Customer Experience Executive

ROLES AND RESPONSIBILITIES:

We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.

• Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
• Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
• Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
• Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
• Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
• Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement

IDEAL CANDIDATE:

• Total experience 8+ Yrs
• 8+ years of experience as a technical account manager, publisher ops role or similar role, with experience in the AdTech, digital media, programmatic advertising space
• Strong hands-on expertise working with top SSP platforms and publisher accounts
• Strong understanding of programmatic technology, SSPs, and the AdTech ecosystem, comfortable explaining technical concepts in clear, accessible language
• Skilled in building and nurturing client relationships, with a strong commitment to costumer success and satisfaction
• Demonstrated ability to think on your feet, solve technical issues in real time, and effectively address client concerns
• Exceptional presentation skills, with the ability to engage diverse audiences and adapt content to client needs
• Team player with ability to work collaboratively with sales, customer success, and product teams
• Adaptable and able to thrive in a dynamic, fast-paced environment
• Bachelor's degree

PERKS, BENEFITS AND WORK CULTURE:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

reelance Digital Marketing Trainer (Offline – Weekly)

Location:

Perumbavoor, Kerala (Onsite Classroom Training)

Job Type:

Freelance / Part-time

Schedule:

Every Thursday (Once a week)

Total Duration: 60 hours (spread over multiple Thursdays)

Job Description:

We are hiring a Freelance Digital Marketing Trainer to conduct offline classes once a week (every Thursday) at our training center in Perumbavoor, Kerala. The trainer will be responsible for delivering hands-on and practical training in core digital marketing concepts over a total of 60 hours.

Key Responsibilities:

• Deliver engaging and practical offline classes every Thursday.
• Complete the syllabus within the 60-hour total duration.
• Teach key digital marketing modules including SEO, SEM, SMM, content marketing, email marketing, analytics, etc.
• Provide hands-on sessions using real tools like Google Ads, Facebook Ads Manager, Google Analytics, etc.
• Assign tasks, monitor student progress, and provide feedback.
• Prepare students for real-world applications and optional industry certifications.

Topics to be Covered:

• Introduction to Digital Marketing
• Website Basics & WordPress
• SEO (Search Engine Optimization)
• Google Ads (Search, Display, Video)
• Social Media Marketing (Facebook, Instagram, LinkedIn)
• Email Marketing
• Content Marketing
• Google Analytics & Reporting
• Affiliate & Influencer Marketing
• Online Reputation Management (ORM)

Requirements:

• Minimum 2–3 years of professional digital marketing experience.
• Previous training or teaching experience (preferred).
• Proficient in using digital marketing tools and platforms.
• Good communication skills in English or Malayalam (or both).
• Passionate about teaching and mentoring.

Compensation:

• Salary: Negotiable based on experience and skillset.
• Paid per session or as a package for the full 60-hour program.

We are seeking a Azure Infrastructure Engineer to join our team. This role involves deploying, managing, and optimizing Azure resources while ensuring their security, performance, and compliance. The engineer collaborates with clients, cross-functional teams, and senior engineers to provide exceptional support for our managed services client portfolio.

​

Responsibilities:

• Assist in the deployment and configuration of Azure resources, including virtual machines, databases, and Azure App Services following best practices and client requirements.
• Utilize Azure Migrate to assist with migration projects.
• Monitor the performance, security, and availability of Azure services and promptly address any issues or outages.
• Perform server updates and apply security patches.
• Identify future engagement opportunities during existing client engagements and convey those needs to account executives and practice leadership.
• Participate in an on-call rotation.
• After hours / weekend work may be a required.
• All other duties as assigned.

Requirements:

• Advanced degree or relevant certifications in Information Technology, or a related field are a plus.
• Accountability to drive resolution to completion.
• Familiarity with the Azure Portal.
• Knowledge of Microsoft Office 365 suite, including Outlook, SharePoint, Teams, and OneDrive.
• Troubleshoot and resolve common problems efficiently.
• Proficiency in scripting languages (PowerShell / Azure CLI) to automate tasks, deploy resources, and manage Azure infrastructure.
• Familiarity with cloud computing concepts, such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
• Effective verbal and written communication skills to collaborate with clients, team members, and stakeholders.

Preferred Knowledge, Skills, and Abilities:

• Two or more years in IT or working with cloud technology.
• Experience working for an MSP.
• Ability to identify and resolve common Azure-related issues, including network configurations, security settings, and performance optimization.
• Create detailed documentation for configurations, troubleshooting procedures, and solutions.

Benefits:

• Work Location: Remote
•  days working

You can apply directly through the link: https://zrec.in/mnWs1?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

Minimum Requirements

• 8+ years development experience
• Solid Experience and knowledge of

• Coding and debugging using Object Oriented languages like Java, C++, Go or similar languages.
• Database design, Query optimizations, pitfalls (both SQL, NoSQL)
• Developing Scalable, distributed systems and patterns
• Developing REST and/or GraphQL based APIs
• Writing and driving Clean code in a team (via SOLID principles).
• Knowledge of writing unit tests
• NodeJS

• Experience with GoLang/Python
• Experience with Microservices, designs and patterns
• Experience with Dockers/Kubernetes and orchestration
• Familiarity with    Reactive    programming    and patterns like RxJs/RxJava, CQRS, Eventing systems
• Experience with automating DevOps lifecycle
• Proficiency with

• Work with Product team and Drive design, development and deployment of the overall architecture and individual modules to support our Apps , website and internal tools
• Ensure the entire stack is designed and built for availability, speed, scalability, testability, debugging
• Design and development of our REST and GraphQL API
• implement and improve continuous integration and deployment
• Serve as a technical lead for the team
• Mentor team members

Dot Net Developer-

Exp: - 3+ years

Budget:- 20LPA

POSITION LOCATION

Nagpur India

POSITION SUMMARY

We are looking for a candidate with Good Analytical, Programming skills and the one who is a team worker and has communication skills to join their “Software Department” team.

If you’re “.NET”, “MVC”, “C#”, and “Core .NET Developer”, keep reading.

KEY RESPONSIBILITIES

The ideal candidate should have a background in Dot Net Development with MVC.

 Other responsibilities include:

• Assist in the design and development of Software Solutions using various Dot net frameworks

·      Utilize understanding of the full software life cycle and strong knowledge in Design Methodology – UML.

·      Perform coding to written technical specifications.

·      Perform maintenance programming and correction of identified defects.

·      Create, document, and implement unit test plans, scripts, and test harnesses.

·      Assist in the support and growth of development platform(s).

·      Support business development activities. Must understand the We are quality process and apply the same while executing tasks.

·      Developing applications based upon customer requirements and industry standards.

·      Interacting with test/quality assurance engineers to reproduce defects and provide fixes as needed.

·      Interact with clients to identify their needs and define project’s objectives.

·      Research standard extensions/solutions for common business applications.

·      Perform usability testing and assessment for projects, as well as ad hoc usability evaluations of varying levels of complexity.

• Ensuring customer satisfaction as high priority, participating in client calls for status updates and updating the same to the junior team members for rapid delivery

MUST-HAVES FOR THIS GIG

·      3+ years relevant experience.

·      Bachelor of Engineering in computer science, MCA, or equivalent.

·      Experience in web development activity using .Net framework, .NET Core & Azure.

·      Skillset Required- ASP.Net with C#, REST APIs, JSON, XML, UML modeling,

NICE-TO-HAVES FOR THIS GIG:

·      Working knowledge of IIS web server.

·      JavaScript, SSL, XHTML, CSS, AJAX

·      Experience working with an offshore – onsite development process

POSITION BENEFITS AND PERKS

·      Bonus is an award for audacity & Salary is the reward for modesty 

• We are provides Life Term Insurance.
• Mediclaim Insurance for Employee and immediate family.

·      Maternity-Paternity gift policy along with maternity leaves for 6 Months & paternity leaves for 5 days 

·      Relocation reimbursement.

·      Annual training certification reimbursement. 

·      Longevity Recognition for completing major milestones like 5,10,15,20 years.

·      Referral Bonus

• Goodies on Diwali Festival.

Job Description: Graphic Designer (Video Editing and Motion Graphics)

Position: Graphic Designer

Location: Jaipur

Salary: 20k to 30 k

Role Overview: We are seeking a skilled Graphic Designer with expertise in Video Editing and Motion Graphics to join our team in Jaipur. As a Graphic Designer, you will be responsible for creating captivating video content, including promotional videos, product demos, and social media assets. Your role will also involve designing motion graphics elements and occasionally supporting graphic design tasks using CorelDRAW and Photoshop.

Responsibilities:

• Conceptualize and develop engaging video content, ensuring high-quality editing and seamless transitions.
• Create visually appealing motion graphics and animations to enhance video presentations.
• Collaborate with the creative team and stakeholders to deliver visually stunning solutions.
• Adhere to brand guidelines and maintain consistent brand representation in all video content.
• Occasionally assist with graphic design tasks for print materials and digital assets.

Requirements:

• 1 to 2 years of experience in video editing and motion graphics with a strong portfolio.
• Proficiency in Adobe Premiere Pro and After Effects for video editing and motion graphics.
• Working knowledge of CorelDRAW and Photoshop for graphic design tasks.
• Creative mindset with a keen eye for detail and visual aesthetics.
• Strong multitasking abilities and ability to meet project deadlines.
• Excellent communication skills to collaborate effectively with team members and stakeholders.

How to Apply: If you are a talented Graphic Designer specializing in Video Editing and Motion Graphics and wish to be part of an exciting team, please submit your updated resume and a link to your portfolio showcasing your best video editing and motion graphics work. Resumes with portfolios will be preferable, as they allow us to better assess your skills and creativity.