Salesforce architect

Job Description - Content Writer:

An Executive of Corporate Communication team is required to communicate with all the levels of the organization, understand requirements and work with different verticals of the company to deliver clear communication as per business requirements. An understanding in branding is crucial to the success of this role and to adhere to the brand guidelines of FAI.

Competencies

• Gather stakeholder feedback on corporate brand & organization awareness levels using various modes of media and personal interaction.
• Analyze the voice of stakeholders and feed into a concise communication plan to convey the same.
• Monitors own work to ensure delivery within the desired performance standards. Understands the importance of delivery within expected time and brand standards and displays concern in case of deviation.
• Is open to feedback, different perspectives and ideas, and constantly improving one’s craft based on the feedbacks and discussions.
• Possesses excellent verbal and written communication skills to interact with all India-based business verticals as well as offshore partners.
• Must also display excellent inter-personal skills required to interact with colleagues including different teams, SMTs, offshore partners etc. for understanding business requirements and communicating the same.
• Encourages teamwork and collaboration by promoting openness and dialogue, facilitates participation of self and other team members in organizational decisions and motivates other team members and drives pride and positivity in work. Exhibits professionalism in conduct of work and respects others’ views.

Technical Skills

• Should be familiar with the ethos of marketing & branding.
• Should have excellent creative writing skills.
• Should be well versed with both short form and long form copy.
• Should have a relatively good understanding of social media channels and be able to craft clear, precise copy for the same.
• Should be aware of or willing to learn about emerging trends in corporate communication.
• Would be required to gather information & be aware of data gathering sources, techniques etc.
• Should be able to understand and work with relevant SOPs.
• Should be able to identify key messages and develop communication plan/campaigns accordingly.
• Should be able to articulate presentations for strategy & draft communications as per the requirements.

Qualifications

Graduate from any discipline with a strong portfolio. Relevant experience of 5 - 10 years will be preferred.

Experience: 

6+ years of experience in project management large and medium sized engagements 

Key Responsibilities: 

• Demonstrate excellent project management skills, inspire teamwork and responsibility with team members, provide project management expertise and leadership in the execution of complex software projects. 
• Accountable and responsible for managing and reporting project schedule, cost, quality, human resources, communication, risk and procurement for the project. 
• Consistently apply the defined project management standards and methodologies defined by the organization to assigned projects. Establish project management principles, processes, and artefacts as necessary. 
• Drive appropriate organizational change influencing stakeholders as required to ensure the successful program/project execution. 

• Ensure appropriate involvement of all stakeholders on the project as necessary 
• Plan and direct schedules, monitor budget/spending, resource allocation and utilization for the project from initiation through closure.  
• Manage project schedule and budgets – Track project metrics data (e.g., completed and in-progress work, schedule and cost variances, resource health, risks and issues etc.) and other project specific information and regularly communicate it to the project stakeholders 
• Report progress and health of the project and incorporate feedback from all stakeholders 
• Manage project communications and meetings (Daily Stand-Up Meetings, Project Reviews, AdHoc Requests) 

• Proactively manage or project risks, action items, issue resolutions, key decisions and stakeholder feedback 
• Understand dependencies and organize the activities ensuring successful completion of the project  
• Communicate regularly with the project sponsor and the team 
• Proactively identify and manage risks and issues pertaining to the project. 
• Ensure project governance practices are in place to monitor and control the project 

Experience/ Qualifications 

• PMP or similar certification with good understanding of project management and methodologies such as Waterfall and Agile 
• Strong stakeholder management skills 
• Excellent communication skills (written and verbal) 
• Solid decision making and prioritization skills 

• Good understanding of budgeting, estimation, and project financial management 
• Experience of working in shared resources environment with teams based across different time zones 
• Knowledge of MS Project for overall project tracking, Jira for tracking agile development and SharePoint as collaboration tool 
• Bachelors degree 

Founded in 2018, HighLevel LLC (http://www.gohighlevel.com">www.gohighlevel.com) is a two tier B2B SaaS Platform focussed on Marketing Agencies. We aspire to be a one stop solution for marketing agencies. We enable agencies to serve their clients with ease using the best cutting edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center / Sales agencies and freelancers. We operate across niches like real-estate, dental & medical, local businesses, e-commerce, professional services and field services. 

Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 15,000 agencies and 120,000 small & medium businesses with a 200+ strong team that works remotely across 15 nations. 

We encourage you to check out our youtube channel to learn more about our platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g">https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 

HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel

• It’s never somebody else’s job
• We are passionately focused on adding value for our users
• We deliver fast using lean principles. We go to market in weeks instead of quarters
• A good idea always gets tested
• We take care of our team so our team can take care of our users
• We embrace that improvement is constant and iterative
• You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers

We are seeking a Software Engineer to help develop and grow our FB and Google Ad Reporting Platform. This person will help contribute to new core features and maintenance of our Reporting platform, which allows our end users to integrate with numerous business partners such as Google Ads, Google Analytics, Facebook Ads and Twilio. Additionally, this person will also serve as a voice on the team, helping support both the team members and the product itself.

• Deliver incredible products -  We’re a product-first company, and we aren’t satisfied until we’ve built a product so clearly superior that customers have no reason to consider anything else
• Shared responsibility - We collaborate with Product Managers and Engineers across HighLevel, as equals, to provide optimal production services to our customers. This role will interface with many other product teams to ensure we are meeting their needs.
• Be a strong technical contributor - As an individual contributor, you’ll write testable, maintainable, scalable code and deploy it frequently. You’ll review the code of other developers, and be open to feedback about your own.
• Communicate well -  Writing documentation of your new APIs will be critical to the success of this new service. You will also work with our product team to understand the long term product roadmap so we will never be boxed in by new feature requests. Our code reviews seek understanding of the change.
• Be a good teammate - You'll be helpful, open-minded, respectful, and collaborative. You'll support your teammates and challenge them to do their best work.
• Learn - Regardless of your level of experience or seniority, you'll work to improve your skills and learn more about our customers and their needs. It is very necessary to have basic knowledge about Google Ads, Google Conversion, Google Tag Manager, Google Analytics, Facebook Ads, Facebook Pixel and UTM Parameters.

• Facebook Graph API, Google Adwords API
• Understanding of Google and Facebook ad setup
• Node.js
• JavaScript, TypeScript, Python
• MySQL, Redis, MongoDB, Firestore
• Google Cloud Platform products (Appengine, Cloud Tasks, PubSub, GKE, etc) and basic understanding of DevOps

We require you to be willing and able to do all of the things in the previous sections. Beyond that, there are a handful of things that may make you a better fit but please apply even if you don’t check all of these boxes. If you've got analogous experience or a track record of being able to pick things up quickly, please tell us in your application!

We’re looking for knowledge and experience with the following:

• Building scalable web applications with Node.js 
• Participating in making technical design decisions
• Architecting and designing new microservices
• Mentoring and coaching other engineers
• Extensive API experience as such to prevent serious API security risks
• Reviewing code in a way that empowers your teammates while improving our codebase
• Building software-as-a-service platforms, particularly for small and medium-sized businesses
• Writing unit tests to ensure good code quality and sufficient coverage

• Should be responsible for Scrum Master role and taking care of proper Daily Stand Up Meeting with the team and ensure team efficiency & unblock them by resolving their concerns.
• Taking care of complete Product backlog of the Product which is going to be developed or under development.
• Should be able to define proper Sprint Cycle & timeline for particular sub-part of the Product. Should be able to plan the Sprint items in such a manner that there is some needful & working sub-part of the Product is coming out at the end of every Sprint Cycle.
• Should be able to update Product Owner timely if there is any issue/challenge in the development team.
• Should be able to timely raise alarm / red flag to Senior Management/Product Owner if there is any major challenge in the Product.
• Should be able to manage team leave plans and then accordingly planning the Sprint Cycle.
• Take care of end-to-end timely and quality delivery of the complete product.
• Additionally , should be responsible for validating the product and ensure the quality of the product by identifying the bugs in the product. Should be able to timely update the development team for the bugs and push the dev team to timely resolve the bugs/issues.

Job Roles and Responsibilities – Java Developer           

Primary Role and Responsibility: .

· Bachelor’s degree in computers / Electronics/Any Graduate

· 3-6 years of relevant experience.

· Contribute to all phases of the development lifecycle

·  3 to 6 years of experience.

· Write well designed, testable, efficient code

· Ensure designs are compliant with specifications

· Prepare and produce releases of software components

· Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

· Work from Office

Expertise You ll Bring

· Development skills in Language and Framework

· Strong coding skills in Core Java 8.0

· Expertise in J2EE

· Spring Boot

· Spring Data JPA

· Hibernate

· Expertise in REST API development and deployment using a microservices paradigm

· A good understanding of RDBMS concepts

· Knowledge of deployment and build tools

· A good understanding of Terraform scripts (needing only minor changes / enhancements)

Kreeyaa Technologies is a Software Product and IT Services company with over a decade of history providing building software products and consulting services in various technology areas.

We are looking for a Sales / Business Development Manager to identify and develop business, sales and growth strategies for the company’s products and services working from India.

Responsibilities

• The person in this role will lead the development of new business opportunities that supports our overall growth strategy for our Cloud-based software product.
• Lead business growth strategies, identifying opportunities, identifying partnerships and bringing in new clients.
• Build marketing content, and sales collateral, respond to RFPs, quotes etc. in collaboration with the management team and subject matter experts.
• Perform marketing strategies, run email campaigns and apply other techniques to acquire new clients.
• Build and promote strong, long-lasting customer relationships with clients by partnering with them and understanding their needs
• Maintain consistent sales growth by continuously establishing new accounts and positioning us as a strategic advisor delivering actionable insights and practical business solutions
• Willing to work with extended hours covering multiple time zones.

Requirements:

• Should have a minimum of 5 years of experience in selling Software Products, and IT Services with International, Global markets as the main focus.
• Prefer candidates with MBA, MCA or relevant education in technology, marketing or sales.
• Should have extensive knowledge in Software Sales, IT Services, various technologies and market trends. Experience selling SaaS products and selling implementation services is preferred.
• Should have leadership qualities, be highly motivated, be energetic and accountable for owning business outcomes including planning, executing and forecasting.
• Need experience in technology sales, staffing, consulting services, a strong background in business development, and customer relationship.
• Need experience closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Should be willing to travel locally in India, the US and other countries as required.
• Should have strong communication skills, and presentation skills.

The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).

On the SUPPORT side, you’ll be doing things like… (80% of your day)

• Helping customers and potential customers on LIVE Chat (we use Intercom)
• Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
• Manage customer success pipeline (we use Hubspot)
• Relaying bugs to our development team to get taken care of (we use Jira)
• Creating user stories around customers wants, needs, issues (Asana)
• Using Stripe to process payments, refunds, and all things billing
• Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
• Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
• Create videos and animated gif's that show people how to DO things (people love walk-throughs)

On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)

• Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
• Create surveys and google forms to gain feedback from current customers
• Reach out to “likely to churn” customers to help them get value from Salesmsg
• Engage with canceling customers and design a system for tracking for later followup.
• Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
• Onboard new customers

Skills:

• Should have Extensive command of the English language.
• Deep understanding of content marketing principles, approach, and execution.
• Should be able to work and deliver quality SEO-based content in a fast-paced and dynamic environment
• Should be able to develop and implement a content strategy that encourages high levels of engagement.

The ideal candidate should be a proactive individual with strong communication skills and a team player.

Should have hands-on experience in the following:

• He or she should have experience of at least 2 - 4 years in Java development.
• Hands-on experience in designing and developing applications using Java EE platforms and at least 2 - 4 years of experience on the same.
• Should have excellent in-depth knowledge on core java, JSP, servlets, and beans
• Experience in multi-threaded server-side Java programming
• Working knowledge of web services.
• Working knowledge on hibernate and springs framework.
• Experience in writing SQL queries.
• Should have worked in an SDLC environment.
• Good communication skills.
• Experience in working effectively within a team