QA Engineer

● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the platform features and functionality to ensure they can quickly gain value from the product. ● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance via email, chat, or phone to resolve basic questions and technical challenges.

 ● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new ideas to improve customer experience and satisfaction. Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle management.

 ● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce, Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.

● Cross-functional Collaboration: Work closely with sales, product teams.

Position Overview:

We are seeking a highly skilled and experienced Senior Software Developer with a strong background in front end development to join our team. The ideal candidate will have over 6 years of experience in developing web and mobile applications using React JS, React Native, Angular, and other modern technologies. You will be responsible for leading complex projects, interacting with clients, and working in a team-oriented environment.

Key Responsibilities:

• Develop and maintain mobile and web applications using React JS and React Native. • Handle DevOps tasks using tools such as Filezilla and PuTTY. • Collaborate with clients to understand their requirements and translate them into technical solutions. • Lead the design, development, testing, and deployment of applications. • Integrate third-party services such as Google Maps, Firebase, and payment gateways. • Ensure responsive UI design and integration of RESTful APIs. • Work on hybrid mobile application development for both Android and iOS platforms. • Manage system design and development, including error handling, exception management, and logging. • Perform code reviews, testing, and release management. • Utilize tools like Git, Azure DevOps, and various IDEs for development and project management.

Required Qualifications:

• Primary Skills: React JS, React Native, Angular (4+ years of experience). • Experience with iOS (Xcode) and Android (Android Studio). • Programming Languages: JavaScript, TypeScript, HTML, CSS, PHP. • Frameworks and Libraries: Redux, jQuery, Ionic (3/4), AJAX. • Databases: MS SQL Server, MySQL. • Development Tools: Sublime, Dreamweaver, Visual Studio, Xcode. • Experience with design patterns, code reviews, and testing. • Domain booking, hosting, domain migration, cPanel, PhpMyAdmin. • Familiarity with Git and Azure DevOps. • Proven track record of working on complex projects and delivering high-quality solutions. • Experience in integrating third-party APIs and handling DevOps tasks. • Strong understanding of responsive UI design and lifecycle management.

Job Title: Business Development Executive (BDE)

Experience Level: 2+ Years

Location: Ahmedabad, Gujarat

Company Overview: Blockchain Solutions Network is a dynamic and rapidly growing company that is committed to innovation and excellence. We offer a range of products & services to our clients, and our success is driven by a talented and dedicated team of professionals.

We are currently seeking a Business Development Executive with 2+ years of experience to join our team and contribute to our continued growth and success.

Job Description: Position Summary: As a Business Development Executive at Blockchain Solutions Network, you will play a pivotal role in our growth strategy. Your primary responsibility will be to identify and develop new business opportunities, build relationships with potential clients, and contribute to the overall success of our sales and business development team.

Key Responsibilities:

● Lead Generation: Identify potential clients through various channels, including market research, cold calling, social media, and industry events.

● Client Relationship Building: Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions. ● Sales Pitch: Develop and deliver compelling sales pitches and presentations to potential clients, showcasing our products/services and value proposition.

● Sales Funnel Management: Maintain and update the sales funnel, including lead tracking, follow-up, and status reporting.

● Market Research: Stay updated on industry trends, market conditions, and competitor activities to make informed business development decisions.

● Sales Collateral: Assist in the development of marketing materials, proposals, and sales collateral to support the sales process.

● Networking: Attend industry events, conferences, and trade shows to expand your professional network and identify new opportunities.

● Reporting: Provide regular reports and updates on sales activities and progress to the senior management team.

Qualifications: Bachelor's degree in Business, Marketing, or a related field. 2+ years of experience in business development, sales, or related roles. Proven track record of achieving and exceeding sales targets. Excellent communication and presentation skills. Strong negotiation and relationship-building skills. Self-motivated, proactive, and results-oriented. Ability to work both independently and as part of a team. Proficiency in CRM software and Microsoft Office Suite.

Roles & Responsibilities

- Writing good quality code.

- Be able to design ,implement and deploy scalable backend applications on cloud(AWS/Azure).

- Be able to take ownership of projects and deliver them on time.

- Be able to lead a team and mentor junior developers.

Qualifications:

- BE/BTech degree in CS/IT or similar related field.

- 4+ years experience as backend engineer.

- Good knowledge in Python and at least one of the framework - Django, Flask, FastAPI, etc.

- Hands on experience in building microservices applications on AWS/GCP/Azure.

- Good understanding of platforms(Docker, AWS/Azure).

- Must have good understanding of Data Structures/Algorithms/Databases and other CS concepts.

- Experience working in multiple databases and data modelling.

- Experience writing APIs and related technologies like REST, JSON, websockets, grpc etc.

- Should be inquisitive enough picking up any language and frameworks based on need.

- Should be able to design/implement/deploy end-to-end systems.

- Having good knowledge on deploying cloud applications and with Dockers/Kubernetes is a plus.

- Experience building end-to-end analytics systems is a plus.

Responsibilities

• Help define Technical Roadmap and own the entire product delivery end to end
• Work very closely with various business stakeholders to drive the execution of multiple business plans and technologies
• Improve, optimize and identify opportunities for efficient software development processes
• Hire, Develop and Retain a strong team of engineers
• Keep abreast of the changes in the industry and champion new technologies and development processes within the team
• Thinking backwards from a customer POV and relentlessly pursuing customer's cause in tech and product decisions

Apply If You have:

• Graduation/Post Graduation degree in Computer Science (IITs, IIITs and NITs preferred)
• 6-10 years of strong experience in JAVA(Spring/Hibernate/JPA/REST), JavaScript, NodeJS with good exposure to MySQL
• Experience with AWS, Microservices, Caching, Performance Optimization, Nginx, Solr, Redis, Redshift
• Experience working with agile teams and making rapid decisions in dynamic and disruptive environment
• 2+ years of leading and managing a team consisting of backend, frontend and QA.
• Hands on writing and reviewing code
• Exceptional design and architectural skills
• Strong communication skills
• High motivation to work in a fast paced, dynamic, collaborative team environment

About the job

We are looking for an experienced individual who can work with us. The selected developer would help us in developing new backend services, update / change older working services, creating REST APIs for frontend, and maintain existing code and integration to other Providers with High Quality and re-usable code. Further it will be expected out of the developer to help in optimizing components for maximum performance across a vast array of edge cases, and test the code.

Particulars of the job

REQUIREMENTS

• Must be passionate about learning new technologies.
• 2+ years of experience in developing web based applications.
• Must have experiencing in node.js / postgresql.
• Ability to solve architecture level problems.
• Experience in leading the team, have lead the team of junior developers in past.

What we appreciate?

A perfect candidate should hold or think the following things are important.

Values - Orderliness • Transparency • Merit • Productivity • Smart work

Abilities - Pro-activeness • Problem solving aptitude • Responsive • Quick learner • Leadership traits

Skills - • NodeJS • JavaScript • Typescript • RESTful APIs • HTML / CSS • PostgreSQL • SQL Server • Networking • Templating engine • Git

Brownie points - Good communicator • Organized • Awareness of new approaches/practices in domain • Awareness of online communities

Who are we?

We are a SaS startup, who is building software for other start-ups, and helping others on the way stand. Our mission is to reduce the barriers to launching a tech startup.

Xuresolutions.in 

Why work with us?

• We promote an open culture based on trust and ownership.
• We like to work in an idea meritocracy. Ideas and believability of individuals over seniority/title.
• Our working schedule revolves around Monday to Friday.
• Working hours are 10 AM to 7 PM officially. However, we aim for maximum overlap and coordination rather than pointless strict conformity (we aren’t a school!)
• We work a flexible week depending on the current team’s performance and needs. Roles and Responsibilities