QA Lead- Appium

The Impact you will create on the Job

Understand and handle deploying, troubleshooting issues with Compute, Networking, Storage, Database services on AWS & Azure.
IT experience in a team handling the cloud, infrastructure and Linux, Windows operating systems.
Working on  different services in AWS & Azure Cloud Platform
In depth knowledge of a wide range of AWS & Azure services in Compute, Storage, Networking, Infrastructure as a code, Serverless computing, IAM, CI/CD pipelines
Possess a thorough understanding of Internet based technologies (DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS etc.)

Job Overview

We are seeking an agile AI Engineer with a strong focus on both AI engineering and SaaS product development in a 0-1

product environment. This role is perfect for a candidate skilled in building and iterating quickly, embracing a fail fast

approach to bring innovative AI solutions to market rapidly. You will be responsible for designing, developing, and

deploying SaaS products using advanced Large Language Models (LLMs) such as Meta, Azure OpenAI, Claude, and Mistral,

while ensuring secure, scalable, and high-performance architecture. Your ability to adapt, iterate, and deliver in fast-

paced environments is critical.

Responsibilities

 Lead the design, development, and deployment of SaaS products leveraging LLMs, including platforms

like Meta, Azure OpenAI, Claude, and Mistral.

 Support product lifecycle, from conceptualization to deployment, ensuring seamless integration of AI

models with business requirements and user needs.

 Build secure, scalable, and efficient SaaS products that embody robust data management and comply

with security and governance standards.

 Collaborate closely with product management, and other stakeholders to align AI-driven SaaS solutions

with business strategies and customer expectations.

 Fine-tune AI models using custom instructions to tailor them to specific use cases and optimize

performance through techniques like quantization and model tuning.

 Architect AI deployment strategies using cloud-agnostic platforms (AWS, Azure, Google Cloud), ensuring

cost optimization while maintaining performance and scalability.

 Apply retrieval-augmented generation (RAG) techniques to build AI models that provide contextually

accurate and relevant outputs.

 Build the integration of APIs and third-party services into the SaaS ecosystem, ensuring robust and

flexible product architecture.

 Monitor product performance post-launch, iterating and improving models and infrastructure to

enhance user experience and scalability.

 Stay current with AI advancements, SaaS development trends, and cloud technology to apply innovative

solutions in product development.

Qualifications

 Bachelor’s degree or equivalent in Information Systems, Computer Science, or related fields.

 6+ years of experience in product development, with at least 2 years focused on AI-based SaaS

products.

 Demonstrated experience in leading the development of SaaS products, from ideation to deployment,

with a focus on AI-driven features.

 Hands-on experience with LLMs (Meta, Azure OpenAI, Claude, Mistral) and SaaS platforms.

 Proven ability to build secure, scalable, and compliant SaaS solutions, integrating AI with cloud-based

services (AWS, Azure, Google Cloud).

 Strong experience with RAG model techniques and fine-tuning AI models for business-specific needs.

 Proficiency in AI engineering, including machine learning algorithms, deep learning architectures (e.g.,

CNNs, RNNs, Transformers), and integrating models into SaaS environments.

 Solid understanding of SaaS product lifecycle management, including customer-focused design,

product-market fit, and post-launch optimization.

 Excellent communication and collaboration skills, with the ability to work cross-functionally and drive

SaaS product success.

 Knowledge of cost-optimized AI deployment and cloud infrastructure, focusing on scalability and

performance.

Position: CRM and Customer Service Associate (Loyalty Program) Fashion Industry

Location Gurgaon

Experience 3-6 year

Industry: Fashion/apparel/Leather

Qualifications: Bachelor degree in Marketing, Business Administration, or a related field

We are seeking a detail-oriented and proactive CRM Associate to join our team. This role involves calling customer, managing customer data, analyzing customer behavior, and implementing strategies to enhance customer relationships and drive retention. The ideal candidate will collaborate with marketing, sales, and product teams to execute effective campaigns and improve overall customer experience using CRM tools. This position will be reporting to marketing and working closely with operations for our brand.

Key Responsibilities:

1. Customer Data Management:

·         Maintain and update the CRM database to ensure data accuracy and consistency.

·         Segment customer data to enable targeted and personalized marketing efforts.

·         Monitor customer interactions to keep profiles current and actionable.

2. Campaign Management:

·         Plan and execute CRM-driven campaigns across email, SMS, and other communication channels.

·         Optimize campaigns through A/B testing, personalization, and automation.

·         Track and analyze campaign performance to provide actionable insights.

3. Customer Engagement and Retention:

·         Develop and implement customer loyalty programs and initiatives.

·         Identify and address customer pain points to improve satisfaction.

·         Assist in resolving customer queries or concerns through CRM platforms.

4. Analytics and Reporting:

·         Analyze customer data to uncover trends, preferences, and opportunities.

·         Prepare detailed reports on customer engagement, retention, and campaign ROI.

·         Provide recommendations to enhance the customer lifecycle journey.

5. Collaboration and Coordination:

·         Work closely with marketing, sales, and IT teams to align CRM efforts with broader business goals.

·         Coordinate with vendors and software providers for CRM platform updates and improvements

6. Customer Interaction and Support:

·         Provide exceptional service through various channels (phone, email, chat, social media) while maintaining a professional and courteous tone.

·         Address customer inquiries regarding products, orders, warranties, and repairs efficiently and accurately.

7. Skill Required:

·         experience in a CRM role or a similar position. • Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho, etc.).

·         Strong analytical skills and the ability to interpret data effectively.

·         Excellent communication and interpersonal skills.

·         Knowledge of email marketing and customer segmentation techniques.

·         Familiarity with marketing automation tools and platforms.

·         Experience with loyalty programs or customer retention strategies.

Mail updated resume with salary details-

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Employee Relations:Handle employee relations matters, including conflict resolution, investigations, and disciplinary actions.

Foster positive working relationships and ensure a healthy work environment.

Recruitment and Staffing:Collaborate with hiring managers to understand staffing needs.

Post job openings, conduct interviews, and facilitate the hiring process.

Manage onboarding processes for new hires.

Training and Development:Identify training needs and coordinate training programs.

Support employee development initiatives and career planning.

Performance Management:Administer performance appraisal processes.

Provide guidance to managers on performance improvement plans.

Benefits Administration:Administer employee benefits programs, including health insurance, retirement plans, and other perks.

Assist employees with benefits-related inquiries.

Compliance:Ensure compliance with federal and state employment laws and regulations.

Stay informed about changes in HR laws and best practices.

HR Policy Implementation:Develop and implement HR policies and procedures.

Communicate policies to employees and ensure adherence.

Data Management:Maintain accurate and up-to-date employee records.

Generate HR reports for management as needed.

Employee Engagement:Develop and implement employee engagement initiatives.

Conduct surveys and gather feedback to improve workplace satisfaction.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.

• Proven experience as an HR Generalist or in a similar HR role.

• Knowledge of HR laws, regulations, and best practices.

• Strong interpersonal and communication skills.

• Ability to maintain confidentiality and handle sensitive information.

• Detail-oriented with excellent organizational and multitasking abilities.

Note: The above job description is a general outline and may vary based on the specific needs and structure of the organization. Some HR Generalists may also be involved in additional areas such as compensation, workforce planning, or organizational development.

Job Title:

Telephony Engineer

Job Description:

- Support the operations team with debugging issues related to the telephony platform

- Identify issues with calls using monitoring and analysis tools such as VoIPMOnitor

- Write scripts to automate tasks, monitor the services and functionalities

- Contribute to the improvement of the system by providing ideas

- Help with capacity planning

- Perform the scheduled maintenance activities

- Modify the existing code to accommodate new features

Experience Range:

3- 6 years

Educational Qualifications:

Any graduation,

Job Responsibilities:

  • Knowledge of open source technologies, VoIP, SIP, WebRTC etc.

  • Shell scripting.

  • Experience in Asterisk and Kamailio or OpenSIPS.

  • C/C++ or JS programming with Linux.

  • 5-8 years experience.

  • Good communication skills.

  • Willingness to work in the night, whenever required, for handling support related issues.

Skills Required:

ViOP, OpenSIPS, SIP, Shell Scripting, Asterisk, kamailio, C++, Linux, Development,

Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.

We are planning to expand our business in multiple cities across India and looking for great additions to expand the team.  

As a part of a growing startup company, you will be closely work with the leadership team in building the culture of the company

Day to day responsibilities : 

• Understand the requirements and plan strategically on attracting the right candidates. 
• Working collaboratively on scheduling interviews with the hiring team. 
• Being more transparent on hiring status. 
• Work closely with the hiring manager to understand the need of requirement, filtering applicants and building a holistic team. 
• Conducting the regular meetings with the managerial team to discuss the development of hiring. 
• Be the candidate champion in connecting, collaborating and communicating on the candidature status of the applicants 
• Responsible for the end to end recruitment process.
• Develops training and performance management program that ensures all employees are familiar with their job responsibilities.
• Handles employee grievances and resolve
• Develop and implement human resource policies and process.
• Maintaining employee records and attendance management. 

Best fit : 

• Should have proven work experience in recruitment and HR operations. 
• Looking for an immediate to one month notice period candidate. 
• Should have 3- 5 years of experience in HR . 

Job description

Do you want to work with high traffic OLTP and OLAP systems that provide real value to retailers? Want to build real web applications that work across multiple channels and devices? In this critical role, the right candidate should have an entrepreneurial mind-set, have experience working across an application stack and a strong background in developing complex web experiences that are rich, responsive and interactive. The individual should have exhibited good technical leadership skills and be a highly motivated individual.

Role & Responsibility

• Exhibit strong technical knowledge, leadership skills and independent execution.
• A keen eye for good experiences. Understanding the experience from a customer perspective.
• Drive design discussion of complex features and own development of these modules across the application stack.
• Ability to adapt to changing business and product needs.
• Experience evolving the design and operation scale as new features are added to the product
• Mentor junior developers and ensure quality code output (via code reads, reading references, etc.) from them.
• Co-ordinate with internal teams and external partners in ensuring we build the best solution on time for the customer. Constantly looking at ways to innovate and improve the product.
• 8+ years of experience in Java & J2EE based Web Technologies & Frameworks with a focus in either Service Oriented Architecture or APIs. 
• Experience in designing scalable solutions in a large-scale distributed environment.
• Strong knowledge of web technologies, common web frameworks, networking, SQL and database technologies
• Well versed in software engineering principles, frameworks and technologies
• Strong debugging / troubleshooting skills.
• Ability to propose and defend solutions.
• Ability to work closely with product management, customer support, and  other engineering teams to continuously evolve and innovate the enterprise-class Products.