Python Automation Testing

Job Description

Modules: Global HR, Absence Management, Payroll, Talent management, Goals and performance Management.

Skills: functional/configuration skill in both EBS HRMS & Fusion HCM modules

• To design, develop and implement software applications and systems based on users' needs. 
• Understand and analyze the technical specifications and suggest code optimization ideas. 
• Fill timesheets and complete invoicing process on or before the deadline.
• Interact with customers on a need basis and flag any requirements or issues raised by the customer to seniors in the team. 
• Develop software code as per specifications, by understanding customer requirements. 
• Track open tickets/ incidents in the queue and allocate tickets to resources. 
• Constantly review if there is a better way of doing things, which may help with economizing time or money or deliver better to the customer. 
• Adhere to the quality process ¿ update the defect logs, and test scripts, and comply with quality processes and timelines. 
• Perform self-code reviews as per standards. 
• Develop project consolidated status reports and perform all activities related to re-usage, accuracy and efficiency.
• Work alongside others, deliver own goals, and support team members in meeting theirs, thereby contributing to the overall satisfaction of the team. 
• Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.

Job Location- Bangalore- Hybrid Model- 3 days a week work from Office

JOB SUMMARY

As a salesforce developer, you will be responsible for designing, implementing, testing and deploying custom solutions on the salesforce platform using various features such as sales cloud, service cloud, experience cloud and so on. you will be involved in requirement gathering, design, implementation approach and rollout. your expertise will be crucial in anlayzing and proposing the right approach and solution and implement new solutions in a timely manner for solid business impact

SKILLS REQUIRED

• Bachelor’s degree in computer science in Information Technology or related field
• 5 years+ hands-on experience in Salesforce development.
• Proficiency in Salesforce development technologies including APEX, Visualforce and Lightening components.
• Working experience with Sales Cloud or Service Cloud.
• Experience with Salesforce integration tools and techniques (REST/ SOAP API’s middleware)
• Strong in Analytical and Problem-Solving abilities.
• Excellent communication and Interpersonal skills.
• Ability to work Independently and collaboratively within a team.

About the Role 

We are looking for an extremely motivated individual with a proven track record to independently solve problems to work in our Founder’s Office and report directly to the CEO. As a strategist, consultant and implementer, successful candidate will drive multiple projects across growth, technology and product. The ideal candidate will have proven experience in a business consulting role, with a special focus on executive.

Job Description

Serve as liaison between the CEO, executives, senior leaders for project updates, proposals, and planning. Independently lead multiple high stake projects that impact the PnL across Growth, Technology, Operations and Product Oversee daily operations through collaboration with senior management and department leaders, performing an array of administrative tasks from managing calendars, generating correspondence, maintaining hard copy and electronic files, planning, and coordinating annual corporate meetings, and scheduling facilities. 

Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects. Willingness to develop and learn subject matter expertise in healthcare, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications. 

Requirements 

Ex Consultants from McKinsey/ Bain/ BCG or other top tier consulting firms will be preferred 

Undergraduate/ Postgraduate from top tier engineering schools like IIT/ BITs/ IIM/ ISB within 1-4 years experience will be preferred 

Minimum 2 years prior experience in strategy consulting or strong experience in leading PnL at a high growth startups or equally analytical roles preferred. 

Strong analytical ability, with excellent track record as an independent problem solver. Ability to understand large amounts of data to problem find the issue and crisply communicating to CEO will be a given. Adept at MS Excel & PPT 

Extremely agile, and enjoys working in a highly dynamic environment where there is pressure to deliver on business outcomes. Wants to be legendary every day. 

Experience in planning and leading strategic initiatives.

We are looking for an innovative and dedicated technical manager who can own the responsibility of the team to increase the efficiency of overall project execution. The role includes working towards designing and deploying customer-specific solutions, guiding the team, and getting the projects executed in a timely manner with measurable outputs.

Successful tech managers should make sure that he/she is technically updated and help the team by giving appropriate solutions to customers.

Responsibilities: 

• Good knowledge of IT Infrastructure, servers, storage, networking, virtualization, HCI, and AWS (basic functionalities).
• Must have experience in Data Center Infrastructure management.
• Sound knowledge of backup, security, and compliance with different industry verticals while implementing infra projects.
• End to end Project management experience.
• Ability to manage and guide the team towards the successful completion of projects.
• Excellent internal personal skills.
• Excellent spoken and written communication.
• Must have a calm mind to understand problems and critically think about the given problems.
• Should have the knack to tackle customer queries and interact on ongoing projects.
• Must be adaptable to new technologies, ideas, and fresh processes of managing IT and deploying solutions to customers.
• Must have soft skills that are essential for customer engagement, and team handling.
• Report to management on the progress of different projects. Solutions and ongoing technical requirements of the customer.

Requirements and Qualifications

• Bachelor’s degree in computer science, information technology, or related field
• Minimum of 6+ years experience in the Information Technology field
• Minimum of 3+ years experience in management
• Ability to work in a high-pressure, deadline-driven environment
• Exceptional communication and reporting skills
• Solid working knowledge in all required computer infrastructure and data center environments.
• Outstanding leadership skills and ability to delegate responsibilities effectively

Nice to Have

• MBA or Master’s degree preferred

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

React JS & AWS

• Proficient working knowledge of React JS,Redux, ES6, Node JS, VSCode, ES Lint, HTML5, CSS3, Javascript, jQuery, Bootstrap 4
• Ability to learn and adapt on customer expectations
• Passion for user experience and user - centric development
• Strong communication skills that include leading design - related conversations, ability to build and nurture good relationships and foster an environment for collaboration
• Self - starter and passionate learner
• Creative problem - solver with a strong eye for detail
• Experience with version and source control, preferably Git Lab
• Should have knowledge on micro services.
• Overall experience between 4 yrs to 8 yrs.

• Ensure processes used for system testing are adequate and appropriate 
• Develop manual test procedures 
• Work closely with the development team to ensure that Leica Microsystems products meet (and exceed) end-user expectations 
• Develop and maintain the system and user acceptance tests and scripts based on product requirements  
• Procure, create and manage test data required 
• Executing system and user acceptance tests and producing test logs and issue reports 
• Management of test coverage to ensure all requirements are adequately tested 
• Participate in troubleshooting and triaging of issues to generate root cause identification and resolution 

Our Expectations:  

• Bachelor of Engineering or Masters in software engineering / Informatics or equivalent. 
• Experience in device/embedded software testing 
• Experience of working in an Agile environment, testing user stories, and participating in SCRUM, sprint planning, and backlog review activities. 
• Excellent communication skills, fluent in verbal and written English. 
• Experience working with CI tools (ideally TeamCity). 

Nice to have / Ideally:  

• ISEB/ISTQB Foundation Certified tester. 
• Experience in medical device quality standards such as IEC 62304, ISO 13485, and ISO 14971. 
• 3-6 years of experience in testing medical device applications. 
• Experience working with teams across the globe. 
• Experience testing end-to-end applications that interact with hardware devices. 
• Experience in the Cybersecurity domain 

• Reviewing, drafting and negotiating commercial agreements and legal documents ensuring the company’s interests are fully protected in all contracts entered into
• Providing timely and commercially sound guidance and advice to management on all regulatory matters
• Executing of Legal Contracts & Agreements of all types and nature viz. vendor, purchase contracts, rental, sale deeds, NDAs, consultancy contracts, technology licensing, manpower related, etc.
• Implementing corporate actions like buyback, incorporation, restructuring, mergers or other similar activities
• Preparing for and conducting Board and general meetings, minutes & proceedings of Board & general meetings; maintaining other statutory registers
• Filing of various forms, resolutions, and returns under the Companies Act, correspondence, and filing returns with various statutory authorities
• Preparing and circulating circular resolutions for board and committee approval from time to time
• Recommending changes to processes and procedures to reduce compliance risk and raising operational standards
• Assisting auditors by providing required clarifications and compliance of audit requirements as well as implementation of audit observations
• Assisting management with legal aspects of Fraud management
• Assisting with communication with government agencies seeking information regarding possible fraud cases
• Handling customer complaints and consumer legal notices and taking initiative for amicable settlement of the same

What you need to have:

• Bachelor's Degree in Law (LLB) from a reputed college
• Membership of the Institute of Companies Secretaries of India
• 3 to 5 years experience in a regulated financial firm
• Experience in B2B and B2C financial institutions, fintech companies, and credit institutions
• Expertise in Indian laws and regulations concerning payments products such as credit cards, debit cards, direct debit, eMoney, consumer credit, and alternative payment methods
• Excellent oral, written and business communication skills in English
• Ability to provide independent advice to senior level management on highly technical matters with proper analysis
• Knowledge of and experience with laws dealing with government and/or commercial contract administration, particularly contract negotiation, preparation, and administration
• Good planning and organizational skills
• Proven ability to delicately solve sensitive matters
• Ability to establish effective working relationships throughout the Company
• Ability to accurately proofread and correct documents
• Ability to set priorities and work under pressure
• Ability to prepare reports, research and explore assigned tasks