QA Lead

Roles and Responsibilities

Job Title: AI & Automation, Software Specialist 

Location: Pune, India  

Start Date: Immediate

Job Description:

MBI/MTL Dashboard Automation Plan

• Sage Cloud → Zapier → Google Sheets → Looker Studio Pro
• P&L, VAT, aged debtors, top 10 customers report
• Logistics dashboards from Cin7 and Sage sync
• Real-time visibility for finance, operations, warehouse, and directors
• Internal setup — no external consultants

Techtron AI Content Engine

• Automate content: blogs → videos → press releases → campaign triggers
• Multilingual content across Shopify, Klaviyo, WhatsApp, QuickCEP, GA4
• Weekly publishing: 6 blogs + 12 branded videos across 30+ languages
• Tools: ChatGPT, Copy.ai, Synthesia, Canva, DeepL, SurferSEO, Zapier, Make.com

 Role Requirements – AI & Automation Software Expert

This role must own and deliver:

• AI workflow and system automation (Zapier, Make.com, ChatGPT, Synthesia, Fireflies, QuickCEP)
• Automation stack across Sage, Shopify, Zoho, Cin7, Klaviyo, QuickCEP, WhatsApp
• SEO + LLMO-based content and campaign automation (SurferSEO, Google Trends)
• CRM + analytics integrations (GA4, Shopify, Looker, QuickCEP, Klaviyo)
• Dashboard logic: Sage → Google Sheets → Looker Studio Pro
• Logistics + sales + accounts + CRM + product syncing via Zapier & Cin7 export bridges

They must:

• Have deep Zapier and automation experience
• Show measurable daily/weekly output
• Work with Imran, Rao, Rizwana, Danyaal and all cross-functional teams (CRM, Content, Sales, Logistics, Accounts)
• Have proven expertise in full-stack automation across ERP, CRM, eCom, and dashboards, not just IT support

What We’re Building – Techtron 2.0 AI Sales & Operations Intelligence System

Phase 1: AI Call Logging (via Fireflies, Wildix, or Zoho Voice)

• Auto-recorded
• Transcribed
• Logged into Zoho CRM
• Summarised by AI (ChatGPT/Zia)
• Tagged with key sales outcomes

Phase 2: AI Feedback & Coaching

• AI evaluates objection handling, tone, intent, and recommends next steps

Phase 3: Nearby Lead Suggestions

• AI suggests stronger leads nearby based on traffic, fit, and intent

Phase 4: Live Dashboards

• Auto-generated via Looker Studio & Zoho Analytics

Phase 5: AI Lead Scoring & Smart Replacements

• Uses Apollo, Crunchbase, Similarweb to replace weak leads with better-fit ones

Job Description:-

● Passion for making creative content on a spectrum of media platforms - social,

streaming, AR, music, film, interactive, etc

● Extraordinary motion design and editing skills

● Familiar with working with almost every content creation format out there: Adobe

Premiere, Adobe After Effects, Adobe Creative Suite & design templates in Canva or Google

Docs, Sheets, Slides, TikTok, Instagram, FB Live, etc

● Responsible, accountable, cool and always kind because you love the magic of

collaboration.

Here’s the Gig --

● Master the ability to turn any branded content into a volume of social gold (clips, gifs,

graphics, photos, stories, copy, etc.)

● Work with a wide range and quality of video and static imagery - from a collection of

photography to short video clips

● Collaborate with our creative and strategy teams to create and manipulate video, a

plethora of photography, social copy, gifs, short clips, streaming stories, etc

● Hone your design and editing skills utilizing standard industry software and social

platforms

● Wrangle and roll with your teammates on rapid-fire requests and seriously tight

timelines while keeping a chill, proactive attitude

Job Description :-

We are looking for a competitive and trustworthy Product Executive to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, and maintaining customer satisfaction. 

If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. 

Responsibilities :- 

Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards Actively seek out new sales opportunities through cold calling, networking and social media Administer all customer complaints and ensure timely resolution within required guidelines.

Perform all follow up for all outbound calls Prepare and deliver appropriate presentations on products and services Collaborate with team members to achieve better results.

Gather feedback from customers or prospects and share with internal teams.

Requirements and skills :- 

Proven experience as a Sales Executive or relevant role Proficiency in English.

Fast learner and passion for sales Self-motivated with a results-driven approach.

Note: Candidates should be flexible for onsite. -Languages : English, +1 regional language -Work From Office Location- Dubai

Job Sector: IT, Software

Job Type: Permanent

Location: Chennai

Experience: 10 - 20 Years

Salary: 12 – 40 LPA

Education: Any Graduate

Notice Period: Immediate

Key Skills: Python, Spark, AWS, SQL, PySpark

Contact at triple eight two zero nine four two double seven

Job Description:

Requirements

• Minimum 12 years experience
• In depth understanding and knowledge on distributed computing with spark.
• Deep understanding of Spark Architecture and internals
• Proven experience in data ingestion, data integration and data analytics with spark, preferably PySpark.
• Expertise in ETL processes, data warehousing and data lakes.
• Hands on with python for Big data and analytics.
• Hands on in agile scrum model is an added advantage.
• Knowledge on CI/CD and orchestration tools is desirable.
• AWS S3, Redshift, Lambda knowledge is preferred

Location-Andheri East, Mumbai, Maharashtra 400072

Profile- jr .PHP Developer 

Experience- 2 years

Ctc- Upto 6 LPA

Working Days & Time- 5 DAYS A WEEK...10 TO 6

Required Skills-

• Development experience of 2+ in PHP development
• Minimum 1 yrs experience on codeigniter
• API development for Mobile apps ( Android and iOS )
• Integration of third party APIs like Google Maps / Payment gateways
• Knowledge of PHP web frameworks including CodeIgniter and Laravel
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Familiarity with SQL databases.

Thanks & Regards

 Responsibilities:

• Take ownership of entire features and components of the application lifecycle and lead the product design and code
• Collaborate with other members of the team to deliver large and complex features on time and to a high standard
• Be part of the development process and contribute improvements and suggestions, driving the quality of the code throughout the entire production
• Mentor other developers in the team and help maintain code, product, and process quality
• Partner with creative and management teams to ensure schedules and goals meet business and project
• Bring meaningful contributions to our products and the entire

Key Requirements :

• Has experience analysing website and application requirements.
• Has a thorough understanding of relational databases and security relating to PHP/MySQL
• Has expertise in HTML/CSS/JavaScript/jQuery
• Skilled in managing backend services and ensuring seamless data interchange between server and end-users.
• Knowledgeable with writing web services and REST APIs for web and mobile application integration.
• Has designed and maintained database experience.
• AWS can be a plus point

• Performing research on current benchmark trends and audience preferences
• Designing and implementing social media strategy to align with business goals
• Coordinating with key stakeholders to stay aligned with the brand's requirements in various aspects
• Heading Social Media efforts to achieve the brand's marketing goals while maintaining the brand's identity
• Setting specific objectives and reporting on ROI
• Generating, editing, publishing and sharing engaging content daily on our official handles
• Collaborating with other teams, like marketing, sales and customer service to ensure brand consistency
• Communicating with followers, responding to queries in a timely manner and monitoring customer reviews
• Overseeing social media accounts’ design (e.g. Facebook timeline cover, profile pictures)
• Suggesting and implementing new features to develop brand awareness, like promotions and competitions
• Staying up-to-date with current technologies and trends in social media, design tools and applications
• Strategizing ways to increase followers and interactions
• Planning various activities and contests to enhance brand visibility and community engagement
• Devising plans to enhance community engagement
• Optimising influencer activity

Desired Candidate Profile

• Experience in managing Social Media in the current profile
• Ability to create Social media calendar
• Ability to coordinate with the Creative team or vendor for visual content
• Ability to search on relevant & trending hash tags
• Ability to manage Facebook, Instagram, LinkedIn, Twitter, YouTube
• Hands on experience in content management
• Excellent copywriting skills
• Ability to deliver creative content (text, image and video)
• Knowledge of online marketing channels
• Excellent communication skills
• Analytical and multitasking skills    

Role- Sr. Engineer Networking-(Post Sales- Implementation Team)

The purpose of the role is to implement and manage different Networking Project implementation for  22by7 customers. Preparing Plan of Action (PoA), Scope of Work (SoW), and implementation documents and submitting to customers.

Key Responsibilities:

Project Implementation as per SoW

Interact with client Project Manager and managing the implementation activities for the client

Troubleshooting L1/L2/L3 tickets and submitting the RCA.

      Responsible for documentation and reporting

Presenting the appropriate solutions at customer meetings.

Keeping well informed of general technical developments, company products and services.

Maintaining accurate, up to date reporting using the company systems and providing reporting where required.

Ensuring that product, technical and market knowledge is kept up to date by reading literature, networking, attending training courses, collaborate with other colleagues and sharing unique knowledge with the rest of the company. 

Maintaining a positive and healthy attitude that contributes directly to the working environment of the sales team and the Company.

Perform all other role-related tasks as assigned.

Key Requirements: 

3 to 5 years of  experience, out of which recent 3 years minimum on handson implementation of Aruba switches and wi-fi solutions

Mandatory Hands on experience on technologies (Routing, Switching, Wi fi)

Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).. IP addressing & sub netting, Routing Concepts (OSPF, BGP), VLSM/CIDR

In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.).

Good working knowledge of Application layer protocols and functions such as FTP, DHCP, DNS, SNMP, HTTP/HTTPS, LDAP, Radius, User Authentication Mechanisms, SMTP etc.

Implementation scenarios, configuration and troubleshooting of network related issues.

Key Skills:

Routers, Switches, Wi-Fi (Primary Skill- Aruba Switches, Aruba Central, Aruba IAP, Mobility Controller, Mobility Master, Aruba Airwave, Aruba CPPM etc)

Secondary Product suite- Cisco or Ruckus

It will be added advantage if the candidate has a combination of skills in Aruba and network security like Palo Alto etc.

Education- Open

Diploma- Any Diploma

UG: Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization, Electrical, Electronics/Telecommunication, Diploma - Any Specialization

PG: Any Postgraduate - Any Specialization (Post Graduation Not mandatory)

 CTC- As per the market standard

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.