
About Us
Zupee is India’s fastest-growing innovator in real money gaming with a focus on predominant skill-focused games. Started by 2 IIT-Kanpur alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures and Smile Group.
Know more about our recent funding: https://bit.ly/3AHmSL3
Our focus has been on innovating in the board, strategy and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling
our users to earn while they play. We are at the cusp of scaling rapidly; we’ve only just begun!
Department: Customer Experience
Role: Customer Experience Executive
Location: We are location agnostic & operating in a hybrid model
Core Responsibilities
- Resolve customers’ queries and issues through voice, email, social, social media channels following the defined process in specified timelines.
- Able to take Inbound calls/make Outbound calls for resolving real-time Customer queries, Customer retention, and offering certain marketing offers, etc.
- Meet the average response time along with productivity while ensuring you follow all quality parameters, SLA with 100% Customer satisfaction.
- To ensure all the customer queries/issues are being resolved on priority with clarity and promptness.
What are we looking for?
- Willing to work in rotational shifts and weeks off (24*7 environment). Initially, it will be 6 days (but will be changed to 5 days a week later).
- Must be proficient with Hindi, English & speaking another language will be an added advantage (Bengali, Gujarati, Kannada, Marathi).
- Should have a minimum of 1-3 years of work experience as a CX executive preferably in E-commerce, Consumer Tech, Hospitality, ITES, Gaming domain.
- Should have managed - Emails/Calls/Chat/Social Media queries.
- Ability to multi-task, and must have excellent communication skills.
Pre-assessment Test Link:- https://test.gclocked.com/?form=-Mo8QM9iPn3ELW56h6PQ" target="_blank">https://test.gclocked.com/?

About Zupee
About
Mission Zupee
We have made it our mission to improve people’s lives by improving their learning ability, skills and mental aptitude through scientifically designed Games. We have already helped over 10 million people improve their general knowledge, critical thinking and competitive skills. We are living in an age of competition and it is important to stay sharp and well informed. Zupee is committed to enhancing and enabling talent and skills for the workforce of the future by creating formats that educate, inform, entertain and reward the skills based behaviour of our users.
About us
Founded in 2018 by two IIT Kanpur graduates, We are backed by marquee investors and have raised USD 19Mn in series-A thus far. As India’s fastest growing skill-based Gaming company, we’re at the forefront of the industry and now holding a new vision to become the world’s leading gamification platform.
Our Growth Story
The online gaming industry is growing at an annual rate of 40% and is expected to become a 14 billion USD market in India by 2025. Zupee’s growth has galloped past the industry and become profitable at the EBT level in record time with more than 10Mn user base & consumer spend of 2Bn USD on our platform.
Follow links below to know more about our recent Forbes Asia 30under30 & fundraise coverages:
2. https://www.vccircle.com/matrix-partners-india-leads-series-a-funding-round-in-gaming-app-zupee
3. https://www.vccircle.com/exclusive-smile-group-backs-gaming-startup-zupee
4. https://www.forbes.com/profile/zupee/?list=30under30-asia-consumer-technology&sh=1c4e8e5a1cb0
Our Culture
Zupee thrives on a culture of entrepreneurship (ownership & hustle), customer obsession, bias for diagnosis & action and trust & respect for everyone. We keep our mission first in order to win customer’s trust above everything.
Photos
Connect with the team
Similar jobs
Eligibility Criteria:
1. Excellent Verbal and written communication
2. Willing to work 6 days a week (should be available on Saturdays & Sundays)
3. Willing to invest 3-4 Teaching hours every day
4. At least 1 year of English Teaching experience
5. Should have good Wi-Fi and a Laptop with Webcam
Job Title: Blockchain Developer
Location: Bestech Business Tower (Mohali)
Job Type: Full-time
We are looking for Blockchain Developer with a minimum of 6 months to 1.5 years experience, you will be responsible for designing, developing, and implementing blockchain-based solutions, Dapps, wallet and smart contracts. You will be reposinble for developing and directly dealing with clients.
Job Responsibilities:
· Create/Design and implement reliable blockchain architectures and protocols for projects, prioritizing scalability, security, and high performance.
· Design, implement, and deploy smart contracts across diverse blockchain platforms (e.g., Ethereum, Solana). Perform comprehensive audits to guarantee security and optimal functionality.
· Develop and sustain decentralized applications (DApps) by seamlessly integrating blockchain technology with both front-end and back-end systems.
· Assist in shaping the technical strategy and roadmap for blockchain initiatives. Keep up-to-date with the latest advancements in blockchain technologies and industry developments.
· Proficiency in DeFi, NFTs, and other emerging blockchain applications.
· Work closely with clients to identify their requirements, objectives, and challenges, delivering scalable and dependable blockchain solutions.
Skills Required:
· Expertise in programming languages - Solidity, Python, Javascript, Rust and React.
· Expertise in DApp development frameworks - Web3.js, ethers.js
· Familiarity with platforms such as Ethereum, Solana, Hyperledger, Binance Smart Chain, or Polygon.
· Ability to integrate blockchain platforms with third-party systems using RESTful or GraphQL APIs.
Why Join Us?:
- Competitive salary & commission.
- Growth opportunities and a dynamic work environment.
- Comprehensive benefits.
- Decent hike on Current Salary
- Festival Celebrations
Job Responsibilities:
* Design, build, and maintain efficient, reusable, and reliable Java code
* Ensure the best possible performance, quality, and responsiveness of the applications
* Identify bottlenecks and bugs, and devise solutions to these problems
* Help maintain code quality, organization, and automatization
* Prepare the technical design of complex technology components
Mandatory Skills:
* Proficient in Java (JDK 1.7) or above JDK 8 preferable, with a good knowledge of its ecosystems with a knack for writing clean, readable Java code, writing reusable Java libraries along with knowledge of concurrency patterns in Java
* Solid understanding of object-oriented programming along with various design and architectural patterns
* Hands on experience with Spring, Spring Boot, JUnit
* Familiarity with concepts of MVC, Microservices, RESTful

Selected intern's day-to-day responsibilities include:
1. Develop web applications using HTML, CSS, JavaScript, AJAX, PHP, SQL, Bootstrap, WordPress, CI (Code Igniter), Joomla, Web-Hosting
2. Full stack development - Frond end (UI, UX), Middle tier (PHP, Perl) and Backend (PHP, Perl, SQL, Server-side scripting)
3. Work as a part of a core product development team to build online applications
4. Make sure the product being developed is tested and serves business requirements
5. Present ideas for system improvement
6. Work closely with business analysts
Documents:
• Aadhar card
• 2 Passport Size Photo
• SSC Marksheet Result
• 12/Diploma Marksheet Result
• UG Marksheet Result (Optional)
Internship Period:
• 3 Months Training
• 3 Months Live Project
Benefits:
• Joining Letter from Start Date
• 6 Month Experience Letter
• Experience of Live Project
Job Title/Designation:
Executive Assistant for CEO /Directors
Job Description:
The Executive Assistant to the CEO is responsible for providing comprehensive support to the CEO, Board of Directors, and Executive Team. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.
- Provide sophisticated calendar management for CEO. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
- Act as a liaison and provide support to Directors. Arrange and handle all logistics for Board meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials; and record meeting minutes on behalf of Board Secretary. Adhere to compliance with applicable rules and regulations set in bylaws regarding Board matters.
- Work on creating and implementing business strategy for business growth and transformation projects while working closely with CEO.
- Ensure readiness with timely & quality output (presentations / data analytics) for all internal & external requirements/reviews
- Prepare informative Reports for decision-making.
- Preparation of executive summaries of meeting and proposals.
- Develop a good understanding of business
- Analyzing competition and market trends
- Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO, including those of a highly confidential or critical nature.
- Prioritize and determine the appropriate course of action, referral, or response, exercising judgment to reflect the CEO’s style and organization policy.
- Work closely with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated. Anticipate CEO’s needs in advance of meetings, conferences, etc.
- Coordinate all Executive Team meetings and retreats and assist with staff meetings and events as needed.
- Work with the Executive Team to coordinate the CEO’s outreach activities. Follow up on contacts made by the CEO to cultivate ongoing relationships.
- Provide hospitality to all guests and help to create a welcoming environment.
- Invest in building long-lasting relationships both externally and internally.
Candidate Profile:
SUCCESSFUL CANDIDATES WILL POSSESS THE FOLLOWING QUALIFICATIONS:
- 3- 7 years of experience in EA profile
- Strong ability to execute work with a diversity, equity, and inclusion lens.
- Significant executive support experience, including supporting C-level executives
- Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials.
- Technical proficiency and problem-solving skills related to: IT infrastructure; IT support and troubleshooting; and cloud-based environments (web-based applications).
- Decent verbal and written communication skills.
- Exceptional organizational skills and impeccable attention to detail.
- High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, community leaders, donors, and funded partners.
- Make appropriate, informed decisions regarding priorities and available time.
- Ability to complete a high volume of tasks and projects with little or no guidance.
- Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
- Able to maintain a high level of integrity and discretion in handling confidential information.
- Excellent judgment is essential.


ROLES & RESPONSIBILITIES:
*
- To develop, design, test, maintain and support custom mobile and web applications
- To collect the software requirement by the customer and develop the application as per their requirement
- Evaluate and research the products and technologies related to software
- To design and develop the activities and procedures related to activities and maintenance
- To write the high-quality code to meet customer requirement
- To design, develop and implement the critical application for .Net environment
We are looking for a tech enthusiast to work in challenging environment, we are looking for a person who is self driven, proactive and has good experience in Azure, DevOps, Asp.Net etc. share your resume today if this interests you.
Job Location: Pune
About us:
JetSynthesys is a leading gaming and entertainment company with a wide portfolio of world class products, platforms, and services. The company has a robust foothold in the cricket community globally with its exclusive JV with Sachin Tendulkar for the popular Sachin Saga game and a 100% ownership of Nautilus Mobile - the developer of India’s largest cricket simulation game Real Cricket, becoming the #1 cricket gaming franchise in the world. Standing atop in the charts of organizations fueling Indian esports gaming industry, Jetsysthesys was the earliest entrant in the e-sports industry with a founding 50% stake in India’s largest esports company, Nodwin Gaming that is recently funded by popular South Korean gaming firm Krafton.
Recently, the company has developed WWE Racing Showdown, a high-octane vehicular combat game borne out of a strategic partnership with WWE. Adding to the list is the newly launched board game - Ludo Zenith, a completely reimagined ludo experience for gamers, built in partnership with Square Enix - a Japanese gaming giant.
JetSynthesys Pvt. Ltd. is proud to be backed by Mr. Adar Poonawalla - Indian business tycoon and CEO of Serum Institute of India, Mr. Kris Gopalakrishnan – Co-founder of Infosys and the family offices of Jetline Group of Companies. JetSynthesys’ partnerships with large gaming companies in the US, Europe and Japan give it an opportunity to build great products not only for India but also for the world.
Responsibilities
- As a Security & Azure DevOps engineer technical specialist you will be responsible for advising and assisting in the architecture, design and implementation of secure infrastructure solutions
- Should be capable of technical deep dives into infrastructure, databases, and application, specifically in operating, and supporting high-performance, highly available services and infrastructure
· Deep understanding of cloud computing technologies across Windows, with demonstrated hands-on experience on the following domains:
· Experience in building, deploying and monitoring Azure services with strong IaaS and PaaS services (Redis Cache, Service Bus, Event Hub, Cloud Service etc.)
· Understanding of API endpoint management
· Able to monitor, maintain serverless architect using function /web apps
· Logs analysis capabilities using elastic search and Kibana dashboard
· Azure Core Platform: Compute, Storage, Networking
· Data Platform: SQL, Cosmo DB, MongoDB and JQL query
· Identity and Authentication: SSO Federation, ADAzure AD etc
· Experience with Azure Storage, Backup and Express Route
· Hands-on experience in ARM templates
· Ability to write PowerShell & Python scripts to automate IT Operations
· Working Knowledge of Azure OMS and Configuration of OMS Dashboards is desired
· VSTS Deployments
· You will help assist in stabilizing developed solutions by understanding the relevant application development, infrastructure and operations implications of the developed solution.
· Use of DevOps tools to deliver and operate end-user services a plus (e.g., Chef, New Relic, Puppet, etc.)
· Able to deploy and re-create of resources
· Building terraforms for cloud infrastructure
· Having ITIL/ITASM standards as best practise
· PEN testing and OWASP security testing will be addon bonus
· Load and performance testing using Jmeter
· Capacity review on daily basis
· Handing repeated issues and solving them using ansible automation
· Jenkin pipelines for CI/CD
· Code review platform using sonarqube
· Cost analysis on regular basis to keep the system and resources optimum
· Experience on ASP.Net, C#, .Net programming is must.
Qualifications:
Minimum graduate (Preferred Stream: IT/Technical)



- Design and build applications for the IOS platform.
- Ensure the performance, quality & responsiveness of applications.
- Collaborate with the team to define, design & ship new features.
- Identify & correct bottlenecks & fix bugs
Requirements :
- Good experience with Objective-C /SWIFT and ISO SDK.
- Good working knowledge in Cocoa Touch.
- Experience with memory management & caching mechanisms specific to mobile devices.
- Experience working with IOS frameworks Such as core data, core animation, core graphics & core text.
- Strong problem-solving skills
- Good understanding of data structures & algorithms & their space & time complexity
- Excellent coding skills - should be able to convert the design into code fluently.
- We love start-ups. Any prior experience building or working in a start-up is a huge plus
Desired Skills and Experience : IOS Developer, Objective C, SWIFT.
What we have to offer?
- An exciting and challenging working environment with passionate and enthusiastic people that builds an entrepreneurial mindset
- Be part of a start-up from the very beginning, work directly with founders, lead your area of expertise, build kickass products and be a part of this exciting growth journey of changing the world
- Best in class salary + ESOPs

