Sr Engineering Manager

We are looking for a motivated Technical Support Engineer (0–3 years experience) to provide technical assistance for software, hardware, and network-related issues. The candidate will troubleshoot problems, assist users, and ensure smooth system operations.

Key Responsibilities:

• Provide technical support via phone, email, or remote tools.
• Troubleshoot hardware, software, and networking issues.
• Install, configure, and maintain systems and applications.
• Diagnose technical problems and provide timely solutions.
• Document issues and resolutions in the support system.
• Escalate complex issues to senior technical teams when required.
• Assist users with system setup, updates, and configurations.
• Ensure high levels of customer satisfaction and service quality.

Required Skills:

• Basic knowledge of Windows/Linux operating systems.
• Understanding of computer hardware and software troubleshooting.
• Basic networking knowledge (TCP/IP, DNS, LAN).
• Strong problem-solving and analytical skills.
• Good communication and interpersonal skills.
• Ability to learn quickly and work in a team environment.

Education:

• Bachelor’s degree in Computer Science, Information Technology, Electronics, or related field (B.E / B.Tech / B.Sc / BCA / MCA).

Eligibility:

• 0–3 years of experience in Technical Support / IT Support / Helpdesk.
• Freshers with strong technical knowledge can also apply.

Apply here: https://connectsblue.com/jobs/743/technical-support-engineer-at-bluepms-software-solutions-pvt-ltd

Job Summary:

We are looking for a highly skilled and experienced Data Engineer with deep expertise in Airflow, dbt, Python, and Snowflake. The ideal candidate will be responsible for designing, building, and managing scalable data pipelines and transformation frameworks to enable robust data workflows across the organization.

Key Responsibilities:

• Design and implement scalable ETL/ELT pipelines using Apache Airflow for orchestration.
• Develop modular and maintainable data transformation models using dbt.
• Write high-performance data processing scripts and automation using Python.
• Build and maintain data models and pipelines on Snowflake.
• Collaborate with data analysts, data scientists, and business teams to deliver clean, reliable, and timely data.
• Monitor and optimize pipeline performance and troubleshoot issues proactively.
• Follow best practices in version control, testing, and CI/CD for data projects.

Must-Have Skills:

• Strong hands-on experience with Apache Airflow for scheduling and orchestrating data workflows.
• Proficiency in dbt (data build tool) for building scalable and testable data models.
• Expert-level skills in Python for data processing and automation.
• Solid experience with Snowflake, including SQL performance tuning, data modeling, and warehouse management.
• Strong understanding of data engineering best practices including modularity, testing, and deployment.

Good to Have:

• Experience working with cloud platforms (AWS/GCP/Azure).
• Familiarity with CI/CD pipelines for data (e.g., GitHub Actions, GitLab CI).
• Exposure to modern data stack tools (e.g., Fivetran, Stitch, Looker).
• Knowledge of data security and governance best practices.

Note : One face-to-face (F2F) round is mandatory, and as per the process, you will need to visit the office for this.

Role Overview

This is a 20% technical, 80% non-technical role designed for individuals who can blend technical know-how with strong operational and communication skills. You’ll be the bridge between our product and the client’s operations team.

Key Responsibilities

• Collaborate with clients to co-design SOPs for resolving support queries across channels (chat, ticket, voice)
• Scope and plan each integration: gather technical and operational requirements and convert them into an executable timeline with measurable success metrics (e.g., coverage %, accuracy, CSAT)
• Lead integration rollouts and post-launch success loops: monitor performance, debug issues, fine-tune prompts and workflows
• Conduct quarterly “AI health-checks” and continuously improve system effectiveness
• Troubleshoot production issues, replicate bugs, ship patches, and write clear root-cause analyses (RCAs)
• Act as the customer’s voice internally, channel key insights to product and engineering teams

Must-Have Qualifications

• Engineering degree is a must; Computer Science preferred
• Past experience in coding and a sound understanding of APIs is preferred
• Ability to communicate clearly with both technical and non-technical stakeholders
• Experience working in SaaS, customer success, implementation, or operations roles
• Analytical mindset with the ability to make data-driven decisions

Responsibilities and Duties:

• Expert in Python, with knowledge of Python web framework - Django
• Familiarity with backend automated testing tools and frameworks
• Experience with backend/API development
• Architect, develop and maintain backend libraries/codebase, database & server.
• Develop object-oriented software, with mastery of one or more relevant languages (Django).
• Evaluate competitive and innovative products and design approaches to identify best practices and encourage innovation.
• Understanding the requirement of a client, document the scope and chart out a plan of implementing the scope
• Work with design team to give inputs related to the wire-frames and then the design along with incorporating Client Feedback
• Explore the difference between B2B and B2C projects before implementing the code
• Work in teams of 2-3 on various projects as per the requirement using git as version control
• Having good knowledge of APIs creation and database architecture
• Good Grasp in respective technology (Django)
• Documenting the process and main functions along the developing process
• Design and develop highly scalable, highly available, reliable, secure, and fault-tolerant systems with minimal guidance for one of the fastest-growing companies in India.

Required Experience, Skills and Qualifications:

• 3-5 years of experience required
• Strong hand on Django-Python
• Excellent knowledge of using the Git version control system and deployment via Git.
• You have creative visualization, critical thinking, deductive & pragmatic reasoning and can think out-of-the-box
• Ability to quickly adapt & independently work in a fast-paced Agile environment with minimum supervision.
• A self-starter with demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend action.

Lead Java Developer for Chennai based Product Company

About the Role

We are looking for a highly experienced Lead Java Developer with 8 to 15 years of expertise in Java development, AWS cloud infrastructure management and product development for 3 products. There is a clear path to leadership role within the organization. If you are not from Chennai, you should be willing to relocate to Chennai.

The ideal candidate will have a strong technical background with hands-on experience in Java, Spring Boot, and AWS or other cloud infrastructure management. This role requires a strategic thinker who can drive product vision, align cross-functional teams, and ensure the successful execution of cloud-based solutions, while providing the necessary support to the team in planning, coordination, and execution of various projects, ensuring they are completed on time, within scope, and within budget.

Key Responsibilities

• Manage product road map ensuring alignment with business goals.
• Collaborate with engineering teams, and the stakeholders to design & develop scalable cloud solutions.
• Lead product development lifecycle, from ideation to deployment and iteration.
• Stay updated with industry trends and emerging technologies to drive innovation.
• Develop technical documentation, user guides, and best practices for cloud infrastructure management.
• Ensure compliance with security, governance, and best practices in cloud deployments.
• Act as a liaison between business and technical teams to balance priorities and manage expectations.
• Conduct research on technical solutions and present findings to the project team.

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• At least 8 to 10 years of experience in product management, & handling multiple projects simultaneously.
• More than 5 years of hands-on experience in Java, Spring Boot & related technologies.
• Strong technical background with hands-on experience in AWS OR Azure, OR Google Cloud Platform.
• Knowledge of cloud infrastructure, networking, security, and scalability best practices.
• Experience with CI/CD pipelines and DevOps practices.
• Experience working with google play store, app store, setting up app store accounts and handling deployments.
• Experience identifying, studying documentation and integrating with third parties for various needs such as identity verification, SMS integration and many such requirements.
• Proven ability to define product strategy and execute on complex technical roadmaps.
• Excellent communication skills, with the ability to translate business requirements to user stories.
• Experience working in Agile/Scrum methodologies.
• Strong problem-solving skills and the ability to work in a fast-paced environment.

Preferred Qualifications

• Familiarity with monitoring and logging tools such as AWS CloudWatch, or ELK stack.
• Familiarity and experience with React Native architecture and libraries.
• Prior experience in a SaaS, PaaS, or cloud-native environment.
• Certifications such as AWS Certified Solutions Architect, Certified Kubernetes Administrator (CKA), or PMP.

Remuneration

• Base Salary + Annual Performance Bonus (tied to KPIs, roadmap execution, team performance, delivery milestones)
• Equity/ESOPs - After 1st year of employment, Vesting: 4 years with 1-year cliff

Benefits

• Work-Life Balance & Paid time off
• Flexible working hours
• Work-from-home allowance (1–2 days a week or for emergencies)
• Company sponsored team offsites / retreats

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

What roles and responsibilities will be performed by the selected candidate?

§ Should be able to handle all ETL Datawarehouse testing phases (Azure environment).

§ Should be able to test complex SQL scripts including Spark SQL

§ Should be able to apply business and functional knowledge including testing standards, guidelines, and testing

methodology to meet the teams overall test objectives.

§ Should be able to identify business requirements including data sources, target systems, transformations

required, business rules required to be applied and existing data model from the mapping document.

§ Define Testing strategy, Test approach, Test suites and Test cases.

§ Run, test and debug ETL jobs (Azure environment).

§ Identify and track defects to closure and keep defect log.

§ Should be able to produce test result documentation that are clear and concise along with documentation of

tests performed, test coverage, test risks, assumptions, issues, and dependencies.

§ Bringing in industry best practices in ETL Testing.

§ Should be able to test complex SQL scripts including Spark SQL

§ Should be able to test pandas data frame ETL transformations.

What is the expectation from the candidate’s current role/profile?

§ 2-5 years of experience in core ETL testing expertise with strong exposure to agile methodology.

§ Ability to apply business and functional knowledge, to define testing strategy, test approach and test case

design.

§ Should have excellent SQL skills

§ Should have worked on ETL project involving multiple layers/stages of database processing with various kinds

of sources/targets like files, Oracle, SQL Server, Webservices. Delta Lake etc…

§ Should have at least intermediate level knowledge of python scripting and pandas (Python data analysis

library).

§ Knowledge of Software Development Lifecycle including the functional and non-functional test phases

§ Good interpersonal, communication and organizational skills

§ The ability to work and team effectively with team and management personnel across

Skills:

• Ability to understand complex business goals, product & technical content, and Interaction Design in order to create engaging & effective experiences for our customers
• Thorough understanding of User Experience Design
• Collaboratively evolve the functionality of digital products along with Business & Technology teams
• Develop and manage user mapping as well as, User experience guidelines and acceptance criteria
• Ability to research, create and present product user journey maps, user task flows, interaction models, storyboards
• Can develop new approaches to complex design problems and convey these designs in the form of presentations, prototypes, and design specifications
• Excellent time-management, multi-tasking, and communication skills; and the ability to quickly prioritize tasks
• Must communicate clearly and effectively; strong analytical and oral communication skills; excellent interpersonal skills.

Responsibilities:

• Lead the project to on-time and quality delivery as agreed by the client
• Be the part-time project manager
• Raise and negotiate issues and risks with senior management of the client
• Manage profitability of the project
• As the lead designer, he/she needs to guide team members well and facilitate their learning in the organization
• Stay up-to-date with latest achievements, best practices and trends in design
• Candidate should be willing to travel for on-site project executions for short/long durations in India and abroad
• Candidate should be open to temporary/permanent relocation within Think Designs studios in India

Deliverables:

• Due to his/her role as a Project Manager, a Lead UX Designer will be responsible for ensuring on-time and quality delivery of all deliverables for the project even though he/she may not actually work on all of them. Depending on client requirements, as a Lead designer, he/she will be responsible for delivering all or some of the following:
• Design Strategy based on User Mapping, User Stories, Business Needs, Technology inputs
• Wireframes
• Navigation Structures
• Story Boards
• Interactive Guidelines
• Visual Designs
• Prototypes
• PSD Files
• Specification Documentation

What Think Design is offering:

• The diversity & impact of our services and client engagements; and the unique way we’re structured as an organization along with a highly innovative work environment—will add immense value to your experience.
• Be part of an organization that is a unique blend of a highly collaborative teams working closely in studio environment, who’re are part of a Global Group (Havas Global).
• Opportunity to help make & gain experience on meaningful & measurable impact on a fast growing organization.