Sales Associate

CUSTOMER CARE EXECUTIVE (Non - Voice, WFH)

Job Title: Customer Service Representative (Work From Home) 

Location: Remote (Work From Home)

Employment Type: Contractual (as per client requirement)

Monthly CTC: ₹23,000 (Approx. ₹18,000 Take-Home)

Shift: Rotational shift (6 days a week job)

About the Role

We are hiring enthusiastic and customer-focused individuals to join as a Customer Service Representatives for a leading e-Commerce client. 

Key Responsibilities

Handle customer queries efficiently and professionally via chats or emails.

• Eligibility CriteriaEducation: Graduate in any discipline or candidates with higher qualifications are also welcome to apply.
• Experience: 1 year exp is mandatory in chat or mail.
• Languages: Good communication skills in English and Hindi.
• Age Limit: Maximum 32 years. Applicants beyond 32 years are not eligible for this role.

Work From Home Requirements

Applicants must have a computer or laptop with the below-mentioned configuration to be eligible:

• Core i5 7th Gen or above processor
• Minimum 8 GB RAM
• Functional camera (mandatory during working hours)
• Stable internet connection: minimum 20 Mbps
• USB headset with noise cancellation
• UPS backup for power stability
• EDR (Endpoint Detection and Response) software installed

 If you do not have any of the above specifications, you are not eligible for this role.

Soft Skills Trainer — Key Responsibilities

• Assess training needs and identify areas for development.
• Design and develop interactive training materials (presentations, handouts, self-assessments).
• Deliver engaging workshops and training sessions (in-person or virtual).
• Provide one-on-one coaching and constructive feedback.
• Track trainee progress and evaluate program effectiveness.
• Collaborate with stakeholders to align training with organizational goals.
• Stay current with industry trends and adapt training accordingly.

Required Qualifications & Competencies

• Bachelor’s degree in fields like Human Resources, Education, Psychology, or a related discipline.
• Proven experience in training delivery or facilitation.
• Strong communication, public speaking, and presentation skills.
• Excellent interpersonal skills—empathy, active listening, and motivational coaching.
• Organizational strength: adept at planning, time management, and performance tracking.
• Familiarity with instructional design or training methodologies is a plus.
• Tech-savviness, including comfort with presentation tools and learning platforms.

About the job

Caprae Capital Partners - Undergrad Private Equity Internship Job Description (10 hours/week)

Caprae Capital Partners s is a private equity fund led by the principal Kevin Hong who has been a serial tech entrepreneur, and who grew two startups to $31M ARR and $7M in revenue. The fund originated with two additional tech entrepreneur friends of Kevin who have had ~8 figure and ~9 figure exits to Twitter and Square, respectively. The fund is now looking for additional opportunities that would be a good fit.

If you have a passion for finance, particularly private equity, as well as ESG and happen to be a mission-driven person, this is a great fit for you. Additionally, given the recent expansion of this particular firm, you will have the opportunity to work from the ground level and take on a leadership role for the internship program which would result in a paid role. Lastly, this is also a great role for those who are looking into strategy and consulting roles in the future as it will give you the exposure and experience necessary to develop strong business acumen.

Description of the Work

● Contribute ideas regarding industries in which to look for target companies - based on fund’s search criteria

● Research industries to assess attractiveness (growth, profitability, trends, fragmentation, investment thesis)

● Contact companies to set up phone meetings

● Work closely with the executive team, and product/project management team to help bring on vendor partners and integrate their services into our software

● List and evaluate potential M&A opportunities in select markets

● 16-week internship but those who are selected may extend their internship and will have the opportunity to resume the internship as a paid intern if performance is good

● Those who make it to a paid intern have an opportunity of getting a FT offer

Ideal Candidate

● Must be an undergraduate student with a career interest in Finance, Private Equity, Banking, Corporate Strategy, or Market Research

● Strong research and analysis skills

● Intellectually mature, able to understand screening criteria, then make subjective judgments to recommend target companies. Able to deliver accurate work, per committed dates, to a senior executive.

● Ability to talk to company owners credibly

● Strong social skills and willingness to travel if needed and/or qualifications are met

● Additional language skills are a huge plus

● Website: www.capraecapital.com

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Requirements:

• 3.3+ GPA

Role Overview:

We’re looking for passionate mobile developers eager to build meaningful products at the intersection of education, automation, and community. You’ll work directly with the founding team on real-world projects, from MVP development to production-ready apps.

Responsibilities:

• Develop and maintain cross-platform mobile apps using React Native (Android & iOS).
• Integrate RESTful APIs and third-party SDKs.
• Collaborate with UI/UX designers and backend developers to deliver smooth user experiences.
• Write clean, maintainable code and debug production issues.
• Participate in code reviews, daily scrums, and product brainstorming sessions.

Requirements:

• Knowledge of JavaScript/TypeScript and React Native fundamentals.
• Familiarity with mobile debugging tools, navigation, and state management (e.g., Redux, Context).
• Understanding of Git, Firebase, or backend integration is a plus.
• A learning mindset, strong problem-solving skills, and attention to detail.
• Final-year students or freshers encouraged to apply.

Preferred:

• Prior experience with published apps or live demo projects.
• Open to grinding alongside founders for 3 months with a performance-based stipend.

Perks:

• Direct mentorship from the core team.
• Startup environment with real product impact.
• Certificate, Letter of Recommendation, and pre-placement opportunity.

We're Hiring! Join Our Team at Heer Global Collaborations 🚀

We're on the lookout for passionate and skilled individuals to fill the following positions:

Office Assistant

• Experience: 2-3 years

• 4- 10 years of experience in Java Developer
• Programming experience in Java Spring Boot, Springboot
• Strong understanding of Data Structures and Algorithms
• API-Driven Development - Solid experience in RESTful , and Microservices development
• Experience in working with one of the concurrency frameworks like Mono,
• Experience working in ORM frameworks like Entity, Hibernate, Dapper
• Strong relational database experience in either Oracle, MS SQL, or Postgres
• Knowledge on frontend technologies such as JavaScript, HTML, CSS, and modern JavaScript frameworks (React, Angular, etc.).

• Demonstrates strong proficiency across the Auto Industry value chain and related best practices. Possess expertise in one or more Functional areas Sales & Aftersales, Logistics, Dealer Management, etc.
• Conversant with more visual, more design-thinking based, and more agile lightweight approaches such as customer personas, customer journeys, service blueprints, story maps, etc
• Experience in agile methodology performing the role of product owner and have worked on at least 1 agile tool (eg. JIRA)
• Conversant with Spoken and Written German and English
• Global exposure to a multi-cultural organization structure                                           

Educational Qualifications:

• B.E./B. Tech/M. Tech. – Mechanical, Instrumentation, Industrial, Communication, Electronics, Comp. Science etc.
• PGDM/MBA – Supply Chain, Operations, Marketing, Finance, IT, etc.
• Any relevant certification will be an added advantage – Six Sigma, APICS, SCOR, PMP, etc.