Web consultant/ Sr web consultant

Job Title: Customer Support Executive – Travel Industry

Location: Ghitorni, New Delhi

Company: Aertrip.com

Job Type: Full-Time

About Us

Aertrip.com is a leading travel technology company offering flight, hotel, and holiday booking solutions. We are looking for enthusiastic and customer-focused individuals to join our Customer Support team. Freshers with excellent communication skills are highly encouraged to apply.

Key Responsibilities

• Handle customer queries related to flight, hotel, and holiday bookings via phone, email, and chat.
• Provide timely and accurate information regarding bookings, refunds, cancellations, and general travel inquiries.
• Assist customers with itinerary details, travel requirements, fare rules, and booking processes.
• Coordinate with internal teams (Ticketing, Operations, Finance) to resolve customer issues.
• Maintain records of customer interactions and ensure all queries are closed within TAT.
• Deliver excellent customer service with a positive attitude and clear communication.
• Manage escalations professionally and strive for first-contact resolution.
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Required Skills & Qualifications

• Excellent communication skills (verbal & written).
• Customer-first attitude with strong problem-solving abilities.
• Ability to handle stressful situations calmly and professionally.
• Basic computer knowledge (MS Office, email handling).
• Ability to work in rotational shifts if required.
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Preferred Qualifications

• Graduate in any stream.
• Experience in customer support (travel/airline/hospitality) is a plus.
• Freshers with strong communication skills are also welcome.

Job Title: Lead Generation Specialists 

Location: Ground Floor, MCT House, New Friends Colony, New Delhi – 110025

Salary: Best in the industry

About the Role:

We are looking for a result-driven lead generation specialist to join our team. The role requires strong communication skills in English, basic Excel proficiency, and experience in selling IT products over the phone. You will be responsible for calling prospects, generating leads, and setting up appointments with interested clients.

Key Responsibilities:

Make outbound calls to potential clients (data will be provided)

Explain IT products/solutions clearly and confidently

Set appointments with interested leads for follow-up by the sales team

Focus on companies based in the UAE, with occasional outreach to KSA

Record daily activity and results using basic Excel

Meet lead generation and call volume targets

Requirements:

Strong spoken English communication skills

1–2 years of experience in lead generation (preferably in the IT sector)

Familiarity with IT products is a plus

Basic Excel skills for maintaining reports

High energy and productivity, with the ability to make a large volume of calls daily

Qualification:

Bachelor’s degree preferred

Business Development Associate*

Job Summary

We're seeking a motivated Business Development Associate to drive sales growth and revenue expansion. During the probation period, you'll undergo a comprehensive one-week training program, receive relevant data from management, and be expected to sell at least two subscription plans to customers.

Key Responsibilities

1. Sell subscription plans to clients

2. Generate leads and convert them into sales

3. Increase revenue for the company

4. Engage with potential clients through calls and meetings

5. Meet minimum sales targets consistently

6. Do follow ups they will get leads from the management 

Compensation

- Salary: ₹15,000 - ₹30,000 per month

- Incentives: Up to ₹60,000 for depends upon performance 

Earn upto 80-1 lack according to the performance 

Probation Period Details

- Duration: One week training

- Data Provision: We'll provide you with relevant customer data

- Expectations: Sell at least two subscription plans within the probation period

Post-Probation Expectations

- Payroll Commencement: Your salary will start once you successfully complete the probation period

- Ongoing Targets: You'll be expected to consistently meet sales targets and contribute to revenue growth

- Performance Evaluation: Your performance will be regularly evaluated to ensure you're meeting expectations

Work Arrangement

- Hybrid/Remote: Flexible work arrangement with options to work from home or office

If you're a driven and sales-focused individual, apply now to join our team!

Position: Presales Consultant

Location: Andheri, Mumbai (May involve travel or client site placements)

Experience: 2-5 years

CTC: Up to 11 LPA

About the Role:

We’re seeking a Presales Consultant with a strong background in the insurance domain to support our sales team. You’ll play a critical role in demonstrating our solutions, managing the bid process, and collaborating with clients to understand their needs and craft tailored proposals.

Key Responsibilities:

• Support the sales team through the entire sales journey and lead qualification.
• Conduct product demos and participate in client discussions on functional and technical solutions.
• Lead proof-of-concept workshops with customers and partners.
• Design compelling business proposals, RFPs/RFIs, and cost estimations.
• Serve as a subject matter expert on the C2L BIZ suite of solutions.

What We’re Looking For:

• 2-5 years of experience in the insurance industry (Life or General Insurance).
• Ability to understand technical product specifications and work with tech teams.
• Great communication skills and proficiency in Microsoft Office.
• Male candidates only, due to field visit requirements.
• Educational Qualification: BE/MBA/MMS/PGDBA with first class throughout academics.

Why Join Us?

• Work with senior architects on transformative solutions.
• Opportunity to grow through certifications (e.g., FLMI, ALMI).
• Exposure to global insurance markets and best practices.

Key Responsibilities:

1. Software Development:

- Design, develop, and maintain robust, scalable, and high-performance applications using the .NET framework.

- Implement and test software components to meet project requirements.

- Collaborate with other team members to understand business needs and translate them into technical specifications.

2. Review and Optimization:

- Conduct code reviews to ensure code quality, best practices, and adherence to coding standards.

- Identify and implement performance optimizations to enhance the overall efficiency of the applications.

3. Troubleshooting and Debugging:

- Investigate and resolve software defects and issues in a timely manner.

- Perform debugging and troubleshooting activities to identify and fix software bugs.

4. Documentation:

- Create and maintain technical documentation for software components, processes, and procedures.

- Provide clear and comprehensive documentation to assist other team members and stakeholders.

5. Collaboration:

- Work closely with cross-functional teams, including product managers, designers, and QA engineers, to deliver high-quality software solutions.

- Participate in Agile/Scrum development processes and contribute to sprint planning, daily stand-ups, and retrospectives.

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or related field.

- Proven experience as a .NET Developer or Software Developer.

- Strong proficiency in C# and the .NET framework.

- Experience with ASP.NET MVC, Web API, and other relevant technologies.

- Knowledge of front-end technologies such as HTML, CSS, and JavaScript.

- Familiarity with database systems, particularly SQL Server.

- Understanding of software development best practices, design patterns, and architecture.

- Excellent problem-solving and debugging skills.

- Strong communication and collaboration skills.

Preferred Skills:

- Experience with cloud platforms, such as Azure or AWS.

- Knowledge of DevOps practices and tools.

- Familiarity with containerization and orchestration technologies (Docker, Kubernetes).

- Experience with agile development methodologies.

Benefits:

- Competitive salary

- 5 days working

- Professional development opportunities

- Flexible work schedule

• BE/MTech/MCA/MSc
• 3+yrs Hands on Experience in TSQL / PL SQL / PG SQL or NOSQL
• Immediate joiners preferred*
• Candidates will be selected based on logical/technical and scenario-based testing

Note: Candidates who have attended the interview process with TnS in the last 6 months will not be eligible.

1. Technical Skills Desired:
   1. Experience in MS SQL Server and one of these Relational DB’s, PostgreSQL / AWS Aurora DB / MySQL / Oracle / NOSQL DBs (MongoDB / DynamoDB / DocumentDB) in an application development environment and eagerness to switch
   2. Design database tables, views, indexes
   3. Write functions and procedures for Middle Tier Development Team
   4. Work with any front-end developers in completing the database modules end to end (hands-on experience in parsing of JSON & XML in Stored Procedures would be an added advantage).
   5. Query Optimization for performance improvement
   6. Design & develop SSIS Packages or any other Transformation tools for ETL

1. Functional Skills Desired:
   1. Banking / Insurance / Retail domain would be a
   2. Interaction with a client a

1. Knowledge in a Cloud Platform (AWS / Azure)
2. Knowledge on version control system (SVN / Git)
3. Exposure to Quality and Process Management
4. Knowledge in Agile Methodology

1. Soft skills: (additional)
   1. Team building (attitude to train, work along, mentor juniors)
   2. Communication skills (all kinds)
   3. Quality consciousness
   4. Analytical acumen to all business requirements

ERP Functional Consultant

Do you have a good observation and understanding of business processes?

Are you fascinated to translate manual processes to digitized and automated Processes?

Do you have sound knowledge of ERP modules? Are you passionate about ERP implementation? 

Come Join US!  

We at Force Intellect are committed to helping SMEs grow. We focus on implementing IT strategies, ERP and overcome business challenges to make their business efficient, productive, agile.

As a Business Analyst or ERP Functional Consultant, you should have a minimum of 2-3 years experience in full life cycle ERP Implementation

You will be primarily responsible for: 

• Understanding Business Requirements, Objectives and Expectations
• Planning, Collaboration, Execution with internal and external stakeholders to ensure project success

You should be well versed with the Process of:  

• Requirement gathering and documentation
• Business Process Mapping & ERP Configuration 
• Conducting design discussions and reviews
• Preparing the project plan
• Conducting training  

What you will achieve during this assignment:  

• You will learn to diagnose business problems and recommend solutions
• You will be able to re-engineer business processes to improve operations 
• You will get assured stepping stone to enhance your career as a Business Consultant 

Company Profile

Force Intellect has designed & developed Spectrum ERP and eProcurement Solutions, especially to overcome challenges faced by the manufacturing industry.