Shubham Vishwakarma
Full Stack Developer - Averlon
About Indium Global Services
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About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.
Role Overview:
We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.
Key Responsibilities:
- Lead and mentor team of Customer Success Executives.
- Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
- Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
- Implement and scale tech-touch engagement models for effective customer coverage.
- Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
- Monitor health metrics, churn signals, and client escalations; design proactive action plans.
- Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
- Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
- Continuously optimize processes to enhance team productivity and customer outcomes.
Qualifications:
- 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
- Minimum 2+ years of direct experience leading Team Leaders / Managers.
- Strong exposure to managing high-volume SMB customer bases.
- Excellent strategic thinking, problem-solving, and analytical skills.
- Tech-savvy mindset with experience implementing automation or tech-touch models.
- Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
- Exceptional communication and stakeholder management skills.
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
Benefits:
- Career growth opportunities in a fast-growing SaaS company.
- A competitive salary and performance-based incentives.
- A dynamic, inclusive, and collaborative work environment.
- Significant opportunities for professional growth and career advancement.
- The chance to make a real impact on thousands of growing businesses in India
Java
Vue.js
HTML/CSS
Bootstrap
JavascriptJob Title : Java Fullstack Developer (with Vue.js)
Experience : 5+ Years
Location : Hyderabad
Notice Period : Immediate to 15 Days
Interview Rounds : 2 (Technical)
Job Summary :
We are looking for a highly skilled Java Fullstack Developer with strong expertise in Vue.js to design, develop, and maintain responsive web applications. The ideal candidate will be proficient in both frontend and backend technologies and capable of delivering seamless, high-performance solutions.
Mandatory Skills :
Strong hands-on experience in Java Fullstack Development with expertise in Vue.js, HTML/HTML5, CSS/CSS3, Bootstrap, JavaScript (ES6), and good understanding of UI/UX and responsive design principles.
Key Responsibilities :
- Develop, test, and maintain responsive web applications using Vue.js and Java Fullstack technologies.
- Collaborate with product managers, designers, and backend developers to deliver high-quality features.
- Lead the development and implementation of frontend components within the Java Fullstack environment.
- Mentor junior developers and provide technical guidance to the team.
- Participate in design and architecture discussions to build scalable and robust solutions.
- Optimize applications for speed, scalability, and performance.
- Conduct thorough testing, troubleshooting, and debugging to ensure high-quality and reliable applications.
- Stay updated with the latest trends in frontend and fullstack development.
Mandatory Skills :
- Strong hands-on experience in Java Fullstack Development.
- Expertise in Vue.js.
- Proficiency in HTML/HTML5, CSS/CSS3, Bootstrap, JavaScript (ES6).
- Good understanding of UI/UX feasibility and responsive design principles.
- Excellent problem-solving, communication, and collaboration skills.
Preferred Skills :
- Experience with RESTful APIs, Spring Boot, Microservices.
- Familiarity with Agile methodologies, CI/CD pipelines, and version control (Git).
- Exposure to cloud platforms like AWS, Azure, or GCP is a plus.
C
.NETKey Responsibilities:
1. Design and Development:
• Design, develop, and deploy high-quality software applications using Angular, Dot
Net Core, C#, and SQL Server.
• Collaborate with cross-functional teams to identify requirements and develop
solutions.
• Participate in code reviews and provide feedback to improve code quality.
2. Technical Leadership:
• Lead the development of software applications and provide technical guidance to
junior developers.
• Mentor junior developers to improve their skills and knowledge.
• Collaborate with other teams to ensure alignment with company goals and
objectives.
3. Development Releases:
• Develop and maintain CI/CD pipelines to automate development releases.
• Collaborate with the QA team to ensure that software applications meet quality
standards.
• Participate in release management and ensure that software applications are
deployed smoothly.
4. Performance Optimizations:
• Identify performance bottlenecks in software applications and develop solutions to
improve performance.
• Optimize database queries and improve data retrieval efficiency.
• Collaborate with the QA team to ensure that performance optimizations do not
introduce new bugs.
5. Information Security:
• Ensure that software applications comply with information security guidelines and
regulations.
• Collaborate with the security team to identify and mitigate security risks.
• Participate in security audits and provide feedback to improve security posture.
6. GIT and Version Control:
• Use GIT and other version control systems to manage code changes and collaborate
with team members.
• Participate in code reviews and provide feedback to improve code quality.
7. Caching Framework:
• Knowledge of caching frameworks like Redis is a plus.
• Collaborate with the team to implement caching solutions to improve application
performance.
8. Collaboration with L2 Support Team:
• Collaborate with the L2 Support Team to educate them on new patches to be
released.
• Troubleshoot any production issues and provide technical guidance to the L2
Support Team.
9. Team Management:
• Manage a team of junior developers and provide technical guidance and mentorship.
• Collaborate with other teams to ensure alignment with company goals and
objectives.
- • Participate in team meetings and provide feedback to improve team performance.
- Maintain all records like Vouchers, Receipts, Bills, and Payments.
- Bank Reconciliation, Payment Collection.
- Monthly GST Working.
- Reconciliation of Sundry Debtors & Creditors
- Payment follows up by Telephonic & mailing
- Daily Stock maintains.
- Handling petty Cash Records.
- Maintain Sales Purchase Registers & Keep in Software properly
- Banking works like a Cheques issue for clearing Cash Deposit, NEFT, and RTGS
- Handling Day-to-Day Accounting
- Prepare Salary Statement, PF Account, Worker Salary, daily wages for Worker
- Finalization of Accounts, Statement of Accounts, Debtors Controls Accounts, Balance sheet Statement, Consumption Charts, Trial Balance, Fixed Assets.
- Tally Erp, Microsoft NAV ERP
React.jsJavascriptHTML/CSSPosition: Software Engineer
Experience: 6-8yrs
Location: Bengaluru
We are a multi-award-winning creative engineering company offering design and technology solutions on mobile, web and cloud platforms.
We are looking for an enthusiastic and self-driven Test Engineer to join our team
Roles and Responsibilities:
- Design, develop, and implement scalable and responsive Angular applications, ensuring high performance and seamless user experience.
- Collaborate with cross-functional teams to understand project requirements and translate them into technical solutions.
- Identify and address bottlenecks, bugs, and other issues to ensure the smooth functioning of applications across various devices and browsers.
- Ensure alignment between design specifications and the final product, providing valuable input on the feasibility and implementation of design concepts.
Desired Profile:
- Possess a strong command of Reactjs , Angular framework concepts, including components, directives, services, and dependency injection.
- Demonstrate expertise in building modular, maintainable, and scalable frontend applications using Angular.
- Strong proficiency in JavaScript and Typescript, with a deep understanding of asynchronous programming, closures, and ES6+ features.
- Proficient in HTML5 and CSS3 to create well-structured and visually appealing user interfaces.
- Experience with responsive design principles to ensure a seamless user experience across various devices and screen sizes.
- Experience with testing frameworks and methodologies for frontend development, including unit testing and end-to-end testing.
About the company and work culture:
You will love working with CodeCraft ☺
- Our projects are fast paced. Everyone is expected to take ownership of the work assigned and are accountable for the same.
- We love to work with people who are proactive, Solution providers and are contributing positively.
- The office has an open culture.
- We encourage leadership development.
- We have good long-term benefits, a yearly vacation, and good opportunities to learn new skills and grow.
- We have worked with the #1 Sports stadium in the world and developed solutions used by NFL, NBA, and Soccer teams.
- We are currently working with clients on the Forbes list USA. One of them is the youngest RE billionaire in the USA.
- Our clients include a few fortune companies.
- We have developed solutions featured by Apple and Microsoft.
- We won all the entries sent to design awards including a few Indian and International design awards.
- We are working with one of the 50 largest employers of NYC in the healthcare domain.
- We are working with both emerging and very successful start-ups globally.Design Awards:
- India's Best Design Project Award, IBDA 2018. The jury was from 11 countries. We had 2 entries and won both.
- 11th International Design Awards, LA. There were 3200 entries from 95 countries. We won Silver in design for Society Category.
- India's Best Design Project Award, IBDA 2017. The jury was from 10 countries.
- Finalist at Design4India- NASSCOM event.
Android Development
KotlinJava--Responsibilities--
- Translate designs and wireframes into high quality code
- Design, build, and maintain high performance, reusable, and reliable Java code
- Ensure the best possible performance, quality, and responsiveness of the application
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
--Skills--
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices Experience with offline storage, threading, and performance tuning
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with cloud message APIs and push notifications
- Understanding of Google’s Android design principles and interface guidelines Proficient understanding of code versioning tools, such as Git
- Familiarity with continuous integration
NodeJS (Node.js)React.js
Angular (2+)
AngularJS (1.x)
MongoDBJob Type : Permanent
Experience : 4-6 Years
Location : Work From Home (Gurgaon based company)
Skills :
- Node JS
- React JS
- Working in Agile Methodology
- Working Experience on Microservices & Dockers
Desired Profile :
- Feasibility assessments - Outline Risks , Design , Effort / Cost Estimate.
- Analyse, design, document, and agree - Solutions to meet requirements / timelines.
- Produce refined estimates of effort, time, resource, and costs for work requests.
- Work effectively with Product Managers and Product Owners to ensure delivery against agreed priorities.
- Develop code, perform peer code reviews, and complete integration tests.
Ensure delivery of high quality, fit-for-purpose solutions - Follow software development & architectural principals.
- Ensure all solutions maintain the integrity of data throughout capture, processing, and storage.
- Engage with the various testing teams, facilitating systems Test, UAT & other test phases.
- Ensure all software changes are prepared for deployment into PRODUCTION, following CPP's change control processes.
- Provide regular development progress reports to key stakeholders as necessary.
- Maintain effective documentation and share expertise with colleagues to eliminate single points of expertise within the team.
- Research the external environment, and where appropriate identify and recommend external partners for the delivery of best in class technologies suitable for CPP applications.
- Understanding the use cases (and/or user stories) in order to oversee the design of the architecture for the products to be built.
Requirements :- Must be Graduated or Post-Graduated.- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.- Strong phone contact handling skills and active listening.- Familiarity with CRM systems and practices.- Customer orientation and ability to adapt/respond to different types of characters.- Excellent communication and presentation skills.- Ability to multi-task, prioritize, and manage time effectively.
NodeJS (Node.js)JavascriptHTML/CSSReact.js
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Full Stack Developer - Averlon