Product Sales

Looking out for GCP Devop's Engineer who can join Immediately or within 15 days

Job Summary & Responsibilities:

Job Overview:

You will work in engineering and development teams to integrate and develop cloud solutions and virtualized deployment of software as a service product. This will require understanding the software system architecture function as well as performance and security requirements. The DevOps Engineer is also expected to have expertise in available cloud solutions and services, administration of virtual machine clusters, performance tuning and configuration of cloud computing resources, the configuration of security, scripting and automation of monitoring functions. This position requires the deployment and management of multiple virtual clusters and working with compliance organizations to support security audits. The design and selection of cloud computing solutions that are reliable, robust, extensible, and easy to migrate are also important.

Experience:

Experience working on billing and budgets for a GCP project - MUST

Experience working on optimizations on GCP based on vendor recommendations - NICE TO HAVE

Experience in implementing the recommendations on GCP

Architect Certifications on GCP - MUST

Excellent communication skills (both verbal & written) - MUST

Excellent documentation skills on processes and steps and instructions- MUST

At least 2 years of experience on GCP.

Basic Qualifications:

● Bachelor’s/Master’s Degree in Engineering OR Equivalent.

● Extensive scripting or programming experience (Shell Script, Python).

● Extensive experience working with CI/CD (e.g. Jenkins).

● Extensive experience working with GCP, Azure, or Cloud Foundry.

● Experience working with databases (PostgreSQL, elastic search).

● Must have 2 years of minimum experience with GCP certification.

Benefits :

● Competitive salary.

● Work from anywhere.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including top-up insurance for COVID).

Location :

Remote - work from anywhere.

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Primary Requirements:

• Should be comfortable in doing coding in C#, ASP.NET Core, WCF.
• Should have knowledge of SQL Server.
• Comfortable in working with Angular 2+, Typescript, HTML, CSS.
• Should have experience 5+ years.
• Comfortable in working with source control GIT, TFS.

You would be a great if you have:
Clear and concise communication skills, meaning you can talk to your team, customers and well as the CTO or CEO.

• A bachelor’s / master’s degree in computer science and application.
• Knowledge of software testing includes unit, integration, and automation.
• Proficiency with basic word processing and presentation applications (i.e. MS Office: Word, Excel, PowerPoint) required. Knowledge of flow diagramming applications and collaboration platforms, (i.e. Visio, SharePoint) required.
• An understanding of health care laws in India and the U.S.
• An understanding of PHI and HIPAA.
• An understanding of clinical workflows, including dispensing and clinical monitoring
• An understanding of laws regulating the clinical practice, therapeutic/toxic dosing, drug interactions, contraindications, and adverse effects of drug therapy.
• Ability to prepare and maintain accurate, routine reports and records; supervise the work of support personnel and judge the adequacy of their work performance; communicate effectively orally; use professional judgment to make decisions, problem solve, and prioritize activities; use initiative and act independently. 
• Experience with EMRs or care management software.
• You are a critical thinker who brings a passion and love for healthcare
• You are comfortable in a team setting working with clients, management, and internal resources in a fast-paced agile environment
• You believe supporting your team is the most important part of the job

You know your job is to be interrupted multiple times a day and yet you still get the job done

We are looking for a Full Stack Developer to build scalable software solutions and to be part of our cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

You should have

• Degree in Computer Science or relevant field
• Strong knowledge and understanding of JavaScript and TypeScript
• Knowledge of multiple frontend languages and frameworks including HTML, CSS, SCSS, JavaScript and React.
• Knowledge of backend languages and frameworks primarily Node.js
• Familiarity with SQL databases (e.g. PostgreSQL)
• Knowledge of Docker, Kubernetes would be a plus.
• Leadership skills for guiding and mentoring team mates.
• Understanding of CI/CD Concepts
• Awareness of key concepts in DevOps and Agile principles

Perks

• Flexible working hours - employee tracking is never a thing
• A fun and close-knit agile team.
• Open office layout that promotes collaboration, conversation, and camaraderie – the result-oriented team.
• Recreational activities to keep you away from the screen and live, laugh, enjoy with the team.

Have an experience building backend server side applications in Node.js and Express.js

Have in-depth knowledge and experience of using ES6+ features and Object Oriented Principles

Have sound knowledge and are familiar with databases like MongoDb - (Preferred) and Mysql.

Have good exposure to cloud native technologies (AWS Lambda, S3, RDS, etc) 

Have working knowledge of version control (Git) and continuous deployment 

Have experience in optimising backend API’s and database queries for optimal performance.

You are good at problem solving and have analytical skills 

You are flexible in adapting new technologies and frameworks as per the projects needs