4+ Program Management Jobs in Mumbai | Program Management Job openings in Mumbai

Required Skills: Project Management, Data Analysis, SQL queries, Client Engagement

Criteria:

• Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
• Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
• Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
• Experience in process analysis, optimization, and mapping for operational efficiency.
• Strong client-facing communication and stakeholder management capabilities.
• Good expertise in financial operations processes and workflows with proven implementation experience.

Description

Position Overview:

We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.

Key Responsibilities:

● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.

● Project Management: Lead the end-to-end implementation of company’s solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.

● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.

● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company’s solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.

● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.

● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.

● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

Qualifications:

● Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.

● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.

● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.

● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.

● Proven expertise in financial operation processes and related software solutions is a plus

● Proficiency in developing business intelligence solutions or with low-code tools is a plus

Why Join company?

● Opportunity to work with a cutting-edge financial technology company.

● Collaborative and innovative work environment.

● Competitive compensation and benefits package.

● Professional development and growth opportunities.

Should have at least 1 to 3 years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.

Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets

Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.

Experience in process analysis, optimization, and mapping for operational efficiency.

Strong client-facing communication and stakeholder management capabilities.

Good expertise in financial operations processes and workflows with proven implementation experience.

Job Title: Project Manager

Location: Mumbai

Experience: 2 to 4 years

Job Type: Full-time

Job Description:

We are looking for a motivated and experienced Project Manager to lead software development projects in an Agile environment. The ideal candidate will have 2 to 4 years of experience managing projects, working closely with development teams, and ensuring timely and high-quality delivery aligned with business goals.

Key Responsibilities:

• Lead and manage end-to-end software development projects.
• Facilitate Agile ceremonies like daily stand-ups, sprint planning, reviews, and retrospectives.
• Collaborate with Product Owners to manage and prioritize the backlog.
• Remove impediments to ensure smooth workflow and timely delivery.
• Track project progress using Agile metrics (e.g., burndown charts, velocity).
• Communicate project status, risks, and issues effectively to stakeholders.
• Encourage a culture of collaboration, continuous improvement, and accountability.
• Ensure adherence to Agile methodologies and the Software Development Life Cycle (SDLC).

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 2 to 4 years of experience in a Project Manager or Scrum Master role.
• Strong understanding of Agile and Scrum frameworks.
• Basic knowledge of SDLC and understanding of software development practices.
• Familiarity with project tracking tools like JIRA and Confluence.
• Strong communication, problem-solving, and leadership skills.

Preferred Qualifications:

• Certification in Scrum (CSM) or Agile methodologies.
• Basic coding knowledge or understanding of software project structures.
• Experience in IT or software development environments.

• This role includes both product and Project management.Involve in Data collection,Data filtering,refining, and sizing huge incidents data.
• Preferred Domain- Telecom
• Good to have Voice, Unified Communication, Contact center, Messaging experience, Application to Person (i.e. integration with WhatsApp,etc.)
• Work closely with the Engineering Team,Customer Business Team, different cross-functional Team to realize a road map of RPA implementation, Starting from requirement gathering, Ideation to Solution design and implementation
• create PDD (Process Design Document) and review SDD (Solution design document),POC development, Solutioning/Sizing/Business Case/Pricing activities
• Work closely with Marketing Team for proposal preparation,Business case development