QA Automation Lead

Experience: 2–4 Years (Mandatory)

Location: Bangalore

Work Mode: Work from Office

Working Days: Monday to Friday

We are looking for an IT Presales professional who can work closely with clients and take ownership of opportunities from initial discussions through to closure.

Key Responsibilities:

• Engage with clients to understand business requirements
• Work on RFP / RFQ / RFI and prepare proposals
• Collaborate with sales and technical teams for solutioning
• Conduct client discussions, demos, and presentations
• Support pricing, estimation, and deal closure

Required Skills:

• 2–4 years of experience in IT Presales or Technical Presales
• Strong understanding of solutioning and client interaction
• Experience in proposal creation and documentation
• Basic technical knowledge (Java / APIs / Cloud is an added advantage)
• Good communication and stakeholder management skills 

Requirements:

• Bachelor's degree in engineering with a specialization in computer science or a related field.
• 5+ years of experience as a software engineer in a product development setting.
• Love of technology and experience with one or more programming languages, such as Python or Go.
• Experience in full-stack development, including designing APIs and integration patterns, implementing security, and implementing frameworks for unit and end-to-end testing.
• Experience with microservices architecture.
• Experience in one or more frameworks like FastAPI, Spring, GRPC, Flask, etc.
• Extensive experience in a test-driven development environment.
• Understanding of CI/CD practices, including code check-in policies, automated unit tests, automated code deployments, etc.
• Ability to grasp new technologies and use them effectively to create industrial-strength software.
• Good communication skills. You can communicate well in the English language with product managers, your team members, and external stakeholders to understand their needs and convey yours in a clear, precise manner, verbally or in writing.
• Strong collaboration skills. You have demonstrated the ability to work with both senior and junior technical professionals and get work done. You quickly earn the trust of the people you work with. People enjoy and have fun working with you.
• Deadline-oriented. You understand that deadlines are meant to be met.
• Challenges will surface, and obstacles and roadblocks will cause delays, but you plan for them in advance and still ship your features on time to meet your commitments.
• Bias for action. Your default setting is to take action and not wait for things to happen. You love to learn about new technologies and advancements in the software industry.

Benefits at 314e Corporation:

• Medical Benefits
• Office Game space
• Referral Program
• Holiday parties

Responsible for developing, enhancing, modifying, and maintaining chatbot applications in the Global Markets environment. The role involves designing, coding, testing, debugging, and documenting conversational AI solutions, along with supporting activities aligned to the corporate systems architecture.

You will work closely with business partners to understand requirements, analyze data, and deliver optimal, market-ready conversational AI and automation solutions.

Key Responsibilities

• Design, develop, test, debug, and maintain chatbot and virtual agent applications
• Collaborate with business stakeholders to define and translate requirements into technical solutions
• Analyze large volumes of conversational data to improve chatbot accuracy and performance
• Develop automation workflows for data handling and refinement
• Train and optimize chatbots using historical chat logs and user-generated content
• Ensure solutions align with enterprise architecture and best practices
• Document solutions, workflows, and technical designs clearly

Required Skills

• Hands-on experience in developing virtual agents (chatbots/voicebots) and Natural Language Processing (NLP)
• Experience with one or more AI/NLP platforms such as:
• Dialogflow, Amazon Lex, Alexa, Rasa, LUIS, Kore.AI
• Microsoft Bot Framework, IBM Watson, Wit.ai, Salesforce Einstein, Converse.ai
• Strong programming knowledge in Python, JavaScript, or Node.js
• Experience training chatbots using historical conversations or large-scale text datasets
• Practical knowledge of:
• Formal syntax and semantics
• Corpus analysis
• Dialogue management
• Strong written communication skills
• Strong problem-solving ability and willingness to learn emerging technologies

Nice-to-Have Skills

• Understanding of conversational UI and voice-based processing (Text-to-Speech, Speech-to-Text)
• Experience building voice apps for Amazon Alexa or Google Home
• Experience with Test-Driven Development (TDD) and Agile methodologies
• Ability to design and implement end-to-end pipelines for AI-based conversational applications
• Experience in text mining, hypothesis generation, and historical data analysis
• Strong knowledge of regular expressions for data cleaning and preprocessing
• Understanding of API integrations, SSO, and token-based authentication
• Experience writing unit test cases as per project standards
• Knowledge of HTTP, REST APIs, sockets, and web services
• Ability to perform keyword and topic extraction from chat logs
• Experience training and tuning topic modeling algorithms such as LDA and NMF
• Understanding of classical Machine Learning algorithms and appropriate evaluation metrics
• Experience with NLP frameworks such as NLTK and spaCy

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

About the job

Position: Copywriters

Location: Marol Naka, Andheri East, Mumbai

Working days: Monday, Tuesday, Thursday= WFO

Wednesday, Friday= WFH

Role & Responsibilities:

• Understanding client's core product or service, the target audience & market, the problem that the product or service intends to solve
• Campaign planning on a month to month basis that go with client’s business objectives
• Coming up with ideas that are forward-thinking and in-line with current media trends & client’s personality & business objectives
• Demonstrate a clear understanding of campaign objectives and devise creative communication strategies to achieve them
• Should possess impeccable writing & visualization skills, should be able to give creative ideas for brands
• should be experienced at content writing (long form content such as blogs, website content etc.) and should have a basic understanding of making reels
• Offer creative ideas and encourage others to share their ideas
• Edit and fact-check pieces of content generated by colleagues and offer feedback when necessary    
• Push clients towards fresh, exciting ideas

Requirements:

• Bachelor's degree or equivalent
• Excellent verbal and written communication skills
• Familiarity with AI-based tools would be a bonus
• Proficiency in Microsoft Office and Google Suite
• Ability to work in a team environment
• Confidence in building a rapport with clients and nurturing good working relationships

ABOUT US:

We’re a boutique digital marketing company & agency in Mumbai offering integrated digital marketing services.

We’ve worked with 300+ startups & established brands since 2015, and the rich experience from the hundreds of social media campaigns, thousands of keywords ranked on the first page of Google, plentiful of motion & static content produced, millions of sessions recorded, crores of media money spent & revenues generated for them – have strengthened us a new age digital marketing agency.

Website: https://www.digichefs.com/

Linkedin: https://www.linkedin.com/company/digichefs/

1) UI Design skill

2) Publishing Knowledge about the app store/ Play Store

3) Google map integration

4) Payment gateway integration

5) Firebase integration (push notification and crash report)

6) API Integration in Restfull API

7) Individual project handling (added advantage)

Job Description:

• Building reusable components.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Understanding of ESLint and react pattern.
• Responsible for development of new highly-responsive, web-based user interface
• Construct visualizations that are able to depict vast amounts of data
• Work and collaborate with the rest of the engineering team
• Learn and understand user interactions
• Develop a flexible and well-structured front-end architecture, along with the APIs to support it

Skills and Experience

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows and data structure libraries
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such as Git

Experience 2 years

Location: Mohali (Chandigarh)

Salary: 4-6 LPA

Kindly do not apply if you have less than 4 Yrs of Experience in Python

Position(6 Months Contract in Gurugram, India) :

Sr. Software Engineer

Experience:

4+ years of relevant exp

Location:

Gurugram, India

(Note: FREE accommodation can be given in Gurgaon, India for the 6 months & 'work from home' is not allowed)

About Company:

The company for which you will be working is an online insurance provider that operates a B2C platform as well as a B2B2C platform. They are working to revolutionize the way insurance is bought in India by not only offering an online platform but also providing every customer a touchpoint with its partners. The company has been a platform for Motor, Health, Travel, & Life Insurance.

Key Competencies:

• A strong technical solutioning sense.
• Excellent experience in writing code using the following technologies: Python and Django.
• Can write elegant and performant SQL queries.
• Understand end-user requirements, formulate use cases and come up with effective solutions.
• Strong problem-solving, data structures, and algorithm design skills.
• Good understanding of REST APIs and web technologies in general.
• Very good understanding of any RDBMS like MySQL and PostgreSQL.
• Knowledge of NoSQL databases.
• Ability to build a feature from scratch & drive it to completion.
• A willingness to learn and choose new technologies with a strong justification for the choices made.

Roles/Responsibilities:

• Be involved in all aspects of development: playing a critical role in the design, planning, development, testing, and deployment.
• Help develop best practices for future development.
• Thinks and implements in the right way instead of cutting corners.
• Conceptualize, Design, and Develop new features in the product.
• Integrate user-facing elements into applications, test & debug programs
• Own the delivery of an entire piece of a system or application.
• Use technical knowledge and creative thinking to provide the most innovative solutions.
• Optimizing the performance of the components and keeping up to date with the latest industry trends
• Doing effective peer reviews where your peers learn from you every time.
• Be a great team player

If interested, please share your CV with kuldeep[dot]pandey[@]benchkart[dot]com