Customer Experience Executive

Key Responsibilities

• Assist in the recruitment process, including posting job openings, screening resumes, and scheduling interviews.
• Coordinate candidate communications and maintain recruitment databases.
• Support employee onboarding and orientation activities.
• Maintain and update employee records and HR documentation.
• Assist in organizing employee engagement initiatives, training programs, and company events.
• Prepare HR reports, presentations, and data analysis as required.
• Support payroll, attendance tracking, and leave management processes.
• Respond to employee queries and provide administrative support to the HR team.
• Ensure confidentiality of employee information and compliance with company policies.

Qualifications & Skills

• Currently pursuing or recently completed a Bachelor's/Master's degree in Human Resources, Business Administration, Psychology, or a related field.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attention to detail and ability to handle confidential information.
• Basic understanding of HR principles and practices is preferred.
• Ability to work independently and as part of a team.

Learning Opportunities

• Exposure to end-to-end recruitment and talent acquisition processes.
• Experience with HR systems, policies, and employee lifecycle management.
• Participation in employee engagement and organizational development initiatives.
• Development of professional communication, analytical, and administrative skills.

Preferred Attributes

• Positive attitude and eagerness to learn.
• Strong problem-solving skills.
• Ability to multitask in a fast-paced environment.

Stipend/Benefits: [UNPAID]

Working Hours: [9 TO 5]

Start Date: [IMMEDIATE]

About the company

KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.

Form Link for quicker response-https://forms.gle/vEYAFUaj8Fgs3sLy6

Job Description

Education Qualification: CA, CFA

Position: Senior & Junior position

Experience: Senior (6-8 years) & Junior (2-4 years)

Location:  Pan India with potential requirement to travel to the middle east

Employment Type:  contract for 6-12 months (Hybrid)

Responsibilities:

1. Record Keeping: Maintain accurate and up-to-date financial records, including transactions, accounts payable/receivable, and payroll.
2. Budget Monitoring: Track spending against the approved budget and flag discrepancies.
3. Reporting Support: Assist the CFO in preparing financial reports and forecasts.
4. Invoice Management: Process payments and manage vendor relations.
5. Data Entry: Ensure timely and accurate entry of financial data into accounting systems.
6. Tax Compliance: Ensure compliance with local and international tax regulations, including filing returns and payments.
7. Tax Planning: Develop tax-efficient strategies to optimize the firm’s financial performance.
8. Reporting: Prepare tax reports and liaise with external auditors and tax authorities.
9. Regulatory Updates: Stay updated on changes in tax laws and assess their impact on the firm’s operations.
10. Risk Mitigation: Identify and mitigate potential tax risks to avoid penalties or disputes with authorities.

Job Title: Sales Executive (EdTech) for Online Certification Program

Location: Initially Remote; potential mandatory transition to Bangalore office after three months

Salary and Compensation:

- Base Salary: ₹25,000 per month, totaling ₹3 lakhs annually.

- Performance Incentives: Up to ₹75,000 per month based on achieving sales targets, which can total up to ₹9 lakhs annually.

- Annual Performance Bonus: Upon completing one year and meeting minimum sales targets, an additional bonus of ₹3 lakhs is awarded.

- Total Potential Earnings: Up to ₹15 lakhs per annum, including base salary, incentives, and bonus.

Job Overview:

We are seeking a driven Sales Executive with a solid background in EduTech sales to market and sell our Certified E-commerce Professional program. This high-ticket program is designed to enhance the careers of professionals through certification and offers substantial business and job opportunities.

Key Responsibilities:

- Perform sales calls to a targeted list of potential customers, persuasively explaining the advantages of our online courses and closing sales.

- Achieve a minimum of 10 sales per week to meet weekly and monthly sales targets.

Leverage leads generated via social media to convert into paying customers.

- Participate in a one-week training session to optimally prepare for effective course promotion.

Requirements:

- Proven sales experience, particularly in online educational courses, with a consistent track record of achieving sales goals.

- Exceptional communication and negotiation skills.

- Capability to start remotely with the flexibility to transition to office-based work in Bangalore as required.

Compensation and Incentives:

- Competitive base salary with an aggressive incentive plan. Incentives are calculated at 10% for meeting a minimum of 30 sales per month, leading to potential monthly earnings of up to ₹75,000 in incentives alone.

- If the monthly sales target of 30 sales is not met but sales are still made, the incentive rate is 5% of the total sales value.

Additional Details:

- This role begins with a 30-day probation period where meeting sales targets is crucial.

- Failure to meet the minimum sales target during the probation period may lead to immediate termination without notice.

- Continuation of employment and salary is contingent on consistently achieving sales targets.

How to Apply:

- If you are interested and meet the requirements, please send your resume and a cover letter explaining your experience in sales and your suitability for this position.

- This revised description should more effectively communicate the lucrative potential of the role, making it a compelling opportunity for qualified candidates.

Skills

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Expertise in backend programming with Node.js and MongoDB.
• Experience with React.js and redux.
• Material UI and 3rd party libraries.
• Experience with clean code writing practices like avoiding callback hell like promises, async.
• Thorough understanding of Node.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Familiarity with RESTful APIs.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end builds pipelines and tools.
• A knack for benchmarking and optimization.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).

Responsibilities:

• Build Node.js APIs using microservices.
• Rewriting backend code with microservices architecture & Unit tests.
• Developing new user-facing features using React.js.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.

Requirements:
Good working knowledge of Adobe XD
Pay attention to details
Distill simplicity from complex user requirements
Excellent verbal, written, and communication skills

As an experienced UI/UX professional, what really excites you is designing to solve user needs - thoroughly understanding the problem and user pains and translating that into simple and elegant solutions.

In this role you will:

• Ensure User Empathy team-wide designing and evolving products and solutions
• Define and use a representative modern style for all product UI/UX.
• Create compelling solutions that move the company forward by delivering high user satisfaction
• Define goals aligned with product requirements, business needs, and customer Research and can set direction for design team based on these goals
• Create user flow diagrams outlining optimized “happy path”, secondary use cases and edge cases
• Create Detailed wireframes for user flows (from lo-fi to hi-fi as you progress through the process) and go through rounds of A/B testing
• Design mid to high-fidelity prototypes for testing
• Collaborate with the product managers and the developers in Agile development teams What You'll Need
• Curiosity and an inclination to solve complex user and design problems
• Experience on advanced technology applications
• Nice to have experience on MS Teams application design
• Experience working from conception to validation of major product features, leveraging a variety of UX methods to inform your approach Qualifications
• 3+ years of experience in product design or a combination of education and experience in this field
• 3+ years working directly with design systems in both web and mobile system design
• 2+ years of Advanced knowledge on Figma/Adobe XD/Sketch/Azure RP/Illustrator/Photoshop
• Experience with modern UI standards (accessibility, responsive design, animation, performance)
• Excellent communication, collaboration and problem-solving skills
• Familiarity with accessibility standards and inclusive design practices.
• Experience working with GSuite/Jira/Confluence
• A portfolio of strong interaction design, design systems, and product design work

• Strong analytical skills -ability to turn business requirements into technical concepts and code
• Minimum 3 years experience in NodeJS(at least 3 projects with minimum 1 project as the sole lead developer)
• Deep knowledge of Javascript and Typescript (at least 2 years)
• Should have experiences with NestJS
• Experience with SCRUM/Agile Development
• At least worked in one microservice/cloud project
• Familiar with designing and implementing a CI/CD process (Azure DevOps plus)
• Testing and Documenting should be the day to day practice
• Experience with Azure & Serverless functions is a plus
• Experience with Monorepositories and Nx is a plus

Role:

• Getting hands on with core development work! Yes you’ll lead and manage your own team, but you’ll also frequently get down to coding, testing, and designing solutions
• Full Stack Development! Whether it is building a new product or taking an existing one to the next level, you’ll be expected to work on full-stack application development whenever the situation calls for
• Juggling Business and Technology! We want someone who can understand the client’s business requirements and be able to map technology solutions to make these requirements work
• Leading from the front! Your charismatic leadership skills will help in leading and motivating your team through all stages of the product development lifecycle.
• Being a Mentor! Your team will constantly look up to you for guidance in challenging situations and we are looking for someone who can bring them up as tomorrow’s leaders
• Sound technical depth with over 6 years of experience in Java and open source technologies and managing the end to end product development life cycle
• Exceptional communication skills that can be leveraged in effectively communicating with teams, clients and business leaders within the company
• Stellar business orientation and the ability to link technology and business to devise apt solutions

Requirements

• 10+ years of experience in core Java/J2EE 
• Minimum 4 years of experience as a Technical Lead mentoring team of 3 to 5 developers
• Strong knowledge of one the web application framework such as Spring, Struts
• Strong knowledge of UI frameworks (AngularJS 2.0/4.0, ReactJS, Javascript, HTML, CSS) 
• Strong knowledge of web services (Restful) 
• Possess advanced knowledge of object-oriented design, data structure, and data architectures
• Good knowledge of relation database, SQL and ORM 
• Curiosity and attention to detail 
• Strong communicator with visual, verbal, and writing skills to clearly articulate complex design problems and solutions 
• Adaptable to changing technology and restrictions, design challenges, deadlines, and project requirements.