QA Automation Lead

Job Description for Voice Process Executive

Job Profile: Voice Process Executive

Position: Customer Support Voice Process

Location: Bengaluru, KA

Job Mode: Work from Office

Notice Period: Immediate Joiners Preferred

Job Description

We are hiring enthusiastic and customer-focused Voice Process Executives for leading brands. The ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. Candidates with prior BPO or customer interaction experience will be preferred.

Job Responsibilities

• Handle customer calls (inbound and/or outbound) efficiently and professionally.
• Understand customer queries, provide accurate information, and resolve issues.
• Work in rotational shifts with weekly offs as per process requirements.

Eligibility Criteria

• Experience: Open to both freshers and experienced candidates.
• Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.
• Work Schedule:

5 days a week in International Process

6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.

• Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).

Salary Range:

• Freshers – ₹25,000–₹26,000 CTC (₹20,000–₹21,000 take-home).
• Experienced – ₹26,000–₹30,000 CTC (₹21,000–₹25,000 take-home).

Join our dynamic team as a Software Quality Assurance Engineer (SWQA) and contribute to ensuring top-quality software development in the automotive industry. If you’re passionate about software quality, process improvements, and driving excellence in software projects, this role is for you!

Key Responsibilities:

• Plan and execute SQA activities in line with project timelines and performance metrics
• Collaborate with stakeholders including software project managers, developers, testers, and process leads
• Conduct thorough reviews of software work products developed in-house and by external suppliers
• Support ECU owners in supplier joint reviews, ensuring quality deliverables
• Monitor, measure, and analyze software quality metrics and track deliverables
• Identify software gaps, defects, and potential risks, prioritizing based on impact
• Drive corrective actions to closure, manage deviations, and ensure quality standards
• Generate detailed quality reports to provide insights on software progress

Secondary Responsibilities:

• Assist in rolling out the Polestar Embedded Software Development Process
• Perform process reviews and internal audits
• Promote continuous improvement within the embedded software development lifecycle

Qualifications:

• Proven experience in software development projects within the automotive industry
• Strong knowledge of quality standards and process models such as:
• Automotive SPICE
• ISO 26262
• ISO 21434
• IATF 16949
• Excellent communication and collaboration skills, with the ability to engage cross-functional teams

If you’re ready to play a critical role in shaping the quality of cutting-edge automotive software, we want to hear from you!

🌟 Apply now and become part of our innovative journey in the automotive sector.

CodeCraft Technologies is a multi-award-winning creative engineering company offering design and technology solutions on mobile, web, and cloud platforms.

We are looking for an ambitious Xamarin developer to join our team.

Roles and Responsibilities:

• Work with product owners and engineering managers to understand the product roadmap.

• Designing and building advanced mobile features and Custom UI.

• Ensuring responsiveness of applications.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Keep the app stable and secure all the time.

• Continuously discovering, evaluating, and implementing new technologies and processes to maximize development efficiency.

• Comprehensively testing code for robustness including edge cases, usability and general reliability.

• Building reusable components and front-end libraries for future use.

• Communicate with the project manager regarding the status of the project and suggest appropriate deadlines for new functionalities.

• Resolve all the bugs reported by the QA team in a timely manner.

Desired Profile:

• Must Have Skills: Xamarin, MAUI, C# .NET

• Other Skills: Flutter & Dart and/or Java/Kotlin and/or Swift/ Swift UI

Good to Have:

• .NET Certification

• Native (iOS and Android) development Experience.

About the company and work culture:

You will love working with CodeCraft ☺

● Our projects are fast-paced. Everyone is expected to take ownership of the work assigned and are accountable for the same.

● We love to work with people who are proactive, Solution providers and are contributing positively.

● The office has an open culture.

● We encourage leadership development.

● We have good long-term benefits, a yearly vacation, and good opportunities to learn new skills and grow.

● We have worked with the #1 Sports stadium in the world and developed solutions used by NFL, NBA, and Soccer teams.

● We are currently working with clients on the Forbes list USA. One of them is the youngest RE billionaire in the USA.

● Our clients include a few Fortune companies.

● We have developed solutions featured by Apple and Microsoft.

● We won all the entries sent to design awards including a few Indian and International design awards.

● We are working with one of the 50 largest employers in NYC in the healthcare domain.

● We are working with both emerging and very successful start-ups globally.

Design Awards:

● India's Best Design Project Award, IBDA 2018. The jury was from 11 countries. We had 2 entries and won both.

● 11th International Design Awards, LA. There were 3200 entries from 95 countries. We won Silver in design for the Society Category.

● India's Best Design Project Award, IBDA 2017. The jury was from 10 countries.

● Finalist at Design4India- NASSCOM event.

Our business spread last year was:

• USA (95%)

• UK, India, New Zealand and Germany (2%)

Visit us on:

https://www.codecrafttech.com/

LinkedIn - https://tr.linkedin.com/company/codecraft-technologies-private-limited

Instagram - https://www.instagram.com/codecrafttech/

Facebook - https://www.facebook.com/CodeCraft/

Volar Fashion is currently hiring Social Media Marketing Intern for our b2c women's fashion brand

Job Location: Kandivali West. Mumbai 

Job Type: Full-time, WORK FROM OFFICE only

Office Timing: 10 am - 6 pm (Mon-Fri), 10 am - 2 pm (Sat)

Duration: 6 months

Salary: 10 K

A candidate who is ready for 6 month full-time, in office internship should only apply.

Intern's day-to-day responsibilities include:

Develop content calendars on a weekly and monthly basis for fashion brand

Monitor analytics with the social media team to identify viable ideas

Create engaging social media posts, stories, and reels and post online

Engage with the audience on social platforms

Research on marketing trends, content ideas, strategies, Influencers.

Key Skills:

Any internship experience in social media marketing

Excellent verbal and written communication skills

Knowledge of Facebook, Twitter, Instagram, YouTube, and Pinterest

Basic knowledge of Canva, PPT, MS Word, Excel

We are looking for enthusiastic marketing interns to join our marketing team and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.

Selected intern's day-to-day responsibilities include:

1. Collect quantitative and qualitative data from marketing campaigns

2. Perform market analysis and research on the competition

3. Handle both online & offline marketing

4. Support the marketing team in daily administrative tasks

5. Assist in marketing and advertising promotional activities (e.g. social media, direct mail, and web)

6. Prepare promotional presentations

7. Convert leads into sales of application

Other requirements:

Should have a strong desire to learn along with a professional drive

Should have a solid understanding of different marketing techniques

Should have excellent verbal and written communication skills

Should have excellent knowledge of Android O.S.

Should have familiarity with marketing mobile applications (e.g. online analytics, and Google AdWords)

Should have passion for the marketing industry and its best practices