Customer Experience Executive

• Manage a portfolio of accounts and drive adoption, renewal, and expansion
• Monitor account health and take proactive steps to drive engagement
• Build meaningful relationships across multiple communication channels
• Be the voice of the customers and champion their interests internally.
• Work closely with the Product and Engineering teams to build what helps your customers.
• Help customers integrate Optmyzr into their workflow and stay updated with the latest product updates
• Conduct product onboarding, training sessions, and ongoing check-ins

Requirements:

• Undergraduate degree in any discipline
• 1–3 years of SaaS experience in a customer-facing role
• Fluent in written and spoken English
• Strong problem-solving skills and ability to work under pressure
• Smart, scrappy, and self-sufficient—able to figure things out
• High-energy, confident, humble, and receptive to feedback
• Adaptable and resilient in a fast-paced startup environment
• Growth-minded with a desire to learn and expand your skill set
• Motivated by impact and ownership

Why Optmyzr:

• A team that cultivates an environment of trust and understanding - for both customers and employees.

• Focus on high quality product development, efficiency, and building what will sell.

• Informal work environment, where people like to be mentors instead of managers.

• Very flexible and understanding team - with initiatives like “Select your own holiday list.

• Cool unorthodox perks like “Wanderlust” - where the company comps a vacation trip for employees.

• Completely bootstrapped and profitable business model, that allows us to decide our own priorities.

• Strong belief in growing sustainably, nurturing people, and having a work environment that has a happy and positive vibe.

Required Experience: 

Skill Set:

• Primary skills
• Experienced Database resource with 4+ years of experience in following Mainframe technologies:
• DB2
• DB2 Stored Procedures, native SQL
• COBOL, JCL
• UDB- Universal Database DB2 on Linux/Unix
• Batch Processing
• MQ

• Good to have skills
• Knowledge of distributed applications and Unix scripting, Python is good to have.
• Prior experience on Mainframe modernization.
• Prior Morgan Stanley or Financial Services experience is a plus

Company description:

Klimb.io was founded by an ISB Alumni who has been solving hiring problems since 2012 and has worked with Naukri.com, Shaadi.com, and Expedia.com etc. Our foundation is based on his extensive experience and domain knowledge in Technology, Software Product Management & Recruiting.

Educational Qualifications:

Any graduation

Job Responsibilities:

• Make use of a variety of research methods to locate possible leads and target businesses that fit our product offerings and ideal customer profile. Engage in meaningful conversations with leads to understand their needs, challenges, and pain points. 
• Initiate contact with leads through emails, phone calls, social media platforms and various other lead gen platforms. Tailor messaging to highlight the benefits of our product solutions and create interest.
• Develop and execute nurturing strategies to maintain regular communication with leads over time. Provide relevant content, insights, and updates to keep them engaged and informed.
• Enter and maintain accurate lead data in Bitrix. Ensure that lead information, interactions, and activities are appropriately documented for tracking and reporting purposes.
• Collaborate closely with the marketing team to align lead generation efforts with overall sales goals and strategies. Provide feedback on lead quality and help refine targeting criteria.
• Stay up-to-date with industry trends, product updates, and best practices in lead generation. Apply new insights to refine lead generation strategies and approaches.

Skills Required:

Lead Generation , SaaS , LinkedIn , Pre-sales , Software Sales , Lead Management , Corporate Outreach

Candidate Attributes:

• Proven experience in sales for 1-2 years in SaaS industry.
• Strong knowledge of the product and its functionalities, including lead management, reporting, and data enrichment.
• Results-driven attitude with a focus on achieving and exceeding lead generation targets.
• Excellent communication skills, both written and verbal.
• Experience with using lead management tools like Linkedin Sales Navigator, Lusha and Apollo etc.

Key Responsibilities:

• Develop and implement effective sales strategies to achieve and exceed business targets in the IT solutions space.
• Identify and pursue new business opportunities through market research, cold calling, referrals, and networking within target industries.
• Regularly visit industrial and commercial business areas to identify potential clients and expand market reach.
• Build and maintain strong, long-term relationships with clients, including developing personal rapport and trust at all organizational levels.
• Conduct on-site client visits to understand business needs, provide consultations, and ensure continued engagement and satisfaction.
• Deliver tailored product presentations and demos, showcasing ERP, CRM, HRMS, and automation solutions relevant to the client’s industry.
• Negotiate contracts, pricing, and terms aligned with company standards and customer expectations.
• Work closely with internal product, marketing, and support teams to deliver complete and customized solutions.
• Generate client leads through satisfied customer referrals and word-of-mouth.
• Stay updated on market trends, competitor offerings, and sector-specific challenges in industries such as manufacturing, healthcare, textile, and automotive.
• Maintain accurate records of sales activities, client interactions, and pipeline progress using CRM tools.

Qualifications & Skills:

• Education: Bachelor's degree in Business, Marketing, Information Technology, or a related field (preferred).
• Experience: 2–5 years of B2B sales experience in IT solutions, especially ERP, CRM, HRMS, or automation systems. Exposure to such Softwares, proficiency in MS Office ( Word, Excel ) and more.
• Excellent interpersonal skills with the ability to build trust and long-lasting client relationships, both professionally and personally.
• Proven track record of meeting or exceeding sales targets, with strong negotiation and closing abilities.
• Confident in conducting market research, territory mapping, and direct client outreach.
• Ability to work independently while contributing effectively in team environments.
• Familiarity with CRM systems and data-driven sales reporting.
• Willingness to travel frequently for client meetings, area visits, and business development efforts.

https://graeon.ai/

Technical Skills Required

Mandatory:

• Minimum 10 years of experience in software development with C# and the .Net framework/.net core.

• Experience on building RESTful services and MVC patterns-based web applications, web api and wcf

• Experience in ORM, Document-oriented NoSQL databases or RDMS • Experience with Git (GitHub), automatic deployments, continuous integration

• Expertise on JavaScript, HTML5, CSS, AngularJS, ReactJS, NodeJS, data visualization tools.

• Experience of working on highly scalable SaaS products

• Developed & debugged multi-threaded applications.

• Developed and deployed modules in Azure / Aws Good to have: • Experience in development of reports.

• Developed and deployed modules in Docker / Kubernetes • Experience as scrum owner

• Experience in agile development methodology

• Polyglot

Role and Responsibilities:

• Design, document, develop & test own product.

• Collaborate with team members.

• Care deeply about writing quality/testable/modular code

• Work with various stake holders across teams and prioritize deliverables.

• Drive efficient DevOps practices for full cycle .NET development and deployment.

Soft Skills Required

Mandatory:

• Clarity of thought

• Sincere

• Proactive

• Self-motivated

• Logical bent of mind (Analytical)

• Team player

• Flexible/adaptable

• Strong communication skills (both written and verbal)

• Leader with passion

Roles & Responsibilities

• You’ll be actively involved with and monitor the development of OS stack and firmware.
• You’ll be architecting and implementing best-in-class ‘real-time’ OS to power mobile phones in the market.
• You’ll be responsible for designing, implementation & maintenance of various embedded components and applications for mobile platforms.
• Communicate often & effectively about the status of new & ongoing development efforts within the company.
• Represent the OS engineering team at high-level meetings.
• Motivate, mentor and lead other team members by rolling up your sleeves and offering technical and project management insights and tips.
• Work closely with the design team to create exciting mobile user experiences as per the modern standard.
• You’ll be continuously keeping an eye on the latest cutting-edge Android technologies and leveraging these in one’s own and the team’s work as necessary.

• Experience in Android and OS firmware-based development for commercial consumer mobile phones.
• Embedded system programming and board bring up.
• System programming & OS internal skills.
• Strong Command over Java, C/C++
• Strong problem-solving skills.
• Strong knowledge of the Android build system.
• Android internal frameworks and device driver development expertise.
• Experience of working with core Android libraries like bionic, stagefright, etc.
• Cares about design & Very strong command of efficient layouts, including optimization for various mobile environments.
• Knowledgeable about caching mechanisms & tools like In-Memory cache.
• Experience of working with version control, bug tracking, continuous integration and other productivity enhancements software like Git, SVN, Bugzilla, Jira, etc.
• Passionate about software development & modern-day Android OS technologies like:
• Latest chipsets, GPUs, etc
• Latest releases from chipset companies like Spreadtrum, Mediatek, Qualcomm
• Android Lollipop
• Phonebloks
• LTE
• The ability to effectively manage technical people (internal & external development resources) and projects.
• Taking responsibility and ownership in the team’s work.
• 1+ years of work experience.

• B.Tech/BS/BE/BS/MS/M.Tech/MS in Electronics or Computer Science from a premier institute in India (IITs, BITS, NITs, etc) or abroad.

About Alore

Alore brings revenue velocity to businesses by being their dependable growth operating system.

For further information on what Alore can do for growing businesses, please visit http://alore.io">alore.io

Alore is based out of Singapore with an office at Bangalore.

Who should NOT apply for this job

• If you are looking for a 100% hike in your salary but can't commit to what value you will bring on the table
• If you never read books
• If you jump companies every 11-12 months
• If you are not comfortable working on Saturdays
• If you have less than 2 years of experience
• If you have more than 4 years of experience
• If you have never worked in a product-led company

CTC:
5.5-7.5 LPA based on experience and on performance in the interview round (70% Fixed - 30% Variable Incentive based on delivery schedule) (We do ZERO deductions since the salary will be paid from Singapore)

About the Role:
We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

Responsibilities:

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to the back-end
• Collaborate with other team members and stakeholders

Requirements:

• Min 2 years experience
• Max 3 years of experience in Web development
• Proficient understanding of Angular 2+
• Proficient understanding of web markup, including HTML5 CSS3
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as (GitHub, GitLab)