Senior QA Engineer

We're seeking an experienced Junior QA Engineer to join our team! As a QA engineer with 4-5 years of experience, you'll lead testing efforts, identify and report bugs, and collaborate with development teams to ensure high-quality software products.

Required Skills:

• Strong understanding of testing fundamentals (test cases, test plans, bug reporting)
• Knowledge in programming languages (Java, Python, C#) is an added advantage
• Experience with testing tools (Selenium, JIRA, TestNG)
• Knowledge of Agile methodologies (Agile testing, Scrum development processes)
• Strong analytical and problem-solving skills

Responsibilities:

• Design and execute test cases to ensure software quality
• Identify and report bugs, and collaborate with development teams to resolve issues
• Develop and maintain test automation scripts
• Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives)
• Collaborate with cross-functional teams to ensure quality standards

What We Offer:

• Competitive salary and benefits package
• Opportunity to work on complex projects and technologies
• Collaborative and dynamic work environment
• Professional development and growth opportunities

Please Apply Through this link

https://www.flycatchtech.com/company/jobs-openings/junior_qa_engineer

As a Product Quality Analyst, you will play a critical role in ensuring that our platform delivers a polished, intuitive, and dependable experience. You will work closely with product and engineering to investigate issues, validate new functionality, and identify opportunities for improvement across the product. You will also contribute to evaluation dataset improvements when relevant to product performance. This role is ideal for someone who enjoys understanding how systems behave, digging into root causes, and shaping a high-quality product through thoughtful testing and analysis.

Requirements

• Strong written and verbal communication skills.
• 5+ years of experience in QA, product operations, or a related role.
• Demonstrated product intuition: ability to understand user workflows, diagnose root causes, and propose improvements.
• Detail-oriented, analytical, and comfortable navigating ambiguous or incomplete information.
• Familiarity with LLMs, AI workflows, or evaluation datasets is a plus.

Responsibilities

• Perform structured QA activities, including exploratory testing, regression testing, and release validation.
• Analyze product behavior and real user interactions to identify bugs, UX issues, and improvement opportunities.
• Write clear, well-scoped engineering tasks with reproduction steps, expected behavior, and impact assessments.
• Collaborate closely with product and engineering teams to prioritize issues and confirm fixes.
• Maintain feedback loops that align observed product behavior with roadmap decisions and customer needs.
• Contribute as needed to evaluation dataset improvements that support product accuracy and reliability.
• Help refine internal QA workflows and product discovery processes.

What will I be doing? 👩💻👨💻

1. You will be owning features through inception, design feedback, implementation, and launch. This will include building test plans for new features and improvising on existing test plans for feature updates and customer feedback.
2. You will collaborate with Product Designers, Product Managers, Backend Engineers, Data Engineers, and Customer Support

What do I need? 🤓

1. Strong quality sense and experience working closely with web/mobile development teams
2. Excellent communication skills and passion for tough technical problems
3. Attention to detail and voice of customer experience
4. Familiarity with Agile frameworks and regression testing is a plus
5. Experience in championing customer feedback post-launch and bringing it to the attention of relevant teams
6. Bachelor's degree in Computer Science, Engineering or a related field or equivalent training, fellowship, or work experience

Brownie points 🍰

1. Understanding of the importance of test plans and how to approach writing informative bug reports

Feel free to apply even if you feel unsure about whether you meet every single requirement in this posting. As long as you're a quick learner, and are excited about changing the status quo for tech recruitment, we're happy to support you as you come up to speed with our tech stack.

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

Location: Ahmedabad (Temporary WFH)

Designation: QA Engineer

Experience: Fresher to 3 Years

Salary: As per market standards

Responsibilities

1-Should have played a vital role in Setting up Automation Frameworks, Processes, and Standards.

2-Expert proficiency in automation scripting using Java or other scripting languages.

3-Experience in using automation tools like Selenium/Webdriver, Sikuli, Junit/JMeter, etc.

4-Good expertise in System, Regression, Smoke, Sanity, Ad-Hoc, Browser Compatibility, and Interface testing.

5-Prepare test case for Functional, Non-Functional, Integration and Usability, UI.

6-Experienced with a defect and bug tracking tools like Bugzilla, JIRA, etc.

7-Hands on experience in Test Planning, Test designing, and Test Execution, Defect Tracking & Defect Reporting.

8-Experience working in an agile development environment and scrum methodologies.

9- Involvement in setting up Test Environments, Requirements Management, Requirement Analysis.

10-Good understanding of database.

11-Should have experience in API testing.

12- Should have knowledge of payment gateway testing.

13- Good Knowledge of Performance Testing, Regression Testing, DataBase testing, Android Testing.

Qualifications

Education: B.E/B.Tech BCA/MCA

• Lead and manage a team that:
• Reviews and refines software requirements.
• Drafts and executes test plans and test cases.
• Identifies and drafts steps to reproduce defects utilizing our defect tracking system, JIRA.
• Enters and tracks defects to closure.
• Utilizes testing tools to increase the effectiveness of testing.
• Maintains test environments that mimic our production systems.
• Maintains and updates Selenium driven UI automation test cases.
• Maintains and updates ReadyAPI API automation test cases.
• Maintains and updates manual test cases.
• Maintains and updates JMeter performance/load test cases.
• Coach, mentor, and assist the team in performing their duties as needed.
• Provide formal QA approval and reporting for each release.
• Operate within the SAFe Agile methodology.
• Coordinate with other QA teams across the company.

• Experience leading a SQA or Software Development team
• Experience managing projects and processes cross-functionally
• Comfortable working in a continually changing and dynamic environment and driving top issues to resolution
• Proven track record of attracting, hiring, motivating and developing the best quality-minded individuals
• Excellent cross-functional communication and influencing skills
• In-depth knowledge and experience in one or more of the following technologies: Java, Python, Selenium, JMeter, ReadyAPI
• Automation planning, execution, and triage for projects on multiple Platforms.
• Excellent presentation skills, distilling complex analysis and concepts into concise business-focused takeaways
• In-depth knowledge and experience in identity management including OpenID Connect, SAML2, OAuth2, and SCIM.
• In-depth knowledge and experience of application security testing.
• Unix command line scripting skills

• Work with our proprietary Java and Kotlin based SDK to find performance and functionality-related issues.
•  Working with in-house Dashboards to perform testing of UI and APIs.
• Collaborating with teams to create test documents.
• Planning and task management in congruence with the Leadership Team.

WHAT ARE WE LOOKING FOR?

• Expertise in testing different QA Methodologies black box, white box, and gray box for both web UIs and backends both manually and automation.
• Ability to code and maintain back-end automation frameworks written in distributed programming languages such as Python.
• Ability to automate Android applications using tools such as Appium.
• Hands-on experience on API testing and testing tools like Postman, Rest-Assured, or other API testing tools.
• Experience working with Proxy tools like Charles Proxy, Fiddler.
• Excellent in test strategizing, planning, estimation, execution, and reporting.
• Working knowledge of Agile scrum methodologies Strong debugging, problem-solving, interpersonal and troubleshooting skills.

SKILLS AND ABILITIES:

• Python or Java Appium
•  Rest-Assured or Postman
• Fiddler or Charles Proxy
• Black Box testing
• White Box testing

WHAT'S IN IT FOR YOU?

• An opportunity to be a part of a fast scaling start-up in the AdTech space that offers unmatched services and products.
• To work with a team of young enthusiasts who are always upbeat and self-driven to achieve bigger milestones in shorter time spans.
•  A workspace, that is wide open as per open door policy at the company, located in the happening center of Bangalore
• A well-fed stomach makes the mind work better and therefore- free lunch with a wide variety on all working days of the week, a stocked up pantry to satiate your want for munchies, a Foosball table to burst stress and above all a great working environment.
• We believe that we grow as you grow. Once you are a part of our team, your growth also becomes essential to us, and in order to make sure that happens, there are timely formal and informal feedback sessions.