Senior Devops Engineer/Devops Lead

DevOps Engineer

Bangalore / Full-Time

Job Description

At, we build Enterprise-Scale AI/ML-powered products for Manufacturing, Sustainability and Supply Chain. We are looking for a DevOps Engineer to help us deploying product updates, identifying production issues and implement integrations that meet customer needs. By joining our team, you will take part in various projects, involves working with clients to successfully implement and integrate a  products, software, or systems into their existing infrastructure or  cloud. 

What You'll Do

•      Collaborate with stakeholders to gather and analyze customer needs, ensuring that DevOps strategies align with business objectives.

•      Deploy and manage various development, testing, and automation tools, alongside robust IT infrastructure to support our software lifecycle.

•      Configure and maintain the necessary tools and infrastructure to support continuous integration, continuous deployment (CI/CD), and other DevOps processes.

•      Establish and document processes for development, testing, release, updates, and support to streamline DevOps operations.

•      Manage the deployment of software updates and bug fixes, ensuring minimal downtime and seamless integration.

•      Develop and implement tools aimed at minimizing errors and enhancing the overall customer experience.

•      Promote and develop automated solutions wherever possible to increase efficiency and reduce manual intervention.

•      Evaluate, select, and deploy appropriate CI/CD tools that best fit the project requirements and organizational goals.

•      Drive ongoing enhancements by building and maintaining robust CI/CD pipelines, ensuring seamless integration, development, and deployment cycles.

•      Integrate requested features and services as per customer requirements to enhance product functionality.

•      Conduct thorough root cause analyses for production issues, implementing effective solutions to prevent recurrence.

•      Investigate and resolve technical problems promptly to maintain system stability and performance.

•      Offer expert technical support, including GitOps for automated Kubernetes deployments, Jenkins pipeline automation, VPS setup, and more, ensuring smooth and reliable operations.

Requirements & Skills

•      Bachelor’s degree in computer science, MCA or equivalent practical experience

•      4 to 6 years of hands-on experience as a DevOps Engineer 

•      Proven experience with cloud platforms such as AWS or Azure, including services like EC2, S3, RDS and Kubernetes Service (EKS).

•      Strong understanding of networking concepts, including VPNs, firewalls, and load balancers.

•      Proficiency in setting up and managing CI/CD pipelines using tools like Jenkins, Bitbucket Pipeline, or similar

•      Experience with configuration management tools such as Ansible, Chef, or Puppet.

•      Skilled in using IaC tools like Terraform,  AWS CloudFormation, or similar.

•      Strong knowledge of Docker and Kubernetes for container management and orchestration.

•      Expertise in using Git and managing repositories on platforms like GitHub, GitLab, or Bitbucket.

•      Ability to build and maintain automated scripts and tools to enhance DevOps processes.

•      Experience with monitoring tools (e.g., Prometheus, Grafana, ELK Stack) to ensure system reliability and performance.

•      Experience with GitOps practices for managing Kubernetes deployments using Flux2 or similar.

•      Proficiency in scripting languages such as Python, Yaml, Bash, or PowerShell.

•      Strong analytical skills to perform root cause analysis and troubleshoot complex technical issues.

•      Excellent teamwork and communication skills to work effectively with cross-functional teams and stakeholders.

•      Ability to thrive in a fast-paced environment and adapt to changing priorities and technologies.

•      Eagerness to stay updated with the latest DevOps trends, tools, and best practices.

Nice to have:

•      AWS Certified DevOps Engineer

•      Azure DevOps Engineer Expert

•      Certified Kubernetes Administrator (CKA)

•      Understanding of security compliance standards (e.g., GDPR, HIPAA) and best practices in DevOps.

•      Experience with cost management and optimization strategies in cloud environments.

•      Knowledge of incident management and response tools and processes.

• Experience with Infrastructure-as-Code tools(IaS) like Terraform and Cloud Formation.
• Proficiency in cloud-native technologies and architectures (Docker/ Kubernetes), Ci/CD pipelines.
• Good experience in Javascript.
• Expertise in Linux / Windows environment.
• Good Experience in Scripting languages like PowerShell / Bash/ Python.
• Proficiency in revision control and DevOps best practices like Git

DevOps Engineer (Automation) 

ABOUT US

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

LOCATION:  Mumbai

THE POSITION

Ashnik is looking for talented and passionate Technical consultant to be part of the training team and work with customers on DevOps Solution. You will be responsible for implementation and consultations related work for customers across SEA and India. We are looking for personnel with personal qualities like -

• Passion for working for different customers and different environments.
• Excellent communication and articulation skills
• Aptitude for learning new technology and willingness to understand technologies which he/she is not directly working on.
• Willingness to travel within and outside the country.
• Ability to independently work at the customer site and navigate through different teams.

RESPONSIBILITIES

                     First 2 months:

• Get an in-depth understanding of Containers, Kubernetes, CI/CD, IaC.
• Get hands-on experience with various technologies of Mirantis Kubernetes Engine, Terraform, Vault, Sysdig

After 2 months: The ideal candidate can will ensure the following outcomes from every client deployment:

• Utilize various open source technologies and tools to orchestrate solutions.
• Write scripts and automation using Perl/Python/Groovy/Java/Bash
• Build independent tools and solutions to effectively scale the infrastructure.
• Will be involved in automation using CI/CD/DevOps concepts.
• Be able to document procedures for building and deploying.
• Build independent tools and solutions to effectively scale the infrastructure.
• Work on a cloud-based infrastructure spanning Amazon Web Services and Microsoft Azure
• Work with pre-sales and sales team to help customers during their evaluation of Terraform, Vault and other open source technologies.
• Conduct workshops for customers as needed for technical hand-holding and technical handover.

SKILLS AND EXPERIENCE

• Graduate/Post Graduate in any technology.
• Hands on experience in Terraform, AWS Cloud Formation, Ansible, Jenkins, Docker, Git, Jira etc
• Hands on experience at least in one scripting language like Perl/Python/Groovy/Bash
• Knowledge of Java/JVM based languages.
• Experience in Jenkins maintenance and scalability, designing and implementing advanced automation pipelines with Jenkins.
• Experience with a repository manager like JFrog Artifactory
• Strong background in git, Github/Bitbucket, and code branching/merging strategies
• Ability to understand and make trade-offs among different DevOps tools.

ADDITIONAL SKILLS

• Experience with Kubernetes, AWS, Google Cloud and/or Azure is a strong plus
• Some experience with secrets/key management preferably with HashiCorp Vault
• Experience using monitoring solutions, i.e. Datadog, Prometheus, ELK Stack, NewRelic, Nagios etc

As a DevOps Engineer with experience in Kubernetes, you will be responsible for leading and managing a team of DevOps engineers in the design, implementation, and maintenance of the organization's infrastructure. You will work closely with software developers, system administrators, and other IT professionals to ensure that the organization's systems are efficient, reliable, and scalable. 

Specific responsibilities will include: 

• Leading the team in the development and implementation of automation and continuous delivery pipelines using tools such as Jenkins, Terraform, and Ansible. 
• Managing the organization's infrastructure using Kubernetes, including deployment, scaling, and monitoring of applications. 

• Ensuring that the organization's systems are secure and compliant with industry standards. 
• Collaborating with software developers to design and implement infrastructure as code. 
• Providing mentorship and technical guidance to team members. 
• Troubleshooting and resolving technical issues in collaboration with other IT professionals. 
• Participating in the development and maintenance of the organization's disaster recovery and incident response plans. 

To be successful in this role, you should have strong leadership skills and experience with a variety of DevOps and infrastructure tools and technologies. You should also have excellent communication and problem-solving skills, and be able to work effectively in a fast-paced, dynamic environment. 

Designation - DevOps Engineer

Urgently required. (NP of maximum 15 days)

Location:- Mumbai

Experience:- 3-5 years.

Package Offered:- Rs.4,00,000/- to Rs.7,00,000/- pa.

DevOps Engineer Job Description:-

Responsibilities

• Deploy updates and fixes
• Provide Level 2 technical support
• Build tools to reduce occurrences of errors and improve customer & client experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

Requirements

• Work experience as a DevOps Engineer or similar software engineering role
• Work experience on AWS
• Good knowledge of Ruby or Python
• Working knowledge of databases and SQL
• Problem-solving attitude
• Team spirit
• BSc in Computer Science, Engineering or relevant field

Roles and Responsibilities 

• Primary stakeholder collaborating with Dir Engineering on software/infrastructure architecture, monitoring/alerting framework and all other architectural level technical issues
• Design and manage implementation of Silvermine’s high performance, scalable, extensible and resilient microservices application stack based of existing, partially migrated monolithic application and for new product development.  Includes:
  • Utilizing either ECS Fargate (no EC2 clusters) or EKS as the orchestration framework – to be tested up to a minimum of 100k concurrent users
  • Exploring, designing and implementing use of on demand compute (Lambda) where appropriate
  • Scalable and redundant data architecture supporting microservices design principles
  • A scalable reverse proxy layer to isolate microservices from managing network connections
  • Utilizing CDN capabilities to offload origin load via an intelligent caching strategy
  • Leveraging best in breed AWS service offerings to enable team to focus on application stack instead of application scaffolding while minimizing operational complexity and cost
  • Monitoring and optimizing of stack for
• Security and monitoring
  • Leverage AWS and 3rd party services to monitor the application stack and data; secure them from DDOS attacks and security breaches; and alert the team in the vent of an incident
  • Using APM and logging tools:
    • Monitor application stack and infrastructure component performance
    • Proactively detect, triage and mitigate stack performance issues
    • Alert upon exception events
    • Provide triaging tools for debugging and Root Cause Analysis.
• Enhance the CI/CD pipeline to support automated testing, a resilient deployment model (e.g., blue-green, canary) and 100% rollback support (including the data layer)
• Development a comprehensive, supportable, repeatable IAC implementation using CloudFormation or Terraform
• Take a leadership role and exhibit expertise in the development of standards, architectural governance, design patterns, best practices and optimization of existing architecture.
• Partner with teams and leaders to provide strategic consultation for business process design/optimization, creating strategic technology road maps, performing rapid prototyping and implementing technical solutions to accelerate the fulfillment of the business strategic vision.
• Staying up to date on emerging technologies (AI, Automation, Cloud etc.) and trends with a clear focus on productivity, ease of use and fit-for-purpose, by researching, testing, and evaluating.
• Providing POCs and product implementation guidelines.
• Applying imagination and innovation by creating, inventing, and implementing new or better approaches, alternatives and breakthrough ideas that are valued by customers within the function.
• Assessing current state of solutions, defining future state needs, identifying gaps and recommending new technology solutions and strategic business execution improvements.
• Overseeing and facilitating the evaluation and selection technology, product standards and the design of standard configurations/implementation patterns.
• Partnering with other architects and solution owners to create standards and set strategies for the enterprise.
• Communicating directly with business colleagues on applying digital workplace technologies to solve identified business challenges.

Skills Required:

• Good mentorship skills to coach and guide the team on AWS DevOps.
• Jenkins, Python, Pipeline as Code, Cloud Formation Templates and Terraform.
• Experience with Dockers, Containers, Lambda and Fargate is a must
• Experience with CI/CD and Release management
• Strong proficiency in PowerShell scripting
• Demonstrable expertise in Java
• Familiarity with REST APIs

Qualifications:

• Minimum of 5 years of relevant experience in Devops.
• Bachelors or Masters in Computer Science or equivalent degree.
• AWS Certifications is added advantage

This person MUST have:

• B.E Computer Science or equivalent
• 2+ Years of hands-on experience troubleshooting/setting up of the Linux environment, who can write shell scripts for any given requirement.
• 1+ Years of hands-on experience setting up/configuring AWS or GCP services from SCRATCH and maintaining them.
• 1+ Years of hands-on experience setting up/configuring Kubernetes & EKS and ensuring high availability of container orchestration.
• 1+ Years of hands-on experience setting up CICD from SCRATCH in Jenkins & Gitlab.
• Experience configuring/maintaining one monitoring tool.
• Excellent verbal & written communication skills.
• Candidates with certifications - AWS, GCP, CKA, etc will be preferred
• Hands-on experience with databases (Cassandra, MongoDB, MySQL, RDS).

Experience:

• Min 3 years of experience as SRE automation engineer building, running, and maintaining production sites. Not looking for candidates who have experience only as L1/L2.

Location:

• Remotely, anywhere in India

Timings:

• The person is expected to deliver with both high speed and high quality as well as work for 40 Hours per week (~6.5 hours per day, 6 days per week) in shifts which will rotate every month.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.