Data Engineer

We are looking for an experienced Dynamics 365 Developer with a strong background in Field Service Management (FSM) to join our growing team. The ideal candidate will have hands-on experience developing and customizing solutions in Microsoft Dynamics 365 Field Service, as well as experience in integrating these solutions with various back-end systems and third-party services. This role involves working on the customization of field service modules, developing custom plugins, workflows, and providing enhancements to meet business needs within the Field Service domain.

Primary Skills:

Dynamics CRM 365 (Field Service), C#, .NET Framework

Required Skills:

• Customize and extend the Field Service Management (FSM) functionality within Dynamics 365, including the configuration of Work Orders, Service Agreements, Booking Orders and Scheduling and Dispatching features.
• Implement and configure service scheduling, resource scheduling, and mobile device integration to optimize field operations.
• Design, develop, and implement custom Plugins and Workflows to automate field service processes and integrate with other systems and tools.
• Create custom actions and custom workflow steps to handle complex logic and automate business rules within Dynamics 365 Field Service.
• Develop solutions for integrating IoT devices (Internet of Things) into Dynamics 365 for real-time data tracking, remote diagnostics, and predictive maintenance features is a plus.
• Support and enhance Dynamics 365 Field Service Mobile app, optimizing it for field technicians.
• Integrate with PowerApps to build custom mobile apps or field solutions for technicians.
• Solid experience working with Dynamics 365 Field Service (FSM) module, including configuration and customization of entities, workflows, scheduling, work orders, and service agreements.
• Knowledge on the complete Work Order life cycle in Field Service module.
• Experience with Field Service Scheduling, Resource Scheduling Optimization (RSO) and mobile solutions for technicians.
• Familiarity with Internet of Things (IoT) technologies and how they can be integrated into Dynamics 365 Field Service for predictive maintenance, remote diagnostics, and real-time data collection.
• Experience in developing Azure functions and Azure Logic Apps.
• Experience in developing Reports within Dynamics CRM.
• Microsoft certifications in Dynamics CRM (Field Service) and PowerApps is a plus.

· Write effective and scalable code in Ruby

· Build back-end components for web applications

· Test applications for performance, responsiveness, and security

· Review and debug junior developers’ code

· Integrate data storage and data processing solutions

· Build, install, and share gems and plugins

· Create automated test scripts

· Improve and maintain applications after deployment

· Coordinate with team members who work on different layers of infrastructure

We're looking for candidates with experience with IT services sales only for this role. The candidate will be responsible for generating IT (Information Technology) sales and business, developing relationships with new clients, making sales visits and presentations, maintaining advanced knowledge of services, and establishing and meeting sales goals. The official designation would be Customer Success Executive.

Job Responsibilities

• Assist the sales team in lead generation and prospecting by using various online and offline tools and methods like cold calling, emails, events etc.
• Identify potential clients and establish relationships to understand their needs and requirements.
• Schedule appointments and demos for the sales team with qualified prospects.
• Provide excellent customer service by responding promptly to inquiries and concerns.
• Collaborate with other departments, such as marketing and customer service, to ensure customer satisfaction and retention.
• Liaise with technical team and marketing team for product marketing
• Achieve annual and quarterly order and revenue targets
• Suggest upgrades and services that may be of interest to clients.
• Negotiate with clients to secure the most attractive prices.
• Develop sales presentations, proposals, and contracts.
• Review clients' feedback and implement necessary changes.
• Remain in tune with trends in consumption to ensure that our offerings remain relevant.

Mandatory Skills:

• 2 years of Experience in IT Service Sales.
• MBA in marketing, business administration, or similar.
• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Ability to work independently and as part of a team.
• Should be good with decision-making and problem-solving skills
• Strong organizational and time-management skills.
• Ability to generate revenue by identifying pain points and suggesting suitable services.
• Great networking skills.

Benefits:

• Fantastic company culture.
• No politics. Just pure work and play!
• Very approachable and helpful seniors and peers.
• Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
• Lots of creative freedom!
• Lots of fun at the workplace.
• Frequent fun activities to make work even more enjoyable :)

Delivery Solutions is a Retail eCommerce OXM Platform that provides retailers with out-of-the-box solutions to power Same-Day Delivery, Curbside, In-Store Pickup, Shipping, and Post Purchase experiences. We are trusted with some of the biggest names in multiple verticals of retail like Sephora, AT&T, Footlocker, Michael's, Office Depot, GameStop, Total Wine, Sally Beauty, Abercrombie & Fitch Co. Belk, Loblaw, Vineyard Vines etc.

Our SAAS-based solution is highly flexible and interacts seamlessly with E-commerce properties, OMS, WMS, and POS systems for a highly scalable experience and a delighted customer base.

Delivery Solutions is a wholly-owned subsidiary of UPS | We are a certified Great Places To Work Company

Role: Senior Software Engineer - MEAN Stack

Reports to: Team Lead

Division/Department: Product

Work Location: India - Remote / Pune

We are seeking highly skilled and experienced Senior Software Engineers to join our SaaS company. As a Senior Software Engineer, you will play a pivotal role in the development and enhancement of our cutting-edge software products. You will work closely with cross-functional teams to design, develop, and deploy scalable software solutions using the MEAN stack (MongoDB, Express.js, Angular, Node.js) and related technologies.

Responsibilities:

• Collaborate with product managers, designers, and other stakeholders to define software requirements and translate them into technical specifications.
• Design and develop robust and scalable software solutions using the MEAN stack and other relevant technologies.
• Take ownership of feature development and deliver high-quality code on time.
• Participate in code reviews to ensure code quality and adherence to coding standards.
• Troubleshoot and debug software issues, and identify and implement effective solutions.
• Collaborate with DevOps teams to ensure smooth deployment and operation of software applications.
• Stay up-to-date with the latest industry trends, tools, and technologies and make recommendations for process improvements.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field. (Master's degree preferred)
• 4+ years of hands-on experience in MEAN stack development, including MongoDB, Express.js, Angular (version 2 or higher), and Node.js.
• Proven experience working in a product-based company, delivering software solutions to customers.
• Strong understanding of Agile methodologies and Agile development practices.
• Proficient in front-end technologies such as Angular, HTML, CSS, and responsive design principles.
• Solid understanding of back-end technologies including Node.js, RESTful APIs, and server-side frameworks.
• Experience with cloud platforms, specifically AWS, and familiarity with related services.
• Knowledge of JSON, Kibana, JIRA, and Jenkins is a plus.
• Strong problem-solving skills and the ability to work independently as well as in a team.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

If you are a self-motivated individual with a passion for delivering high-quality software and want to work with a team that values creativity and innovation, then we encourage you to apply for this exciting opportunity. Join our team and be part of a dynamic environment where your expertise will make a significant impact on our software products. 

• Please submit your resume along with any relevant project portfolios or GitHub repositories, for consideration.

Knowledge about Autocad, solid works, Revit, Staad pro,

and mechanical software,

Qualification: B.tech, Diploma