QA Engineer

- Role & responsibilities

Prospecting & Lead Generation:

• Leverage LinkedIn and other professional networks to identify and qualify potential leads within target industries.
• Build and maintain a strong pipeline of qualified prospects, ensuring steady new project acquisition.

Client Engagement & Relationship Management:

• Engage in consultative selling to understand clients' needs in marketing automation, web development, and digital marketing.
• Establish and nurture relationships with C-level executives and decision-makers.

Sales Process Management:

• Manage the end-to-end sales process, from initial outreach and discovery calls to negotiation and closing deals.
• Prepare tailored sales proposals and presentations aligned with clients business goals.

Market & Competitor Analysis:

• Conduct market research to identify industry trends, client requirements, and competitor offerings in the digital marketing and web development space.
• Provide insights to shape Gyanwaves service offerings and ensure alignment with market demand.

Cross-Department Collaboration:

• Work closely with the marketing, development, and project management teams to develop solutions that meet client needs and ensure successful project delivery.
• Act as a liaison between clients and internal teams to ensure project requirements are clearly defined and met.

Metrics & Reporting:

• Track and report on key performance indicators (KPIs) related to lead generation, conversion rates, sales cycle duration, and revenue growth.
• Regularly update the CRM with accurate and detailed information on all client interactions and deal progress.

- Preferred candidate profile

• Certification in digital marketing or web development.
• Experience in selling IT consultancy or software solutions.
• Knowledge of marketing automation platforms (e.g., Marketo, HubSpot) and web development frameworks.

About Us:

WisdmLabs is a leading web development company offering quality products and services, with a focus on building SaaS products, WordPress and open source technologies. We're a young, vibrant team driven by our values and mission to build simple solutions that delight customers. We offer a dynamic environment that encourages innovation, rapid learning, and adaptability.

Job Summary:

The software engineer will be responsible for both back-end and front-end development, including creating and maintaining WordPress plugins.

Responsibilities and Duties:

• Design and implement new features and functionalities for WordPress-based solutions.
• Create and maintain technical documentation for all development work.
• Develop scalable and maintainable web-based applications using PHP/MySQL.
• Manage project tasks, timelines, and communication effectively.
• Deliver solutions following engineering best practices and coding standards.
• Create and execute test cases to ensure quality and reliability of developed work.
• Provide technical support and assistance to resolve client issues.

Required Skills and Qualifications:

• Bachelor’s degree in computer science or a related field with 1 to 4 years of experience as a WordPress developer.
• Expertise in creating WordPress plugins (hooks and filters) and themes from scratch.
• Proficiency in debugging, wp_query, meta_query, wp-cli, and Git.
• Experience with page builders like Elementor and Gutenberg, along with localization (i18n).
• Familiarity with eCommerce plugins (e.g., WooCommerce) and eLearning plugins (e.g., LearnDash).
• Strong coding logic, analytical skills, and ability to design test scenarios.
• Excellent written and verbal communication skills, especially for interacting with US/UK clients.
• Enthusiasm for learning and adapting to new technologies.
• Team player with experience in direct client interaction (preferred).

Compensation: based on your performance in the interview and your current salary.

Why Join Us?

• Opportunity to work on exciting projects with a talented team.
• Continuous learning and professional development opportunities.
• Friendly and inclusive work environment.
• Chance to make a real impact and grow your career.
• 5 days working (Saturday & Sunday week-off)
• Remote working

Preferred Qualifications: Graduation

Location: Remote

Type: Full-Time

Key responsibilities:

• Develop features across multiple subsystems within our applications, including collaboration in requirements definition, prototyping, design, coding, testing and deployment
• Understand how our applications operate, are structured, and how customers use them
• Provide engineering support (when necessary) to our technical operations staff when they are building, deploying, configuring and supporting systems for customers
• Participate with the engineering and operations teams to define plans for standardizing, scaling and enhancing our products and the services utilized to deploy/install/release those products
• Participate in interactions with customers as a technical expert for product subsystems
• Investigate, analyze and make recommendations to management regarding technology improvements, upgrades and modifications
• Other duties from time to time as determined by management

We are looking for "Salesforce Developer" for Reputed Client @ Coimbatore Permanent Role.

• Experience: 3-5 Yrs

• Salesforce Developer will work independently and in a team environment to build CRM solutions which integrate with various other systems.

• This Person will build Visual-force, APEX, and Lightning Components. And should have experience working with Salesforce Data.

• Building new (and maintaining existing) APEX, Visual force, and Lightning solutions.

• Participate in various sprint meetings, assist in the creation and upkeep of user stories.

• Communicate with stakeholders and users about changes or requirements.

• Should have 3 to 5 years of experience with Salesforce Sales and Service Clouds.

• Proficiency in Salesforce APEX, Visual force, and Lightning development.

• Knowledge of the Salesforce data structure, and the ability to use various tools for data migrations.

• Salesforce Developer certifications is an added advantage.

• Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences

• Ability to work independently and as part of a team

• Professional, positive, customer oriented and flexible approach to interactions with customers in groups

Job Description:

Must-Have (Unity):

• Strong understanding of Unity3D (Version >= 2019).
• Strong understanding of Unity’s Nested Prefabs.
• Strong understanding of Unity’s Classic InputManager & New InputSystem.
• Strong understanding of Joystick/Controller/Keyboard input mapping using Unity’s Classic InputManager & New InputSystem.
• Strong understanding of UI navigation using Joystick/Controller/Keyboard input.
• Strong understanding of UnityWebRequest and Rest APIs uses in Unity.
• Strong understanding of Save/Load data in JSON notation.
• Strong understanding of debugging Console/Standalone/Mobile applications.
• Good understanding of libraries and plugins like JsonUtility, NewtonSoft, DoTween and TextMeshPro.
• Good understanding of responsive UI implementation in Unity.
• Good understanding of streaming assets in Unity.
• Basic understanding of Unity Editor scripting.
• Basic understanding of Unity’s custom builds pipeline for Console/Standalone/Mobile applications.
• Basic understanding of CI/CD using Jenkins for Unity projects.

Must-Have (Others):

• Good understanding of JSON and XML notations.
• Good understanding of DLL (Dynamic Link Library) creation using Visual Studio.
• Good understanding of project management software like JIRA and YouTrack.
• Good understanding of using GitHub/GitLab platforms.
• Basic understanding of versioning systems like git.
• Basic understanding of Linux and Bash Commands.

Good To Have:

• Basic understanding of Consoles (Xbox, PlayStation, Nintendo) and Controllers (Wired, Wireless).
• Basic understanding of using Chromium based Browsers/WebViews in Standalone Unity applications.
• Basic understanding of Shaders especially Blur Shader.
• Basic understanding of UPnP, SSDP, and JsonRpc based communication protocols.
• Basic understanding of SCRAM based authentication mechanism.
• Basic understanding of libraries like StreamJsonRpc, StreamRpc, RSSDP, ZFBrowser/Embedded Browser.
• Basic understanding of TCP/IP Protocols and Network Streams in C#.
• Basic understanding of Reflection in C#.

• Play an integral part in managing E-commerce project and planned website release from inception to completion
• Shift our current Shopify website to magento
• Create accurate development and support tickets and instruct and manage the relationship with the external development team.
• Work closely with our Ecommerce platform provider on areas such as site performance, site speed, infrastructure, and new product releases.
• Working with website monitoring and testing tools to ensure the website is performing optimally at all times.
• Work with Business Units to develop Ecommerce digital plans to improve conversion from all key channels
• In depth knowledge of PHP, HTML, CSS & JS

Overview:

Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.

Job Role:

· Answer user communication/queries via emails live chats, and calls

· Ensure minimum turnaround time for resolving user queries & complaints

· Deliver best in class service in the friendliest and timely manner

· Suggest process & product improvements based on user feedback

· Assist the team in reporting & analysis

Qualifications

· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

· Excellent proficiency in Tamil, Malayam, and English

· Critical thinking and problem-solving skills

· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support

Job Type: Full-time