QA Trainee (EOV-ENGG-0826-004)

Job Description: Veeva CRM Tester (EU/APAC Rollout)

Diabetic Care Medical Devices | Global Commercial Operations

Location: Remote / Hybrid (EU or APAC preferred, with overlap to US hours)

Engagement: Contract / Full-Time

Industry: Medical Devices – Diabetic Care

Experience: 5–8 years in software testing with strong functional Veeva CRM expertise

About the Role

A US-based leader in diabetic care medical devices is expanding its commercial operations into Europe and Asia-Pacific markets. As part of this strategic rollout, we are looking for a Veeva CRM Tester to ensure the quality, compliance, and seamless adoption of our Veeva CRM platform across EU and APAC affiliates.

You will partner with business analysts, Veeva administrators, developers, and regional commercial teams to validate CRM functionality, localization, integrations, and regulatory configurations — ensuring our field reps and medical teams have a reliable, compliant, and intuitive platform.

Key Responsibilities

•  Test design and execution: Design, document, and execute functional, regression, integration, and UAT test cases for Veeva CRM modules across EU/APAC rollouts.

•  Core Veeva CRM functionality: Validate Account Management, Call Reporting, Cycle Plans, Territory Management, Sample Management, Approved Email, CLM (Closed Loop Marketing), Medical Inquiry, Coaching Reports, and MyInsights.

•  Localization and compliance: Test country-specific configurations including localization, language packs, currency, time zones, consent capture, and HCP/HCO compliance (EFPIA, MedTech Europe, APAC equivalents).

•  Integration testing: Verify integrations between Veeva CRM and downstream/upstream systems (Veeva Network/OpenData, MDM, ERP/SAP, marketing automation, data warehouses, and analytics platforms).

•  Release testing: Perform release testing for Veeva CRM seasonal General Releases (3x/year) and identify regression impact on existing functionality.

•  Mobile and offline testing: Execute testing on Veeva CRM iPad and Veeva CRM for Browser, including offline sync scenarios.

•  Data migration validation: Validate account, contact, address, affiliations, and historical call data migration during country go-lives.

•  Defect management: Track and manage defects in JIRA / Azure DevOps / HP ALM; partner with developers and Veeva support on resolution.

•  Test automation: Contribute to test automation strategy and execute scripts using tools such as Selenium, Provar, or Tosca where applicable.

•  Regulatory documentation: Support GxP / CSV (Computer System Validation) documentation aligned with medical device regulatory standards (FDA 21 CFR Part 11, EU MDR, GDPR).

•  Cross-region collaboration: Coordinate with US-based program team and EU/APAC affiliate stakeholders across multiple time zones.

Required Qualifications

•  5–8 years of software QA / testing experience, with at least 3+ years specifically testing Veeva CRM.

•  Strong functional understanding of Veeva CRM modules and the underlying Salesforce platform (Veeva is built on Salesforce).

•  Hands-on experience with Veeva CRM rollouts across multiple countries, ideally in EU and/or APAC.

•  Solid grasp of life sciences / medical devices commercial processes — HCP engagement, sample compliance, multichannel cycle planning.

•  Experience testing Veeva Network, Veeva Vault CRM, or Veeva OpenData integrations.

•  Proficiency in test management tools (JIRA, Zephyr, qTest, HP ALM, or Azure DevOps).

•  Understanding of regulatory frameworks: GDPR, EU MDR, GxP, 21 CFR Part 11, and country-specific HCP transparency reporting laws.

•  Strong analytical, documentation, and stakeholder communication skills.

•  Bachelor’s degree in Computer Science, Engineering, Life Sciences, or related field.

Preferred Qualifications

•  Veeva CRM certifications (Veeva CRM Administrator / Veeva Align / Veeva Vault).

•  Experience with Veeva Vault CRM migration (the next-gen platform replacing Salesforce-based Veeva CRM).

•  Prior testing experience in medical devices, especially diabetes care, glucose monitoring, or insulin delivery systems.

•  Exposure to automation frameworks like Provar (purpose-built for Veeva/Salesforce).

•  Experience supporting multi-country, multi-language rollouts with phased go-lives.

•  Familiarity with agile/SAFe delivery models and shift-left testing practices.

Test Automation & Framework Development

• Design, develop, and maintain scalable web UI automation frameworks using Playwright (TypeScript / Python / JavaScript) following Page Object Model (POM) architecture
• Implement parallel execution, retry strategies, flaky test analysis, and test isolation for reliable, stable test runs
• Create and manage shared utilities — logging, test data handling, Microsoft Teams/Slack integrations, and HTML/Allure reporting
• Define coding standards, perform code reviews, and onboard team members to the automation framework

CI/CD & Pipeline Integration

• Configure and maintain GitHub Actions workflows for automated test execution — integrate with CI pipelines for reporting, failure screenshots, and alerting
• Set up Git-event-driven test triggers and post structured test result summaries to collaboration channels
• Work with shell scripting and Docker basics to support pipeline reliability and scalability

AI Agent Development & Integration

• Contribute to AI-native test automation pipelines leveraging LLM APIs (Claude API / OpenAI) — including intelligent test selection, auto test generation via Playwright Codegen, and automated defect reporting
• Build or support autonomous agent workflows with multi-step reasoning, tool use, and integration with external APIs (GitHub, Jira, REST APIs)
• Develop and refine prompt engineering strategies to build reliable, deterministic agent behavior
• Deploy and monitor AI agents via FastAPI or serverless functions; handle edge cases and output validation

Quality & Reporting

• Perform functional, regression, smoke, and end-to-end test coverage for web platforms
• Manage test data setup and teardown; generate Allure reports and share structured summaries with stakeholders
• Analyze test failures, identify root causes, and drive continuous improvement of test coverage and quality processes

Automation & Testing

• Strong proficiency in Playwright (TypeScript / Python / JavaScript) for web UI automation
• Solid understanding of Page Object Model (POM) and scalable framework design principles — must have designed frameworks, not just written scripts
• Familiarity with BDD frameworks such as Cucumber
• Experience with test runners: pytest or Playwright Test Runner
• Hands-on experience with Selenium WebDriver is a plus

Languages & Tools

• Proficient in TypeScript and/or Python; familiarity with JavaScript is a plus
• Experience with GitHub Actions and CI/CD pipeline configuration hands-on YAML writing required
• Working knowledge of Shell / Bash scripting
• Familiarity with REST API testing and integrations with tools like GitHub and Jira

AI & LLM Exposure

• Working knowledge of LLM APIs (Claude API / OpenAI) for building AI-powered automation or agent workflows
• Hands-on experience with prompt engineering for reliable, structured agent outputs
• Exposure to MCP (Model Context Protocol) or agent skill-based design patterns
• Familiarity with FastAPI for deploying lightweight agent services

Soft Skills

• Strong debugging, analytical, and problem-solving skills — must be able to diagnose failures live
• Ability to independently own modules and drive projects with minimal supervision
• Good communication skills; ability to write structured summaries and documentation for both technical and non-technical stakeholders

Note: Apply only if you have worked minimum of 2 years  in your current organisation 

Basic Qualifications

• Bachelor’s degree in Engineering with specialization in Computer science or related field
• 5+ years of experience as a software engineer in a product development setting
• Love of technology and experience with one or more programming languages from Java, Python, or Go
• Experience in full-stack development including designing APIs and integration patterns, implementing security, implementing frameworks for Unit and End-to-End testing
• Experience with micro-services architecture
• Experience in one or more frameworks like Spring, GRPC, Flask, etc.
• Extensive experience in a test-driven development environment
• Understanding of CI/CD practices including code check-in policies, automated unit tests, automated code deployments, etc.
• Ability to grasp new technologies and use them effectively to create industrial-strength software.
  
  

Preferred Qualifications

• Good communication skills. You can communicate well in the English language with product managers, your team members, and external stakeholders, to understand their needs and convey yours, in a clear, precise manner - verbally, or in writing. 
• Strong collaboration skills. You have demonstrated the ability to work with both - senior & junior technical professionals and get work done. You quickly earn the trust of the people you work with. People enjoy and have fun working with you.
• Deadline oriented. You understand that deadlines are meant to be met. Challenges will surface, and obstacles and roadblocks will cause delays, but you plan for them in advance and still ship your features on time to meet your commitments.
• Bias for action. Your default setting is to take action, and not wait for things to happen. You love to learn about new technologies and advancements in the software industry.

Hiring: Salesforce B2B Commerce Cloud Developer (Contractual)

We are seeking a skilled Salesforce B2B Commerce Cloud Developer with 4+ years of hands-on experience for a remote, contractual engagement. The ideal candidate will have strong expertise in implementing and customizing Salesforce B2B Commerce solutions on the Salesforce platform.

Location: Remote | Type: Contractual | 

Shift - UK

Required Skills & Experience:

4+ years of Salesforce experience with strong focus on B2B Commerce Cloud

Proficiency in Apex, LWC, SOQL, and Salesforce configuration

Experience with integrations, REST APIs, and data models

Good communication skills and ability to work independently in a remote setup. 

Key Responsibilities:

Design, develop, and implement Salesforce B2B Commerce Cloud solutions

Customize storefronts, product catalogs, pricing, promotions, and checkout flows

Integrate B2B Commerce with Sales Cloud, ERP, and third-party systems using APIs

Develop and maintain Apex, LWC, and integrations to support commerce functionality

Ensure performance optimization, security, and scalability of solutions

Collaborate with business stakeholders, architects, and QA teams to deliver requirements

Provide support, enhancements, and documentation for deployed solutions

Lightning Job by Cutshort ⚡

As part of this feature, you can expect status updates about your application and replies within 72 hours (once the screening questions are answered)

Samagra X - Tech Architect

As Samagra expands into Digital Public Goods (DPGs), we’re looking for a Tech Architect to help us shape how open-source products and platforms can transform governments' worldwide function. As Samagra, we pride ourselves on being thoughtful and intentional about the impact that can be created through well-built products and platforms.

In this role, you’ll work with a mission-driven team on some of the world’s most complex governance problems, where technology will play a pivotal role. You’ll design the architecture of platforms, answering

questions like-

• How to deliver quality advisory services to 100mn farmers nationwide?
• How can standardised assessment/practice tools be enabled to ensure FLN1 in children?
• How to build the capacity of paramedical staff in the country?
• How can govt administrators in any domain monitor the progress of flagship programs?
• How to build an open commerce network to connect farmers to the best service providers?

Working at Samagra, you’ll be challenged and rewarded with impact at scale. We value excellence, collaboration, empathy, and high ownership mindset. The most successful candidates will exhibit work that reflects these values. We want you to enable every team member to do their best work. We expect you to have a solid technical background, excellent communication skills, a flare for open-source products/platforms and a commitment to making everyone feel included.

Your Impact

In this role, you’ll have tremendous opportunities to learn, collaborate and impact millions of citizens in India and abroad by transforming how governments function. As a Tech Architect, you will:

• Take Ownership of technical vision for a given DPG - Define standards, drive technical architecture, strategy, and roadmap with the DPG working groups
• Collaborate with the DPG development partner to translate technical vision into a deliverable roadmap and product design. Pitch in with code, code reviews, architectural reviews and technical mentoring
• Work closely with the DPG development partner at various milestones of the product delivery to ensure a high-quality product is delivered and the product meets all the requirements, including debuggability,
• supportability, availability, scalability, cost-efficiency and performance.
• Continuously develop and improve the interface between technology and the DPG community. Ensure
• that overall technical practices are scalable, constantly evaluating tech stacks to cater to evolving business needs.
• Participate in building ecosystems around DPG with the community - build platforms, plugins & apps.
• Ensure all internal processes & external services comply with security, privacy policies and regulations.
• Stay on top of digital trends, principles and paradigms and be able to relate how these trends will affect the DPG community.
• Engage with internal and external collaborators, and maintain relationships/partnerships with internal team members and adopters to develop strategies, goals and objectives consistent with the DPG
• strategy.

Skills required

• Solid technical skills - Strong experience in having architected, built, operated and scaled distributed, large-scale, fault-tolerant systems; Worked on defining problem statements at all levels - RFCs to good first issues. Experience building and cultivating strong engineering practices; Experience with enterprise software development built and delivered on both on-premise and Cloud is preferred; Ability to diagnose technical problems, debug code, and automate tasks; Strong problem-solving and analytical skills.
• Leadership - Mix of intelligence, initiative, integrity, domain knowledge, verbal agility, and tactful stakeholder engagement, which allows you to rapidly earn the trust of astute teams and individuals across the company/community. You have a strong bias for action and being resourceful
• Collaboration and communication - with the geo-distributed teams in a fast-paced, entrepreneurial environment. Also, able to communicate across functional teams, keeping various engineering, product and business stakeholders informed.
• Planning & execution - Able to own and deliver large projects end to end, keeping track of timelines; keep track of (and context switch between) different threads and ensure that details don’t slip through the cracks

Qualifications

• B. tech/BE(CS/IT) & from Tier 1 or Tier 2 institutes of India/Abroad or equivalent; M. tech/Ph.D. preferred
• 8+ years of software development experience with 4+ years contributing to software architecture
• Experience in architecting, designing, developing, testing, and deploying large-scale, distributed systems.
• Experience in contributing and actively participating in multiple open source projects.
• Strong leadership skills and experience in working with a developer ecosystem.
• Excellent communication and collaboration skills to work effectively with internal teams and external stakeholders.
• Automate the development and test automation processes through CI/CD pipeline (Git, Jenkins, Artifactory, Docker containers).
• Experience in one of the following programming languages: Python/Javascript/Typescript/Java.
• Experience with RDBMS (Postgres, MariaDB) and any other large scale distributed database systems.
• Have expertise in one or more areas like building and scaling web apps, Machine Learning, UI Engineering, Information Visualization, etc.

About Samagra

Samagra is a mission-driven governance consulting firm. We co-work with the bureaucratic leadership across states and the Centre on long-term systemic transformation programmes cutting across domains. Since 2012, when Samagra was founded, we have worked with the Government of India and 7 state governments on 15+ large-scale systemic transformation projects in sectors like education, agriculture, skills, employment, and public service delivery. Over the last 5 years, we have also built strong GovTech and DataGov capabilities, now housed under the SamagraX umbrella. Our mission is to improve the quality of life of citizens through better governance. And this mission is

what fuels every goal we chase. Want to know more about Samagra?

Check out https://www.youtube.com/watch?v=GPcPdI2SHwU&;t=4s&ab_channel=Samagra-TransformingGovernance" target="_blank">this masterclass by our Founder and CEO, Gaurav Goel

Our Tech Leadership

Rahul Kulkarni - Chief Technologist

Nitin Kashyap - Senior Vice President - Product

Utkarsh Vijay - Vice President

Sukhpreet Sekhon - Vice President

Suresh Unnikrishnan - Vice President - Engineering

Product Examples

https://www.samagragovernance.in/blog/2023-03-31-leveraging-artificial-intelligence-to-deliver-advisory-to-farmers/" target="_blank">Ama KrushAI

https://www.youtube.com/watch?v=7CEo_R8XIhI" target="_blank">Nipun Lakshya App 

https://www.youtube.com/watch?v=kR8m4VS8kqA" target="_blank">e-SAMWAD

https://www.samagragovernance.in/blog/2023-01-16-leveraging-data-science-algorithms-to-improve-data-quality-in-government/" target="_blank">Krushak Odisha database - DataScience

https://www.samagragovernance.in/blog/2023-01-16-leveraging-data-science-algorithms-to-improve-data-quality-in-government/" target="_blank">Sunbird cQube

https://saral.sunbird.org/" target="_blank">Sunbird SARAL

Responsibilities:

• Writing and maintaining the modules of Magento 2.X EE websites;
• Write clean, modular, robust code to implement the desired requirements with little or no supervision;
• Work with the QA and Customer Support teams to triage and fix bugs with rapid turnaround;
• Contribute ideas for making the application better and easier to use;
• Create reusable components, which can be configured for different projects;
• Create test plans and perform thorough quality analysis on the code before go live;
• Research on new integration and plug-in capabilities.

Hello,

We are conducting Walk In Interviews for MCA & MSc IT in .Net OR Java OR MEAN/MERN OR QA technology for a rewarding career with Gateway group of companies:

Interview would consist of an assessment Test, Technical round and HR round. (as per your performance at each stage).

Selected candidates would be put under a short training program and then would start working with us on live projects:

Eligibility Criteria
Good Communication Skills
Good Analytical Skills
Batch Year 2020/21/22

About US:

Established in 1997, The Gateway Corp (http://www.thegatewaycorp.com">www.thegatewaycorp.com), is a privately held global enterprise, headquartered in India & The Netherlands. The Gateway Corp is the principal holding company and promoter of all Gateway Group Companies, comprising of 20 independent operating companies across 17 countries. Each Gateway Group Company operates independently under the guidance & supervision of its board of directors & shareholders. These companies consist of publicly listed companies, companies focused on disruptive innovation & research, joint ventures, industry focused technology consulting companies, technology platforms and software services companies. The inherent DNA of each Gateway Group Company is to deliver tangible & measurable business value to global customers.

Each brand at Gateway specializes in offering a niche capability to our clientele across 30+ countries around the world. Our businesses run on the same set of values and ethics, with a singular motto of adding an incremental value to our clients’ businesses. We have a shared mission and we collectively work towards it within our chosen specified areas.

Key Highlights:

• Headquartered in India & Netherlands.
• Branches in 16 Countries.
• 7 Development Centers across the globe
• 12 practices, Catering to 8 Industries.
• Global Team Strength of 1600.
• 100% Debt Free since inception.
• 80% Repeat Business from existing customers
• Best human practices, Audited and certified by Intertek, external agency.
• Onsite opportunities (Short term & Long term).
• Celebrating Womanhood & Motherhood separate policies for women employees.