QA Engineer

Position: Estimation and Contracts Manager

Role Objective: To lead and direct the company's pre-contract and post-contract commercial functions, ensuring the preparation of accurate, competitive project tenders and the diligent management of all contractual obligations. This role is fundamentally accountable for securing profitable projects and mitigating commercial and contractual risk across all operations of Alumayer India Private Limited.

Key Responsibilities & Accountabilities:

• Estimation & Tendering Management:
• Lead the preparation and submission of all project tenders, ensuring bids are both competitive and commercially viable.
• Oversee the detailed analysis of project drawings, specifications, and Bills of Quantities (BOQ) to perform accurate cost estimations for materials, labor, and overheads.
• Direct the value engineering process to provide cost-effective solutions without compromising quality or design intent.
• Maintain and develop a robust database of costing information, supplier rates, and productivity norms.
• Contracts Administration & Governance:
• Serve as the primary authority for the review, negotiation, and finalization of all client and subcontractor contract documents, identifying and mitigating potential risks.
• Manage the complete contract lifecycle, including the administration of variations, extensions of time, and the preparation and negotiation of claims.
• Ensure all project activities and correspondence are in strict compliance with the established contractual terms and conditions.
• Provide expert contractual advice and guidance to the project execution teams throughout the project duration.
• Commercial Leadership & Reporting:
• Manage, mentor, and develop the estimation and contracts team, establishing departmental objectives and performance metrics.
• Prepare and present detailed commercial reports, cash flow projections, and risk analysis summaries to senior management.
• Develop and maintain strong relationships with clients, consultants, and key stakeholders.

Mandatory Candidate Profile:

• Education: A Bachelor's degree in Civil Engineering or Quantity Surveying is mandatory. A postgraduate qualification in Construction Management or Contract Law is highly advantageous.
• Experience: A minimum of 10-12 years of progressive experience in estimation and contracts management, with significant exposure to the façade, glazing, or specialized construction industry.
• Knowledge & Skills: In-depth knowledge of standard construction contract forms (e.g., FIDIC), tendering processes, and costing principles is essential. The candidate must possess exceptional negotiation, analytical, and risk management skills.

Reporting Structure:

• The position reports to the Commercial Director or the Chief Operating Officer.

We are seeking an experienced UI Developer with a strong background in Next.js to join our dynamic development team. The ideal candidate will have a deep understanding of front-end technologies, particularly React and Next.js, and will be responsible for creating high-performance, user-centric web applications. If you're passionate about building intuitive, scalable, and responsive UI components, we'd love to meet you!

Key Responsibilities:

Design and develop responsive and visually appealing user interfaces using Next.js, React, HTML5, CSS3, and JavaScript.

Collaborate closely with designers, product managers, and back-end developers to implement and refine user experiences.

Build reusable components and front-end libraries for future use.

Optimize web applications for maximum speed and scalability.

Write clean, maintainable, and efficient code while adhering to best practices.

Stay up to date with the latest trends, tools, and techniques in web development.

Troubleshoot and debug application issues.

Ensure cross-browser and cross-device compatibility.

Participate in code reviews and mentor junior developers.

Skills & Qualifications:

Experience: 5–8 years of hands-on experience in front-end development with a focus on Next.js.

Proficiency in Front-End Technologies:

Strong knowledge of Next.js, React.js, and other JavaScript libraries and frameworks.

Expertise in HTML5, CSS3, and JavaScript (ES6+).

Familiarity with TypeScript is a plus.

Experience in building responsive, cross-browser compatible websites.

Familiarity with RESTful APIs and integration with back-end systems.

Knowledge of modern web development practices like Webpack, Babel, CSS preprocessors (Sass/SCSS), etc.

Understanding of web performance optimization techniques.

Experience with version control systems such as Git.

Familiarity with agile development methodologies.

Requirements:

1.3+ years of strong programming experience with .Net Framework and .Net Core based software applications. (.NET,.NET Core, C#, ASP.Net, JavaScript framworks, Web API, MS SQL Server, Cosmos DB, Docker, Azure Cloud)

2. Strong knowledge of Microservices based Architecture, Design Patterns and Principles.(Optional) / Hands on experience on React Js /Redux (Optional)

3. Prior experience in handling application with larger volumes of data .

4. 3+ years of experience of designing high-performance enterprise software application.

5. Works with application development team to solve technical challenges with industry best practices.

6. Addresses and resolves complex technical issues with internal/external customers.

7. Design software systems with various Microsoft technologies and ensure compliance to all architecture requirements.

8. Review infrastructure for any issues and recommend solutions.

9. Very important to be good communicator and updates management team with the weekly/monthly status.

10. Analyzes enterprise system performance. Develops and implements system performance improvements.

11. Participates in development activities including code reviews, as well as coding and testing of new enhancements.

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

• - 5+ Years working experience as Java Development
• - Hands on using Microservices
• - Extensive experience on Spring boot / spring
• Primary Skill: Java, Microservices

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The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).

On the SUPPORT side, you’ll be doing things like… (80% of your day)

• Helping customers and potential customers on LIVE Chat (we use Intercom)
• Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
• Manage customer success pipeline (we use Hubspot)
• Relaying bugs to our development team to get taken care of (we use Jira)
• Creating user stories around customers wants, needs, issues (Asana)
• Using Stripe to process payments, refunds, and all things billing
• Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
• Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
• Create videos and animated gif's that show people how to DO things (people love walk-throughs)

On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)

• Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
• Create surveys and google forms to gain feedback from current customers
• Reach out to “likely to churn” customers to help them get value from Salesmsg
• Engage with canceling customers and design a system for tracking for later followup.
• Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
• Onboard new customers

Company Introduction –

• Information Security & Data Analytics Series A funded company.
• Working in cutting edge technologies - Using AI for predictive intelligence and Facial Biometrics.
• Among Top 5 Cyber excellence companies globally (Holger Schulze awards)
• Bronze award for best startup of the year (Indian Express IT awards), only cyber Security Company in top 3.
• More than 100+ clients in India.

Job Description:-

Job Title: Python Developer

Key Requirements:-

• Mine data from structured and unstructured data sources.
• Extract data (text, images, and videos) from multiple documents in different formats.
• Extract information and intelligence from data.
• Extract data based on regular expressions.
• Collect data from structured RDBMS databases.
• Work closely with Project/Business/Research teams to provide mined data/intelligence for analysis.
• Should have strong exposure to core python skills like multiprocessing, multithreading, file handling, data structure like JSON, Data frames, and User Defined Data structure.
• Should have excellent knowledge of classes, file handling, memory manipulations.
• Strong Knowledge in Python.
• Strong exposure to frond end languages like CSS, JavaScript, Ajax etc.
• Should have exposure to requests, Frontera, scarpy-cluster, elastic-search, distributed computing tools like Kafka, Hbase, Redis, Zookeeper, restAPI.
• Should be familiar with *nix development environment.
• Knowledge of Django will be added advantage.
• Excellent knowledge on Web Crawling/Web scraping.
• Should have used scraping modules like Selenium, Scrapy, and Beautiful soup.
• Experience with text processing.
• Basics of databases. Good troubleshooting and debugging skills.

 
Education

   B.Tech, MCA, Computer Engineering

We are looking to add someone to our team of professionals. The ideal candidate will need to have great graphics and content writing experience for SEO purpose. You will be required to build websites with a contact mangement system called wordpress. You will be required to work independently from your home. You must have internet access and a computer. Hours to work is from 2:00 pm to 10:00 M-F. You must be available during that time and you will need to be able to communicate via skype through screen sharing and must speak and understand the English language a plus.
Responsibilities

• English writing skills
• Design, develop and create physical and digital art.
• Develop and maintain web site layouts and designs Wordpress.
• Support in the design of website and web application wireframes, mock-ups and final designs.
• Work with the development team to develop client-side coding.
• Maintain the company social media platforms to include Facebook, Twitter, LinkedIn, Yelp and Google.
• Understanding the client’s needs and business requirements documents.
• Qualifications
• Proficiency in graphic design and layout software such as: Tools within the Adobe Create Cloud.
• Experience with Photoshop, Illustrator and other design and wire-framing tools
• Experience developing images and designs for websites.
• Experience with HTML, CSS and JavaScript
• Understand Content Management System (CMS) such as Drupal or WordPress.
• General knowledge of systems, techniques and processes used in web site design.

Job Type: Full-time