![Zupee's logo](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fdefault_company_picture.jpg&w=3840&q=75)
About Us
Zupee is India’s fastest-growing innovator in real money gaming with a focus on predominant skill-focused games. Started by 2 IIT-Kanpur alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures and Smile Group.
Know more about our recent funding: https://bit.ly/3AHmSL3
Our focus has been on innovating in the board, strategy and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling
our users to earn while they play. We are at the cusp of scaling rapidly; we’ve only just begun!
Department: Customer Experience
Role: Customer Experience Executive
Location: We are location agnostic & operating in a hybrid model
Core Responsibilities
- Resolve customers’ queries and issues through voice, email, social, social media channels following the defined process in specified timelines.
- Able to take Inbound calls/make Outbound calls for resolving real-time Customer queries, Customer retention, and offering certain marketing offers, etc.
- Meet the average response time along with productivity while ensuring you follow all quality parameters, SLA with 100% Customer satisfaction.
- To ensure all the customer queries/issues are being resolved on priority with clarity and promptness.
What are we looking for?
- Willing to work in rotational shifts and weeks off (24*7 environment). Initially, it will be 6 days (but will be changed to 5 days a week later).
- Must be proficient with Hindi, English & speaking another language will be an added advantage (Bengali, Gujarati, Kannada, Marathi).
- Should have a minimum of 1-3 years of work experience as a CX executive preferably in E-commerce, Consumer Tech, Hospitality, ITES, Gaming domain.
- Should have managed - Emails/Calls/Chat/Social Media queries.
- Ability to multi-task, and must have excellent communication skills.
Pre-assessment Test Link:- https://test.gclocked.com/?form=-Mo8QM9iPn3ELW56h6PQ" target="_blank">https://test.gclocked.com/?
![companies logos](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fhiring_companies_logos-v2.webp&w=3840&q=80)
About Zupee
About
Mission Zupee
We have made it our mission to improve people’s lives by improving their learning ability, skills and mental aptitude through scientifically designed Games. We have already helped over 10 million people improve their general knowledge, critical thinking and competitive skills. We are living in an age of competition and it is important to stay sharp and well informed. Zupee is committed to enhancing and enabling talent and skills for the workforce of the future by creating formats that educate, inform, entertain and reward the skills based behaviour of our users.
About us
Founded in 2018 by two IIT Kanpur graduates, We are backed by marquee investors and have raised USD 19Mn in series-A thus far. As India’s fastest growing skill-based Gaming company, we’re at the forefront of the industry and now holding a new vision to become the world’s leading gamification platform.
Our Growth Story
The online gaming industry is growing at an annual rate of 40% and is expected to become a 14 billion USD market in India by 2025. Zupee’s growth has galloped past the industry and become profitable at the EBT level in record time with more than 10Mn user base & consumer spend of 2Bn USD on our platform.
Follow links below to know more about our recent Forbes Asia 30under30 & fundraise coverages:
2. https://www.vccircle.com/matrix-partners-india-leads-series-a-funding-round-in-gaming-app-zupee
3. https://www.vccircle.com/exclusive-smile-group-backs-gaming-startup-zupee
4. https://www.forbes.com/profile/zupee/?list=30under30-asia-consumer-technology&sh=1c4e8e5a1cb0
Our Culture
Zupee thrives on a culture of entrepreneurship (ownership & hustle), customer obsession, bias for diagnosis & action and trust & respect for everyone. We keep our mission first in order to win customer’s trust above everything.
Photos
Connect with the team
Similar jobs
About the Role: As a UX/UI Design Intern, you will work closely with our Senior Designer to contribute to various design projects. Your primary responsibilities will include assisting with wireframes, creating high-fidelity mockups, and collaborating with development teams to ensure seamless implementation. Additionally, you will participate in user interviews and feedback sessions to enhance our design processes.
Responsibilities:
-Collaborate with the Senior Designer to develop wireframes and UI elements.
-Create high-fidelity mockups and design handovers for development teams.
-Design visually stunning interfaces that enhance user experience.
-Assist in conducting user interviews and synthesizing key insights.
Requirements:
-We do not provide internships for graduation/academic projects; You should be a graduate or in the final semester of graduation.
-Outstanding portfolio demonstrating proficiency in typography, interaction and visual design, and ideation
-Sound understanding of Google Material Design principles.
-Proficiency with design tools such as Figma/Sketch/Adobe creative suite.
-Strong communication skills in person, written, and via video conferencing.
-Ability to provide and receive constructive feedback.
-A genuine passion for design and a curious, generous attitude towards learning.
Job description
What part will you play?
- Apply design thinking to deliver end-to-end user experience solutions with a focus on user needs and business goals.
- Expertise in design user interfaces based on exploration of interaction design concepts and refinement of design through an iterative process.
- Responsible for delivering all aspects of design, from defining customer needs to delivering concepts and prototypes to UI specifications for development.
- Best Utilization of industry design standards and practices to define and implement design criteria, design guidelines, and design specifications.
- Collaborate closely with Project Lead, Project Manager and development team in planning, prioritizing, requirements analysis, task analysis, conceptual modeling, interaction design, and usability testing.
- Produce user requirements specifications, personas, storyboards, scenarios, user flow diagrams, wireframes, design prototypes, and design specifications.
Use your skills to move the world forward!
- Hands on expertise in using tools such as Abode XD, Photoshop, illustrator, Axure, Sketch
- Proficiency with UX design process, Lean UX methodologies will make valuable contributions
- Knowledge with HTML, CSS and JavaScript and Certifications in Interaction Design, UX design or Human computer Interaction is an advantage.
- Possess excellent facilitation, presentation and interpersonal skills will make valuable contributions.
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Fscala.png&w=32&q=75)
Big Data Engineer- SCALA
Required Skills:
1. Experience in building modern and scalable REST – based microservices using Scala, preferably with Play as MVC framework.
2. Expertise with functional programming using SCALA
3. Experience in implementing RESTful web services in Scala, Java or similar languages.
4. Experience with No SQL and SQL databases.
5. Experience in information retrieval and machine learning
6. Experience/ knowledge in big data using Scala spark, ML, Kafka, and Elastic search will be plus.
Job description for Backend Developer:
Responsibilities
• Hands-on experience in Springboot and good knowledge of MySQL, MongoDB
• Hands-on experience in building RESTful based APIs
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Integration of user-facing elements developed by front-end developers with server-side logic
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability•
• Implementation of security and data protection
Skills And Qualifications
• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3
• Understanding accessibility and security compliance (Depending on a specific project)
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Management of hosting environment, including database administration and scaling an application to support load changes
• Data migration, transformation, and scripting
• Outputting data in different formats
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient knowledge of a back-end programming language (Java 8 and above and Spring Boot)
• Proficient understanding of code versioning tools, such as Git
• Proficient understanding of OWASP security principles
• Understanding of “session management” in a distributed server environment
Required qualification:
*) Any degree from a reputed university
*) Proven software development experience and Java/J2EE skills development.
- Collaborating with the product team to understand the requirement
- Managing Design and development of the product
- Ensuring code quality, security and extensibility
- Following the agile development cycles
- Conducting performance tests and optimization of the code based on the results.
- Debugging and troubleshooting of technical issues
- Helping the support team to resolve external user issues
Desired Candidate Profile
What you need to have:- B.Tech /B.E.; M.Tech; MCA
- Strong at OOPS, Java/ J2EE, JAX-RS, JDBC, RESTful Web Services, Data Structures, Queues, Multi-Threading etc.
- MySQL and Mongo database knowledge
- Basic understanding of AWS Cloud
- Must have worked on highly scalable and available systems
- Good at adapting and understanding architecture and overall design of the system
- Exposure to design patterns is a plus
- Must have exposure to agile development
- Experience of creating and maintaining system documentation such as architecture, design, deployment plan etc.
- The candidate must have excellent technical skills and must be willing to learn
- new technologies on the go.
- Good at communication
- Good Exposure to Kafka and Redis
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
- Creating test plans, write test cases, and other QA documents based on platform software requirements and specifications
- Performing hands-on testing of platform/ embedded software
- Automating test cases and processes using Python
- Filing and tracking bugs from opening to closure after verification
- Reporting defects and following-through as necessary to complete the testing cycle
- Providing timely status updates and assisting the team in making decisions about release-readiness
- Testing of Alexa audio products and Wifi, Bluetooth products
- Testing of TWS and Wearable(Fitness band, Watch)
What you need to have:
- BE / BTech; Specialisation in Electronics engineering or Computer Engineering
- Experience of 1 to 3 years in Quality Testing of embedded software
- Knowledge of Python, Test automation and bug tracking
- Excellent understanding of Alexa, Wifi, Bluetooth and wearables testing
Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.
We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.
We're looking for a retail ninja who can join in our core team to look after business development & sales. We don't hire many. A small, highly passionate team working to redefine fashion. Apply only if you can execute at breakneck speed, can handle stress, and highly passionate about fashion-tech.
Roles & Responsibilities:
- Revenue generation of across product categories and regions.
- Strategize and Plan the Sales Process Management, Forecasting, Pricing, Expenses, Profitability, Market Research and Business Development Strategy.
- Managing & establishing channel sales distributors.
- Monitoring of sales portfolio, category wise and distributor wise.
- Monthly review & evaluation of Mis Reports (Area Performance, Top Distributors Performance, Top Selling Products Movements, Overdue & Outstanding).
- If required visit Business Partners in person to review business and cultivate strong working relations. Ensure a strong relationship management with key clients.
- Must have handled P&L responsibility.
- Proven track record of fashion business growth.
- Identifying and executing list of entities with whom we can collaborate and have a fruitful long-term partnerships.
- Be the first point of contact for retail clients and ensure the USPs of HeSpoke are clearly communicated.
- Generating new business opportunities and gathering requirements from existing clients/new clients.
- Creating & analysing weekly and monthly reports.
What to expect:
-
Flexible working hours.
-
Hockey stick growth as the brand scales.
-
ESOPs.
-
Your fashion expenditure sponsored by HeSpoke upto INR five thousand every month.
We are looking for someone well versed in aspects of digital marketing (SEO, SEM, Google Ads, Social Media Ads, Lead Generation, Email Marketing, Content Creation and Marketing, B2B Strategies). We are looking for the next member of our marketing department: an ambitious individual with industry-expertise. We are an organization that weighs in more on the individual's actual skill set.
Essential responsibilities
- Generate business for our website designing and digital marketing venture
- Lead generation and nurturing
- SEO activities to ensure business visibility
- Social media management
- Device and deploy an effective marketing strategy which contributes to achieving the organization’s goals
- Customer relationship management
- Liaise with the development team for client projects
- Other marketing activities as a part of high end marketing strategy of the organisation
- Periodic progress report for evaluation and analysis
Perks & Benefits
- PF & ESI facility
- Pick up and drop available for all employee
- On-time salary
- 5 days a week, Saturday, Sunday fixed off
- Hike and appraisal
- Scopes of growth
Qualification & Eligibility
- Graduation in any stream (A marketing and management degree would be a plus)
- Proficiency in English (Required)
- At least 1 year of experience in Digital Marketing
- A data driven person with strong marketing skills (Preferred)
- Positive and resilient attitude with some negotiation skills (Required)
About Company
We provide innovative IT and IT-enabled services to our clients across the globe. Anupam Technologies as a dedicated team caters to the strategic marketing & branding needs of various industries. Our innovative business processes ensure that our partners stand apart in the field of brand marketing and lead generation.
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Fjquery.png&w=32&q=75)
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Fangular.png&w=32&q=75)
![icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fsearch.png&w=48&q=75)
![companies logos](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fhiring_companies_logos-v2.webp&w=3840&q=80)