E-Commerce Marketing Manager

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

IT Project Manager – Team Lead 

About the position:- 

Responsibilities as a Project Manager:

• Stakeholder management, Budget management.
• · Merck specific Processes for project execution.
• Like Risk, info class, IT security etc.
• · Client communication and updates.
• · Daily monitoring and follow-up with development, testing, implementation teams for status update.
• · Project planning, estimation and scheduling the task/assignment for team. · Single point of contact for any other teams.
• · Close monitoring of allocation and utilization.
• · Status reporting to LT and stakeholders. ·
• Responsible for testing and releases. Coding standard and Documentation for project.
• · Responsible for Change and Risk management for the project.

Job Role: Python Developer

Experience: 6 to 10 Years

Location: Bangalore

Responsibilities:

• Develop, test, and deploy Python applications.
• Build and maintain front-end components using JavaScript, jQuery, HTML, and CSS.
• Collaborate with teams to implement new features and optimize systems.
• Ensure code quality, security, and performance.

Required Skills:

• Strong Python experience (Django, Flask, or FastAPI).
• Proficiency in JavaScript, jQuery, HTML, CSS.
• Experience with relational databases (PostgreSQL, MySQL) and Git.
• Strong problem-solving and communication skills.
• Bonus: RESTful APIs, AWS/Azure, CI/CD pipelines.

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking and social media. 2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

 Mission Statement

1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.

2. We create career oritented BDCs in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)

4. You will be entitled for training stipend of Rs.21428 fixed + incentives 5. Post 1L Revenue achievement, you will be entitled for below CTC

India Shift (10:30am to 8:30 pm) - INR 6.6 LPA (4.23 LPA Fixed + 2.4 LPA Variable) US/ Canada Shift (8:00 pm to 5:00 am) - INR 7.10 LPA (4.83 Fixed + 2.3 LPA Variable)

What are we looking for?

1. Proficiency in English

2. Thorough understanding of marketing and negotiating techniques 3. Fast learner and passion for sales

4. Self-motivated with a results-driven approach

5. Proven experience in sale or relevant role is a plus

6. A friendly and energetic personality with customer service focus

Criteria

1. Willing to work 5 days in a week in a fast paced startup 2. Ready to work from Office and join immediately.

3. Week-off on Wednesday, Thursday or Thursday, Friday

• 0 to 1 year of experience into Patient relationship & management
• Patient records management.
• Assist in Medical Billing
• Assist patient relatives from admission to discharge process.
• Collect feedback during patient discharge.
• Assist in daily operations & HR functions.
• Good command of the local language is essential, both written and verbal

• 3+ Years of experience in developing iOS applications
• Experience in defining system architectures and exploring technical feasibility tradeoffs.
• Should have experience with Swift, Autolayout, MVVM / MVP Design pattern.
• Should have experience with common iOS libraries like RxSwift, Alarmofire etc
• Debugging skills, including identifying memory leaks, performance bottlenecks.
• Good command over Data Structures and Algorithms.
• Understanding of design for scalability, performance and reliability
• Experience working in an Agile environment and project management tool like Jira
• Good to have experience in working with Google Maps and have published one or more app on app store.
• Good to have experience in CI/CD, Core Data, Swift UI, App Clips, Integrating with Payment Gateways

We are hiring account managers who will improve our current business partnerships and successfully build new business relationships at a local level. The ideal candidate will have 3+ years of IT &Peripheral sales experience. Must be comfortable with in person custom facing meetings

Responsibilities:
Develop a relationship with corporate clients
Build strategies and sales funnel aimed at generating existing customers inquiries
Secure contracts with corporations Manage and improve our enterprise sales

Achieve sales targets and execute sales strategies as a member of a sales team.
Start and manage the whole sales cycle, and be the focal point in all relations with an existing client (repeat flow).
Develop sales and relationship with current clients and follow up on referrals.
Build long-term relationships and referrals with senior managers

Collaborate with A2Zonrent founding team member on new business improvements based on feedback from customers and observations

Qualification

Candidates with experience in similar industries will be given preference.
Ability to hold oneself accountable for achieving high levels of individual and - organizational performance.
Outstanding professional and personal references.
Highly energetic, self-motivated, and goal oriented