 2) - Exposure to Azure OpenAI, Azure Kubernetes Service (AKS), Kubernetes, cloud-native AI deployments, or distributed systems.

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Preferred (Experience 3) - Experience working with PostgreSQL, MongoDB, Redis, Kafka, or large-scale data platforms.

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Preferred (Experience 4) - Familiarity with Docker, Kubernetes, cloud platforms, and scalable deployment architecture.

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Preferred (Company) - Candidates from AI-first startups, product companies, SaaS organizations, fintech, or data-driven technology companies.

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Mandatory ( Age ) - Candidate Should be Below 28 Years.

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Mandatory ( Pedigree) - B.TECH / M.TECH from Tier 1 Colleges (IIT's, NIT's, BITS) are Considered.

Experience: 8-15 Years

Qualification: BE / B. Tech 

Location: Pune, Remote

Technical Know -How: React.js/ReactJs, Java Spring Boot, Spring Framework, Java Spring developers, Rest API, Microservices, front end and Back-end technologies etc.

Key Responsibilities

• Work with team of Java & Springboot Developers in the design, development, and maintenance of applications.
• Work with business stakeholders and technical teams to gather and analyze requirements for Java & Springboot applications.
• Lead a team of developers in building scalable, secure, and high-performance applications using React and Spring Boot.
• Drive end-to-end ownership of application development including requirement analysis, design, coding, testing, and deployment.
• Collaborate with product owners, architects, and cross-functional teams to define and deliver high-quality solutions.
• Ensure adherence to coding standards, best practices, and agile development methodologies.
• Mentor and guide team members, conduct code reviews, and encourage technical excellence.
• Oversee application performance tuning, debugging, and troubleshooting in production and non-production environments.
• Participate in architectural discussions and contribute to technology roadmaps.

Required Skills & Experience

• Bachelor’s degree in computer science, computer engineering or similar.
• Excellent communication skills.
• Critical thinker and good problem-solver.
• 8–15 years of overall software development experience, with at least 3 + years in a lead/mentorship role.
• Strong proficiency in React.js, JavaScript/TypeScript, HTML5, CSS3, Redux, and related libraries/frameworks.
• Solid backend development experience using Spring Boot, Spring Security, REST APIs, and Microservices architecture.
• Strong understanding of Test Driven Development ( Junit)
• Write efficient and well-structured code to implement business logic and functionality on the Java platform.
• Perform unit testing and debugging to ensure the quality and reliability of developed applications.
• Maintain and enhance existing Java & Springboot applications by troubleshooting issues, implementing bug fixes, and optimizing performance.
• Strong understanding of RDBMS/NoSQL databases (e.g., MySQL, MongoDB / Azure Cosmos DB).
• Experience with cloud platforms (AWS / Azure / GCP) and containerization (Docker, Kubernetes).
• Proficiency in version control (Git), CI/CD pipelines, and DevOps practices.
• Strong problem-solving skills, debugging expertise, and performance optimization experience.
• Excellent communication and leadership skills with the ability to drive technical discussions
• Good knowledge of security best practices (OAuth2, JWT, SSO, etc.).
• Good to have experience with message brokers (Kafka, Azure Service Bus).

Job Title: Customer Relationship Manager

Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.

Responsibilities:

1. Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
2. Build and nurture long-term relationships with clients through proactive engagement and personalized support.
3. Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
4. Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
5. Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
6. Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
7. Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
8. Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
9. Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
10. Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
2. Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
3. Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
4. Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
5. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
6. Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
7. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
8. Strong analytical skills, with the ability to interpret data and derive actionable insights.
9. Flexibility to adapt to changing priorities and business needs.
10. A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.

1. Working on MERN stack product development for core product
2. Exploring possibilities with proof of concepts & prototyping
3. Building the product as per specifications 
4. Developing the user-facing features using React.js
5. Designing a modern highly responsive web-based user interface 
6. Building reusable components and front-end libraries for future use
7. Translating designs and wireframes into high-quality code
8. Learn and understand user interactions
9. Optimising components for maximum performance across a vast array of web-capable devices and browsers 
10. Coordinating with various teams working on distinct layers
11. As a React.js Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive. 

1. Node.js & ReactJS/Next.js ( MEAN/MERN Stack)
2. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
3. Thorough understanding of React.js and its core principles
4. Prior experience with popular React.js workflows (such as Flux or Redux)
5. Familiarity with more current specifications of EcmaScript
6. Familiarity with RESTful APIs
7. Great CSS skills. Familiarity with React Styled Components, SCSS, LESS, etc.
8. Knowledge of modern authorisation mechanisms, such as JSON Web Token
9. Familiarity with modern front-end build pipelines and tools
10. Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
11. Ability to understand business requirements and translate them into technical requirements
12. A knack for benchmarking and optimisation.
13. Familiarity with code versioning tools
14. Familiarity with Test Driven Development and tools like JEST & React Testing Library is a plus.
15. Familiarity with Firebase and other backend as a services is a plus.

About Easyrewardz:

• Easyrewardz offers industry-agnostic cloud-based CRM, Loyalty and Conversational Commerce solutions that enable seamless omnichannel customer experience.
• At Easyrewardz, we believe that every customer data captured has a story to tell! Our key focus has always been to help brands deliver seamless customer experience and create a deeper customer connect by leveraging actionable insights obtained from data.
• The Indian retail ecosystem is still learning to rely on data when it comes to delivering consistent customer experiences throughout the journey, hence we’ve tried to address those gaps and pain points with our CRM suite.
• Our entire gamut of solutions has Customer Data Platform at the core providing intelligence that powers every product and enables Single View of Customer.

About the role

At EasyRewardz, we're using leading-edge technology to create best loyalty solutions of tomorrow. When you join us as a Sr. Software Engineer, you'll become part of a team focused on innovation and change. You'll work a little harder. You'll aim a little higher. You'll expect more from yourself and others. And at the end of the day, you'll be doing a lot of good work. Through a lot of inspired individuals, we are using technology to build varied nature of loyalty solutions that works better for more people in more ways than ever.

We are looking to reinforce our team with people who are decisive, brilliant and built for speed -- people like you.

As a backend .NET core developer, you will be predominantly involved in:

• Developing business solutions by creating new and modifying existing software web applications.
• Coding, testing, debugging & supporting all types of enterprise web applications consistent with established specifications and business requirements to deliver business value.

This is more than a challenging development role. This is high performance technology.

Responsibilities:

• Develop, test, implement and maintain .net core based middle layer/services application working with established processes.
• Ensure adherence of best coding practicesfor a high-performance data processing backend application.
• Identify production and non-production application issues & assist team with optimal solution.
• Identify opportunities to fine-tune and optimize applications of .Net core developed projects, including periodic code review.
• Provide technicalsupport and consultation for .Net core backend application and deployment related queries

Desired Skills Technical Skills

• Experience in WCF/Web Services or REST API (Using C#.Net core)
• 1+ years of hands on experience (using HTTPS) .Net core Based Windows Services 2+ year of hands on experience SQL Server (2012 or 2014)
• 2+ year of hands on experience in writing high performance SQL queries.
• (MySQL is preferable) Message Queue (RabbitMQ, Kafka or similar) Work experience preferable for message queue based architecture development Distributed Cache Management (Redis Cache, MemCached or similar) Experience preferable

Responsibilities:

• Designing and Programming web based application and backend system.

• Testing and debugging application

• Analyze requirements and propose appropriate solutions

• Work independently and in teams

• Communicate effectively with project managers, designers, QA team

Requirements

• 2+ years of software development experience

• Essential skills: PHP, MySQL, HTML, CSS, JavaScript, AJAX

• Code Ignitor and Laravel development experience a big plus

• Advanced knowledge of SQL is important

• Should be able to analyze requirements and design robust system

• Good oral and written communication skills

• Ability to work in a team-oriented and collaborative environment

• BS/MS degree in Computer Science, Engineering or a related subject

GMetri - Frontend Developer, Bengaluru

At GMetri, we are passionate about driving business impact through immersive experiences. We partner with change-makers across various industries  — from Fortune 500 brands to small disruptors—to help transform the way XR (or eXtended Reality - a blanket term encompassing Virtual / Augmented and Mixed Reality) is used in business, through our unique platform. 

Founded in 2017, the company was identified by industry leaders Oculus/Facebook as the top VR/AR/MR tech company in India. We were also recently featured at Facebook F8 in San Jose for our work. GMETRI currently boasts a growing client list comprising of national and global giants like Myntra, BigBasket, Accenture, Cafe Coffee Day, Bosch, Reliance, DXC Technology, Legrand, Zoomcar and Jio among others.

About the Role:

GMetri works with bleeding edge technologies in order to be able to innovate at breakneck speeds. Which means most of the development technologies and standards being adopted by the industry at large have already been used, upgraded or discarded by us, and we have moved on the next upcoming piece in the stack.

The decision to stay bleeding edge isn’t something that is taken lightly - it is a stepping stone in the promise of innovation that helps us service our clients better.

Core Responsibilities:

Once you are here, you will 

• Get hands on experience with emerging trends and technologies in the field of cloud development, including open source products and contribute to the on-going development of GMetri’s suite of products
• Design, develop, test and deploy features for our VR platform
• Research and find opportunities to utilize web development best practices, guidelines to improve system productivity, scaling and monitoring
• Driving the entire GMetri dashboard independently resolving its features/issues and deploying to production bug-free
• Developing and Designing GMetri Analytics and monitoring dashboards
• Developing new user-facing features using React.js

• Min 2+ years experience in software development
• Should be a quick learner, agile with technology, a hacker at heart
• Strong proficiency in ReactJS, Redux
• Well versed with the Unix environment, es6/es7 concepts
• Should have a broad understanding for both frontend and backend technologies and be abreast with the latest trends
• Team Player, Ability to work in a fast paced and changing environment

Think you're passionate about cutting-edge tech?

Want to push up your learning curve by several notches?

If you're ready, so are we. Apply Now!