E-Commerce Marketing Manager

Job Title : ServiceNow Integration Developer

Experience : 6+ Years

Location : Remote/On-site (as applicable)

Summary :

• We are looking for an experienced ServiceNow Integration Developer to design, develop, and implement workflows, applications, and integrations on the ServiceNow platform.
• The ideal candidate will have hands-on expertise in Service Portal development and system integrations, combined with excellent problem-solving and communication skills.

Key Responsibilities :

• Design and develop workflows, applications, and integrations on the ServiceNow platform.
• Build and customize Service Portal to meet user requirements.
• Collaborate with stakeholders to gather requirements and translate business needs into technical solutions.
• Develop, test, and deploy scripts, workflows, and integrations.
• Create prototypes and mockups to demonstrate design solutions.
• Troubleshoot and resolve issues, ensuring seamless operation of ServiceNow solutions.
• Stay updated with the latest ServiceNow features, tools, and best practices.

Required Skills and Experience :

• ServiceNow Expertise: Strong experience in design, development, and customization of the ServiceNow platform.
• Integration Proficiency: Hands-on experience with platform integrations and Scripted REST APIs.
• Workflow Development: Proficient in using tools such as Workflow, Workflow Editor, and automation scripts.
• Service Portal Development: Proven experience in building and customizing Service Portals.
• Architecture Knowledge: Strong understanding of ServiceNow architecture, data models, and best practices.
• Problem-Solving: Excellent troubleshooting skills to resolve platform-related issues.
• Collaboration: Strong communication and interpersonal skills to work effectively with cross-functional teams.

Educational Qualifications :

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Why Join Us?

• Competitive compensation.
• Opportunity to work on cutting-edge ServiceNow solutions.
• Collaborative and growth-oriented work environment.

About The Role:

The products/services of Eclat Engineering Pvt. Ltd. are being used by some of the leading institutions in India and abroad. Our services/Products are rapidly growing in demand. We are looking for a capable and dynamic Senior DevOps engineer to help setup, maintain and scale the infrastructure operations. This Individual will have the challenging responsibility of channelling our IT infrastructure and offering customer services with stringent international standard levels of service quality. This individual will leverage the latest IT tools to automate and streamline the delivery of our services while implementing industry-standard processes and knowledge management.

Roles & Responsibilities:

- Infrastructure and Deployment Automation: Design, implement, and maintain automation for infrastructure

provisioning and application deployment. Own the CI/CD pipelines and ensure they are efficient, reliable, and

scalable.

- System Monitoring and Performance: -Take ownership of monitoring systems and ensure the health and

performance of the infrastructure. Proactively identify and address performance bottlenecks and system issues.

- Cloud Infrastructure Management: Manage cloud infrastructure (e.g., AWS, Azure, GCP) and optimize resource

usage. Implement cost-saving measures while maintaining scalability and reliability.

- Configuration Management: Manage configuration management tools (e.g., Ansible, Puppet, Chef) to ensure

consistency across environments. Automate configuration changes and updates.

- Security and Compliance: Own security policies, implement best practices, and ensure compliance with industry

standards. Lead efforts to secure infrastructure and applications, including patch management and access controls.

- Collaboration with Development and Operations Teams: Foster collaboration between development and

operations teams, promoting a DevOps culture. Be the go-to person for resolving cross-functional infrastructure

issues and improving the development process.

- Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and procedures. Ensure

business continuity in the event of system failures or other disruptions.

- Documentation and Knowledge Sharing: Create and maintain comprehensive documentation for configurations,

processes, and best practices. Share knowledge and mentor junior team members.

- Technical Leadership and Innovation: Stay up-to-date with industry trends and emerging technologies. Lead efforts

to introduce new tools and technologies that enhance DevOps practices.

- Problem Resolution and Troubleshooting: Be responsible for diagnosing and resolving complex issues related to

infrastructure and deployments. Implement preventive measures to reduce recurring problems.

Requirements:

● B.E / B.Tech / M.E / M.Tech / MCA / M.Sc.IT (if not should be able to demonstrate required skills)

● Overall 3+ years of experience in DevOps and Cloud operations specifically in AWS.

● Experience with Linux Administrator

● Experience with microservice architecture, containers, Kubernetes, and Helm is a must

● Experience in Configuration Management preferably Ansible

● Experience in Shell Scripting is a must

● Experience in developing and maintaining CI/CD processes using tools like Gitlab, Jenkins

● Experience in logging, monitoring and analytics

● An Understanding of writing Infrastructure as a Code using tools like Terraform

● Preferences - AWS, Kubernetes, Ansible

Must Have:

● Knowledge of AWS Cloud Platform.

● Good experience with microservice architecture, Kubernetes, helm and container-based technologies

● Hands-on experience with Ansible.

● Should have experience in working and maintaining CI/CD Processes.

● Hands-on experience in version control tools like GIT.

● Experience with monitoring tools such as Cloudwatch/Sysdig etc.

● Sound experience in administering Linux servers and Shell Scripting.

● Should have a good understanding of IT security and have the knowledge to secure production environments (OS and server software).

Synopsis:

We are seeking a detail-oriented Payroll Executive to oversee all aspects of payroll management and processing within our organization. The ideal candidate will have strong knowledge and experience in payroll processing, familiarity with the Tally environment, and expertise in statutory compliance including PF, ESIC, PTAX, and other relevant regulations. The Payroll Executive will be responsible for ensuring accurate and timely payroll processing, adherence to statutory requirements, and maintaining comprehensive records.

A Day in Your Life:

● Manage end-to-end payroll processing, including salary calculation and deductions.

● Ensure compliance with PF, ESIC, PTAX, and other statutory regulations.

● Utilize Tally software for payroll processing and reconciliation.

● Prepare and submit monthly/yearly returns and challans.

● Maintain accurate records and assist in financial statement preparation.

Our Coffee is roasted in New Delhi, the centre of a new specialty coffee revolution. Experience something beyond jut a cup of caffeine.

Our coffee story is much wider, much higher and much deeper than meets the eye. We began in-depth coffee roasting during the worldwide lockdown caused by covid-19 pandemic and lass than 5 month late we founded Saltoro Coffee Roasters with an aim to serve the people great tasting coffee cultivated by Indian farm and roasted to perfection to get the quality products.

Overview: Saltoro Coffee Roasters is a boutique coffee roasting company that is passionate about sourcing, roasting, and delivering the finest quality coffee beans. With a commitment to excellence and a deep appreciation for the art of coffee, we aim to provide coffee enthusiasts with an exceptional and flavorful experience in every cup.

Responsibilities:

Lead Generation: Identify potential clients or customers through various means, such as cold calling, networking, market research, and online lead generation tools.

Market Research: Analyze market trends, customer needs, and competitor activities to identify opportunities for business growth.

Client Acquisition: Develop and maintain relationships with potential clients, understanding their needs, and presenting solutions that align with the company's products or services.

Sales Strategies: Develop and implement sales strategies and tactics to achieve and exceed sales targets.

Product Knowledge: Acquire in-depth knowledge of the company's products or services and effectively communicate their features and benefits to clients.

Presentation and Pitching: Prepare and deliver persuasive sales presentations and pitches to potential clients.

Negotiation: Negotiate contracts, pricing, and terms with clients, ensuring a mutually beneficial agreement.

Sales Reporting: Maintain accurate records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management.

Client Relationship Management: Build and maintain strong relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling or cross-selling.

Collaboration: Collaborate with internal teams, including marketing, product development, and customer service, to ensure a seamless customer experience.

Feedback Collection: Act as a liaison between clients and the company, collecting feedback and insights to improve products, services, and customer satisfaction.

Key Skills:

Sales Skills: Strong sales and negotiation skills are essential for closing deals and growing revenue.

Communication: Excellent communication skills, both verbal and written, are necessary for conveying product information and building relationships with clients.

Market Research: The ability to conduct market research to identify potential clients and stay informed about industry developments.

Product Knowledge: In-depth knowledge of the company's products or services is crucial for effectively presenting and selling them.

Networking: Building and nurturing relationships with potential clients, industry professionals, and partners.

Adaptability: The ability to adapt to changing market conditions and client needs.

Time Management: Effective time management skills to prioritize tasks and meet sales targets.

Customer Focus: A customer-centric approach, understanding and addressing customer needs and concerns.

Problem-Solving: The ability to identify challenges and propose solutions to meet customer requirements.

Team Collaboration: Collaboration with internal teams to ensure smooth operations and customer satisfaction.

Technological Proficiency: Familiarity with CRM software and sales-related tools for managing client relationships and tracking sales activities.

Data Analysis: Basic data analysis skills to interpret sales data and make informed decisions.

Ethical Conduct: Ethical behavior and integrity in all sales and customer interactions.

Resilience: The ability to handle rejection and persist in pursuing leads and opportunities.

Goal-Oriented: A strong focus on achieving and exceeding sales targets and business objectives.

Project Management officer

The Job in short

As a Project Management Officer, you will be part of the Customer Success (CS) department. We undertake exciting projects at top-tier banks all over the world to implement our online banking solutions.

Your task is to manage projects all around the world and be a bridge between Backbase internal teams and our clients.

Meet the job

Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders.

You will be expected to support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential.

How about you

● You are a solid project manager (3+ years) who is result driven and ready to adapt to a constantly changing environment;

● You have 3-8 years of work experience.

● Manage the Support team which is a mix of BE/FE/Mobile engineers ensuring they are aligned to the goal of assisting in fixing Incidents/Service Requests/Upgrades (Backbase products) created by Clients and SI Partner teams on the existing applications.

● Client Stakeholder management - Align with various client stakeholders from different departments like Business and IT in ensuring smooth execution of the service offered by the BB dedicated support team.

● Act as an escalation point of contact to clients in case of any major disruption to service.

● Create Weekly Reports to provide an overview of the support team performance on tickets separately for client stakeholders and Backbase Management.

● Chair the daily sync-up calls with the Team, and separate weekly alignments with Client stakeholders & BB Internal Management.

● Good to have in full-cycle project management, ideally starting with requirements gathering, proposal preparation, integration of partner solutions/products, as well as planning (project plan, resource allocation, cost calculation), supporting sales and pre-sales as and when required;

● You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator;

● You are very much hands-on and have the mentality to get things done;

● Proficiency in English is an absolute must since you will be dealing with clients across the globe;

● Additional local languages are most welcome;

● We are extra delighted if you have experience in the finance industry.

• Candidate must have knowledge in the testing domain and must have knowledge of testing of web-based applications.
• The candidate will be responsible for the testing of web-based applications.
  The candidate will also act as the Business Analyst for the project. 
  The eye-catching ability to find bugs from a client’s perspective.
• Exposure to Automation Testing using Testing Tools such as (Selenium Web driver, TestNG, jmeter or similar tools) will be an added advantage.
• Good understanding of software development life cycle.
• Familiar with Database testing; good reporting & documenting skills.
• Good analytical skills with Out of the box thinking and can do attitude.
• Should be flexible and adaptable 
• Good Problem-solving and Troubleshooting skill
• Will be responsible for creating Test cases and creating Client & Internal Reporting. 

• To Design and Develop Customer Focused Friendly Native Mobile App with good data security, good optimization, good ui ux, good performance