Customer Experience Executive

Job Description

SquareShift is a fast-growing cloud consulting company, solving cloud challenges through excellence in technology, thought leadership, and quality in execution. We are based in Singapore, with a world-class engineering team in India. 

Founded by serial entrepreneurs, we are a team of tech-enthusiasts who have strong expertise in enterprise product development and cloud technologies.

Requirements

• 5+ years of professional experience in building and designing SaaS based web applications.
• Proven backend development skills with experience in a language like Ruby
• Knowledge of open-source technologies such as Apache, Solr, Lucene, Elastic Search, Memcached.
• Experience working with Product Management to build and release products in an agile environment.
• You are familiar with SDLC tools like Ant, Maven, Git, SVN, Jenkins, Travis, Puppet, Ansible, Docker.
• You have some knowledge around how AWS services and deployments work.
• You have excellent interpersonal skills and can explain complex problems to technical

Benefits

Why SquareShift?

We firmly believe that our growth, long term success & wellbeing as an organization are a direct outcome of the culture and teamwork. At SquareShift, you can expect,

• High-growth, collaborative environment with diverse and inclusive teams
• Continuous learning, enrichment, and development opportunities
• Competitive pay and allowances for professional development 
• Flexible time off to relax and recharge

Website - squareshift.co

PayGlocal is building the next-gen payments stack for a globally connected world. That is how we derive our name and motto – Stay Local, Pay Global. Our vision is to build a state-of-the-art payments stack that helps businesses worldwide collect payments from customers around the world in the best way possible. 

We are a well-funded early-stage startup with a passion to grow and a commitment to solving payments-related challenges in an innovative way. And we are hiring talent to join our early team to grow together. Work with smart, passionate, and fun-loving folks.

Position Summary

Passionate and creative designer who will design, develop, manage, build, and maintain internal websites and applications using Webflow.

What will you work on?

• Provide development and design on internal web applications through Webflow.
• Work closely as a project team to iterate on UI/UX designs.
• Participate in all aspects of the software development lifecycle.
• Develop custom code in Webflow to add functionality or integrate third-party tools and APIs.
• Work collaboratively in an Agile environment.
• Ensure the technical feasibility of UI/UX designs.
• Debug and troubleshoot technical issues.
• Provide hands-on support with web development and maintenance as needed.
• Build reusable code and libraries that drive complex web applications.
• Optimize applications for maximum speed, scalability, SEO and responsiveness.
• Conduct testing of completed applications, websites and software to assess user experience.
• Write custom HTML, CSS and JavaScript for existing websites and applications. Must be comfortable with React.js
• Keeping up with the latest technological advancements in web and mobile app development
• Willing to commute to Bangalore office
• Should be able to join immediately

Qualifications

• Working experience – 2 to 4 years.
• Proven experience with WebFlow development.
• Experience in creating wireframes using Figma.
• Strong HTML5, CSS3 and JavaScript.
• Advanced CSS, animations, and responsiveness.
• Excellent communication and time management skills
• Strong attention to detail and ability to work collaboratively with cross-functional teams.

We are looking for highly skilled Salesforce Developers OR Other Tech Developers (Java / Javascript / Angular / PHP / .NET) who love to stay on the technical side of the curve and look to groom themselves as a Salesforce Architect going forward. You will get a training to work in Cloud Computing (Salesforce & its Lightning Javascript framework as well). 

At Concretio, we believe that work can happen from anywhere. We believe people should be able to work and learn together whether they're across the table or across the world from each other. We are open for the Remote / Work from Home option as well, so location is not a constraint any more. 

Job Responsibilities

• Developing applications for the Salesforce.com platform. 
• Developing Javascript frontend/apps and integrations using REST/SOAP JSON/XML. 
• Coding APEX and custom applications for Salesforce instances. 
• Design, code, configure, document, deliver and support solutions to meet business needs in Salesforce, including configurations, customisations, and integrations. 
• Work with Application Architects and Tech Leads to design integrations between Salesforce.com and other systems across the enterprise. 
• Code, configure, unit test and create supporting documentation for application development tasks.
• Demonstrated experience building integrations with Salesforce.com (REST/SOAP - XML/JSON)

Soft Skills Checklist

• Always learning attitude, with the rapidly changing Salesforce and Tech landscape, it’s a must. 
• Consultant mindset, we will help you develop these soft skills, but an open attitude is needed. Talking to a client/business-user, understanding their pain points, and delivering a solution is key to project success here. 
• Sense of ownership and self-discipline: We don’t like chasing our people for status multiple times a day. If you are one who enjoys taking ownership of tasks and delivering them without much monitoring, you will love it here. 

Tech Skills Checklist

• Strong Salesforce basics i.e. Configuration/Clicks concepts. 
• Apex, Visualforce/Lightning(Aura/LWC). 
• Excellent programming skills with a good understanding of OOPS. 
• Knowledge of any DBMS (Tables, Joins, Relationships, SQL, Normalisation).
• Knowledge of core HTML, CSS and Javascript concepts. 
• Experience of Chrome Extensions/Apps, Electronjs or NativeScript (nice to have).

Cultural Alignment Checklist 

• The educational part doesn't matter much. 
• CODING: Know, love and be comfortable in it. 
• OPEN Mindset: An open, curious and learner profile is a must. WWW is changing at a crazy pace, we need someone who is open to adapt to this pace of change in Salesforce and tech.
• We expect our team to crack suitable Salesforce certifications as KRAs, and happily sponsor the fees for the same. 
• Sense of Ownership: We are not going to put a manager on your head, who will seek status updates every few hours (multiple times in a day). You will be given a task, and expectations will be to own the 100% success and failure for the same. We are never short on public praise and giving credit for a successful show. 
• Excellent Craftsmanship: We differentiate and take pride in what we build and deliver to customers across the globe. Mediocrity is not appreciated here in anything. Top-quality code, deliverable, and communication is something we expect and continuously work to improve on a day to day basis. 
• Strong Communication Skills: It's actually a MUST have for your experience level. 

Nice to have

• Salesforce Communities (Classic and using Communities).
• Taking ideas to AppExchange (OEM, Security Review).
• Developing SPA (Single Page Applications) in Salesforce.
• Hands-on experience in one or more JS/CSS frameworks (jQuery, React, Angular, Vue, Bootstrap, Foundation, etc).
• Hands-on experience of Cordova, Ionic, and Hybrid mobile development.
• How OAuth, SOAP, SAML, and other integration patterns work.
• NoSQL and how modern database systems work.
• Classic DBMS MySQL, Postgres etc.
• AWS, Google or Microsoft cloud experience. 

• Strong knowledge of MERN stack (MongoDB, Express JS, React JS, Node JS, HTML5, CSS3, jQuery, Bootstrap, SASS)
• You will also need to interact with mysql databases.
• Develop user interfaces for modern rich internet applications with the latest front-end technologies
• Should have knowledge of of consuming and creating APIs
• Developing features to enhance the user experience.
• Should have excellent in-depth knowledge of Nodejs and MongoDB
• Hands-on experience working with Object-Oriented JavaScript (OOJS), JavaScript libraries, and their practical uses in building complex interactive experiences
• Building reusable code for future use

We are looking for a skilled professional proficient enough in working on building apps on Android platform.

As a developer, you will be responsible for leading the development and launch of product features. You will have significant influence on our overall strategy by helping define these product features, drive the system architecture, and spearhead the best practices that enable a quality product.

Responsibilities and Duties

Develop, Deploy and Maintain mobile applications on Android.

Developing high performance personal and commercial applications with Push notification, location based services, social features.

Primary testing the applications and ensuring the programs and applications do not have glitches, errors, or low functionality.
Fixing bugs by collaborating with QA team members.

Understanding of configuration aspects of devices - Configuration utility, configuration profiles.

Required Experience and Qualifications

• Minimum 1 year of relevant experience in iPhone applications development.

• Ability to conceptualize and design mobile applications based on client need.

• Ability to lead and mentor a small team of developers.

• Ability to understand business requirements.

• Should be able to work independently

Job Type: Full-time